--- title: BON Loyalty Reviews meta_title: 'BON Loyalty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how BON Loyalty works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 59 scale: '5' date_modified: '2026-07-17' parent_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # BON Loyalty Reviews **Vendor:** BON Loyalty **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.8/5.0 **Total Reviews:** 59 ## About BON Loyalty BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and many more. With our powerful points system, customers can effortlessly earn or redeem points with 18 earning ways and 6 redemption methods including making purchases, special day celebrations, and social media sharing. Additionally, merchants can keep customers more engaged, and foster brand advocacy thanks to our ultimate VIP tiers and Referral Programs. BON also seamlessly integrates with other platforms such as Klaviyo, Judge.me, LAI, and PageFly. These integrations help merchants enhance their marketing efforts, and optimize their store’s performance, ensuring a cohesive and efficient approach to customer engagement. ## BON Loyalty Pros & Cons **What users like:** - Users praise BON Loyalty's **exceptional customer support** , noting quick responses and genuine care for user success. (31 reviews) - Users love the **ease of use** of BON Loyalty, appreciating its smooth setup and intuitive features for their stores. (16 reviews) - Users praise BON Loyalty's support team for their **helpfulness and quick responses** , enhancing the overall user experience. (14 reviews) - Users find the **easy setup** of BON Loyalty a major advantage, facilitating a smooth start for their stores. (13 reviews) - Users praise the **excellent features and responsive customer support** of BON Loyalty, enhancing business success and customer loyalty. (9 reviews) - Users highlight the **simple setup** process of BON Loyalty, enabling quick launch of their loyalty programs. (8 reviews) - Customer Reviews (6 reviews) - Customization (6 reviews) - Users love the **user-friendly rewards program** of BON Loyalty, enhancing customer attraction and retention effortlessly. (6 reviews) - Rewards System (6 reviews) **What users dislike:** - Users find the **data accessibility limitations** frustrating, often needing upgrades for essential features unnecessarily. (2 reviews) - Users find BON Loyalty to be **expensive** , often needing to upgrade for essential features and facing additional costs for customizations. (2 reviews) - Users note the **limited customization** options of BON Loyalty, suggesting room for improvement to enhance user experience. (2 reviews) - Users find the **missing features** in BON Loyalty frustrating, often requiring upgrades for basic functionalities and incurring added costs. (2 reviews) - Users suggest that improving **connection issues** with Shopify's discounts would enhance BON Loyalty's functionality. (1 reviews) - Editing Limitations (1 reviews) - Users encounter **email issues** with BON Loyalty, such as spam reports and limited customization for reminders. (1 reviews) - Integration Issues (1 reviews) - Lack of Integrations (1 reviews) - Limited Discounts (1 reviews) ## BON Loyalty Reviews ### 1. Perfect for all our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about BON Loyalty?** The points program is exactly what we need and they dont charge you some crazy monthly fee just to take off their water marks which is a huge plus for us. Their prices are probably the best for what you get (which is a lot). Their customer service is great and quick to respond as well. **What do you dislike about BON Loyalty?** SO far I have not found anything that I dont like. **What problems is BON Loyalty solving and how is that benefiting you?** Rewards point system for customers. Brings customers back, by offering them rewards on each purchase that can be used on their next purchase! ### 2. Great product for your customer loyalty **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about BON Loyalty?** The ease of use. From set up to running on your store. **What do you dislike about BON Loyalty?** Not many tools to market it to your cusstomers. **What problems is BON Loyalty solving and how is that benefiting you?** Getting customers back to shop at our shop and to develop a sense of connection. ### 3. Best loyalty program experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about BON Loyalty?** The customer service is so fast and helpful. They want to make the program work and make it perfect for your needs. They go above and beyond. **What do you dislike about BON Loyalty?** More touch points with the customer would be better. Similar to smile - they do more emails and more gamification of their loyalty program. Get X gift after X purchases and more email nudges. **What problems is BON Loyalty solving and how is that benefiting you?** Getting more customwrs ### 4. Reviewing Bon Loyalty program in shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about BON Loyalty?** Bon Loyalty support for issue and changes are very impressive and quick. All my issue and question are answered and solved together. **What do you dislike about BON Loyalty?** I am unable to link my bon loyalty program to my third party app provider. **What problems is BON Loyalty solving and how is that benefiting you?** Solving my loyalty program to provide perks and benefits to my recurring customers and also new customers. ### 5. Support is great, suits our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Kelsey O. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about BON Loyalty?** BON suits the needs of our business since it integrates with Klaviyo. We are able to incentivize customers to earn points, leave reviews, and we like the ability to add branding to the tool. Support has been great and timely too. **What do you dislike about BON Loyalty?** Some limitations in features and personalization. **What problems is BON Loyalty solving and how is that benefiting you?** We were looking for a customer loyalty program and BON suits our needs. ### 6. Satisfied with the app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about BON Loyalty?** The customer service team is one of the best and are extremely helpful, polite, and attentive. **What do you dislike about BON Loyalty?** Often the updates can break things and the latest update seems less user friendly than the previous version. **What problems is BON Loyalty solving and how is that benefiting you?** They are often updating the app so it works better with Shopify which makes it easier to use ### 7. Exceptional, and easy to work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael & Josefina M. | Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about BON Loyalty?** How easy it is to set up, and the ability to give customers points for reviews and purchases. **What do you dislike about BON Loyalty?** Currently, there is nothing we dislike at the moment. **What problems is BON Loyalty solving and how is that benefiting you?** It's benefiting us with customers to review our products which we love to see, and gain customer trust. ### 8. BON Loyalty has worked very well for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Pete H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about BON Loyalty?** Their tech support is excellent and software works well. **What do you dislike about BON Loyalty?** There is nothing that I dislike about Bon Loyalty. I've been on the free plan and found tremendous value. I recently upgraded to the paid plan. I would like to see continued investment in growiong and improving the software, especially in the ability to manage the discounts. **What problems is BON Loyalty solving and how is that benefiting you?** Research shows that loyalty programs help build your business and customer loyalty. Bon does this very well. ### 9. Perfect! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about BON Loyalty?** UI/UX of the app and the customer services of BON Team, fast and supporttive **What do you dislike about BON Loyalty?** Nothing because i didnot face any issues with BON until now **What problems is BON Loyalty solving and how is that benefiting you?** Our brand has a wide rage of customers and BON helps us to maintain and strenthen the relationship between us and our customers - [View BON Loyalty pricing details and edition comparison](https://www.g2.com/products/bon-loyalty/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+17%3A02%3A01+-0500&secure%5Bsession_id%5D=169463b2-5add-420c-ad81-b704fba9efa7&secure%5Btoken%5D=5f30a5ff18995a25c5c40dff76c9de51b619beac97658bc9ff6b71a6da8fe884&format=llm_user) ## BON Loyalty Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## BON Loyalty Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Discovery** - Referral Program - Incentives **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Localization - Integrations **Insight** - Monitoring **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top BON Loyalty Alternatives - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (450 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (606 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,527 reviews)