I really enjoy the ease of maneuverability through the application to be able to update both my contacts, prospective leads and merge like accounts when I can identify that. I either have a duplicate or a spouse of a lead where I can stream on the communications for them both. The plug-in and API connections that allow me to utilize bonbon videos inside of my communication and incorporate them into my smart drip plans has allowed me to create different content to provide to my prospects. Review collected by and hosted on G2.com.

I don't love that when I'm mass import contacts, I can't have all of those contacts saved to a certain tag. Whether it be an event that I work or a line of contacts that I have collected through a previous employment, hosting an event or something along, those lines creates more work on the back end of having to go back through and manually add those tags. Review collected by and hosted on G2.com.

Boomtown allows you to stay in front of your clients/sphere much easier. Texting/emailing/drips and e alerts are extremely helpful. Review collected by and hosted on G2.com.

Downside would be it's pretty expensive. Especially when you could use much cheaper programs to do very similar, but not ALL of the things. Also, the customer support isn't what it use to be. It's definitely got me checking other options. You could spend less than 1/10th the money using 2 different systems and get results. It's a matter of convenience/discipline and with the large delays now with new listings getting out it's likely to be more cost effective, efficient, and a better ROI to use another CRM. Review collected by and hosted on G2.com.

Most of all, I love that everything I need to manage my customers is in one place from the website to tracking customer activity and contact with my customers as well as allowing me to take notes as if I had my own call center. Review collected by and hosted on G2.com.

boomtown would be awesome if it offered a sign in option for open houses that would auto import leads when they sign in. boomscientists could create more seller, fsbo drips, most of the drips are buyer heavy. Review collected by and hosted on G2.com.

BoomTown is an incredible platform that accomplishes everything that I need it to do. I also love that it is an ever-changing platform that keeps up to date with the current market and trends.

It has helped me nurture so many potential clients! Review collected by and hosted on G2.com.

It is very expensive. I would love to have my own BoomTown account so that I wouldn't have to keep sharing a website with my team. I care a lot about what my website looks like and just don't have the flexibility to do what I would want to do on a team platform. Review collected by and hosted on G2.com.

Boomtown has helped me stay organized. Keeping notes on each client always prepares me for the many phone/text/email encounters I conduct on the daily.

Boomtown works behind the scenes for me so I don't have to take the time doing tedious administrative work. With Boomtown's expertly timed client outreach system, I can divert my focus to the important stuff. Review collected by and hosted on G2.com.

It was overwhelming at first. BUT, Boomtown's training sessions put me on track and now I master the system.

I like that Boomtown reps are always on hand to answer questions, as needed. Review collected by and hosted on G2.com.

Keeps track of your contact information and it's readily available. Review collected by and hosted on G2.com.

The smart drips. And now my broker is doing the shark tank 2 days per week and I'm hardly getting any leads on regular program and have yet to get a lead through shark tank Review collected by and hosted on G2.com.

Boomtown is always handy. All my leads are there without me having to stress. Updates are significant to know where my clients are in their homebuying process. Compared to other real estate apps this is the best Review collected by and hosted on G2.com.

I wish I could search for details in the off chance that I do not remember their name. Finding the few that are all looking in a particular area or for house style would be easy when I find a house and can mass send. Review collected by and hosted on G2.com.

Boomtown's platform is like no other CRM and lead gen system out there. It takes the guesswork out of who to follow up with and when. It is easy to learn and use so your agents can hit the ground running once it's implemented. Review collected by and hosted on G2.com.

All of the good outweighs the "bad". There is some functionality that could be more configurable but the value of Boomtown lies within the automated follow up, lead gen and the CRM functions. Review collected by and hosted on G2.com.

In a market that's changing daily, BoomTown has set my business to have an incredible position to win new clients and set myself apart from my competititon in the area. Review collected by and hosted on G2.com.

The only downside is that while the concierge is nice in that they'll be able to reach out to clients 24/7 when they come in, that they aren't fully flexible in their communication as I would like them to be. Review collected by and hosted on G2.com.

I value the time saving drips and e-alerts that once you create and start you can let it do the rest of the work. It saves a lot of time and work. It is pretty user friendly once you know the steps. Good training and support. Review collected by and hosted on G2.com.

I like the different templates set up for drips but would appreciate more to choose from for both email and text options. I have noticed that some users come in twice even though they have the same number and email associated with them which makes it tough to keep leads separated. Review collected by and hosted on G2.com.