---
title: Board Intelligence Reviews
meta_title: 'Board Intelligence Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 223 reviews by the users' company size, role or industry
  to find out how Board Intelligence works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 223
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Board Intelligence Reviews
**Vendor:** Board Intelligence  
**Category:** [Board Management Software](https://www.g2.com/categories/board-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 223
## About Board Intelligence
Board Intelligence is a type of board technology solution designed to help organizations enhance the effectiveness and efficiency of their governance processes. This innovative platform is tailored for board members and governance teams, providing them with the tools necessary to streamline board operations and improve decision-making. By leveraging advanced AI-powered software and advisory services, Board Intelligence transforms traditional boardroom practices into a more dynamic and impactful experience. Targeted primarily at leaders within large organizations, including those in the Fortune 500, FTSE 100, and OMX 30, Board Intelligence serves a diverse audience of executives, directors, and governance professionals. The platform is particularly beneficial for those seeking to optimize their board processes, ensuring that meetings are more productive and that strategic decisions are made with greater insight. By distilling two decades of boardroom experience into its offerings, Board Intelligence addresses the unique challenges faced by governance teams in today’s fast-paced business environment. Key features of Board Intelligence include a suite of AI-driven tools that facilitate the preparation and management of board meetings, as well as comprehensive analytics that provide insights into board performance. These tools help governance teams save time by automating routine tasks, such as document distribution and agenda setting, allowing members to focus on strategic discussions. Additionally, the platform offers tailored reporting capabilities that enable boards to assess their effectiveness and identify areas for improvement, ultimately enhancing their contribution to organizational success. The benefits of using Board Intelligence extend beyond mere efficiency gains. By improving the quality of board interactions and decision-making processes, organizations can experience a significant impact on their overall performance. The platform empowers boards to operate more cohesively, fostering better communication and collaboration among members. This, in turn, leads to more informed decisions that align with the organization’s strategic goals, thereby driving long-term success. In a landscape where effective governance is paramount, Board Intelligence stands out as a comprehensive solution that combines technology with deep industry knowledge. Its focus on enhancing board effectiveness not only saves time but also elevates the role of governance teams within organizations, making them integral to achieving strategic objectives.



## Board Intelligence Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Board Intelligence, noting its user-friendly interface and straightforward document access. (39 reviews)
- Users commend the **exceptional customer support** of Board Intelligence for its quick responses and effective issue resolution. (36 reviews)
- Users find Board Intelligence&#39;s platform to be **intuitive and user-friendly** , enhancing collaboration and simplifying board pack management. (13 reviews)
- Users value the **efficient document management** of Board Intelligence, enhancing accessibility and streamlining board processes significantly. (12 reviews)
- Users commend Board Intelligence for its **efficiency** , streamlining document access and enhancing communication for board meetings. (9 reviews)
- Users find Board Intelligence to be a **very intuitive system** that simplifies processes and enhances user experience. (9 reviews)
- Upload Ease (9 reviews)
- Accessibility (8 reviews)
- Board Management (8 reviews)
- Communication Efficiency (8 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , leading to challenges in navigation and usability of Board Intelligence. (5 reviews)
- Users wish for an **automatic agenda transfer** feature, as manual adjustments currently complicate the process. (4 reviews)
- Users note a **challenging learning curve** initially, especially for those unfamiliar with digital board tools. (4 reviews)
- Users find **login issues** frustrating, especially with frequent re-logins and cumbersome password requirements affecting convenience. (4 reviews)
- Users find the **navigation difficult** due to a busy landing page and awkward login transitions, affecting task management. (4 reviews)
- Users find **limited formatting options** frustrating, as layouts and file uploads often require adjustments before finalizing documents. (3 reviews)
- Users find the **limited functionality** of Board Intelligence restricts flexibility and lacks essential tools like voting options. (3 reviews)
- App Usability (2 reviews)
- Complexity (2 reviews)
- Users find the **document management cumbersome** , especially with limited editing options and unappealing templates. (2 reviews)

## Board Intelligence Reviews
  ### 1. Quick, Easy Login and Simple Board Pack Access

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Board Intelligence?**

Logging in is quick and easy, and it’s simple to find the board pack you’re looking for.

**What do you dislike about Board Intelligence?**

The icons and overall interface could be a bit more user-friendly, and the date display could be simpler and more straightforward.

**What problems is Board Intelligence solving and how is that benefiting you?**

There are fewer interactions needed with the client, and I can get board packs in real time.

**Official Response from Lewis Morley:**

> Hello David, 

Thanks for sharing your feedback.

It’s great to hear that getting into the platform and finding the right board pack is quick and straightforward, and that having real time access is reducing the need to go back and forth, that’s exactly the kind of experience we aim to provide.

We also appreciate your thoughts on the interface and date display. This is really helpful as we focus on ways to improve usability.

As you spend more time with the platform, we would love to hear more on how your experience may change so please do keep us updated.

All our very best. 

The BI Team.

  ### 2. Board intelligence, a better option

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gulam Moinuddin  C. | IT-Procurement Assistant, Construction, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Board Intelligence?**

Board Intelligence is a effective platform designed to assist forums and management groups make smarter, faster choices by using transforming the manner facts is prepared and shared. It streamlines the advent of board packs, ensuring they're concise, centered, and aligned with strategic priorities. With tools that promote higher governance, clearer reporting, and extra meaningful conferences, Board Intelligence permits businesses to elevate boardroom discussions and pressure better results. Its intuitive interface and emphasis on decision-prepared content material empower directors and executives to attention on what actually topics strategy, risk, and overall performance instead of sifting via immoderate or unfocused documentation.

**What do you dislike about Board Intelligence?**

Although board intelligence provides numerous advantages, some individuals may encounter limitations or difficulties when using certain features. The platform's structured approach to report writing, intended to improve clarity, may feel constraining for teams accustomed to more flexible or narrative writing styles. Furthermore, the initial setup and onboarding process may demand a substantial amount of time, especially for organizations that have intricate governance structures or limited experience with digital reporting tools. Users may encounter a learning curve when adapting to the specific templates and frameworks of the software, which can delay its adoption and necessitate additional training. Lastly, for smaller organizations, the cost of the platform might be a factor to consider in relation to their budget and specific requirements.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board intelligence tackles various common issues encountered by boards and leadership teams, particularly regarding the inefficiency and complexity of managing board-level information. One significant issue it addresses is the excessive amount of irrelevant or disorganized content found in traditional board packs. By simplifying the process of creating concise, strategic, and decision-focused reports, it guarantees that board members receive the necessary information promptly, enabling them to make informed decisions. The platform also improves governance by encouraging more transparent reporting and a more organized approach to meetings. With its collaborative features, secure document sharing capabilities, and real-time updates, board intelligence streamlines processes, lightens administrative tasks, and enhances overall board efficiency. Consequently, it enables organizations to make quicker and more well-informed decisions that are in line with their long-term strategy and performance objectives.

  ### 3. Amazing Time-Saver for Generating Client Board Packs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Board Intelligence?**

I use it for work purposes to generate Board packs for clients .  Its an amazing piece of software, it has saved our team so much time not having to generate  manual board packs.  Our clients also really love the ease of use.

**What do you dislike about Board Intelligence?**

When docs in the correct format do not upload first time, can be challenging.

**What problems is Board Intelligence solving and how is that benefiting you?**

Everything we ask for is resolved.

**Official Response from Lewis Morley:**

> Thank you for your kind review. We are glad our tool help your team create board pack material expending far less time and effort, and that your clients find it easy to work with.

We appreciate your note about file uploads. In many cases , this tend to be due to document formatting and can usually be fixed very quickly. Our team are available 24/7 to help with any issue like this and to ensure you can get back on track without delay.

It mean a lot to hear that every item you bring to our attention receive a good outcome. Thank you for being part of our community.

  ### 4. User-Friendly, Intuitive Platform with Fast, Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura S. | Head of Private Office, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Board Intelligence?**

Board Intelligence is highly user‑friendly and intuitive, which makes it easy to use and navigate. The team are also quick, responsive, and efficient, providing excellent support when needed.

**What do you dislike about Board Intelligence?**

Managing the bookshelves and permissions can be a bit fiddly. If you have specific requirements, it can end up causing issues.

**What problems is Board Intelligence solving and how is that benefiting you?**

Nothing to note.

**Official Response from Lewis Morley:**

> Hello Laura, 

Thanks for your feedback and for sharing your experience with BI.

It’s great to hear you’re finding the platform intuitive and that our team has been responsive and supportive when needed, unfortunately from time to time things can go wrong but its reassuring to know our team is on hand 24/7 to help put things right.

On managing bookshelves and permissions, we understand it can feel a bit fiddly at times, however, a level of complexity here is often necessary to support more specific or sensitive access requirements, while ensuring the right people see the right information. We do have various means to change permissions but we’re always looking to make this as smooth and user friendly as possible, so if there are particular scenarios that feel more difficult than they should be, we’d really welcome your thoughts here, I would love to discuss this with you more as I feel we can help make your experience here more streamlined so please do reach out to our support team about this.  

All our very best, 

The BI Team.

  ### 5. Board Intelligence: Friendly user interface and excellent people

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Board Intelligence?**

The platform is extremely user friendly and the Board Intelligence team have all been a pleasure to work with.

**What do you dislike about Board Intelligence?**

I find it difficult to pinpoint anything I dislike about Board Intelligence. While there are definitely more affordable options available, the quality of this product justifies its price.

**What problems is Board Intelligence solving and how is that benefiting you?**

Sharing of and easy access to Board documents as well as saving time on minute writing.

**Official Response from Lewis Morley:**

> Thanks so much for your kind words, we really appreciate it.

It’s great to hear that you’ve found the platform so user-friendly, and we’re especially pleased that your experience working with the team has been a positive one.

We also appreciate your honest perspective on pricing and it’s nice to hear that you feel the quality justifies the investment as that’s exactly what we aim for.

It’s brilliant to know the platform is helping make board documents easier to share and access, while also saving time on minute writing. That kind of efficiency is exactly what we’re here to drive forward.

Thanks again for taking the time to share your feedback, it really means a lot.

All our best, 

The BI Team. 

  ### 6. Easy to Use with a Clear, Well-Organised Layout

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Board Intelligence?**

Easy to use with a clear layout of information.
Useful to have a series of shelves for different information.

**What do you dislike about Board Intelligence?**

Our directors have had occasional login challenges, although that could well be down to connectivity between our systems and Board Intelligence.

**What problems is Board Intelligence solving and how is that benefiting you?**

Access to Board and Committee information in one place that is easily accessible, particularly for our NEDs

**Official Response from Lewis Morley:**

> Thanks for sharing this, we really value the feedback.

It’s great to hear that the platform feels clear and easy to navigate, and that the use of shelves is helping you keep information well organised. I am also really pleased to hear that having everything in one place is making life easier. That accessibility and ease of use is a big part of what we’re trying to deliver.

On the login issues, that’s definitely something we’d want to keep an eye on. As you mentioned, it can sometimes come down to connectivity or system integrations, but if it’s happening more than occasionally, it’s worth us taking a closer look with you to smooth that out, if you do continue to experience this unexpected behaviour, please give our friendly support team a call and I am sure they will be able to resolve any issues for you. 

All our very best,

The BI Team. 

  ### 7. I love Board Intelligence

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dana B. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Board Intelligence?**

Using Board Intelligence has changed the quality of our meeting packs, having everything in one place instead of multiple attachments enables a smoother experience for or teams.
Visually the pack is more professional and the addition of adding links means larger files can be included.
BI is user intuitive and cuts the time down of creating agendas as you can base them on past ones.

**What do you dislike about Board Intelligence?**

As it works on licenses, not being able to have all staff on there is a bit of a draw back, however the pack can still be downloaded and shared so it is not the end of the world.

**What problems is Board Intelligence solving and how is that benefiting you?**

Keeping meeting packs in one accessible place, easy to amend and to reissue is the touch of a button.

**Official Response from Lewis Morley:**

> Hello Dana,

Thank you for your wonderful review! 

We’re thrilled to hear that Board Intelligence has improved the quality of your meeting packs and streamlined the experience for your teams.

It’s great to know that the professional presentation and the ability to add links have enhanced your workflow. We’re also pleased that the user-friendly interface has saved you time in creating.

We appreciate your feedback regarding the licensing model. While we understand that this can be a limitation for you, we’re glad to hear that downloading and sharing packs still offers a viable solution.

Your insights are invaluable as we continue to enhance our platform!

All our best,

The BI Team.

  ### 8. Highly Intuitive GUI with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Board Intelligence?**

Highly intuitive GUI and elegant functionality at back end.
Easy for Board to use.
Excellent support.

**What do you dislike about Board Intelligence?**

I would like to be able to revise parts of a published pack for partial board view pre republishing for the full board.

**What problems is Board Intelligence solving and how is that benefiting you?**

Easily accessible and standardised board pack that our trustees can easily interpret.

**Official Response from Lewis Morley:**

> Thanks for sharing this, we really appreciate it.

It’s great to hear that you find the platform intuitive and that the underlying functionality is working smoothly for you. Knowing it’s easy for your Board to use is especially important, and we’re glad the support team has been there when needed.

Your feedback on being able to update parts of a published pack for a limited audience before sharing more widely is really valuable. We can see how that kind of flexibility could be beneficial, I will be sure to pass this on to our product team for consideration. 

It’s also great to hear that the platform is helping you provide clear, consistent board packs that your trustees can easily navigate and understand—that’s exactly what we’re aiming to support.

All our very best, 

The BI Team.

  ### 9. Efficient, Fast Support and Simple Navigation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Board Intelligence?**

The support from BI is very efficient and very quick to resolve any queries.

BI is very simple to navigate

**What do you dislike about Board Intelligence?**

There are not really areas I dislike about BI

**What problems is Board Intelligence solving and how is that benefiting you?**

Recently BI helped us implement MFA across all users for the business. The response on how to implement this was very quick and a full explanation was given

**Official Response from Lewis Morley:**

> Thank you for your kind review.

We’re delighted to hear that your experience with our support team was efficient and responsive, providing clear guidance and quick resolutions is something we take great pride in. 

We’re especially pleased that we could support you with the successful MFA implementation. Strengthening security while ensuring a smooth rollout is incredibly important, and we’re glad the process felt clear and well-supported.

Thank you again for your feedback. 

All our very best, 

The BI Team.

  ### 10. Intuitive platform and fast and efficient customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about Board Intelligence?**

I find Board Intelligence to be a very intuitive platform and we have had feedback across the company that processes have become simpler and easier since using BI. Circulating and creating board packs is an easy process to follow and the bookcases are useful for storing past / signed papers. The customer service provided is always top tier - the team at BI are very responsive and willing to help.

**What do you dislike about Board Intelligence?**

No downsides of using BI. The only thing I would request is an 'undo' button when creating agendas, and perhaps making it a bit easier to format.

**What problems is Board Intelligence solving and how is that benefiting you?**

BI helps to solve inefficient reporting and preparation. BI helps standardize reporting, ensure compliance, audit readiness, and a clear record of board discussions and decisions. The platform also streamlines workflows, reducing rework and last-minute stress, freeing up time for higher-value tasks.

**Official Response from Lewis Morley:**

> Thank you for sharing your feedback on Board Intelligence! 

It’s great to hear of your positive experiences creating and circulating board packs, as well as utilizing bookcases for document storage. It's also great to know that the customer service team has been responsive and helpful.

I appreciate your suggestions for an 'undo' button and easier formatting options for agendas, I will be passing your feedback along to our product team for consideration. 

Please do let us know if you have any further feedback or suggestions.

All our best,

The BI Team.

  ### 11. Well-Organized and Easy to Access for Every Group (and great customer support)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Board Intelligence?**

It’s very well organized and easy to access for each individual group.

**What do you dislike about Board Intelligence?**

I dont believe there is anything I would change.

**What problems is Board Intelligence solving and how is that benefiting you?**

I like the privacy controls for documents, and the ability to give each group access according to its purpose.

**Official Response from Lewis Morley:**

> Thank you for taking the time to review. It's great to hear your positive comments on our platforms' ease of use, features and the control you have over access. Knowing we are hitting the mark here will go down well with the BI Team. 

Thank you so much for your continued support.

Best wishes,

The BI Team

  ### 12. Next level Board portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cerian T. | Company Secretary, Investment Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Board Intelligence?**

What's most helpful about the Board intelligence portal is the ability to sort agenda items based on their relevance to future disclosures in the Annual Report. This is especially valuable when it comes around the preparing the s.172 statement. The agenda planner is also super helpful, being able to drag and drop agenda items from previous years and meetings to create a new agenda and see a schedule of items on the screen for future planning purposes has been very useful to me. It is very easy to use and reliable. Customer Support is exceptional, responsive, the insights provided by the wider team are also interesting and relevant.

**What do you dislike about Board Intelligence?**

Sometimes PDFs which are not created using MS or Adobe corrupt when uploading these to the portal.

**What problems is Board Intelligence solving and how is that benefiting you?**

We use BI for our parent company board, regulated subsidiaries and fund board governance.

**Official Response from Lewis Morley:**

> Hello Cerian,

Thank you for your detailed feedback! We're thrilled to hear that you are finding the Board Intelligence portal helpful, especially the ability to sort agenda items for your annual report and the convenience of the agenda planner. It's great to know that these features enhance have helped with your planning process.

We appreciate your compliments about our customer support team and the insights they have been able to provide. I will be sure to pass along your kind words!

We also understand the issue you've encountered with uploading certain PDFs. We're always making improvements to our service to ensure a smoother user experience and your feedback will be very useful as we move forward, that said our support team are on hand 24/7 to assist if you ever encounter an issue. 

If you have any further suggestions or concerns, please feel free to reach out.

Best regards,

The BI Team

  ### 13. Effortless Meeting Pack Management, Though a Bit Pricey!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2025

**What do you like best about Board Intelligence?**

Being an Administrator, it is the ease of uploading meeting packs, editing packs if necessary and the issuing of packs to relevant attendees.

**What do you dislike about Board Intelligence?**

No real downsides, just cost really! It is an expensive luxury in some ways but obviously does retain and 'manage' all Company meeting packs.

**What problems is Board Intelligence solving and how is that benefiting you?**

For me personally it is not solving any business problems or really benefiting me, as I am very anal about record keeping and management of meeting packs. From a Company perspective I am sure the admin function has been revolutionised in terms of creation and retention of meeting packs.

**Official Response from Lewis Morley:**

> Hello,

Thank you for sharing your thoughts on Board Intelligence. It's great to hear that you've found the platform easy to use, especially when it comes to uploading and editing meeting packs. 

It appears evident that the platform has offered substantial advantages for the broader company, particularly in enhancing administrative functions and ensuring better retention of meeting materials.

I understand your concern regarding the cost but hope that the long-term benefits of streamlined record management and improved organization may justify the expense and prove to be cost effective in the long run.

Thank you for your insights, we remain open for any further feedback on your experiences and would love to hear from you more as  you continue to grow with the product.

Wishing you all our best, 

The Bi Team

  ### 14. A Safe, User-Friendly Place to Share Information Packs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Board Intelligence?**

A safe place to share packs of information & it is user friendly and easy to navigate the system.

**What do you dislike about Board Intelligence?**

Had no issue at the moment so cant comment on this at present

**What problems is Board Intelligence solving and how is that benefiting you?**

We are able to securely share board packs to the relevant users with the accurate security in place.

**Official Response from Lewis Morley:**

> Thanks for sharing your feedback.

It is great to hear that the platform is providing a secure and easy to use space for sharing information, and that navigating it feels straightforward. That balance of simplicity and security is exactly what we aim to deliver.

We are also pleased that everything is working smoothly so far. If anything does come up, our team is always here to help.

We would love to hear more from you as your experience using the platform grows, so please do keep us updated. 

Wishing you all the very best,

The BI Team. 

  ### 15. Easy Login and Perfectly Laid-Out Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Board Intelligence?**

Easy to use and simple to log in. Everything is laid out perfectly, which makes it straightforward to find what I need.

**What do you dislike about Board Intelligence?**

Maybe the icons could be a bit smaller, and the dates could be easier to tell apart.

**What problems is Board Intelligence solving and how is that benefiting you?**

Fewer interactions with clients, with access to real-time board reporting.

**Official Response from Lewis Morley:**

> Thanks for taking the time to leave a review.

It’s great to hear that logging in and navigating the platform feels straightforward, and that the layout is helping you quickly find what you need while giving you quick access.

We also appreciate your feedback on icon sizing and date clarity. That’s really useful as we continue refining the user experience.

Wishing you all the very best. 

The BI Team. 

  ### 16. Professional, Intuitive Design

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Board Intelligence?**

The presentation is highly professional in its design and structure, with a clear and intuitive layout that makes it easy to navigate

**What do you dislike about Board Intelligence?**

The administrative interface is somewhat clunky to navigate; for example, newly created shelves do not automatically inherit permissions, which creates additional manual steps and increases the risk of inconsistency.

**What problems is Board Intelligence solving and how is that benefiting you?**

It strengthens confidentiality, supports compliance and record-keeping, and enables more efficient preparation and better-informed discussion at meetings.

**Official Response from Lewis Morley:**

> Thanks for sharing such a balanced and constructive review.

We’re really pleased that the overall look, structure, and ease of navigation are working well for you, that’s something we put a lot of focus on, so it’s great to see it making a difference.

Your feedback on the admin side is equally valuable. We understand how frustrating extra manual steps can be, especially around permissions, and your example highlights an area where we could improve efficiency. I will make sure this is passed on to the our product team.

It’s also encouraging to hear that the platform is helping you maintain confidentiality, meet compliance requirements, and run more effective meetings. That’s exactly the impact we’re aiming for.

Wishing you all the very best, 

The BI Team

  ### 17. Rich, Insightful Data That Delivers a Complete Picture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Board Intelligence?**

It's a really insightful, rich source of data and insight. It helps to provide structure, and a comprehensive and complete picture.

**What do you dislike about Board Intelligence?**

As with everythingg there is a learning curve, but it's not steep or excessive and the juice is very much worth the squeeze.

**What problems is Board Intelligence solving and how is that benefiting you?**

It helps me structure my thinking and provides decision-making input at the right time and with the right level of quality. It’s also important to know that the right things aren’t being missed.

**Official Response from Lewis Morley:**

> Thank you for sharing such a positive review.

We’re really pleased to hear the platform is delivering so much value for you and is providing a sense of confidence and completeness to your packs!

As with all good things, getting familiar with the Board Intelligence app can seem daunting, however we have tried to make things as user friendly and intuitive as possible, however its worth keeping in mind that our support team are on hand 24/7/365 and are always happy to answer any queries you may have or even just to help you in the right direction. 

We’re grateful for your feedback and your trust in us, and we’ll continue refining the experience to make it even more seamless and impactful.

All our best, 

The BI Team.

  ### 18. Nyc

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sunny P. | Executive  maintenance Engineer, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Board Intelligence?**

I like best about Board Intelligence is how it simplifies complex board reporting and decision-making. It provides a secure, user-friendly platform where leadership teams can access all key information in one place. The clear structure, collaborative tools, and real-time updates help make meetings more focused and productive."

**What do you dislike about Board Intelligence?**

Board Intelligence is highly effective, one area for improvement is its learning curve for new users. Some features can feel complex at first, especially for those less familiar with digital board tools. Additionally, occasional lag or limited offline access can affect usability in low-connectivity areas."

**What problems is Board Intelligence solving and how is that benefiting you?**

solves the problem of inefficient board reporting and scattered decision-making data. It centralizes all relevant documents, improves the quality of board packs, and ensures everyone is working with clear, structured, and concise information. For me, this means less time spent preparing reports, more informed decisions, and more productive meetings."

  ### 19. User-Friendly and Easily Accessible for Our Directors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2026

**What do you like best about Board Intelligence?**

Its user friendly and easily accessible for our Directors.

**What do you dislike about Board Intelligence?**

No downsides in my view, it covers all the basic tasks I need as a CoSec.

**What problems is Board Intelligence solving and how is that benefiting you?**

Creation of Board packs in a professional manner. This allows our Directors the ability to review Board information easily and seamlessly

**Official Response from Lewis Morley:**

> Thank you so much for your positive review! We’re delighted to hear that Board Intelligence is user-friendly and easily accessible for your Directors.

We truly appreciate your feedback about not encountering any downsides. Our goal is to exceed our users needs, and we're thrilled that Board Intelligence has been able to support your work as a CoSec effectively.

If you ever have suggestions for enhancements or additional features, please don’t hesitate to share.

All our very best,

The BI Team. 

  ### 20. Workflows That Replace Manual Processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Board Intelligence?**

This replaces manual processes (e.g. Word, PowerPoint, email) with structured, secure workflows.

**What do you dislike about Board Intelligence?**

Limited formatting options when preparing reports

**What problems is Board Intelligence solving and how is that benefiting you?**

Significant time saved every board cycle
Less operational risk of sending outdated or incorrect papers
More time to focus on analysis rather than admin

**Official Response from Lewis Morley:**

> Thank you for your experience using BI. 

It’s great to hear that Board Intelligence is helping replace manual processes with more structured and secure workflows. Moving away from tools like Word, PowerPoint, and email into a more controlled safe environment is exactly what we aim to support, so it’s encouraging to see the impact reflected for you. The time savings, reduced operational risk, and ability to focus more on analysis rather than admin are all outcomes we’re really pleased to hear about.

We also appreciate your comment on formatting options. While we understand the desire for more flexibility when preparing reports, our approach is quite deliberate here aiming to keep formatting more consistent and structured helps ensure clarity & readability across board materials, while also reducing the risk of errors or inconsistencies. That said, we’re always looking to strike the right balance between flexibility and control.

If there are specific formatting features you feel are missing or limiting your workflow, we’d really welcome more detail, this helps us better understand where increased flexibility would have the most impact without compromising the overall quality and consistency of board reporting.

Thanks again for your thoughtful feedback.

All our very best, 

The BI Team.

  ### 21. Excellent meeting management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about Board Intelligence?**

Very helpful to have all meeting documents in one place, easy to access as well as to archive. Means decisions are easy to track and previous documents and items are stored for good governance.

**What do you dislike about Board Intelligence?**

Can be somewhat difficult to navigate upon first usage but after a few tries, it becomes second nature and more intuitive.

**What problems is Board Intelligence solving and how is that benefiting you?**

A central place was needed that wasn't linked to individual staff log-ins; where a staff member sets up a shared place elsewhere it can often be difficult to access or amend if that staff member leaves or goes off sick. Board Intelligence means we have a centralised location with controlled access that provides internal security to sharing appropriately as well as historical storage for governance purposes.

**Official Response from Lewis Morley:**

> Thank you for your thoughtful review! 

It's great to know that our system has provided a reliable solution for document access facilitating better decision-making and governance.

We appreciate your feedback regarding navigation and understand that the initial learning curve can be daunting but we are always on hand to provide support if this is needed.  

Your insights are invaluable as we strive to enhance our services and improve the user experience. Thank you for being a part of our community!

The BI Team.

  ### 22. Board Intelligence - easy to use and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Board Intelligence?**

The platform is super easy to use — everything’s laid out clearly and the interface is really user-friendly, which makes getting things done a lot smoother as an administrator and pack manager.

The real standout is their customer support team. They’re amazing — always quick to respond (usually within the hour!) and really efficient at sorting out any issues or making changes.

**What do you dislike about Board Intelligence?**

There is nothing I dislike particularly.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence provides a secure platform for us to securely share documents and board packs with our clients. You can control who has access to certain items and even prevent clients from downloading content to outside of the Board Intelligence platform which is a great feature for us.

**Official Response from Lewis Morley:**

> Hello and thank you so much for your wonderful review! 

We're thrilled to hear that you find our platform easy to use and that the layout enhances your experience as an administrator and pack manager.

We're especially proud of our customer support team, and it's great to know they’ve made a positive impact on your experience. 

Your feedback on the security features is greatly appreciated, as we strive to provide a reliable way to share documents and board packs. 

If you have any further suggestions or need assistance in the future, please don't hesitate to reach out!

Wishing you all the very best,

The BI Team. 

  ### 23. A great tool for managing and interacting with the materials around board meetings, and stakeholders

**Rating:** 4.0/5.0 stars

**Reviewed by:** Altaf K. | Managing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about Board Intelligence?**

The management of multiple board packs, through different committees or events is smoothly managed with an intuitive approach to annotations and sharing.  Updates are well flagged too...
When I have had to use them, the customer support function have acted promptly and politely.

**What do you dislike about Board Intelligence?**

There is no Android app and the web app has limited functionality.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence solves the problem of how board members on different intersecting committees can interact with board and committee materials, each other, and other stakeholders.  The process is intuitive.

**Official Response from Lewis Morley:**

> Hello Altaf, 

Thank you for your thoughtful review! 

We're thrilled to hear that you find our platform intuitive for managing board packs its also great to hear that your experience with our support team has been so positive. 

While we currently do not have plans for an Android app, we want to assure you that we are continuously working on adding new features to enhance the usability and functionality of our existing offerings. 

Any further feedback or recommendations you may have are invaluable as we strive to improve the experience for all our users so please do reach out to our team with any insights you would like to share.

Wishing you all the best,

The BI Team.

  ### 24. Board Intelligence makes it easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Board Intelligence?**

The intelligent categorisation of board materials stands out, making it easy to organise everything efficiently. I also appreciate how simple it is to use, as well as the straightforward process for editing and publishing packs. Additionally, the availability of downloadable and readable formats adds to the overall convenience.

**What do you dislike about Board Intelligence?**

At times, switching between different logins for various boards can feel a bit awkward.

**What problems is Board Intelligence solving and how is that benefiting you?**

The ability to share board packs with all attendees is very useful, and I also appreciate how historic materials are stored and categorised effectively.

**Official Response from Lewis Morley:**

> 
Thank you very much for your positive feedback! 

We're glad to hear that you are finding the platform user friendly, and that the features we offer are adding convenience and value.

We understand that switching between different logins can be frustrating however We do offer options to simplify this process, and our support team is always on hand to help if you need assistance with this or any other account management queries.

If you have any more suggestions or need assistance, please don’t hesitate to reach out!

All our best, 

The BI Team. 

  ### 25. Great customer service!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Board Intelligence?**

BI is a very intuitive system and quick to make uploads and amendments.  BI are also very quick at responding to any issues and queries.

**What do you dislike about Board Intelligence?**

I've used systems in the past that include other functions, essentially surveys etc. for board evaluation.

**What problems is Board Intelligence solving and how is that benefiting you?**

We had an issue with BI pack page numbers on our templates.  BI updated the issue and moved the page numbers centralise them to resolve my issue.

**Official Response from Lewis Morley:**

> Thank you for sharing your experience with Board Intelligence. It's wonderful to hear that you find the system intuitive and user friendly, it also reassuring to know your experience with our support team has been so well received. 

Thank you also for your feedback on recommendations for future features, I will pass these along to our product team for consideration however I will say that we have a lot of very exciting things coming soon and to stay tuned for these.

Thanks again for your insights! They offer valuable perspective on both the strengths and potential areas for enhancement within Board Intelligence.

All our best, 

The Bi Team. 

  ### 26. Innovative Co-Founders, Strong People Proposition, and a Standout Weekly Newsletter

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Board Intelligence?**

The approach taken by the co-founders, the innovation proposition, the people proposition and the weekly newsletter

**What do you dislike about Board Intelligence?**

I’m great a fan so this is a struggle! You typically use the same features as humans are creatures of habit!

**What problems is Board Intelligence solving and how is that benefiting you?**

Has given me a lot to think about including the talk with the ex Amazon lead on ‘writing a 6-pager well’

**Official Response from Lewis Morley:**

> Thank you so much for your review.

We’re especially pleased to hear that the approach of our founders has resonated with you. We put a huge amount of thought into not just the product, but the ideas and conversations that sit around it, so it’s great to know that’s coming through.

You’re absolutely right that we’re all creatures of habit, and many users naturally gravitate towards the features they know best. One of our ongoing goals is to continue adding new capabilities and ideas in ways that make it easy and worthwhile to explore beyond the familiar.

It’s fantastic to hear that your have enjoyed some of our other content. Sparking better thinking and better communication at senior levels is a big part of what we’re here to do.

Thank you again for your support, it truly means a lot.

All our very best,

The BI Team.

  ### 27. Board Intelligence is logical, intuitive and easy to navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Board Intelligence?**

The way things are filed and displayed. Like a book case with different shelves. Documents upload very quickly and there are reminders if there's been a new addition or change to the papers. Customer support when I've had problems with access is prompt and solutions are always found.

**What do you dislike about Board Intelligence?**

The company highlights items in the agenda within the main papers but this is not replicated in the 'agenda' short cut tab. It may just be an individual anomaly rather than BI issue.

**What problems is Board Intelligence solving and how is that benefiting you?**

Easy access to current and past papers - both using a computer and phone. Being able to download papers that are then accessible offline is very helpful - especially when travelling

**Official Response from Lewis Morley:**

> Thank you for your insightful review! 

We’re delighted to hear that you appreciate the organization and quick upload of documents, as well as the helpful reminders for updates and it’s great to know that your contact with our customer support team has been so positive.

I would like to speak with you more about the agenda anomaly you have mentioned and would ask you to reach out to our support team who I am certain will be able to assist you with resolving this.

All my best,

The BI Team.

  ### 28. Board Intelligence Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Board Intelligence?**

- the support is excellent, one of the best support teams I've dealt with
- the user interface of the app is very intuitive and easy to navigate
- very easy to upload board packs and make amendments
- good features within a board pack like annotations, flicking through the agenda quickly etc

**What do you dislike about Board Intelligence?**

- biometrics is only available on Apple devices. If this could be extended to Windows devices that would be super helpful

**What problems is Board Intelligence solving and how is that benefiting you?**

- our key stakeholders hated the GUI and complained about the ease of use with our old board management software (Diligent Boards)
- they also complained about having to type in a username/password each time on our old software. Since they all have iPads, they enjoy logging in with biometrics as it saves them time

**Official Response from Lewis Morley:**

> Thank you for your kind words! 

We're really happy to hear that your experience so far has been so positive and that Board Intelligence is addressing the challenges you faced with your previous software. 

Thank you also for your insights on the Biometric login, I will be sure to pass this along to our product team future consideration. Your thoughts are invaluable to us as we strive to continuously improve our platform. If you have any more feedback or suggestions, please don’t hesitate to reach out!

All our best, 

The BI Team. 

  ### 29. Excellent Product at a reasonable price point!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wendy T. | Senior Director - Internal Company Secretary, Investment Management, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Board Intelligence?**

Board Intelligence has been a game changer for our business. We use to build and distribute Board materials through PDF. This has saved time and built capacity in my Cosec Team, saved review time with the Boards and increased our effectiveness. BI dedicated a team and trainers to help launch the product in our business. There is a constant support team availbale 24/7. This has become a crucial and daily tool of our team.

**What do you dislike about Board Intelligence?**

We have a highly bespoke business. BI is helpful in consulting us in road map of development and taken on board our suggestions. In the three years we have used the product, the only significant issue was a backend reporting. We had a unique request that could not be met in the reporting avialbale. BI took this on board and are considering as part of development.

**What problems is Board Intelligence solving and how is that benefiting you?**

BI is developing a minute writing tool that will be of help. We are also interested in Board Effectiveness reveiws.

**Official Response from Lewis Morley:**

> Hello Wendy,

It's great to hear how Board Intelligence has positively impacted your business and is providing a more streamlined experience that is enhancing your efficiency & collaboration.

We are also so pleased that the training & support you have received has met your needs and we look forward to supporting you over the coming year.

We will always be receptive to the needs of our clients and hope that our future updates continue to provide helpful solutions.

If you have any further experiences you'd like to share, we'd love to hear more!

 The BI Team.

  ### 30. Easy to Use with Super Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Board Intelligence?**

Easy to use / user friendly / super nice support

**What do you dislike about Board Intelligence?**

Analyis part is sometimes not very clear

**What problems is Board Intelligence solving and how is that benefiting you?**

Connection issue - be able to prepare my paper in due time

**Official Response from Lewis Morley:**

> Hello, 

I really appreciate you taking a moment to share this feedback.

It’s great to hear the platform feels straightforward to use and that you’ve had a good experience with the support team, when things go wrong its reassuring to know someone is on hand to help!

Thanks as well for the note on the analysis side; if anything feels unclear, that’s something we definitely want to improve, so if you have any further insight on this we would love for you to get in touch with our support team to discuss this further.

Wishing you all the very best,

The BI Team.

  ### 31. Transformed Our Board Reporting and Strategic Discussions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jagan K. | Graphic Design Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about Board Intelligence?**

Board Intelligence has completely streamlined how we prepare and present board packs. The Smart Report feature is a standout—it guides our contributors to write with more clarity, focus, and strategic intent. The platform is intuitive, and it’s easy to collaborate across departments. The templates help ensure consistency, and the analytics give us visibility into what board members actually read.

**What do you dislike about Board Intelligence?**

There’s a bit of a learning curve initially, especially for users unfamiliar with structured reporting. Some of the integrations could be more seamless, but the support team is responsive and continuously improving the product.

**What problems is Board Intelligence solving and how is that benefiting you?**

We used to spend days compiling board reports that were dense and hard to digest. Now, our board papers are concise, strategic, and aligned with our organizational goals. As a result, meetings are more productive, and we spend more time on forward-looking discussions rather than clarifying information.

  ### 32. Efficient system that's easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about Board Intelligence?**

I like the simplicity, the engaging interface, the reliability and the excellent support. It has the features we need without being cluttered with extra bells and whistles that we don't need. We use it at least monthly at head office.

**What do you dislike about Board Intelligence?**

The system is quite expensive, more so than other similar products.

**What problems is Board Intelligence solving and how is that benefiting you?**

It saves assembling paper copies, and makes it easier to update papers or add papers at a later date and republish. It's also easier to find different papers by being able to click through the pack using tabs or the contents page.

**Official Response from Lewis Morley:**

> Thank you for your thoughtful review! 

We’re so happy to hear that you appreciate the simplicity, engaging interface, and reliability of our platform and that the system has made it easier for you to manage documents and reduce paper use. 

It’s great to know that our features meet your needs without unnecessary clutter.

If you have any further suggestions or questions, please don’t hesitate to reach out!

All our best,

The BI Team.

  ### 33. New AI Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lia L. | Senior Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about Board Intelligence?**

The new AI Tool for Minute Writer, and its ease of integration

**What do you dislike about Board Intelligence?**

There is nothing I dislike about Board Intelligence

**What problems is Board Intelligence solving and how is that benefiting you?**

The new AI Tool is giving Company Secretary's their time back. Assisting with the drafting of minutes from the click of a button.

**Official Response from Lewis Morley:**

> Hello Lia,

Thank you for your fantastic feedback! We’re delighted to hear that your queries are always handled promptly and that you have had such a positive experience with Board Intelligence so far. It’s great to know that our platform is helping you prepare efficient board packs.

If you ever have any suggestions or additional feedback, please feel free to reach out.

All our very best,

The BI Team.

  ### 34. Intuitive and Beautifully Designed Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Board Intelligence?**

Very intuitive to use, beautifully designed

**What do you dislike about Board Intelligence?**

Could have enhanced mobile features such as increased readability

**What problems is Board Intelligence solving and how is that benefiting you?**

Ability to go paper free for board meetings

**Official Response from Lewis Morley:**

> Hello,

Thank you for your fantastic feedback! We’re delighted to hear that you have had such a positive experience with Board Intelligence so far and that you enjoy the aesthetics of the platform its also great to hear the green impact you are seeing.

If you ever have any suggestions or additional feedback, please feel free to reach out.

All our very best,

The BI Team.

  ### 35. Great App, makes Board prep so easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Board Intelligence?**

The ease at uploading board papers an how accessible it is to all members. Really great when you have to change something or you are waiting for others to upload their departments, it means no late nights waiting for papers, each department can do it themselves. The customer support is fantastic, huge thanks to Jerome!

**What do you dislike about Board Intelligence?**

It's a shame they can't pick up your agenda sheet and transfer it as agenda points automatically.

**What problems is Board Intelligence solving and how is that benefiting you?**

Collation and distribution of papers are so easy.

**Official Response from Lewis Morley:**

> Thank you for sharing your thoughts! We’re delighted to hear that Board Intelligence is enhancing accessibility for all of your members and that our features are giving you back some of your evenings. I am also very pleased to hear your experience with our support team was so positive, I Will make sure Jerome hears of your kind words!

When it comes to your agenda, we have many features in place that you may find to be of great use.
We would recommend using our built in agenda planner, but options like cloning a previous packs agenda may also suit your needs. If you would like to discuss how these could benefit you please do reach out to our support team who can walk you through some of these. 

With all our best wishes, 

The BI Team,

  ### 36. Great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Board Intelligence?**

Easy to use and saves time. Really quick set up process and friendly staff.

**What do you dislike about Board Intelligence?**

I Have not used it long enough to notice any dislikes.

**What problems is Board Intelligence solving and how is that benefiting you?**

It is saving admins time setting up board packs which are normally done manually.

**Official Response from Lewis Morley:**

> Thank you for your positive review!

We're thrilled to hear that you are finding our platform user friendly, time saving and that your experience so far has been so positive.

If you ever have any suggestions or feedback, please feel free to share this with us.

All our very best,

The BI Team.

  ### 37. Quick response, helpful advice not just for internal users but external users too.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Board Intelligence?**

They are proactive at reviewing their software, offer and the AI implementations on their platform

**What do you dislike about Board Intelligence?**

Nothing of note but I would like to use their training for existing and new users more readily.  BUT that is more for me as the Company Secretary and admin to facilitate with their support.

**What problems is Board Intelligence solving and how is that benefiting you?**

Collating preview packs, publishing and notifying users.

**Official Response from Lewis Morley:**

> Thank you for your feedback! 

We're glad to hear that you found our advice helpful. We’re continuously working to enhance the platform and the user experience, so your input is invaluable as we make improvements.

Our support team is on hand 24/7/365 to assist with any queries your may have, they will also be able to supply you with some training aids and various guides that you may find useful for your users, please do reach out to them and they will be happy to assist you with this. 

If you have any further suggestions or specific features you’d like to see, please feel free to share these with us for consideration. We’re here to help and are committed to improving your experience!

Wishing you a great day ahead.

The BI Team.

  ### 38. Quick and responsive support to shelf issue

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Board Intelligence?**

The system is user friendly from an admin user perspective. It present information clearly to the users and allows a large amount of storage for past information to be accessed.
They have developed it over the years and the use of adding your own columns on agendas has been really beneficial for us. 
Customer support is always really responsive, if I email with a query I will be waiting no longer than 30minutes for a response and the issue is always rectified.

**What do you dislike about Board Intelligence?**

I think a few more shortcuts could be used when preparing agendas to make the process faster, we also struggle with printing certain pages from our downloaded PDF packs which means we have to log into BIQ every time we want to print a specific paper.

**What problems is Board Intelligence solving and how is that benefiting you?**

It allows information to be accessed in one place by the Board and also other Board/Committee members. We have a large amount of Committees so this means we can capture this audience in one place.

**Official Response from Lewis Morley:**

> Hello and thank you for sharing your thoughts on Board Intelligence. It's great to hear that you are finding our system user-friendly and that the usability and customisable features are having such a benefit, improving collaboration and efficiency.

I’m also pleased to know that you have had a great experience with out support team, I will be sure to let them know.

I would very much like to speak with you more about your suggestion to have more shortcuts so that I can fully understand your exact requirements, I would also be keen to assist you with the issues you are facing with printing pages as we may be able to offer an easier solution if we can better understand the issue. Please do reach out to our support team who will be able to assist.

Wishing you all the best, 

The BI Team.

  ### 39. Efficient, User-Friendly, and Fast Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2025

**What do you like best about Board Intelligence?**

Easy to use/ Efficient 
Accessible quickly  
Any query responded to quickly via customer support

**What do you dislike about Board Intelligence?**

Right now it is not available on Android  ..frustrating

**What problems is Board Intelligence solving and how is that benefiting you?**

It si providing an excellent summary of previous minutes -- readily accessible 
It itemises clearly Agenda points dfor discussion 
Its very easy to read and come back to if you are ointerupted

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your thoughtful review! We appreciate your feedback on Board Intelligence and are glad to hear that you find it easy to use and efficient.

We understand your frustration regarding the availability on Android devices however I would like to confirm that our web read function is available, this provides all the same great features as our app and it is accessible on Android. We believe this will enhance your experience even further and welcome you to give our support team a call who can provide more information on this. 

Thank you for being a part of our community, and please feel free to reach out with any more suggestions or thoughts you may have!

All our best, 

The BI Team

  ### 40. Ver Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Board Intelligence?**

All documents are easy to find and nagigate.

Good customer support

**What do you dislike about Board Intelligence?**

Like to be able to print documents from my shelf but understand we would have to pay an additional fee

**What problems is Board Intelligence solving and how is that benefiting you?**

Easy to locate documents

**Official Response from Lewis Morley:**

> Hello, 

Thank you for taking the time to share your experience with Board Intelligence.

I am delighted to hear that your have found it easy to navigate and locate your packs. We have tried to make the platform as user friendly as possible so we are glad that this has been achieved and well received. 

I notice your point on being able to print documents and would love to discuss this with you further to understand your needs and how our current options for users who require this feature may also suit your requirements.

Please do reach out to our dedicated support team who will be able to speak with you in more detail about this.

Best wishes,

The BI Team.

  ### 41. Relatively good program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tariah L. | Corporate Services Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Board Intelligence?**

I am an administrator for a board support team and this platform has made my job relatively easier. I like that it's fairly streamlined and allows us to circulate reminders with ease. It also gives you a big picture view of all bookcases a single contact is attached to which is very helpful. Their support team and customer service is excellent and very responsive which makes ironing out kinks quicker than most programs.

**What do you dislike about Board Intelligence?**

I wish they would show the date last modified on the board packs and allow us to have more control within the onboarding process. There are some clients who have their complaints but I feel that it is an overall useful tool.

**What problems is Board Intelligence solving and how is that benefiting you?**

streamlining processes and solidifying uniformity. This is helpful, especially for new starters. It also lowers the duplication of efforts when it comes to manual processes.

**Official Response from Lewis Morley:**

> Hello Tariah,

Thank you for sharing your insights into Board Intelligence! It's great to hear how the easy to use streamlined features on the platform have made your job as an administrator easier and that your new users are finding the platform equally beneficial.  

We greatly appreciate your recommendations for improvement, especially the need for visibility on the last modified dates for board packs. 

We take all feedback onboard as we look for ways to evolve based on user experiences. I have passed your thoughts along to our product team for consideration however it would be great to speak with you more so as to get a better understanding of your exact needs and would ask you to reach out to us to discuss this if you so wish.

My kindest regards,

The BI Team. 

  ### 42. Seasoned user of Board Int

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gianni D. | VP, Head of European Cloud Management Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Board Intelligence?**

What I like best about Board Intelligence is its ability to transform complex information into clear, decision-ready insights, enabling more effective and efficient board-level decision-making. Its intuitive interface, structured templates, and emphasis on strategic focus significantly streamline the preparation of board packs while fostering accountability and clarity.

**What do you dislike about Board Intelligence?**

What I dislike most about Board Intelligence is that while its structured templates promote clarity, they can sometimes feel too rigid, limiting flexibility in how information is presented for more nuanced or creative reporting needs. Additionally, the user interface, though clean, can be unintuitive for first-time users without proper onboarding.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Mgnt related pain points

  ### 43. Board Intel is the Best Intel!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about Board Intelligence?**

A slick solution, which is intuitive, user friendly, highly secure and best in market.

**What do you dislike about Board Intelligence?**

There are a lot of bells and whistles that I dont think are as useful as Board Intel thinks they are! Effective "bloat" to an otherwise great product.

**What problems is Board Intelligence solving and how is that benefiting you?**

Moving away from paper board packs, consolidating duplicate information and reporting into more streamlined management information and encouraging the use of tech in the baordroom

**Official Response from Lewis Morley:**

> Thank you for your thoughtful review!

We're thrilled to hear that you have found Board Intelligence an intuitive, user-friendly, and secure solution in the creation of your board packs. Its also great to hear first hand experience of how tech is being adopted in the boardroom. 

I would very much like to hear more in relation to your feedback about the value of some of our features and how these could be better implemented to provide a better user experience. It's very important to us that every aspect of our product adds value so your perspective is invaluable to us.

We are constantly striving to improve our offerings and would appreciate any specific suggestions you have as customer feedback is crucial in helping us enhance our product further. 

Please do reach out to a member of our team to discuss this and thank you once again for taking the time to share your thoughts!

All our best,

The BI Team.

  ### 44. System really easy to use, does what it needs to

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashleigh B. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Board Intelligence?**

The ease in how packs are created and distributed

**What do you dislike about Board Intelligence?**

Pack preview takes a while to load, find the new minute AI system tricky to use and could be more user friendly

**What problems is Board Intelligence solving and how is that benefiting you?**

Mitigating use of paper packs, ease of reviewing packs particularly where they are large

**Official Response from Lewis Morley:**

> Hello Ashleigh,

Thank you for your feedback! 

We’re glad to hear that you find the pack creation and distribution process easy, as well as the ability to review large packs effectively. 

I would very much like to speak with you more about your concerns with the pack preview and minutes features as I believe we can support you here to get the best from the system and would ask you to contact our support team for assistance. Your insights here will also help guide our efforts in improving our  user experience.

Wishing you all the best,

The BI Team.

  ### 45. The most efficient support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Board Intelligence?**

The most efficient support team I have ever experienced. Queries are addressed in a short timeframe and very efficiently. 

Overall, BI is a user-friendly platform providing a great opportunity for commissioning papers directly via the platform, avoiding multiple emails and follow-ups for CoSecs. It's also very helpful to have report templates available within BI, and we are actively using these templates for reports throughout boards to have an aligned approach.

**What do you dislike about Board Intelligence?**

It would be helpful to have opportunity of having automatically generated sub-section contents to have a more clear shift between the report and its appendicies in a same manner as we can currently have for sections.

**What problems is Board Intelligence solving and how is that benefiting you?**

A secure platform to share the Board packs with the directors, ensuring that the content is kept in a secure environment.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your feedback on Board Intelligence! We're thrilled to hear that you find our support team to be the most efficient you've experienced, I will be sure to pass this along to them, it will make their day.

It's great to know that the user friendly nature of the Board Intelligence platform and the availability of report templates have streamlined your paper commissioning process. 

Additionally, it's reassuring to hear that Board Intelligence is helping you maintain a secure environment for sharing your Board packs with directors. Ensuring security while enhancing collaboration is a top priority for us.

Thank you once again for your support and insights!

All our best wishes, 

The BI Team

  ### 46. Time Saving Intuitive System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie W. | PA to the Boards, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Board Intelligence?**

Since joining Board Intelligence I have saved hours of time in my job as a PA collating Board and Committee packs.  The system is very intuitive and simple to use.  It is great in meeting when I want to send messages to the Chair if they have for example missed an agenda item and I can just send them a message through the system.  I would highly recommend this system.
The customer service is extremely speedy too.  If I have ever sent a query to the customer service inbox I usually receive a reply within the hour.

**What do you dislike about Board Intelligence?**

There is nothing to dislike about the system.  It is fantastic.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence save hours of time for my role.  I administer 10 meetings, some monthly and some quarterly, and I no longer have to collate PDF packs I can drag and drop everything into the system and it does the work for me.

**Official Response from Lewis Morley:**

> Hello Melanie, 

Thank you, we are thrilled you have enjoyed using the Board Intelligence platform and that it has proved to be such a time saving tool for you. It is great to hear how our intuitive drag and drop feature is working well and that the annotation feature is being used so effectively to share and collaborate.

Our team strives to provide excellent customer service, and it is always rewarding to receive such positive feedback, I will be sure to pass this along to them.

Thank you again for your continued support.

The BI Team.


  ### 47. Highly knowledgeable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy H. | Senior Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Board Intelligence?**

The Board Intelligence team has been consistently helpful, responsive, and highly knowledgeable. Their expertise and insight have been invaluable, demonstrating a deep understanding of the needs and challenges we face. Their support has been timely and well thought out, and it's clear they are highly skilled at what they do. Whether addressing complex queries or providing guidance, the team’s professionalism and talent truly stand out.

**What do you dislike about Board Intelligence?**

I have nothing to say on this part as I only had a great experience with the BI team.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence is solving several key problems related to board reporting and decision-making. One major issue it addresses is the inefficiency of preparing and accessing board materials. Their platform simplifies the creation of concise, strategic reports, reducing time spent on lengthy documentation and enabling clearer communication of key issues.

For us, this means faster decision-making, more focused board discussions, and a better understanding of critical business matters. It also ensures that we have the right information at our fingertips, improving overall governance and strategic oversight. The improved clarity and accessibility of information benefit both management and the board by driving more informed and effective decisions.

**Official Response from Lewis Morley:**

> Hello Cindy, 

Thank you for your feedback, it has made our day! 

We’re so happy that your experience with our devoted support team has been so positive, they really are the best at what they do.

We are elated that the Board Intelligence platform and its many features are being so well received, it is music to our ears that your board packs have seen so much positivity as a result.

If there’s anything else you’d like to share or need in the future, we are always free to talk.

With warmest wishes, 

The BI Team.

  ### 48. Great support - super responsive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Board Intelligence?**

The customer service support team are first class. They are very quick to respond and are very helpful in providing solutions, and at pace.

**What do you dislike about Board Intelligence?**

I find it a little clunky when it comes to doing agendas for Board packs - and I get logged out too quickly!

**What problems is Board Intelligence solving and how is that benefiting you?**

It provides an online Board pack solution for us which reduces our need to print reams of documents, plus it can be with you at all times.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for taking the time to provide your feedback! 

We’re delighted to hear that you’ve had a positive experience with our customer service team, I will be sure to pass your feedback along to them. 

I would be very keen to understand the troubles you are having when creating agendas and with being logged out and would ask that you contact our support team about this as we may be able to provide so tips on how best to create agenda items more effectively as well as being able to assist you with your lock out times. 

Our warmest regards,

The BI Team.

  ### 49. Very effective means of managing board papers over time

**Rating:** 4.5/5.0 stars

**Reviewed by:** John D. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Board Intelligence?**

It's very easy to upload papers for the staff team and really intuitive and easy to use platform for board members who have all their board papers in one place over time, along with the notes they have made.

**What do you dislike about Board Intelligence?**

Important to choose how long to stay logged in (as the default is, for security reasons, quite short) but a very second order issue.

**What problems is Board Intelligence solving and how is that benefiting you?**

Getting all the board papers to board members in a secure and easily accessible online format; and allowing them to refer to past packs in meetings.

**Official Response from Lewis Morley:**

> Hello John,

Its great to hear you and your team are finding Board Intelligence so easy to use and intuitive, we aim to make the platform as user friendly as possible so its always nice to receive feedback confirming this. We hope Board Intelligence continues to be so well received and would love to hear more feedback from yourself and your team.

As you mention, we do set the default sign out time for security reasons however this can be easily updated to suit your needs and can be done so within the settings menu. 

Many thanks again for your feedback.

We look forward to supporting you in 2025.

The BI Team.

  ### 50. Excellent System and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Board Intelligence?**

Board Intelligence provides an excellent, professional looking platform for loading and distributiong board papers. It is easy to use from start to finish, the board agenda is very intuitive and makes planning a breeze. The upload of papers is easy and quick with the ability to set permissions to specific board members while keeping confidential papers at a need to know basis is quick and simple. The annotation function is a very handy feature for board members to share comments. 

In terms of support, it is first class! all support requests have been answered in an extremely quick and professional manner. 

All in all Board Intelligence is a very capable system with a great team supporting it.

**What do you dislike about Board Intelligence?**

I do not have any negative comments at this stage.

**What problems is Board Intelligence solving and how is that benefiting you?**

It is solving problems associated with sending large amounts of PDF documents by email including security issues such as papers being forwarded by email easily and automatically changing document formats.

**Official Response from Lewis Morley:**

> Hello,

Thank you so much for your detailed feedback, this is very helpful and refreshing to read. 

We are very pleased to see the Board Intelligence platform has delivered a positive experience in so many key areas and that the features and feel of the platform are landing well and having such extensive practical benefits.

I hope your future experience remain positive however we would be keen to hear more about your future use of the platform so please do stay in touch.

I will pass your kind words along to our support team, they really are our heros.

Thank you again for your continued support.

The BI Team.


## Board Intelligence Discussions
  - [How has Board Intelligence helped you manage and access board packs in one place?](https://www.g2.com/discussions/how-has-board-intelligence-helped-you-manage-and-access-board-packs-in-one-place) - 1 upvote

- [View Board Intelligence pricing details and edition comparison](https://www.g2.com/products/board-intelligence/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-06-26+03%3A36%3A03+-0500&secure%5Bsession_id%5D=1f9b115c-8e9d-4d18-9638-972aa9843801&secure%5Btoken%5D=d924dadfe607358b408f1fd39cd80727e08d9edc5940fc3c5d836221d90bca74&format=llm_user)
## Board Intelligence Integrations
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)

## Board Intelligence Features
**Meeting Management**
- Scheduling
- Agenda builder
- Meeting Minutes
- Document Management
- Voting
- Polls and Questionnaires
- Task Manager

**Board Tools**
- E-Signatures
- Permissioning
- Annotations and Notes
- Video Conferencing Integration
- Meeting Archives
- Single Sign On (SSO)
- Board Assessments
- D&O Questionnaires
- Storage & File Sharing Integration
- Email Integration
- E-Signature Integration

**Generative AI - Board Management**
- AI Text Summarization

**Agentic AI - Board Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

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