The luxury feel of the program and the simplicity of it for clients to navigate and book appointments. Review collected by and hosted on G2.com.

They do not have an app that can be downloaded onto your phone so you can collect payment for products when away from your Med spa for things like products. Review collected by and hosted on G2.com.

I love that it is extremely easy to navigate and is very organized Review collected by and hosted on G2.com.

It takes more than 15 minutes to get a response from the chat box when help is needed urgently. Review collected by and hosted on G2.com.

This is the most customizable and user-friendly software I've used in this business. We transitioned from another software two years ago and making the move was so easy we only needed one training session to implement it. We didn't even need to transition our client base over, they took care of that. I utilize both the desktop and Android app every single day seamlessly without any issue. New features come up every month that make using Boulevard stress free (ideas WE as users get to suggest, not just the quick fixes they think we want). And every time there has been a bug or error that needs updated, customer support lets us know so fast we never need to reach out to them and let them know there's a problem. Review collected by and hosted on G2.com.

We have yet to find something in the software that is a hinderance. Review collected by and hosted on G2.com.

So user friendly, great customer service, reports and client profiles, and how there is multiple ways to do one thing Review collected by and hosted on G2.com.

There’s nothing I can think of that I dislike about BLVD Review collected by and hosted on G2.com.

They helped us customize a platform for our unique business model and have provided great support from day one. Review collected by and hosted on G2.com.

Wish we could have more customized reporting since our business is not a salon or a business with service providers and we use mostly vouchers. Review collected by and hosted on G2.com.

My clients love it. Online booking is clean and simple to do, even for clients that are not tech savvy! Review collected by and hosted on G2.com.

Not integrated with Tippy. Have to use their payment processing- no option to integrate 3rd party payment processing…2-3 days to receive deposits which is a long time for businesses. Review collected by and hosted on G2.com.

Boulevard has so many great features it’s hard to choose one. I think our favorite is the instant chart creation once clients book services. Review collected by and hosted on G2.com.

I wish the receipts were more comprehensive showing our clients the service products that were used. Review collected by and hosted on G2.com.

There's so many things i like about boulevard. It was super fast to get use to. Everything is self explanatory. I like that different people have different color blocks to make things organized and love how it is so easy for clients to book online, reschedule/cancel. Also when thinking they cant get better, they always keep updating for a better experience. Their customer support is incredibly fast to any questions or concerns. If they don't know the answer they will email you after. I use boulevard every day of the week. I wouldn't change it. Review collected by and hosted on G2.com.

The least thing i like about boulevard is the front desk option. I don't really care for it or use it. Review collected by and hosted on G2.com.

How willing they are as a company to keep improving the experience for those of us owners and stylists who need to keep up with an ever changing industry. Review collected by and hosted on G2.com.

I’d love to have the option to send invoices. I’ve been able to do that with POS systems in the past. Review collected by and hosted on G2.com.

Boulevard is a decent booking software with some nice integrations. Its booking feature is easy to use and train new team members on. Its online client self booking is easy for our clients to use. The reports are also easily customizable. These are the two most important functions for my company and Boulevard does them well, so we stick with Boulevard. Review collected by and hosted on G2.com.

Missing some features that would be helpful such as AI integration into messages. Missing some small but helpful tools such as being able to close the company for a day to prevent booking, instead each individual service provider has to be marked off. It also does not let the company decide how to (or not to) pay service providers when a client uses reward points. With automatic text and email confirmations/communications, you cannot tell it not to confirm/contact a particular service providers clients. These are a few things I have wanted or needed to do in the past 24 hours and cant do. They are small, but sometimes its in the details. Review collected by and hosted on G2.com.