224 Bright Data Reviews
Overall Review Sentiment for Bright Data
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Customer support is cleared. They are trying to understand my problem and give suggestions. Review collected by and hosted on G2.com.
They are having Java api example but the example is too old or not general library solution. Review collected by and hosted on G2.com.
Makes developers life easy with host of support for different programming languages Review collected by and hosted on G2.com.
Unprofessional in keeping their SLA and customer demands ,mostly unreliable support, account management APIs are mostly non functional Review collected by and hosted on G2.com.
We have been using the LPM service for 2 years and we did not face any major issues the support is also very good.
Our Account manager(Amit Shankar) is very helpful in solving issues and providing information about the products/services. Review collected by and hosted on G2.com.
Sometimes the data center IPs do not work as expected for our usage and those need to be improved. Review collected by and hosted on G2.com.
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Proxies are relaible with 100 % efficiency. Covers all region proxies, with option availabl to refresh them anytime. Review collected by and hosted on G2.com.
Cost is high as compared to other service providers. Zone without any use are also cost daily. Review collected by and hosted on G2.com.
The professional platform has kind staff, great support (Roee and Meir), good quality products/ services, reliable partnership. Review collected by and hosted on G2.com.
Not flexible, only want to have more commitment, typical profit first customer second. Services were down too many times in 2021. Review collected by and hosted on G2.com.
I mostly liked the customer support. Also, it's the best option for our purpose. Review collected by and hosted on G2.com.
The service is not cheap, and we had to settle for another pricing plan instead of what we intended to in the first place. Review collected by and hosted on G2.com.
For a serious business, they have all the things needed for the long-term i.e, support, different IP locations, account management and a human behind the business. Review collected by and hosted on G2.com.
Like most datacenters, some more locations in Europe would be useful Review collected by and hosted on G2.com.
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Customer service. I've contacted with BrightData's representative Alina Privalchuk. All my questions were closed quickly in a professional manner Review collected by and hosted on G2.com.
There's nothing disappointing me at the moment Review collected by and hosted on G2.com.
Flexibility and easy-of-use of tool to support a wide variety of internal due diligence needs quickly. Review collected by and hosted on G2.com.
Very happy with capabilities - none come to mind. Review collected by and hosted on G2.com.