TL

Travis L.

Small-Business (50 or fewer emp.)

6/21/2018

"Armatic made our customer service way better!"

5/5

What do you like best about BlueSnap Accounts Receivable Automation?

I love the way I can assign accounts to our service desk. Instead of forwarding the customer to our accounting department. No any employee can answer billing questions. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap Accounts Receivable Automation?

I don't like the fact that I have to write a custom email message every time I send out an invitation to the portal. I would like to setup a custom email template once and then have it go out every time I select send an invitation. Review collected by and hosted on G2.com.

What problems is BlueSnap Accounts Receivable Automation solving and how is that benefiting you?

We have provided more insight to our employees enabling them to provider faster service. We've also reduced the time it takes to collect past due bills. Review collected by and hosted on G2.com.

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Response from Casey Griswold of BlueSnap Accounts...

[Editedit](https://www.g2.com/survey_responses/bluesnap-accounts-receivable-automation-review-747096/official_response/edit)

Hey Travis, Thank you so much for for taking the time to share your experience. It’s really exciting to hear the insights and automated workflows of the Armatic platform are having such a positive impact on improving invoice payment time and the level of service your team is providing.

Regarding the lack of templates for customer portal invites, your suggestion is spot-on. We will be be extending our email template functionality to customer portal invitations as well as to the sending of proposals/documents for eSign shortly (within 2-3 weeks).

Thanks again for the feedback.

Best - Casey

Current UserValidated ReviewerSource: Organic

See what 37 reviewers think of BlueSnap Accounts Receivable Automation

4.6 out of 5 · Verified reviews from real users

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