Garrett V.
GV
Garrett V.
Co-Founder and CTO
Small-Business (50 or fewer emp.)
"Solid reporting capabilities with a nice booking engine"
4.5/5
What do you like best about Boulevard?

I like the robust set of reporting that is available in the tool for completed appointments Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

Some actions, such as completing group bookings, are poorly designed in the user interface and prone to user error Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Office Manager"
5/5
What do you like best about Boulevard?

I love how easy it is to use and that there are videos to watch for just about anything you have questions about! Customer support is helpful and prompt! Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

I wish the checkout process for patients showed the amount they are actually paying and not the total before discounts/other payment methods. Its very confusing for patients. Review collected by and hosted on G2.com.

Gwendolyn D.
GD
Gwendolyn D.
Practice Manager
Small-Business (50 or fewer emp.)
"Lots of great capabilites, but missing some key features"
4/5
What do you like best about Boulevard?

The live help we can get when needed, which is often as we are figuring out all the system can do. Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

Standard Reports seem a lot harder than they should be Review collected by and hosted on G2.com.

SJ
Stephanie J.
Owner
Small-Business (50 or fewer emp.)
"User friendly"
5/5
What do you like best about Boulevard?

Easy for staff and clients alike to use. Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

The fees for texting between staff and clients Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Effortless to Use and Customize"
5/5
What do you like best about Boulevard?

Easy to use and customize. Beautiful experience for the client, Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

Not set up for medical so creating consultation notes with history and physical for my weight loss program required a bit of creativity. Review collected by and hosted on G2.com.

Response from Rebecca Cramer of Boulevard

Thank you for taking the time to leave a review, and we're glad you're enjoying the client experience that Boulevard provides!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Highly Recommended"
5/5
What do you like best about Boulevard?

The software is intuitive and easy to use, and it has significantly streamlined our scheduling, payment processing, and client management Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

Would love the option to mark messages as "unread" once they've been opened, or "star" or "pin" them, so other employees can view them, without them getting lost. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"LOVE Boulevard!"
5/5
What do you like best about Boulevard?

Easy to use, lots of features that help with the day to day tasks and overall customer experience. Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

I wish there were better short cuts and updated features. An example - sending a text message, there is no way to edit it, delete it, etc. Review collected by and hosted on G2.com.

Desirae T.
DT
Desirae T.
Client Experience Lead
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to use!"
5/5
What do you like best about Boulevard?

It is one of the easiest systems I've used and I've used so many in the past years. We use it everyday and it is a vital part of our business! It has rebooking features, retail, and add on features! Customer support is als o prompt to respond! Over all a great pos system. Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

No dislikes. Only one I may say is when ringing out a membership, it does not auto assign the membership to the host that is ringing it up so we have to go back and manualy add the commison. At times we may forget to add it and the host will not the commision for the sale. Other than that, I love BLVD. Review collected by and hosted on G2.com.

SR
Stephanie R.
General Manager
Small-Business (50 or fewer emp.)
"Boulevard has allowed River Oaks to take our business to the next level!"
5/5
What do you like best about Boulevard?

Efficiency when booking and communicating Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

not being able to speak with a human rep Review collected by and hosted on G2.com.

Response from Rebecca Cramer of Boulevard

We're delighted to hear that Boulevard has allowed your business to thrive! We appreciate your feedback about the efficiency in booking and communication. We understand the importance of speaking with a human representative, and we're continuously working to enhance our customer service. It's great to hear that Boulevard has helped with storing liability waivers, and we're dedicated to providing solutions that solve your business needs.

Cheyanne T.
CT
Cheyanne T.
VP of marketing and technology
Mid-Market (51-1000 emp.)
"Best beauty industry POS!"
5/5
What do you like best about Boulevard?

The ease of use, features and the intution of the product is incredible, the best I've ever used. The team and support is also best in class. The team is also great with implementation and getting data transferred over. Review collected by and hosted on G2.com.

What do you dislike about Boulevard?

POS systems are never one size fits all, so of course there are little things that you need to work around but I've never experienced a team/support that helps find the solution so quickly! You're going to find something that you don't love, but there is always an easy work around. Review collected by and hosted on G2.com.