BotStar Reviews & Product Details - Page 2

- The Flow Editor allows you to build and publish a chatbot with a huge amount of features. Simply drag and drop blocks, add text and links, then you're good to go.

- Very useful tutorials and supporting documents.

- The support team is so helpful. They take care of me in every steps. Review collected by and hosted on G2.com.

There's nothing much that I dislike about BotStar. However, if they change the text on their blogs to be bigger and darker, it will improve the visibility and helps new users like me proceed quicker. Review collected by and hosted on G2.com.

What I like most about BotStar is their livechat support feature. This feature enables a place called Inbox to manage conversations from both Mesenger and Website. I am impressed with the ease at which BotStar is able to respond to the most popular of simple questions we get from our customers and we can choose the right time to handover the conversations if bot cannot handle tough, complex queries.

BotStar was easy to integrate with our existing CRM with just a few clicks. It helps us collect and export our potential leads to CRM to manage them better.

User friendly interface.

Super active community.

Live customer support team.

Serve best offer. Review collected by and hosted on G2.com.

Sometimes chatbot doesn't give accurate answers to questions when users type any random

text. But we are still training for our chatbot to make it smarter. The more you train, the better chatbot becomes.

We understand it's just a machine, it's hard to be as precise as a human. Review collected by and hosted on G2.com.

I love how easy it is to create a chatbot via the BotStar platform with drag and drop interface like mindmap and also the fact building a chatbot requires no technical background. BotStar helps reduce the chat workload faced by our sales team. We built a chatbot to collect feedback from our customers.

Also, the built-in CMS system allows us to add in all of your content in advance, and then just pull it into a bot during creation so that we don't have to recreate it each time. Review collected by and hosted on G2.com.

I would like to see an even easier way to be calculator based on bot variables using CMS feature. They already have great integrations but I would want to see more direct integrations with various tools without Zapier. Review collected by and hosted on G2.com.

It's easy to work with even a non tech person. Just simply login and select a Facebook page associated with Facebook account and then publish chatbot on Messenger within minutes. BotStar builds 70 chatbot templates from many industries. I have cloned a template and started editing text, images,... to design my own chatbot quickly. BotStar also provides Zapier Integration, Integromat Integration to integrate chatbot with CRM to manage leads better.

Great support! They were enthusiastic and patient with me.

Qualified bot.

Amazing service. Review collected by and hosted on G2.com.

Documentation is quite outdated because they have changed their UI/UX. However, I see that BotStar team keep updated the docs and keep us informed in their community. Review collected by and hosted on G2.com.

>> Automate 90% of the Sales and Marketing process.

>> Using Broadcast and Campaign features can significantly engage potential customers to improve the returns on business sales processes and the effectiveness of marketing campaigns.

>> Active Community.

>> Also, BotStar provides the option for Facebook marketing when I run Facebook Ads to promote my products.

>> They keep up to date with the latest Facebook changes.

>> User-friendly interface. Review collected by and hosted on G2.com.

Dashboard and Analytics features need to be improved with more useful metrics to provide valuable customer insights. Improve metrics as soon as possible. Review collected by and hosted on G2.com.

- BotStar has a wide range of features specifically designed to a marketer mindset. They have Campaigns and Broadcast that send out promotions and grow potential customers.

- Its focus is on Messenger marketing with a core on Facebook Messenger, the platform with the biggest number of users out there

- The newly launched Custom Webview allows you to show your web pages, Youtube videos or Google Maps to the customers right in the chat Review collected by and hosted on G2.com.

I wish I could copy paste the block into other Flow Editor page. I know it is due to the privacy, however, as I run multiple campaigns to my clients, duplicating and moving blocks to another campaign will save me a lot of time. Review collected by and hosted on G2.com.

Intuitive Interface with variety of blocks and actions to build a chatbot easily. It's not necessary to have a lot of experience to start designing. Besides, it can be integrated with many external services using API which makes it even more powerful for marketing and manage data.

Perfectly working.

User experience is too good.

Drag and drop UI.

Very good and strong community.

24/7 First class customer support. Review collected by and hosted on G2.com.

Cannot select more than 1 block at the same time. This can take some time to reorganize chatbot.

I want to be able to select multiple blocks at one time. Review collected by and hosted on G2.com.

Botstar has an excellent user experience, I do like especially their bot builder and how easy it is. They also have ready to use templates if you are a newbie Review collected by and hosted on G2.com.

Their support team is a little bit slow I hope they work to improve it. Review collected by and hosted on G2.com.

The interface is user friendly.

UI is easy to understand and navigate

Active support community

It's easy to get started with prebuilt templates. Review collected by and hosted on G2.com.

The software is packed with value. I wish the updates for new features were more frequent. Review collected by and hosted on G2.com.

- Drag and drop UI.

- A rich feature list that rivals the very best chat bot apps you could find in the market.

- Active community.

- I got direct responses from the CEO to my concerns. Review collected by and hosted on G2.com.

There's not much to dislike about Botstar. Maybe make the text in the UI a bit bigger and darker - I personally prefer big, bold UI elements. Review collected by and hosted on G2.com.