Matt M.
MM
Matt M.
VP of Brand Development
Mid-Market (51-1000 emp.)
"Easy to Use, Time-Saving Automations, and Nice Rewards"
4.5/5
What do you like best about Brex?

The website and app are easy to use. Automations are available to streamline processes and save time around the organization. The rewards are nice as well. Overall, solid app. Review collected by and hosted on G2.com.

What do you dislike about Brex?

It can take a little while to see the system learn automations and auto fill type of stuff. But overall, no major complaints. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping streamline expense management and save your team time with automations and an easy-to-use platform. That’s exactly what we aim to deliver.

We also appreciate the feedback on the speed of automation learning. Insights like this help us continue improving how quickly the system adapts to your workflows. Thanks for sharing your experience with us!

Oscar D.
OD
Oscar D.
Director of Support
Small-Business (50 or fewer emp.)
"Easy to use. Reliable support."
5/5
What do you like best about Brex?

I had an issue with my card, and was able to get a replacement without interacting with anyone. This is a great feature when it works, as most of us prefer AI to work as we think it should. Review collected by and hosted on G2.com.

What do you dislike about Brex?

My replacement card took a week to get to me. An option to pay for overnight mail would be excellent. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

We appreciate the feedback about the card, Oscar. Thanks for using Brex!

Ehtesham U.
EU
Ehtesham U.
"Effortless Expense Management with Brex"
5/5
What do you like best about Brex?

I like Brex for its real-time expenses tracking and easy-to-use interface, making it simple to manage business payments all in one platform. The real-time transaction notifications and automatic expenses categorization are particularly beneficial, helping me track spending instantly, stay organized, and avoid surprises, which makes managing payments much smoother. The initial setup was very easy compared to any bank I've tried. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Occasionally, international transactions and currency conversions could be clearer, and the billing breakdown could be more detailed. Improving response times for support in certain cases would also enhance the overall experience. Adding clearer real-time exchange rate breakdowns for international transactions and more detailed billing insights would help. Faster, more consistent support responses, especially for billing questions, would also be a big improvement. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for sharing your experience. We’re glad Brex makes it easy to manage payments with real-time visibility, automatic categorization, and a smooth setup process. We also appreciate your feedback on international transactions, billing clarity, and support response times, and we’ll share this with the team as we continue improving the global and billing experience.

Amber G.
AG
Amber G.
Brand ambassador
Small-Business (50 or fewer emp.)
"Simple, Easy to Use, and Always Approved"
5/5
What do you like best about Brex?

Its simple, easy to use, and always approved. Review collected by and hosted on G2.com.

What do you dislike about Brex?

There is nothing that I dislike about Brex Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is making it simple and easy to pay for the things you need, while providing a reliable experience. That ease of use is exactly what we aim to deliver.

It’s great to hear everything has been working smoothly for you. Thanks again for sharing your experience with us.

Abby P.
AP
Abby P.
Sales Operations Manager
Package/Freight Delivery
Small-Business (50 or fewer emp.)
"Easy-to-Use App That Makes Expense Tracking Effortless"
5/5
What do you like best about Brex?

Brex has been really helpful. The app is easy to use, and I like not having to remember receipts or submit expenses manually. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I have nothing I dislike about Brex as a front facing user. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is making it easy to manage expenses without the hassle of tracking receipts or using your own funds. That convenience is exactly what we aim to deliver.

It’s great to hear everything is working smoothly for you. Thanks again for sharing your experience with us!

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Brex Makes Expense Tracking and Reconciliation Effortless"
5/5
What do you like best about Brex?

I love how easy it is to manage my finances with the Brex card. I can text to add notes to the memo, it creates receipts or I can easily take a picture to add to my account. It works well with my phone or computer. It really makes reconciliation easy. I also love that I can have a virtual number and that it works well with my phones digital wallet. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I can't use it at Costco, but that's the only thing. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the review. Glad to hear features like receipt capture, text memos, virtual cards, and mobile wallet support are making reconciliation easier for you.

Shivnarayan S.
SS
Shivnarayan S.
Engineering Manager - Cloud Ops
Information Technology and Services
Mid-Market (51-1000 emp.)
"Brex: Simple, Convenient, and Easy to Use Across Platforms"
4.5/5
What do you like best about Brex?

Brex is very simple to use, and it’s convenient to use across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Brex?

i never faced any problem with brex while uploading to doing transaction Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the thoughtful review, Shivnarayan! We’re glad Brex has made spending and expense management simple and convenient across platforms for your team.

Amar S.
AS
Amar S.
Co-Founder & COO
Small-Business (50 or fewer emp.)
"Brex: The Only Business Banking Partner Worth Considering"
5/5
What do you like best about Brex?

Brex is a great platform for business banking and corporate credit cards. It automates treasury, accounting, wires, and employee spend management. It charges no fees and is incredibly user friendly. I have recommended it to all of my founder friends and highly recommend it to anyone choosing a banking partner for their start-up. I can't say enough good things about working with Brex. Review collected by and hosted on G2.com.

What do you dislike about Brex?

The only downside to working with Brex is that their credit card rewards and considerably lower than competitors. However, I'm happy to sacrifice some credit card rewards for Brex's ease of use and super intelligent automation. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the incredibly thoughtful review. We’re glad Brex helps simplify banking, spend, and accounting for your team, and we truly appreciate you recommending us to other founders. We also hear your feedback on rewards and will continue balancing ease of use with meaningful value.

Jonathan Edgar B.
JB
Jonathan Edgar B.
Digital Marketing Director & CX
Enterprise (> 1000 emp.)
"Seamless Expense Management and Valuable Perks with Brex"
4/5
What do you like best about Brex?

What I appreciate most about Brex is how smoothly it integrates corporate credit card management with sophisticated expense tracking and financial tools. Brex provides real-time insight into company spending, offers flexible credit limits that adapt to business requirements, and features automated expense categorization, all of which help to simplify financial processes. On top of that, the platform’s rewards program and travel perks add considerable value, making Brex a comprehensive solution that enhances both operational efficiency and strategic financial oversight. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I am unable to access VIP lounges at the airport with this credit card. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex helps simplify spend management with real-time visibility, flexible limits, and automated expense tracking, and that the rewards and travel perks add value for your team. We also appreciate the note on lounge access and will share that feedback with the team as we continue evolving the card experience.

MM
Marcus M.
Founder & CEO
Small-Business (50 or fewer emp.)
"Effortless Financial Management for Our Agency"
5/5
What do you like best about Brex?

I like how Brex is user-friendly, and the fact that I can create different accounts very easily. It's very convenient for transferring funds and ensuring taxes are reserved in specific accounts. I also appreciate being able to create a personal account for personal expenses. The setup was very simple and user-friendly. I just followed the prompts, got all my accounts synced, and created the credit cards I needed. The virtual cards were created easily, and the process for getting physical cards was straightforward too. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Well it's an online bank so I don't have the option to make cash deposits but that's understandable Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We are glad Brex makes it easy to create accounts, set aside funds for taxes, and issue virtual and physical cards with clear budgets. That level of control is exactly what we aim to deliver.

We also appreciate your note about cash deposits. While we are built for digital-first businesses, feedback like this helps us understand where flexibility matters most.

Thanks again for sharing your experience!