---
title: BON Loyalty Reviews
meta_title: 'BON Loyalty Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 59 reviews by the users' company size, role or industry to
  find out how BON Loyalty works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 59
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Brand Advocacy
  url: https://www.g2.com/categories/brand-advocacy
---

# BON Loyalty Reviews
**Vendor:** BON Loyalty  
**Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 59
## About BON Loyalty
BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and many more. With our powerful points system, customers can effortlessly earn or redeem points with 18 earning ways and 6 redemption methods including making purchases, special day celebrations, and social media sharing. Additionally, merchants can keep customers more engaged, and foster brand advocacy thanks to our ultimate VIP tiers and Referral Programs. BON also seamlessly integrates with other platforms such as Klaviyo, Judge.me, LAI, and PageFly. These integrations help merchants enhance their marketing efforts, and optimize their store’s performance, ensuring a cohesive and efficient approach to customer engagement.



## BON Loyalty Pros & Cons
**What users like:**

- Users praise BON Loyalty's **exceptional customer support** , noting quick responses and genuine care for user success. (31 reviews)
- Users love the **ease of use** of BON Loyalty, appreciating its smooth setup and intuitive features for their stores. (16 reviews)
- Users praise BON Loyalty's support team for their **helpfulness and quick responses** , enhancing the overall user experience. (14 reviews)
- Users find the **easy setup** of BON Loyalty a major advantage, facilitating a smooth start for their stores. (13 reviews)
- Users praise the **excellent features and responsive customer support** of BON Loyalty, enhancing business success and customer loyalty. (9 reviews)
- Users highlight the **simple setup** process of BON Loyalty, enabling quick launch of their loyalty programs. (8 reviews)
- Customer Reviews (6 reviews)
- Customization (6 reviews)
- Users love the **user-friendly rewards program** of BON Loyalty, enhancing customer attraction and retention effortlessly. (6 reviews)
- Rewards System (6 reviews)

**What users dislike:**

- Users find the **data accessibility limitations** frustrating, often needing upgrades for essential features unnecessarily. (2 reviews)
- Users find BON Loyalty to be **expensive** , often needing to upgrade for essential features and facing additional costs for customizations. (2 reviews)
- Users note the **limited customization** options of BON Loyalty, suggesting room for improvement to enhance user experience. (2 reviews)
- Users find the **missing features** in BON Loyalty frustrating, often requiring upgrades for basic functionalities and incurring added costs. (2 reviews)
- Users suggest that improving **connection issues** with Shopify's discounts would enhance BON Loyalty's functionality. (1 reviews)
- Editing Limitations (1 reviews)
- Users encounter **email issues** with BON Loyalty, such as spam reports and limited customization for reminders. (1 reviews)
- Integration Issues (1 reviews)
- Lack of Integrations (1 reviews)
- Limited Discounts (1 reviews)



- [View BON Loyalty pricing details and edition comparison](https://www.g2.com/products/bon-loyalty/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-25+02%3A23%3A12+-0500&secure%5Bsession_id%5D=df6ea58e-3f61-46a3-ac4a-5b6c467fe2d3&secure%5Btoken%5D=e701f4c1bd0b01886b3dc8713c9f8a8a8377732c6a6a4df54d8c2c8709d9f0d1&format=llm_user)
## BON Loyalty Integrations
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)

## BON Loyalty Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification

**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Discovery**
- Referral Program
- Incentives

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Localization
- Integrations

**Insight**
- Monitoring

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Mobile**
- Mobile Optimization

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

## Top BON Loyalty Alternatives
  - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (450 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (606 reviews)
  - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,527 reviews)