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Bonterra Apricot Reviews & Product Details - Page 5

Bonterra Apricot Overview

What is Bonterra Apricot?

Bonterra Case Management provides nonprofit organizations and public sector agencies with the resources, support and control they need to maximize impact in the communities they serve. Flexible program management solutions empower human services organizations to regain control of their programs-from streamlining the creation of forms and templates to simplifying data management and reporting.

Bonterra Apricot Details
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Product Description

Bonterra Case Management is a secure, flexible, and easy-to-use case management solution for nonprofits of any size.

How do you position yourself against your competitors?

Bonterra Case Management is helping hundreds of nonprofits and public sector agencies prove their impact and secure more funding. Not only that, but our platform is purpose-built to support our clients’ needs.

On average, 3.5x more services can be delivered by our clients as a result of efficiencies gained by using Social Solutions software. Meanwhile, clients experience a 40% time reduction in time spent managing service delivery.

Highlights:

- Comprehensive case management with intuitive data collection features
- A library of forms for case management, donor tracking, volunteer management, and more
- Data integrations that give you a better understanding of the communities you serve
- Reports designed to measure and manage outcomes and secure more funding
- Ways to communicate and collaborate with your community like never before
- The ability to easily create new and expand existing programs
- Full visibility across multiple sites and programs
- A secure and compliant cloud-based platform that is accessible anytime, anywhere


Seller Details
Seller
Bonterra
Company Website
Year Founded
2022
HQ Location
Austin, United States
Twitter
@BonterraTech
849 Twitter followers
LinkedIn® Page
www.linkedin.com
1,289 employees on LinkedIn®
Description

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from
.5% to 3% by
033. It's a lofty goal, but we're confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth. Bonterra’s solutions collectively support a unique network of over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies.


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Overview Provided by:

Recent Bonterra Apricot Reviews

AP
Anissa P.Small-Business (50 or fewer emp.)
0.0 out of 5
"Customer Support is AWFUL!!!"
Software is great. Just better hope nothing goes wrong!
TW
Tiffany W.Mid-Market (51-1000 emp.)
5.0 out of 5
"User Friendly"
There are so many things that I appreciate about the Apricot program by Bonterra. It is super easy to navigate and when doing intakes, it is almost...
CN
Chanda N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Bonterra Apricot Review"
Very easy to learn and navigate. Make a detailed case file for each participant.
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Bonterra Apricot Media

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Video Reviews

229 Bonterra Apricot Reviews

4.3 out of 5
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229 Bonterra Apricot Reviews
4.3 out of 5
229 Bonterra Apricot Reviews
4.3 out of 5

Overall Review Sentiment for Bonterra ApricotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

Apricot has an easy system to it. You can search, depending how your system is set for your employer, you can search participants and landlords by just three letters. All our main subjects were on the same page. Easy access to participants information. I think we only had only one to two hiccups with Apricot. We didn't mind because that gave us an extra break. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

I'm not sure what is least flavorable about Apricot. Depends on how the company structures Apricot. Some things can by annoying. We had to save everything in order to move to a different tab; understood, but annoying. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

It's keeping people in their homes. Assisting with rent for those who have hit a road block and keeping them stay housed. Helps keep up with income to give resources to help assist. Review collected by and hosted on G2.com.

SC
Customer Service Rep
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Bonterra Apricot?

When I need to find certain informatin about a client or paperwork trails Apricot is really good site to have on deck for those. It's easy to navigate and not difficult to understand or operate. It is used a lot with the type of work I do, and its a great back up for your files. Easily understandable and navigate throughout the website. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

I haven't found anything I don't like about Apricot. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

It helps to show when certain paperwork has been approved, and enrollment being approved. It helps to keep track of clients accounts and how much money each client has spent in there tuition money. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra Apricot

Thank you for your thoughtful review of Bonterra Case Management, Suzzana! We're delighted to hear our platform has been such an effective tool for your important work.

KH
Information And Referral Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

That everything for our clients is in one place and is easily accessible when they call in. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

Sometimes there are unexplainable errors in the program and it causes us to get behind Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

The program has helped us to move from written documentation to typed out through notes on our clients Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

This allows me to compile the Providers I've seen. This program allows me to run reports to track if my SOW numbers have been met. It also let's me see who I've seen in the quarter I'm tracking. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

There is not a tool for me to filter out duplicate Providers or Providers I've seen more than 1 time. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

It tracks the numer of Providers I served during any given quater which hlps me see who I'v served and if I am on-track to meet my numbers. Review collected by and hosted on G2.com.

EO
Client Service Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

Every time we need an update is easy to work with customer service. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

So far nothing is been an issue. Great program. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

No personally, but when we ask our manager she worked really fast making changes or adding commands. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra Apricot

Hi Erika, your comment about our customer service team's quick responses makes our day! Thank you for the stellar feedback - it helps us keep delivering the responsive support your team needs. I'll be sure to let your manager know about your feedback.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

Having spent over 20 years in case management, I can confidently say that Apricot (Bonterra) is one of the best software options I've encountered. It's incredibly user-friendly; I was able to navigate it easily right after my first training session. I use it daily to update caseloads, and it helps me organize and access all my resources in one central location. Highly recommended for anyone in the field! Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

No dislikes as they have done a good job of addressing past issues throughout the years. They have practically streamlined the tabs to make all the options one click away! Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

They improved tab usage, which has made accessing key functionalities much simpler. I can quickly find the tools I need without sifting through unnecessary options. This streamlined approach significantly enhances my workflow Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Bonterra Apricot?

I do not like Bonterra Case Management.... Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

The downside is the implementation support is minmal and once they've done there part it's very expensive to get additional guidance without paying a significant fee. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

I can't even begin to use it given the difficulty of form development and clear instruction without having to pay additional fees after a substantial investment from a small non profit. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

The thing I like best is that it is very user friendly. The infomration can be uploaded with ease as well as can be looked up or downloaded with no probems. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

It can be glichy sometimes in the sense that some pages will not load properly or uploading a file will not work due to some error. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

Being able to have all particpant infomration in one place so the whole team is able to get a hold or see that information. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

It is a fantastic tool for collecting data and producing reports. It has made this process much less time-consuming and streamlined. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

I have issues with how much work you must put into getting the program to run reports tracking multiple data points simultaneously. While i understand the tiered system in place, it is sometimes frustrating that I can't pull data from more than one tier simultaneously. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

It saves time collecting data for and producing reports. Which leaves more time to complete other important tasks. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra Apricot

Hi, thank you for your feedback! We're glad Bonterra is helping streamline your data collection and reporting processes, saving you valuable time for you to spend elsewhere. We hear you on the multi-tier reporting challenges, and we're continuously working to make our platform more intuitive. Your success matters to us!

Verified User in Individual & Family Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Bonterra Apricot?

As a transtional housing nonprofit, and in the evolving world of medicaid expansion, Apricot allows me to acces information for funding and advise decisions. It also allows me to quickly access a client's info and track progress. I use it every day as an administrator. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Apricot?

Creating reports as a user, not administrator, is not allowed (in our organization.) It would be helpful to be able to easily create reports as needed pulling only the information needed at a moment's notice. I understand certain fields won't export, but it is not a quick process in our organization. Review collected by and hosted on G2.com.

What problems is Bonterra Apricot solving and how is that benefiting you?

Bonterra helps with billing process as it tracks GPD programs, entry and exit dates, and reports for performance and program outcomes are generated each month. Review collected by and hosted on G2.com.