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144 BoldTrail BackOffice Reviews

4.3 out of 5
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144 BoldTrail BackOffice Reviews
4.3 out of 5
144 BoldTrail BackOffice Reviews
4.3 out of 5

BoldTrail BackOffice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BoldTrail BackOfficeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Stephanie M.
SM
Real Estate Managing Broker
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

It is really great to be anywhere in the world & to be able to grab a quick form, review a scanned document, or update transactions on the fly. I was nervous but have found that I absolutely love it. My favorite feature is to copy & paste the transaction email address to shoot docs right over. Awesome. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

I do have to create a few of my own document tasks, but that is to be expected. I don't like it when I need to email a form right from the app but I can only send it to the contacts I Have already added to the transaction. If there was an option to enter a new email, I'd love that. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Stephanie, thank you for sharing your positive experience with BoldTrail BackOffice. We understand your concern about sending forms to new email contacts and will take that into account for future improvements. We're thrilled to hear that you have found the system efficient and beneficial. Best, Mary Caroline

Allie N.
AN
Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

BoldTrail BackOffice is great for keeping transaction checklists and documents all in one space. I previously used a transaction managment platform and a differnet platform for saving documents. This combines both into one making it the perfect trasaction management hub. It's versitle and customizable for individual needs. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

The downside of BoldTail BackOffice is how you will need to get rid of any other platforms to certralize you day to day business here. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Hi Allie! We're glad to hear that you find BoldTrail BackOffice great for keeping transaction checklists and documents all in one space. Our goal is to provide a versatile and customizable platform to meet individual needs. Best, Mary Caroline

Kenneth J.
KJ
REALTOR &amp; Managing Broker
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

Being able to create custom EVERYTHING. Checklists, Commission Plans, Assignable Tasks... Brokermint allows me as the Broker to dictate what needs to be done when, and provides visibility to me and the assigned individuals (TC, Agent, etc) keeping everyone accountable for their deliverables.

Also, the integrations (specifically QBO and Google Sheets) are phenomenal and are highly recommended. Support helped configure the integrations and has even helped me modify one as a new thing popped up on our end.

Implementation was super easy. Coming from a Skyslope/BrokerSumo setup, Brokermint was MUCH easier to administer, both from a Brokerage Management perspective as well as systems administration.

I am in Brokermint nearly every day. It is a core piece of our business and a core part of my daily workflow. Reporting, agent management, and transaction management are all easier when you have the right tools in place. Brokermint brought those tools all under one roof. 10/10 Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

After the acquisition by IRE, the support changed a bit and was less nimble. It hasn't changed my love for the product though! Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

We're thrilled to hear that Brokermint has been such a valuable tool for your brokerage management and daily workflow. It's great to know that our customizable features and integrations have made such a positive impact on your business. We appreciate your feedback and are committed to providing excellent support to meet your needs. Best, Mary Caroline

Jason J.
JJ
O
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about BoldTrail BackOffice?

Back when I was a franchise, this was not needed. But it didn't take long of tracking our agents productivity via spreadsheets after we went independent to realize that we needed a lot more. I love Brokermint because it handles the transaction, The forms, e-sign as well as the individual agents production and cap. It's a great system and the regular product updates have been very reliable. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

I wish it was similar to dotloop and docusign so agents wouldn't have such a learning curve. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Hi Jason! We're glad to hear that BoldTrail BackOffice has been a valuable tool for your independent brokerage, handling transactions, forms, e-signatures, and agent production. We appreciate your feedback on the learning curve and will take it into consideration for future improvements. Best, Mary Caroline

Heidi S.
HS
Broker and Director of Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

I love how user friendly this platform is for my brokers and has everything we need in one spot. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

I wish there was a way to bulk send checklists to my brokers. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Hi Heidi! We're thrilled to hear that you find BoldTrail BackOffice user-friendly and comprehensive for your brokers. We appreciate your feedback about the bulk sending of checklists and will definitely consider it for future updates. Best, Mary Caroline

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

I appreciate how user friendly Brokermint is and how appealing to the eye the pages are. It is so easy to read and follow, easy to alter checklists and adpat checklists to fit our needs. I use this daily and it helps me stay on track, especially reminding me of anything overdue. It has been very easy to get others on board with using the system as it is so quick to learn. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

There is really nothing I dislike about Brokermint. It is a major improvement from any other system we have used. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

We're thrilled to hear that Brokermint has been such a valuable tool for keeping you organized and on track. Thank you for sharing your positive experience with us! Best, Mary Caroline

Billie Ann F.
BF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

It's a valuable tool for the agents, operations, and compliance. Any time I can keep everyone on 1 platform it's an efficient decision for my business. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

I would like an off boarding option and an easier way to get forms before contract, both for buyers and sellers. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Billie Ann, it's great to hear that Brokermint is helping you pay agents virtually and expand your agency's footprint. We appreciate your business and look forward to continuing to support your success. Best, Mary Caroline

Megan K.
MK
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

It works great for what we need- custom fields, calculates commissions, library of templates the user can add to. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

Customer Support is iffy. Have submitted a few tickets, and they seem to have forgotten about it with no fixes. No follow-up saying it wasn't possible- just ghosted. Doesn't seem like they look at the suggestion section either. By popular demand, a Zapier integration has been wanted for 6+ years now. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Megan, thank you for sharing your experience. We understand the importance of reliable customer support and are committed to enhancing our service. Your feedback will be used to make necessary improvements. Best, Mary Caroline

HA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

Everything is in 1 place. I'm no longer going to google drive, then zip forms, then email, the. Google drive again just for a transaction. Everything is housed in one place. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

I would like the app to be a little more transaction friendly. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Holly, we're thrilled to hear that Brokermint has made such a positive impact on your workflow by consolidating all your transaction needs in one place! Best, Mary Caroline

BT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BoldTrail BackOffice?

Easy to navigate, easy to find forms. Love it Review collected by and hosted on G2.com.

What do you dislike about BoldTrail BackOffice?

Wish it would keep transaction in an order you choose Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail BackOffice

Bobbie Sue, We're thrilled to hear that Brokermint has made it quick and easy for you to access the forms you need. Your feedback about the order of transactions is valuable, and we will use it to enhance the user experience. Best, Mary Caroline