Branch Reviews & Product Details - Page 5

Branch support are super quick at responding to queries and do eventually help solve problems Review collected by and hosted on G2.com.

Support answer queries with leading answers, you tend to have more questions or wanting to confirm your theory about their response with them again, They dont tend to give straight forward complete answers. In my experience they have finally answered the question after about 5-6 emails in when they could have gave a complete answer with API queries on maybe the 2nd or 3rd email. Review collected by and hosted on G2.com.

1. Customer Support

2. Easy to use tool

3. Engagement builder where we can send the audience direct to FB/Google

4. Custom exports where you can review the raw data Review collected by and hosted on G2.com.

1. We can not create the custom alerts

2. Raw reports on the basis of user events is not possible Review collected by and hosted on G2.com.

Branch.io is a super cool platform that helps mobile brands with linking and attribution. It's like a magic wand that makes everything better! With Branch.io, brands can give their users a top-notch experience, run awesome campaigns, and make sure they're following all the privacy rules. Plus, it takes care of all the complicated technical stuff so brands can focus on what they do best. And the best part? Branch.io has all the tools needed to create, manage, and analyze links on a big scale, while keeping user data safe and sound. It's like having a superhero sidekick for your mobile brand! Review collected by and hosted on G2.com.

Branch.io may not be everyone's cup of tea because it might not work well with ad blockers or firewalls and iOS tracking limitation. Review collected by and hosted on G2.com.

It is really easy to duplicate links, get QRs and measure all sources in one dashboard. Review collected by and hosted on G2.com.

Creating web based links is sometimes an issue when app links are enabled. Review collected by and hosted on G2.com.

What I find most useful about Branch is the UX/UI design of the website, which makes it easy to understand engagement insights. I also like that there's a variety of features that I can implement. Review collected by and hosted on G2.com.

For me, one of the downsides is the ease of navigation - someone that's new to using/creating tracking links will need a demo on how to use the platform. Review collected by and hosted on G2.com.

The integration via SDK so we don't have to make quicklinks for everything. Review collected by and hosted on G2.com.

Support channel could be better. Would be a good idea to add a chat. Review collected by and hosted on G2.com.

branch intergrates with out marketing platforms and site easily to drive traffic from mobile web to app Review collected by and hosted on G2.com.

intergrations with our tech team was harder than expected Review collected by and hosted on G2.com.

Branch is a great mobile attribution partner & gives reliable & accurate metrics with detailed required data. Especially features like creating branch links & fraud detection capabilties makes it more valuable source for every marketer. Review collected by and hosted on G2.com.

Cost & Complexity of integration with multiple partners Review collected by and hosted on G2.com.

I have been using Branch at my current organisation for the last few months and it has been a smooth experience so far, both in terms of the ease of generating links for both in-app and out-bound communication, as well as getting reliable data about these links (clicks, CTR etc). It has been very easy to make deeplinks and also select featured images and content for the URLs as I use Branch everyday to make at least 10-15 links. The end-to-end funnel visibility for the links created through Branch helps me decide which channels to leverage on and identify drop-off points in the product funnel. Review collected by and hosted on G2.com.

The pricing could have lower, and more specifically should have been variable, based on the number of users and admins. This is the only small concern. Also, SKAdNetwork and other features are difficult to integrate with our app and require premium subscription. Their Customer Support team does not readily respond to free users Review collected by and hosted on G2.com.

I like that it's easy to make a deep link on their service and that it's highly customizable to our needs. Review collected by and hosted on G2.com.

Not much, I think the service is great. The only thing is I'd like for them to have a mobile app to access their services on the go. Review collected by and hosted on G2.com.