CE

Caitlyn E.

Digital Marketing Advisor

Enterprise (\> 1000 emp.)

8/1/2024

"Great user experience and support"

4/5

What do you like best about Brandwatch Social Media Management?

Our Brandwatch customer success manager. It's great to have someone to ask for help and point us in the right direction. Having links to provide to external stakeholders has also been a stakeholder. Love having all our channels in one place. Review collected by and hosted on G2.com.

What do you dislike about Brandwatch Social Media Management?

Sometimes PDF exports can be a bit fiddly and some metrics don't pull through correctly. Review collected by and hosted on G2.com.

What problems is Brandwatch Social Media Management solving and how is that benefiting you?

Publishing content easily and responding to the community in a timely manner. The engage feed is great and makes it hard for us to miss any messages. The publish feature has a great UI and love how easy it is to publish without errors and with AI integration. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 959 reviewers think of Brandwatch Social Media Management

4.0 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/brandwatch-social-media-management/reviews)