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Bloomfire Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Bloomfire Integrations

(5)
Verified by Bloomfire

Bloomfire Media

Bloomfire Demo - Search for Anything
Find the right content based on keywords that appear anywhere in the post and uploaded files (not just in the title or description). You can search for words spoken in videos-- and jump to the specific points in a video where a keyword or phrase is used.
Bloomfire Demo - Improve Content Discovery with Auto-Tagging
Optimize your content for search without wasting time on manual tagging. Bloomfire automatically generates tags based on the content in your post so that it’s easy for others to find.
Bloomfire Demo - Find Answers Fast
Start typing a question and Bloomfire’s Q&A engine will show you if it’s already been asked and answered. If you can’t find the information you need, post a new question and crowdsource responses from experts.
Bloomfire Demo - Increase Content Confidence
Use bulk curation and moderation tools to make sure content is always up-to-date and trustworthy.
Bloomfire Demo - Measure Engagement and Progress
Use built-in analytics to see what content is getting the most engagement, who is viewing individual posts and series, what terms users are searching for, and more.
Bloomfire Demo - Capture and Share Knowledge in Slack
Cross-pollinate knowledge in Bloomfire and Slack so that information is always accessible. Search for Bloomfire knowledge while using Slack or publish knowledge shared in Slack to your Bloomfire community.
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Buyer's Guide to Knowledge Management Software
Interactive Demo
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Bloomfire Reviews (512)

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Reviews

Bloomfire Reviews (512)

View 2 Video Reviews
4.6
512 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Bloomfire for its user-friendly interface and powerful search capabilities, which make it easy to find and share information quickly. The platform's AI features enhance knowledge management, allowing teams to access relevant content efficiently. However, some users note that the search function can occasionally be inconsistent, impacting the overall experience.

Pros & Cons

Generated from real user reviews
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James G.
JG
Mid-Market (51-1000 emp.)
"Would be lost without Bloomfire"
What do you like best about Bloomfire?

Bloomfire allows you to search for information using key words making it a fast and effective tool for gaining the information you need quickly. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

Sometimes too many posts regarding a single subject which have not been removed or updated. Review collected by and hosted on G2.com.

NG
Financial Advisor
Mid-Market (51-1000 emp.)
"Bloomfire is essential to the growth of our business!"
What do you like best about Bloomfire?

Bloomfire has been instrumental to our collaboration and development as a new growth company. I love how you can search through transcripts to find exactly what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

There is not much to dislike about Bloomfire. Maybe to improve the usability and user experience, make collections of videos/folders visually distinguishable from individual videos. Sometimes it is hard to find a playlist when I am trying to quickly scroll through a list of videos/ playlists. Review collected by and hosted on G2.com.

VG
Medical Scientist of Medical Information Dept
Mid-Market (51-1000 emp.)
"Time saving tool for answering questions and learning"
What do you like best about Bloomfire?

Our science team can answer a question on Bloomfire and when another person has the same or similar question they can look it up on Bloomfire and either find the answer they are looking for or add to the previous question and continue the conversation. It saves time every day for those that would answer the question as well as those that need the answer. They can find the answer immediately and look at similar questions for alternatives and additional options. I do not get bothered by different Sales Reps asking the same questions 3 times a day or week. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

We have many questions that are similar that are asked again and again. Instead of adding to a previous post, they ask a new question because they were either busy and didn't see the previous question or because there were already so many similar questions they just decided to ask their own. The longer our company uses Bloomfire the more bogged down it becomes with outdated information and it is so time-consuming to eliminate outdated answers or update them all. Then the Sales REps have trouble finding the answer because each one they open is giving a link to a previous full answer, but they may have to open 3 or 4 posts to finally get to the answer. Review collected by and hosted on G2.com.

Vishal H.
VH
Solution Architect
Small-Business (50 or fewer emp.)
"A User's Review of the Knowledge Sharing Platform"
What do you like best about Bloomfire?

Intuitvie user interface, was easy to store product information and training materials etc. group creation and sharing options, allowed for seamless knowledge sharing and collaboration across the organization Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

More control over customization and branding may be required. A more detailed analytics report may be required. Better integration with other products PMS and email will be advantageous Review collected by and hosted on G2.com.

MS
Analyst
Mid-Market (51-1000 emp.)
"Excellent resource for phone support"
What do you like best about Bloomfire?

I love how quick and easy it is to set up searchable resources for employees to find information quickly. No more searching for that document you saw 6 months ago - with Bloomfire's great search tool, you can find that document in seconds. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I wish I could flag a document to be edited and have it sent to a single person. Currently, the platform sends a flagged contribution to all admins and moderators. Review collected by and hosted on G2.com.

Jessika M.
JM
Recruiting Manager for the Mid Atlantic Region
Enterprise (> 1000 emp.)
"I love the easy access"
What do you like best about Bloomfire?

I like that my employer can add documents and I do not have to search for them they are all in 1 place. I like that I am not being asked to remove documents or free up space in order to locate important files. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I wish the search would expand through various categories. When you go into Bloomfire, you are given the option to search by title or by category but when you search by category it doesn't not search other documents. It is a little of a pina because you could potentially miss out on your doc because it is located elsewhere. I think this is more user error than anything because we put things in different locations instead of having 1 standard file. Review collected by and hosted on G2.com.

Response from David Flach of Bloomfire

Hi Jessika, I'm so happy to hear that Bloomfire has allowed you to streamline document management and make everything available in one spot.

Thank you for taking the time leave us a review!

Verified User in Business Supplies and Equipment
UB
Small-Business (50 or fewer emp.)
"I would recommend, makes my day easier"
What do you like best about Bloomfire?

I have been working with Bloomfire for 6 month now. I like that I am able to find most of the manuals for the units therefor making it easier for me to ID parts. It is easy to navigate! Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

Sometimes it's takes a bit to log in. But once im in it works well. Review collected by and hosted on G2.com.

Anant D.
AD
Billing Specialist
Real Estate
Enterprise (> 1000 emp.)
"very easy to use"
What do you like best about Bloomfire?

Prior to Bloomfire, we were storing documents in three or four different places. as a sales prospective all information is one place and very easy to use Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

nothing to dislike , it is very easy to use Review collected by and hosted on G2.com.

JR
Emergency backorder Team
Enterprise (> 1000 emp.)
"Knowledge Bank"
What do you like best about Bloomfire?

It is an easy to use forum to post questions and past resolutions to many different issues. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

The fact that punctuation will mess with the search results. IE: Searching by part# 101432 will not find a question posted if the sentence ended with "101432?" Review collected by and hosted on G2.com.

MD
Structural Engineering Co-Op
Mid-Market (51-1000 emp.)
"Effortless Browsing with a Fast and Effective Search Engine"
What do you like best about Bloomfire?

I enjoy the ability to search our company documents globally across the site. It is also nice to be able to follow specific categories so I can keep up with notifications on the things that interest me, and don't have to hear about the happenings in other departments. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I dislike the difficulty of adding a category to your followed list. Having to edit your profile and type in the exact name of the category to find it is annoying, and it is even harder to find an article if it is not properly tagged with a useful category. There is a lot of potential in "following" and "liking" items, but this functionality needs improvement. Review collected by and hosted on G2.com.

Questions about Bloomfire? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Pruthvi Raj K.
PK
Pruthvi Raj Krishnam
Last activity almost 6 years ago

Can we use Bloomfire as a trial ve

GU
Guest User

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

15%

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Bloomfire Features
Single Sign-On (SSO)
Bookmarking
History
Tags
Commenting System
Notifications
Templates
In-Content Feedback
Versioning and Version History
Page Analytics
Permissions
Knowledge Sharing
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Bloomfire