Blue Mountain RAM Reviews & Product Details

I'm still a little new to the platform yet the application is working as intended for our business needs. There are improvements in R4 that seem real interesting. Yet the cost and migration associated with an upgrade will likely keep us on R3 for a while. Nonetheless, the webUI is easy to work with and has a lot of capabilities. Review collected by and hosted on G2.com.

The comments window in the asset window being so small. It would be really nice to be able to expand it. At times, I'm not a big fan of everything opening up a separate window. Before I realize I have several things open and I lose track of them. Review collected by and hosted on G2.com.

What I appreciate most about Blue Mountain Regulatory Asset Manager is how the platform has continually evolved over the 16 years I’ve used it. The interface has become increasingly intuitive and efficient, and I value how the product team consistently incorporates customer feedback into each update. It’s clear that user experience and continuous improvement are priorities, which makes the system easier to navigate and more aligned with real operational needs. Review collected by and hosted on G2.com.

Currently, I’m working in an older version of Blue Mountain RAM, so some of the challenges I experience are tied to that legacy version. From what I’ve seen and heard, many of these issues, such as usability limitations and workflow inefficiencies, have already been addressed in the newer releases. Because of that, I’m really looking forward to our organization upgrading to the latest version, as I believe it will resolve most of the pain points I encounter today and provide access to features that better support modern compliance and asset management processes. Review collected by and hosted on G2.com.

I find Blue Mountain RAM to be user-friendly and easy to use. I appreciate the recent improvements with the new R4 features, which I think are significant, including improvements with attachments and increased flexibility with workflows. The initial setup was relatively easy. Review collected by and hosted on G2.com.

The past due report is not accurate, which is quite frustrating. Also, I can't remove a retired event from an asset record, which makes managing asset records cumbersome. The status change process flow doesn't allow for going from Retired to Edit, limiting flexibility. Additionally, I feel there should be more control in system configuration. The upgrade process was quite disorganized from Blue Mountain RAM's side, with incorrect information being shared. Review collected by and hosted on G2.com.

Excellent customer experience. Staff very knowledgeable, willing and eager to help with issues, able to pivot on the fly if necessary while meeting many quality requirements. The software is adaptable and has many very useful features that make it suit our processes as-is while allowing for improvements and evolution of the work. We use the software on a national level and have multiple reader access, work executor, reviewers and data administrators that have expressed positive experience in using the software. Review collected by and hosted on G2.com.

We program a lot of detailed Work Plans that have tons of data in the programming as well as the results completion. We find that the system response could be faster in some areas of activity. Having said that, the Blue Mountain group have dedicated time and resources to improve this and though not fully resolved are constantly making incremental changes to speed up system response in those specific areas of activity. Review collected by and hosted on G2.com.

The application is extremely robust and continuously updated, but the best part of working with the application is the help and guidance you get from the Blue Mountain Quality Resources team. Review collected by and hosted on G2.com.

Sometimes the customer wants to do something and are told they can't, but for a cost the Blue Mountain Quality Resources team will do it for them. Review collected by and hosted on G2.com.

The system is highly user-friendly, offering features and functions that go well beyond basic asset management. Its capabilities support advanced workflows and deliver meaningful operational insights. Review collected by and hosted on G2.com.

An added value to the system would be enhanced flexibility for customers to customize user groups and permissions, allowing for more precise control over access and roles. Review collected by and hosted on G2.com.

Covers a wide range of areas and easy to obtain the information you need from the software Review collected by and hosted on G2.com.

setting up new user profiles could be made simpler, having to make assets inactive to update some requirements is annoying as the systems are still active and in use and this can cause issues if you do not switch them back to active Review collected by and hosted on G2.com.

Implementing best practice template from BMRAM at Lyell and Atara enabled us to validate a compliant solution quickly. Review collected by and hosted on G2.com.

Those new to BMRAM that don’t want to use the best practice templates will need to allocate longer implementation times to update as needed.

Not a true dislike but might be good to highlight for users who want more custom workflows. Review collected by and hosted on G2.com.

Enhances productivity, profitability, and compliance with maintenance cost Review collected by and hosted on G2.com.

Little complex to understand due to intense technology Review collected by and hosted on G2.com.

The best thing about it is stored in the cloud, making it secure. It has lots of features that provide life science projects with great support. E.g., Scheduling, Inventory control, etc. Review collected by and hosted on G2.com.

Pricing compared to other tools is a bit higher. But if you love multiple features in one Software. You can go for it. Review collected by and hosted on G2.com.