MB
Michael B.
Small-Business (50 or fewer emp.)
"I thought concierge was an overall 4-10."
1.5/5
What do you like best about BoomTown?

That you can see when the person is viewing the website. Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

The quality of the leads.

We need more guidance from marketing analyst on targeting leads.

We did not have any one reach out and ask if we need more guidance on that. Review collected by and hosted on G2.com.

Suzie S.
SS
Suzie S.
Team Leader
Real Estate
Small-Business (50 or fewer emp.)
"Best Tool For My Business Ever!"
5/5
What do you like best about BoomTown?

My favorite part about BoomTown is the ability to easily manage communication, integrate with other systems and hold users (agents) accountable! Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

There is nothing to dislike. If anything then I would say lack of AI. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Boomtown after 2 years"
3.5/5
What do you like best about BoomTown?

Previously I had said in my last review that I like that the Concierge's reaches out to leads within 30 seconds and while that is still appreciated I also find that sometimes the text convo between Jesse and the lead doesn't make sense. I guess that's why companies like conversion monster exist including BT's own human concierge services now - so anyways after 2 years what do I like....I guess i like the email listings sent to leads, the NOW feature is good too Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

this is what I wrote after 9months in, holds true even today in fact in some instances has gotten worse - "Sometimes the concierge doesn't understand my notes or that a conversation happened and sends a smart plan or follow up text that doesn't make sense" Review collected by and hosted on G2.com.

Response from Mac Hill of BoomTown

Thank you for leaving candid feedback around BoomTown and our concierge service! We definitely want to make sure our concierge are comprehending our clients' notes, so we will share this feedback with our quality control team. Glad to hear we are helping to solve some problems around lead generation and helping you build your pipeline!

KC
Katie C.
Operation coordinator
Mid-Market (51-1000 emp.)
"BOOMTOWN partnering with KVCORE Is an industry game changer"
5/5
What do you like best about BoomTown?

All new things coming! Property boost is the first of many things boomtown is initiating! Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

Text message needs more options for notes Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"My experience using Boomtown."
0.5/5
What do you like best about BoomTown?

There is nothing that I like about Boomtown. It is overwhelming and does not let one see if it works for you. Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

You do not get the opportunity to try this program and opt out. You are stuck in a contract. I expressed my disappointment and was told you were in it. I would like Boomtown to offer a trial time so you can see if it works for you Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Keeping me organized!"
5/5
What do you like best about BoomTown?

Boomtown is the best at keeping me organized so that no one in my database gets lost Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

Lots of features I don't use need more ed Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"BT Review"
2/5
What do you like best about BoomTown?

Great for our team-- real time data changes Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

my website looks like it is from the early 2000s. I am limited to the control of my website. Ended up leaving due to not being able to make the changes I wanted and it still looked outdated. Using Ylopo and Follow Up Boss now- enjoying it so far. Review collected by and hosted on G2.com.

Response from Joanna Harrison of BoomTown

Thanks so much for taking a few minutes to share your experience with BoomTown! We appreciate the helpful feedback. Best, Joanna

NO
Nancy O.
D
Mid-Market (51-1000 emp.)
"We have been using Boomtown since 2016 and have been very successfull"
5/5
What do you like best about BoomTown?

Accountibility for agents and reporting. Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

I really like the overall system. It has been successful for the agents the use it. Review collected by and hosted on G2.com.

Response from Mac Hill of BoomTown

We are glad to hear that after all these years, y'all are still seeing great success with BoomTown. Our goal is to make agents more successful, and improving year after year goes a long way in doing that. Thank you for your loyalty after all these years, Nancy. We so appreciate it!

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"We love BT!"
5/5
What do you like best about BoomTown?

BT has been extremely helpful for prospecting our leads and managing our nurture clients. Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

Can't personalize the website like we would like. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Organized and Streamlined"
5/5
What do you like best about BoomTown?

Organization and categorization of leads Review collected by and hosted on G2.com.

What do you dislike about BoomTown?

There is sometimes a lag in stopped communication after turning off the concierge. Review collected by and hosted on G2.com.