Alaudeen S.
AS
Alaudeen S.
Market research analyst
Mid-Market (51-1000 emp.)
"wonderful email marketing tool"
5/5
What do you like best about Bloomreach?

i am using bloomreach for email marketing part it was seamlessly good tool and the email content implementation was good action. also the customer support is very good Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

we are not get any major kind of issues some times you have to check the email campaign page thats enough Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Fast, Human Chat Support That Delivers"
4.5/5
What do you like best about Bloomreach?

Fast and insightful responses from support team (not having to talk to the bot) Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

The data has to be loaded to the platform, we can't base things on our CEM without importing data to the platform first Review collected by and hosted on G2.com.

SH
sharif h.
Lead crm
Mid-Market (51-1000 emp.)
"Ideal tool for larger companies that need to move fast"
4.5/5
What do you like best about Bloomreach?

Personally i am very technical so i'd like the fact that my teammembers that aren't as technical can also use Bloomreach with ease. The time to market is very quick so we create campaigns on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

Being a tool that has a focus on the marketeer with a great UI it tends to be a little less dynamic with changes revolving around the datamodel. Besides that the event usage and storage can increase rather quick if you really start to use Bloomreach to its potential. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
Enterprise (> 1000 emp.)
"Digital Comms Lead"
4.5/5
What do you like best about Bloomreach?

Everything is housed in one place and easy of use when sending out digital comms. Good to see snapshots on regarding how well a campaign has performed Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

Email build is very basic in regards to design, and a little to fixed, the UX is also a bit lumpy but once you know - it gets easier but at first was a lot of trail and error in terms of building Review collected by and hosted on G2.com.

Katherine C.
KC
Katherine C.
Direct Marketing Specialist
Enterprise (> 1000 emp.)
"Sophisticated Personalization and Seamless Web Optimization"
4/5
What do you like best about Bloomreach?

the sophistication and level of personalization you can reach with the engagement side of the platform and the discovery side optimizing the web experience for your visitors and customers. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

it is so sophisticated that whoever manages the platform needs to have to HTMl or development knowledge. Review collected by and hosted on G2.com.

AP
Arianna P.
Mid-Market (51-1000 emp.)
"User-Friendly CRM with Quick Setup and Engagement Tools"
4/5
What do you like best about Bloomreach?

I find Bloomreach to be user-friendly, easy, and quick. I also use features like managed endpoints, weblayers, and scenarios in my tasks. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

I find accessing content for personalization with Jinja and removing content through the catalogs to be challenging. It takes a bit to readjust and adapt when setting things up. Review collected by and hosted on G2.com.

RANJIT P.
RP
RANJIT P.
Freelance Web Developer
Small-Business (50 or fewer emp.)
"Best Rates alert and estimation tool !"
5/5
What do you like best about Bloomreach?

Yes, the marketing automation and the ecommerce data enabler platform which makes life easier. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

Yes, on marketing automation it can enable agnetic ai in system which purely does end to end automation . Review collected by and hosted on G2.com.

Pablo A.
PA
Pablo A.
"Complete Platform that Improves Marketing"
4.5/5
What do you like best about Bloomreach?

I like that Bloomreach has everything on a single platform, as it is very easy to use. Once you understand how it works, everything becomes simple. It also stands out as a very comprehensive platform that helps us with email marketing and improving the user journey. We can see open rates, click rates, and more. Additionally, we recently did an integration with Shopify that turned out to be very beneficial. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

I wouldn't know what to say now Review collected by and hosted on G2.com.

Response from Ema Fajnorová of Bloomreach

Thank you for your review, Pablo! We’re thrilled to hear that you find Bloomreach easy to use and valuable across your marketing workflows. It’s great to know that having everything in one platform helps simplify your processes, from email marketing to optimizing the user journey. And we’re especially glad the Shopify integration has been beneficial for you!

See how Bloomreach improved
YH
Yunis H.
Digital Systems Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Bloomreach; Digitization and Personalization of Customer Experience through AI Facilitation"
4.5/5
What do you like best about Bloomreach?

Bloomreach personalize and leverage customer experience using Loomi Ai, for solid email or content creation

The program consolidates marketing details or products including automations and this amplifies search operations

We engage centrally using Bloomreach, both online and offline, creating a consistent workflow for our customers ad campaigns Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

Bloomreach requires over skilled personnel, where some AI features are overwhelming and needs extensive orientation

Bloomreach demands a thorough set up, which comes with time use and extra training Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Bloomreach Email Tool"
4/5
What do you like best about Bloomreach?

Bloomreach offers a wide range of features that make it a strong tool for email marketing, from personalization to automation. Once set up, it’s reliable and easy to use for day-to-day campaigns, though the initial implementation and learning curve can take some time. Customer support is helpful, and integrations work well, but using the more advanced tools can require extra effort. Review collected by and hosted on G2.com.

What do you dislike about Bloomreach?

What I dislike most about Bloomreach is that the setup and learning curve can feel a bit heavy at first. Some of the advanced features aren’t immediately intuitive, and it takes extra time and effort to fully take advantage of everything the platform offers. Review collected by and hosted on G2.com.