KC

Karin C.

Mid-Market (51-1000 emp.)

4/20/2018

"One Stop Satisfaction!"

5/5

What do you like best about Brandwatch Social Media Management?

I manage 24...yes, 24 social media profiles for my company. Can you imagine having to do post material individually? We tried out a couple of social media management platforms before discovering Falcon.io. I can say, hands down, Falcon.io is by far the easiest program to use. They allow you to customize your reports, schedule and cross post in a matter of seconds what use to take hours, analyze the optimum posting times by the day of the week (not just averages like other platforms). Review collected by and hosted on G2.com.

What do you dislike about Brandwatch Social Media Management?

While we have had some hiccups, I am generally very pleased. At the moment, I am struggling with linking and fixing broken links that came from changes at Facebook and Instagram. It is taking longer to fix but they are working as quickly as they can. Review collected by and hosted on G2.com.

Recommendations to others considering Brandwatch Social Media Management:

Make sure all your settings, contacts, access points are perfect before you sync up - fixing things afterwards is a challenge (not so much because of Falcon.io but the the parameters of the media platforms) Review collected by and hosted on G2.com.

What problems is Brandwatch Social Media Management solving and how is that benefiting you?

It is taking a lot less time to schedule posts, which gives me more time to work on creatives and research on the web for new and interesting material to share with our followers. Review collected by and hosted on G2.com.

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