--- title: BrightHR Reviews meta_title: 'BrightHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 140 reviews by the users' company size, role or industry to find out how BrightHR works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 140 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # BrightHR Reviews **Vendor:** BrightHR **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.3/5.0 **Total Reviews:** 140 ## About BrightHR We are BrightHR. We’re the UK’s leading HR and health & safety software platform, dedicated to transforming people management. We’ve been making life easier for employers since 2015 with our range of innovative software and are providing HR, H&S, and business support to over 120,000 businesses globally. Our simple-to-use software allows you to manage staff holidays, overtime, sickness, and lateness in a click, and on the go with our handy mobile apps. We’re dedicated to providing end-to-end management support, from your initial talent search to helping you manage your employees and handling difficult decisions. With the Turbo Talent Navigator, you can build your perfect team with our job listing creator and applicant manager. Once they’re hired, we’ll help you plan their rotas, run their payroll reports, and track their sick leave and holidays, all in our easy-to-use people management software. Plus, with Blip and PoP, our free mobile apps, you can create a digital clock-in system and track employee expenses. We even offer unlimited cloud storage for HR documents, so you can ditch the filing cabinets and be confident that you have everything saved in one place. Your staff will also enjoy access to our employee assistance programme, Bright Wellbeing & Counselling, which brings staff a wealth of wellbeing services. Our EAP provides a 24/7, 365 confidential & compassionate helpline for employees to speak to experienced in-house counsellors. Of course, keeping your staff safe is important, too. BrightSafe is the perfect way to ensure you stay compliant with regulations without any difficulty. Create and manage assessments, record any accidents in the workplace and carry out investigations. You can also get access to Bright Exchange, where you can list your business and offer exclusive discounts to an audience of over 450,000 businesses and their staff. Your staff will also get access to tons of special offers. Plus, you’ll have BrightAdvice, which gives you a direct line to a team of fully-qualified experts ready to help whenever you need it. BrightAdvice guarantees you a support network for even the trickiest HR issues. If you’re ever in a pinch and don’t fancy a phone call, we’re still here to help with our revolutionary answer bot, BrightHR Lightning. Just type in your HR question and our smart AI system will return a legally compliant answer straight away. ## BrightHR Pros & Cons **What users like:** - Users find BrightHR's support team **extremely helpful and patient** , providing clear guidance and valuable training experiences. (4 reviews) - Users value the **simplicity** of BrightHR, finding it intuitive and efficient for managing HR tasks effortlessly. (3 reviews) - Users commend BrightHR's **fantastic customer support** , highlighting attentive assistance and helpful onboarding sessions. (2 reviews) - Users appreciate the **easy onboarding** process of BrightHR, allowing quick team integration and minimal training effort. (2 reviews) - Users value the **efficiency** of BrightHR, finding it simplifies HR tasks and improves overall workflow seamlessly. (2 reviews) - Users value the **time-saving capabilities** of BrightHR, streamlining HR processes and enhancing overall efficiency. (2 reviews) - Users appreciate the **user-friendly interface** of BrightHR, making attendance tracking and management straightforward and effective. (1 reviews) - Automation Efficiency (1 reviews) - Users find BrightHR to have a **user-friendly interface** , making HR management tasks more efficient and organized. (1 reviews) - Easy Integration (1 reviews) **What users dislike:** - Users feel the **limited customization options** in BrightHR restrict their experience and don’t meet expectations. (3 reviews) - Users find BrightHR **not user-friendly** , citing issues with features and inadequate customer support hindering their experience. (2 reviews) - Users report a **frustrating contract experience** with BrightHR, facing difficulties in cancellation and persistent upsell calls. (1 reviews) - Users find BrightHR's **holiday scheduling inadequate** due to its lack of real-time demand integration and manual processes. (1 reviews) - Users warn against **HR issues** with BrightHR, citing unethical practices and harassment during cancellation attempts. (1 reviews) - Inadequate Reporting (1 reviews) - Learning Difficulty (1 reviews) - Module Issues (1 reviews) - Users report **poor customer support** with slow response times and ineffective ticketing, causing significant frustration and delays. (1 reviews) - Users experience frustrating **service delays** with BrightHR, often facing unresponsive support that disrupts their scheduling. (1 reviews) ## BrightHR Discussions - [Who owns BrightHR?](https://www.g2.com/discussions/who-owns-brighthr) - [What is BrightHR app?](https://www.g2.com/discussions/what-is-brighthr-app) - [Is BrightHR good?](https://www.g2.com/discussions/is-brighthr-good) - [How does BrightHR work?](https://www.g2.com/discussions/how-does-brighthr-work) - [BrightHR: Easy HR docs and employee leave oversight](https://www.g2.com/discussions/brighthr-easy-hr-docs-and-employee-leave-oversight) - 1 upvote - [View BrightHR pricing details and edition comparison](https://www.g2.com/products/brighthr/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+17%3A30%3A49+-0500&secure%5Bsession_id%5D=4c60ec9a-3d2d-443c-a846-3720655c27ad&secure%5Btoken%5D=c5b74b86ca82ee7e64339bddfeec7d656dd5f8514b365dd78e0bf3030ac00728&format=llm_user) ## BrightHR Integrations - [Blip](https://www.g2.com/products/blip/reviews) ## BrightHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Generative AI** - AI Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top BrightHR Alternatives - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (5,226 reviews) - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) - 4.4/5.0 (600 reviews) - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - 4.0/5.0 (436 reviews)