--- title: BoomTown Reviews meta_title: 'BoomTown Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 588 reviews by the users' company size, role or industry to find out how BoomTown works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 588 scale: '5' date_modified: '2026-07-17' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # BoomTown Reviews **Vendor:** Inside Real Estate **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 588 ## About BoomTown BoomTown, the only solution that generates and manages leads. Expert lead generation, consumer websites, CRM, in-house lead qualification services, and more, in flexible packages that scale. ## BoomTown Pros & Cons **What users like:** - Users appreciate the **ease of use** of BoomTown, finding it manageable and effective for client engagement. (7 reviews) - Users appreciate the **lead generation capabilities** of BoomTown, finding it easy to manage and engage with their leads. (4 reviews) - Users find the **tagging system for organizing contacts** in BoomTown helpful for managing leads and notes efficiently. (3 reviews) - Users praise the **effective lead management** of BoomTown, appreciating its ease of use and organized CRM features. (3 reviews) - Users appreciate the **ease of access** in BoomTown, highlighting its user-friendly features for comparing leads and listings. (2 reviews) - Automation (2 reviews) - Client Management (2 reviews) - Customer Support (2 reviews) - Friendly (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users express concerns over **update issues** , citing outdated functionality and challenges with email graphics and lead management. (3 reviews) - Users struggle with **email issues** , including difficulties in adding graphics and concerns about platform innovation. (2 reviews) - Users face challenges with **poor lead quality** , often receiving fake leads that are difficult to manage or delete. (2 reviews) - Users find it a **hard process to include graphics** in emails, requiring cumbersome code updates. (1 reviews) - Users find the **confusing instructions** of BoomTown overwhelming, making it challenging to navigate the platform effectively. (1 reviews) - Integration Issues (1 reviews) - Lack of Guidance (1 reviews) - Users find the **missing features** in BoomTown limiting and wish for more up-to-date technology and innovation. (1 reviews) - Users find the **outdated design** of BoomTown limiting, wishing for a more modern and user-friendly interface. (1 reviews) - Users find the **functionality outdated** , expressing a desire for a more modern design and improved dashboard features. (1 reviews) ## BoomTown Reviews ### 1. Best of the Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt H. | Realtor, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about BoomTown?** The most helpful part of BoomTown to me is it is the one place where all my client's contact information, notes and where they are in the sales process is safely and conveniently kept. The upsides to BoomTown include the drip campaigns, e-lerts, and the ability to send listings the lead wants to see! **What do you dislike about BoomTown?** There are integrations but still not enough as they pertain to other parts of the sales process and creating a client for life. **What problems is BoomTown solving and how is that benefiting you?** It helps me to stay in touch with my buyer leads, sphere, and past clients. ### 2. Wonderful and powerful CRM for Real Estate professionals! **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about BoomTown?** Ease of use. BoomTown paid ad leads! I love the templates for texting and emailing our clients and the automated touch plans (which are essential for success, in my opinion). The email alerts are easy to set up and effective too. **What do you dislike about BoomTown?** Not sure yet. Still need more time working in BoomTown to give this feedback. An initial thought is, do you have the ability to @mention colleagues in BoomTown for important notes, documentation, etc,? **What problems is BoomTown solving and how is that benefiting you?** Managing our database properly with existing and new leads to convert for immediate and long-term business. The automation and drip plans and key for activities to remain at successful, sustainable levels. **Official Response from Joanna Harrison:** > Hey, Ryan! Thanks so much for taking the time to review BoomTown. So glad to hear that you find the text and email templates to be helpful -- we know you're busy so any automation is a game changer! ### 3. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about BoomTown?** The Boomtown platform profides the best funnel for internet leads today! Scalable as you grow your team Boomtown grows wit you every step of the way. Our team thrives because of Boomtown. **What do you dislike about BoomTown?** I would like to see the Boomtown customer facing website more customizable using the latest techniques including video integraton and social media tools. Thank you! **What problems is BoomTown solving and how is that benefiting you?** The main issue Boomtown solves for me and my team is nurturing leads and managing thevday to day activities. My favorite part is the way it indicates who i should contact based on activity. ### 4. Top Notch CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Bill H. | REALTOR® at My Home Group, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** BoomTown is super easy to use and makes it so simple to keep track of clients! I really like the "Now" button that lets me know if my clients are currently looking at property and what locations! **What do you dislike about BoomTown?** BoomTown is so easy to use. I can not find anything to fix on it. It does it all and then some. It is a tremendous tracker to keep up with all my clients. Additionally, it helps me keep my schedule on target. **What problems is BoomTown solving and how is that benefiting you?** It solves time and benefits my clients and my business. Using BoomTown helps strategically focus my efforts on client needs and based on dates, follow ups and trackers, keep me organized. ### 5. Boomtown is an amazing CRM system allowing for more leads for both buyers and sellers. **Rating:** 5.0/5.0 stars **Reviewed by:** Beryl E. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2023 **What do you like best about BoomTown?** Boomtown is very easy to navigate and keep track of my leads. Additionally, in my experience, the contact information is correct. Not the case with Salesforce. **What do you dislike about BoomTown?** I have yet to make a conversion. I get the lead and call within seconds and continue to follow up via email, call or text and no response after multiple attempts. I have never received any inbound communications. As they often say, get up to bat! **What problems is BoomTown solving and how is that benefiting you?** Continual lead flow management, which will enable more opportunity ### 6. SO FAR I AM LOVING THE BOOMTOWN CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Tian S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about BoomTown?** easy to access, and the auto drips. I like that I dont have to remember to turn off drips. And it provides so much information **What do you dislike about BoomTown?** I havent found anything i dislike yet. I have only been using a week. **What problems is BoomTown solving and how is that benefiting you?** More leads to my data base ### 7. Booming **Rating:** 5.0/5.0 stars **Reviewed by:** Daren D. | Licensed Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about BoomTown?** The program is very user friendly, tons of great options to handle your leads, and the app is just as good **What do you dislike about BoomTown?** the lead quality could be better. Most of the leads could be more verified than what they are current;y doing **What problems is BoomTown solving and how is that benefiting you?** helps keep me organized and able to contact my leads Fast. ### 8. Powerful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jann C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** BoomTown offers a lot of insight to your leads' activity as well as the performance of your agents! **What do you dislike about BoomTown?** Admin users could use a few more tools and ways to communicate through the platform that would facilitate a two-way conversation. **What problems is BoomTown solving and how is that benefiting you?** It helps to solve the mystery of what leads are looking for when they are not answering the phone. ### 9. Success **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** Automated system, prioritize clients, user friendly **What do you dislike about BoomTown?** I would like to have better criteria available like: total annual recurring costs, no 1st floor, specific pet restrictions, weekly emails for tips and tricks, **What problems is BoomTown solving and how is that benefiting you?** Staying in touch with data base on a daily, weekly, monthly basis. Keeping customer informed about Market, proving a website platform that is easier to change, ### 10. Best platform ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** Boomtown is the best platform for a real estate agent who wants to succeed! They have every step in the process of buying/selling automated for you! **What do you dislike about BoomTown?** Can't find anything I don't like. Boomtown is great! **What problems is BoomTown solving and how is that benefiting you?** Boomtown helps me keep in contact with my clients. It generates messages/texts. For me to send. It keeps my priorities in line. ### 11. I just got my first transaction!!! **Rating:** 2.5/5.0 stars **Reviewed by:** Cynthia B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about BoomTown?** We can see the listings the client is looking at. **What do you dislike about BoomTown?** That the clients are looking at listings that are not in my market area **What problems is BoomTown solving and how is that benefiting you?** If I do get any good leads, I have to refer them out. A lot of the people are looking at listings that are not in my market area, ### 12. BoomTown is a difference maker! **Rating:** 5.0/5.0 stars **Reviewed by:** Andy B. | Realtor, Serving Nashville, TN and Beaches of 30A in FL., Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** I love how the system helps me stay on track with all of my clients! **What do you dislike about BoomTown?** The time to get your systems in place can seem daunting, but once you do the work on the front end, it's incredible! **What problems is BoomTown solving and how is that benefiting you?** Remembering who needs a touch as they work through my pipeline. ### 13. Tia's Review **Rating:** 5.0/5.0 stars **Reviewed by:** Tia Lori B. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** The NOW board is an amazing organizational tool that can help you prioritize your daily needs with regard to customer interactions! **What do you dislike about BoomTown?** Would like a larger notes area and a better way of toggling between activities. **What problems is BoomTown solving and how is that benefiting you?** Staying in touch with my leads has been great with the different notifications. **Official Response from Erinn Farley:** > Hi Tia! We know how important it is to be able to receive notifications on the go, so we're glad to hear that you're enjoying that feature! Thanks for taking time to share your experience with BoomTown! Best, Erinn ### 14. Stephen's Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen T. | R, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about BoomTown?** The amount of options for emails and different ways to reach people **What do you dislike about BoomTown?** Cold calling new leads that don't want to be bothered. **Recommendations to others considering BoomTown:** You get what you pay for, these kids know what they're doing. **What problems is BoomTown solving and how is that benefiting you?** Keeping our database organized and well connected with what we are doing. ### 15. Great CRM and lead generation **Rating:** 5.0/5.0 stars **Reviewed by:** Angela H. | Realtor/Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2023 **What do you like best about BoomTown?** Staying in touch with clients and sphere of influence. **What do you dislike about BoomTown?** Since merging, customer service is below sub par. Also, with current market conditions, it is NOT time to increase rates. **What problems is BoomTown solving and how is that benefiting you?** Staying in touch with clients and sphere of influence. Our clients don't "slip through the cracks". ### 16. Good CRM but upgrades and add-ons are too expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole S. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about BoomTown?** I like the best fit, I like the categories and e-alerts. I like using my own website and I like some of the extra upgrades and the integrations. This is competitive with other products. **What do you dislike about BoomTown?** I don't like the business number instead of my cell number. I don't like the way the conceriege follows up with clients, it's very generic and it turns buyers off. I don't like how expensive every upgrade is. The system should be more streamlined and less complicated. **What problems is BoomTown solving and how is that benefiting you?** Marching buyers in the CRM with properties that match their search with one click. Attractive posts that land more leads. Organizing leads. Business grew, yes. **Official Response from Jena Milliken:** > Hi Nicole! Thanks so much for taking the time to leave us a review. We love to hear that you enjoy BoomTown's categories and e-alerts and that the attractive posts are landing more leads. Please don't hesitate to reach out if you need anything. Best, Jena. ### 17. Perfection for beginners **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** I like the confidence you provide for new agents! The professional look for a beginner is fabulous **What do you dislike about BoomTown?** So far there has been nothing I have disliked **What problems is BoomTown solving and how is that benefiting you?** It his helping me with the initial contact and keeping me on track and accountable to myself. ### 18. Highly detailed **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren J. K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about BoomTown?** What I like most about BoomTown is that it continues to exceed my expectations has me covered everytime I plan to build on an idea, it has so many elaborate options to expand your business. **What do you dislike about BoomTown?** Seems to be working pretty well. I would reccommend. **What problems is BoomTown solving and how is that benefiting you?** Lead tracking, we love the abililty to see what the user has clicked on, track their activity in a timely manner. The app is awesome, the only thing I wish the app could do was customize the e-mail templates which is not available on the app. ### 19. Easy to use, endless opportunities for growth. **Rating:** 5.0/5.0 stars **Reviewed by:** Erin S. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about BoomTown?** There is so much to learn, you're only limited by your willingness to learn new systems and new ways of utilizing the platform. **What do you dislike about BoomTown?** I would love a mentor to teach me how to dial in my boomtown leads, to make my time spent on the platform more efficient. **What problems is BoomTown solving and how is that benefiting you?** Staying in flow, keeping my leads straight, staying in contact with leads easily. ### 20. CRM is top notch. Highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Bubba M. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about BoomTown?** Fantastic company to do business with, very efficient and their CRM is top notch, the best I've ever used. The leads come in fluently and definitely worth the money! Highly recommended! **What do you dislike about BoomTown?** I like the entire program. In my opinion everything works just fine and efficiently. **What problems is BoomTown solving and how is that benefiting you?** They solve the problem of quality leads and a place to store notes, info, data. We are more productive because of their program. Our business has increased because the program is efficient and therefore frees up time. ### 21. Boomtown review **Rating:** 5.0/5.0 stars **Reviewed by:** Kim R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about BoomTown?** Organizing our clients and being able to send them listings and contact them directly through BT. Best thing is being able to organize.coming soon listings **What do you dislike about BoomTown?** Everything is awesome. Boomtown is great **What problems is BoomTown solving and how is that benefiting you?** It helps us keep engaged with clients ### 22. Realtor - **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia H. | Realtor/sales person, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about BoomTown?** Hometown keeps you connected with your clients on a higher level. They are able to search and you are able to see everything that they are looking at including the last time they were on the site. **What do you dislike about BoomTown?** That there is no way to help somebody subscribe back in or opt back in. This makes it really difficult when people mistakenly do it. Having the ability to send them a test link would make it really easy for them to opt back in. **Recommendations to others considering BoomTown:** Something that helps me opt people back in when they opt out **What problems is BoomTown solving and how is that benefiting you?** I can see what they are interested in and explain if they could be looking at something that does not work for them. I can see what they are looking at and ask more questions about their needs. **Official Response from Jena Milliken:** > Hi Alicia! Thank you so much for taking the time to leave us a review. We love to hear that BoomTown helps keep you face to face with your clients and allows you to ask more questions about their needs. Best, Jena. ### 23. best in the business **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | Sales Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about BoomTown?** The community of top producers sharing the best insights to run a highly successful business **What do you dislike about BoomTown?** Nothing bad about Boomtown. Excited for what's to come **What problems is BoomTown solving and how is that benefiting you?** Boomtown partnering with kvcore to innovate more tech is amazing ### 24. Very helpful! Would highly recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenzie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** Best fit leads. Prospecting. Great for managing nature clients. **What do you dislike about BoomTown?** Website customization options are Limited **What problems is BoomTown solving and how is that benefiting you?** We currently do not have any problems. Any issues we have had in the passed have been resolved. ### 25. Very powerful system, yet very user-friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about BoomTown?** The automation. There is a multitude of tools that offer continuous contact with your leads/clients on your behalf. All of these messages are customizable to your liking, so you are sure to be on-brand and communicating in your own voice! There is no shortage of live training, community get-togethers online, and tips & tricks. BoomTown goes out of its way to help you succeed and be very knowledgeable about its product. **What do you dislike about BoomTown?** Not much...there are some reporting metrics that could be useful, but overall, I do not find the system lacking. The team at BoomTown is receptive to feedback and always makes updates and upgrades to improve the platform. **What problems is BoomTown solving and how is that benefiting you?** The ability to make first contact with new leads almost immediately. The Smart Drip plans can be timed to reach out right away when agents are unavailable to respond in those first few minutes after registration. ### 26. Invaluable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** The ability to keep up with your clients , e alerts, and task is invaluable. The set it and forget it part elevates your business. No comparison to others **What do you dislike about BoomTown?** The disconnect with mls and Bt searches.... other than that... nothing! I think it would be hard to be specific to each mls. We love the system. **What problems is BoomTown solving and how is that benefiting you?** No problems currently ### 27. Extremely Useful CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Devin J. | Realtor, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about BoomTown?** It keeps all my clients neatly organized and helps me keep track of their current needs. I also like the automated texting and email systems. It is very robust compared to the Zillow Premier Agent platform. **What do you dislike about BoomTown?** The only thing that I dislike about BoomTown is the inability to combine accounts. I have one for my personal clients and then another for the connections I get through Zillow. It's a minor complaint, but it would be more convenient to be able to combine them somehow and keep the lead sources distinguished. **What problems is BoomTown solving and how is that benefiting you?** BoomTown minimizes the number of papers and written notes that I need to keep on each client. It also allows me to set reminders which help me keep my head clear and focus on other things. **Official Response from Jena Milliken:** > Hi Devin, thank you so much for taking the time to leave us a review. We are happy to hear that you are enjoying our automated systems and that the organizational systems are helping you. Best, Jena ### 28. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa R. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about BoomTown?** Keeps clients close in the network! Simple was to communicate with out personal number used. **What do you dislike about BoomTown?** Very slow speed when loading, updating clients profile **What problems is BoomTown solving and how is that benefiting you?** Helping sorting out clients with there status ### 29. Love BoomTown! **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy B. | Sales Manager | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Love that BoomTown is very user friendly and a complete CRM! It makes day to day easy. **What do you dislike about BoomTown?** Can't think of anything g that I dislike. **Recommendations to others considering BoomTown:** We have been very happy with BoomTown and even more impressed with the acquisitions they are making to make it an all inclusive system. **What problems is BoomTown solving and how is that benefiting you?** Contact Management and complete tracking if client relationships **Official Response from Mac Hill:** > We recognize that learning a new software platform can be a bit intimidating, so we try and offset that with world class Training and Support. If you or your agents ever feel overwhelmed, don't hesitate to reach out to our team -- we are here to help! We are so happy to hear that you love BoomTown, Kathy! Keep up the great work! ### 30. Delightfully User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa K. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2023 **What do you like best about BoomTown?** Lead capture from ads profile of the lead is categorized neatly, and information is easy to find events and actions are recorded in a stacked history app is user friendly as well **What do you dislike about BoomTown?** tags are not available upon entering a new lead (has to addressed afterwards) I would like Boomtown to be integrated with Sisu **What problems is BoomTown solving and how is that benefiting you?** hopefully they are solving the integration with Sisu issues ### 31. I thought concierge was an overall 4-10. **Rating:** 1.5/5.0 stars **Reviewed by:** Michael B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about BoomTown?** That you can see when the person is viewing the website. **What do you dislike about BoomTown?** The quality of the leads. We need more guidance from marketing analyst on targeting leads. We did not have any one reach out and ask if we need more guidance on that. **What problems is BoomTown solving and how is that benefiting you?** Boomtown has yet to solve our issue. We will see if we move foward and they help us actually solve our issues. ### 32. Best Tool For My Business Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Suzie S. | Team Leader, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about BoomTown?** My favorite part about BoomTown is the ability to easily manage communication, integrate with other systems and hold users (agents) accountable! **What do you dislike about BoomTown?** There is nothing to dislike. If anything then I would say lack of AI. **Recommendations to others considering BoomTown:** Use it! **What problems is BoomTown solving and how is that benefiting you?** Communication, automated marketing tasks and agent accountability. The benefit is closing more transactions! ### 33. Boomtown after 2 years **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Previously I had said in my last review that I like that the Concierge's reaches out to leads within 30 seconds and while that is still appreciated I also find that sometimes the text convo between Jesse and the lead doesn't make sense. I guess that's why companies like conversion monster exist including BT's own human concierge services now - so anyways after 2 years what do I like....I guess i like the email listings sent to leads, the NOW feature is good too **What do you dislike about BoomTown?** this is what I wrote after 9months in, holds true even today in fact in some instances has gotten worse - "Sometimes the concierge doesn't understand my notes or that a conversation happened and sends a smart plan or follow up text that doesn't make sense" **What problems is BoomTown solving and how is that benefiting you?** Problems - getting more leads especially internet leads as well as a great IDX site Benefits- building a pipeline **Official Response from Mac Hill:** > Thank you for leaving candid feedback around BoomTown and our concierge service! We definitely want to make sure our concierge are comprehending our clients' notes, so we will share this feedback with our quality control team. Glad to hear we are helping to solve some problems around lead generation and helping you build your pipeline! ### 34. BOOMTOWN partnering with KVCORE Is an industry game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Katie C. | Operation coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **What do you like best about BoomTown?** All new things coming! Property boost is the first of many things boomtown is initiating! **What do you dislike about BoomTown?** Text message needs more options for notes **Recommendations to others considering BoomTown:** Spruce up the crm side. it's great. just could be prettier. **What problems is BoomTown solving and how is that benefiting you?** great communication and follow up process ### 35. My experience using Boomtown. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2023 **What do you like best about BoomTown?** There is nothing that I like about Boomtown. It is overwhelming and does not let one see if it works for you. **What do you dislike about BoomTown?** You do not get the opportunity to try this program and opt out. You are stuck in a contract. I expressed my disappointment and was told you were in it. I would like Boomtown to offer a trial time so you can see if it works for you **What problems is BoomTown solving and how is that benefiting you?** I am not happy with Boomtown and am finding no benifit ### 36. Keeping me organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about BoomTown?** Boomtown is the best at keeping me organized so that no one in my database gets lost **What do you dislike about BoomTown?** Lots of features I don't use need more ed **What problems is BoomTown solving and how is that benefiting you?** Keeping everyone organized and top of mind ### 37. BT Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about BoomTown?** Great for our team-- real time data changes **What do you dislike about BoomTown?** my website looks like it is from the early 2000s. I am limited to the control of my website. Ended up leaving due to not being able to make the changes I wanted and it still looked outdated. Using Ylopo and Follow Up Boss now- enjoying it so far. **What problems is BoomTown solving and how is that benefiting you?** Database to store and organize. **Official Response from Joanna Harrison:** > Thanks so much for taking a few minutes to share your experience with BoomTown! We appreciate the helpful feedback. Best, Joanna ### 38. We have been using Boomtown since 2016 and have been very successfull **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy O. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** Accountibility for agents and reporting. **What do you dislike about BoomTown?** I really like the overall system. It has been successful for the agents the use it. **What problems is BoomTown solving and how is that benefiting you?** Keeping agents on task and Motivated **Official Response from Mac Hill:** > We are glad to hear that after all these years, y'all are still seeing great success with BoomTown. Our goal is to make agents more successful, and improving year after year goes a long way in doing that. Thank you for your loyalty after all these years, Nancy. We so appreciate it! ### 39. We love BT! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2023 **What do you like best about BoomTown?** BT has been extremely helpful for prospecting our leads and managing our nurture clients. **What do you dislike about BoomTown?** Can't personalize the website like we would like. **What problems is BoomTown solving and how is that benefiting you?** Helping with our listing process. ### 40. Organized and Streamlined **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about BoomTown?** Organization and categorization of leads **What do you dislike about BoomTown?** There is sometimes a lag in stopped communication after turning off the concierge. **What problems is BoomTown solving and how is that benefiting you?** Keeping track of leads and their current status in real estate search/transactions ### 41. Excellent Follow-up and support **Rating:** 5.0/5.0 stars **Reviewed by:** James C. | Broker/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2023 **What do you like best about BoomTown?** Quality of leads contact information is the best. **What do you dislike about BoomTown?** I haven't experienced any dislikes everything thinks seems to work as promised. **What problems is BoomTown solving and how is that benefiting you?** Saving time contacting and recording lead information. **Official Response from Jena Milliken:** > Hi James! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you with quality leads and their contact information. Best, Jena. ### 42. BoomTown is Robust! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Y. | Licensed Real Estate Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about BoomTown?** It's a fairly nuanced program, but it's pretty easy to learn. It's feature-rich, as well, and has great templates. **What do you dislike about BoomTown?** There is quite a bit to learn up front, but as I said before, it's pretty easy to pick up. **What problems is BoomTown solving and how is that benefiting you?** It's a one-stop shop for anyone looking to have clear communication between the agent, client, and lender. **Official Response from Jena Milliken:** > Hi Mark ! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown has been easy for you to learn and has helped you improve your communications with clients. Best, Jena. ### 43. Barely responsive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about BoomTown?** Templates and listing alerts. The platform itself is good but is too easily used by those who are not seeking contact with realtors and are only fooling the system to gain access to listings. **What do you dislike about BoomTown?** I seldom get any feedback or real opportunities from those who register. When using for leads and paying what I pay per month, i would like to have registers qualified as legitimate before being assigned to me as a lead. **What problems is BoomTown solving and how is that benefiting you?** It is a productive tool for keeping in touch with potential clients and knowing what they are looking at and interested in. ### 44. The biggest REAL ESTATE SCAM!!!! **Rating:** 0.0/5.0 stars **Reviewed by:** Jermain R. | BROKER, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2022 **What do you like best about BoomTown?** The CMA is ok. The rest is garbage. TRASH!!!!!!!!!!!! **What do you dislike about BoomTown?** The price is too high for poor leads. I was promised 20 leads per month and got 25 leads in 6 months. VERY POOR LEAD QUALITY!!! AND THEY WILL NOT LET YOU OUT OF THE CONTRACT YOU ARE STUCK PAYING THIER RENT!! Also becareful, they have a month warning to get out of the contract. If you do not let them know you want to cancel you are on the hook for another month. If you say forget my warning, make sure you set it to cancel when you start. IT'S A SCAM!!!!!!!!!!!!! **What problems is BoomTown solving and how is that benefiting you?** NONE!!! F BOOMTOWN ### 45. Boomtown is the only CRM every real estate agent should use **Rating:** 5.0/5.0 stars **Reviewed by:** Lance H. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about BoomTown?** The category audit is my favorite part of the whole database. Every week I check my audit to make sure that I have been making calls when I was supposed to and to make sure that my leads are being evenly distributed between categories. **What do you dislike about BoomTown?** The phone app is my least favorite part of Boomtown. It is virtually impossible to use, notes do not transfer, and it is not a user-friendly app at all. I think it could be adjusted to be more like the website and it would be used more often. **What problems is BoomTown solving and how is that benefiting you?** Boomtown helps me to be consistent with sending leads properties that they are looking for. I put them on an email drip with their exact qualifications, they receive homes that interest them, they call and ask questions about them, then we go out and see them. **Official Response from Jena Milliken:** > Hi Lance! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you stay consistent with sending leads the properties they are looking for and helping to streamline that process for you. Best, Jena. ### 46. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob H. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about BoomTown?** There are other platforms that offers some bells and whistles, but none that just do the job of converting like BoomTown does. It just works. **What do you dislike about BoomTown?** Integrations can be a premium if you are running. Slower leveled platform **What problems is BoomTown solving and how is that benefiting you?** Converting more business, following up more wffectivrly. **Official Response from Jena Milliken:** > Hi Jacob! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you convert more business and improve your follow up. Best, Jena. ### 47. Amazing experience. Very easy to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy H. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about BoomTown?** I find the most helpful is lead tracking **What do you dislike about BoomTown?** I could say the tags are not my favorite **What problems is BoomTown solving and how is that benefiting you?** I have not had problems **Official Response from Jena Milliken:** > Hi Cindy! Thanks so much for taking the time to leave us a review. We love to hear that BoomTown is helping you with lead tracking, we wish you continued success. Best, Jena. ### 48. Longtime user for 5 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly J. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about BoomTown?** Our team members picked up so many tips on how to reface our Boomtown campaigns to covert leads. Amazing ideas from leaders in other markets. And the keynote speakers left us warm hearted and speechless! So excited to be back with other Boomers from all over !!! ⭐️⭐️⭐️⭐️⭐️Cannot wait for Unite 2022. The Kelly Jooma Team - Chattanooga TN. Thank you all at Boomtown 💫💥 **What do you dislike about BoomTown?** We found helpful ideas in 💯 percent of the program and speckles . Everything was extremely helpful. So many different views for us to choose from. **Recommendations to others considering BoomTown:** It's a the perfect business growth plan to expand your sales and team members. **What problems is BoomTown solving and how is that benefiting you?** We were excited to learn a few new ways to get answers from our leads on ealerts ! And most importantly what to say and what not to say when reacting out to get new leads to start talking. **Official Response from Joanna Harrison:** > Hey, Kelly! Thank you so much for taking the time to review BoomTown. We're so glad you enjoyed BoomTown Unite -- this year was definitely one for the books. We look forward to seeing you next year! Best, Hayley ### 49. Good CRM- excited for future improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Lindey G. | Buyer specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about BoomTown?** I like the ability to create smart drip plans exclusive to myself so they feel genuine. I also like the notes section, but wish it would allow unlimited characters. **What do you dislike about BoomTown?** I wish I could create my own custom lead categories instead of being stuck with the handful that are in there. It would allow me to curate my follow up experience in a way that would make the most sense and feel the most effective to me. **Recommendations to others considering BoomTown:** If you work the system it will work. You have to be willing to put in the work. **What problems is BoomTown solving and how is that benefiting you?** It is helping me with Lead management. I like the Ability to keep up with more leads at the same time. I need more time to start to realize my conversation rate but I think it will work out over the course of the year. ### 50. Boomtown **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about BoomTown?** How easy it is to stayed organized and ease of use **What do you dislike about BoomTown?** There is not much I do not like about Boomtown **What problems is BoomTown solving and how is that benefiting you?** Keeping in touch with clients **Official Response from Erinn Farley:** > Hi there! We all know how hard it can be to stay organized, so we're glad to hear that BoomTown is helping you do just that. Thanks for taking a few minutes to share your experience with BoomTown. Best, Erinn - [View BoomTown pricing details and edition comparison](https://www.g2.com/products/boomtown/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A43%3A50+-0500&secure%5Bsession_id%5D=f34ffc34-3952-495b-b160-118340775041&secure%5Btoken%5D=33097cb3ce57a1fa6d217ba3186cd2add6f0747830e61f01b0dda1d0c82ee884&format=llm_user) ## BoomTown Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top BoomTown Alternatives - [Brivity](https://www.g2.com/products/brivity/reviews) - 4.2/5.0 (43 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews) - [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) - 4.5/5.0 (260 reviews)