Boost.ai Pros and Cons

Boost. ai has been our professional partner for almost 4 years. Together we have developed a very successful VA. They are pioneers on artificial intelligence and chatbot technology. Review collected by and hosted on G2.com.

Nothing to dislike, they are always helpful. Review collected by and hosted on G2.com.

Their solutions actually solves a great part of the customer service chat traffick. Helping the customers 24/7 and saving time for our customer service agents. I allso like how they allways are looking to improve the soulution, and the attitude in the company. Review collected by and hosted on G2.com.

Some of the features for reporting we have requested have not been developed, or taken longer time than expected. Review collected by and hosted on G2.com.

Boost is easy to work with and is one of the few platforms where you only need to have business knowledge. You do not have to be a technician. Review collected by and hosted on G2.com.

They have had some growing pains and are starting to look like the larger software companies where the focus is on growth and money, instead of effect. Review collected by and hosted on G2.com.

Its intuitive, well documentened and very powerfull once you underdstand their paradigme of building bots. They have very good traning material which can bring you up to speed fast. Review collected by and hosted on G2.com.

You are bound to their hierachy structure which works well in some cases but not in all. In terms of control over more complicated interactions and voice conversations there is still some way to go. No testing enviroment in their default solution. retraining takes a lot of time. Review collected by and hosted on G2.com.

The support and guidance we receive from Christine, our AI Supervisor, is incredible and has consolidated the extensive self-service training. Review collected by and hosted on G2.com.

There isn't anything to dislike! My advice would be not to underestimate how much time is needed to support the AI learning process. Review collected by and hosted on G2.com.

Easy to use intuitive GUI. Boost.ai is a true no-code platform that can be used with minimal onboarding effort. The platform includes all essential enterprise features to support even a large and complex environment. Review collected by and hosted on G2.com.

Easy usability sometimes means fewer options to customize/adapt. Review collected by and hosted on G2.com.

The interface is user friendly, and easy Review collected by and hosted on G2.com.

Getting logged out despite being active. Review collected by and hosted on G2.com.