Bonsai Pricing Overview
| Name | Price | Features |
|---|---|---|
| Basic | Starting at $9.001 User Per Month | Track time and manage your projects seamlessly
|
| Essentials | Starting at $19.001 User Per Month | Send agreements and invoices to clients and keep track of finances
|
| Premium | Starting at $29.001 User Per Month | Advanced project management and reporting plus integrations
|
| Elite | Starting at $49.003 User Per Month | Powerful team management and reporting features with onboarding
|
Bonsai pricing & plans
Bonsai Alternatives Pricing
The following is a quick overview of editions offered by other Work Management Software
 Free | Free | Free Forever!
|
 Essentials | $19.001 Seat cost Per Month | For creating impressive documents that generate results.
|
 Standard | $12.003 Seats Per Month | Collaborate and optimize your team processes
|
Various alternatives pricing & plans
Bonsai Pricing Reviews
Honestly, for the price I'm paying, the product is solid. I've had my gripes with their support team and some of the UI changes they've made over the past year, but overall, they're addressing a critical business function that's remained affordable even as my team has expanded. The ability to track my time and have the hours automatically populate into an invoice has been incredibly time-saving. Offering online payments while passing on fees to clients who choose that option has been a great feature as well. Overall, the templates and integrations have made the product very enjoyable to use, and it's become so essential that I actually take the time to reach out to customer support and provide feedback when things aren't working correctly. Review collected by and hosted on G2.com.
Customer support can be difficult to work with, whether it’s their staff not knowing how some features work, providing incorrect responses, or giving canned answers for the wrong issue. I feel like they've improved over the past year, but it’s still a challenge. The chat experience still feels like you're just a ticket in their queue, not like you’re having a real conversation with a human. Review collected by and hosted on G2.com.
Conceptually it's very strong. It has all the features to run a creative business, unfortuantely I have a laundry list of problems. Review collected by and hosted on G2.com.
Disappointed so far....
I'm having quite a bit of trouble, but I'm staying the course for now because conceptually this app fits my needs, but here's my problems so far:
1. Technical and Formatting Issues:
• Inability to adjust certain images within the title page; automatic downscaling of images.
• Images on mobile devices are cut off, stretched, or contorted.
• Issues with image stretching and formatting in proposals, affecting visual quality.
• Images often appear pixelated or of low quality when uploaded to the platform.
2. Customer Service and Support:
• Slow response times (1-3 days) from customer service.
• Partial or inadequate addressing of issues raised.
• Unresponsive telephone support; calls go unanswered.
3. Billing and Pricing Transparency:
• Double charged within a 30-day period.
• Unclear additional charges for adding a partner and activating features.
• Forced payment for account feature access.
4. Platform Functionality and Management:
• Sent proposals don’t automatically move to the ‘sent’ column; manual adjustment required.
• The cell phone app lacks editing capabilities and clarity on useful features.
• No straightforward testing process for proposals; must send to self for testing.
• Resets in white glove branding feature after account adjustments, leading to unintentional branding presence.
• Inadequate preview functionality; does not fully display client’s view.
5. Delivery and Tracking:
• Partial delivery of proposals to recipients.
• Unreliable read receipt functionality.
• No confirmation of proposal receipt or review by recipients. Review collected by and hosted on G2.com.
