Verified User in Sports
US
Verified User in Sports
Enterprise (> 1000 emp.)
"Director, Digital Analytics"
3/5
What do you like best about Brightcove?

Brightcove gives us the ability to see all our video views from all of our published videos across all websites, and not just our nascar.com website. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

Sometimes the metrics from brightcove dont match up with other reporting software tools that we have. Review collected by and hosted on G2.com.

Verified User in Newspapers
UN
Verified User in Newspapers
Enterprise (> 1000 emp.)
"Platform that meets all my needs"
4.5/5
What do you like best about Brightcove?

Love looking at the analytics, makes me a stronger video editor. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

The video thumbnail feature, I would prefer to scrub through the video while in brightcove to choose a thumbnail. Review collected by and hosted on G2.com.

Chloe S.
CS
Chloe S.
Finance Manager
Mid-Market (51-1000 emp.)
"Great digital asset management tool"
4.5/5
What do you like best about Brightcove?

Brightcover Video cloud stores a large amount of videos and enables easy sharing with colleagues and the public. The status column allows for a clear picture of which videos are approved to use while playlists keep videos neat and orderly. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

There's a bit of learning curve. The user interface isn't extremely intuitive so it takes some time to get the hang of it. Also, if credentials are compromised there's a lot of power to delete videos. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Great platform"
5/5
What do you like best about Brightcove?

Posting videos, Posting videos, Posting videos, Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

I don't dislike anything. Everything works. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Business Youtube"
3.5/5
What do you like best about Brightcove?

Easy uploading and embedding, decent HD quality and good uptime. Fairly simple to navigate and get the basics. Quick link sharing and URL shortening is a plus. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

Not enough features, customizing videos usually require a developer with in depth knowledge of video.js - it should be easier like Vimeo or Youtube to control and dynamically play videos in a playlist or library. Steep learning curve and requiring knowledge of video.js (not a plus) Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Enterprise (> 1000 emp.)
"Pain free for basic use, haven't pushed the boundaries on functionality"
3.5/5
What do you like best about Brightcove?

Ease of use, user experience of product screens Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

My CMS was built to use the video ID # and not the javascript. I found this limited me to basic playback since I'd need the script to run a playlist Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Ease of access, usability, comprehensive dashboard and analytics"
4/5
What do you like best about Brightcove?

The audience module enables video viewership data collection. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

Noting specific, most of the features are pretty good Review collected by and hosted on G2.com.

Emma C.
EC
Emma C.
Assistant Digital Editor, MyRecipes.com
Publishing
Enterprise (> 1000 emp.)
"User-Friendly and Intuitive. Fairly easy to manage video library except for search functionality."
3.5/5
What do you like best about Brightcove?

For the most part, I love the interface. It's nice that a video is pushed to the top of the "media/video" page when you update or make changes to it. Makes it easy to keep track of your projects. I also love the "capture" feature for thumbnails/video stills. feature---it saves so much time from having to import your own still. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

SEARCH. I'm constantly having issues with it. It doesn't give you the ability to search by a video's ID #. WHAT?! Also, sometimes searching partial terms doesn't work, and you have to basically search for a video by typing in it's title word for word. This is especially difficult for me because some of our videos are titled one thing on the site and something a little different on Brightcove. I also wish there was some sort of "history" feature that could show you a timeline of the changes you've recently made to a video. If a member of my team changed something about a video, I'd like to have the ability to receive email notifications about it or at least see a history of the changes to that specific video when I log into Brightcove. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Expansive options, great analytics, convoluted "
2.5/5
What do you like best about Brightcove?

The amount of options and analytics the platform provides. Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

Sometimes platform can be slow, and confusing at times. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Finally......Almost Perfect"
5/5
What do you like best about Brightcove?

I love the fact that Video Cloud has basic editing options. That's very useful for us, because we often create different versions of the same video for various platforms. Consolidated analytics are also very helpful. The user interface design is GREAT! Review collected by and hosted on G2.com.

What do you dislike about Brightcove?

I wish there was a way to optimize videos for Instagram. Also, I do think the price is a little steep as well. Maybe they could enhance the features to justify the cost for long term. Or, maybe lower the price some. Review collected by and hosted on G2.com.