There were many things we liked:
1. They were very competitively priced.
2. They were very quick! They turned around what we needed far faster than anyone else we spoke with.
3. They were able to clean-up the data and get it into a format that we could us it in no time at all.
4. Their analytics and visualization far surpassed our expectations. Review collected by and hosted on G2.com.
Their public website was old, antiquated and difficult to navigate. I understand it has since been updated. Review collected by and hosted on G2.com.
The ability to track/manager our donor, volunteer and events databases. We can get all the data we need within seconds, to where before Bowtie/501ops, it would take us days of merging excel files together and tracking down each employee that had a separate file. Review collected by and hosted on G2.com.
There's really not much to dislike about the software or team. If I had to be completely honest, I can pull so much data, that I can get sidetracked in the results. That's more of a "me" staying focused issue, rather than a true dislike. Review collected by and hosted on G2.com.
Management is always available to answer my questions and innovate reporting methodology and metrics beyond expectations. Review collected by and hosted on G2.com.
Nothing, absolutely nothing. Business relationship is straightforward and complete. Review collected by and hosted on G2.com.
Time spent to help us assess our needs and truly scope project. Very thorough and professional. Review collected by and hosted on G2.com.
Nothing I can think of. Experience was positive all around. Review collected by and hosted on G2.com.