--- title: Bloomerang CRM Reviews meta_title: 'Bloomerang CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 905 reviews by the users' company size, role or industry to find out how Bloomerang CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 905 scale: '5' date_modified: '2026-07-14' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Bloomerang CRM Reviews **Vendor:** Bloomerang Giving Platform **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 905 ## About Bloomerang CRM Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. ## Bloomerang CRM Pros & Cons **What users like:** - Users find Bloomerang to be **incredibly easy to use** , enhancing their experience with robust, user-friendly features. (28 reviews) - Users value the **report generation capabilities** of Bloomerang, enabling them to easily access and customize essential data. (14 reviews) - Users value the **robust reporting features** in Bloomerang, enabling easy access to accurate and customizable data. (14 reviews) - Users love the **intuitive interface** of Bloomerang CRM, making navigation and reporting seamless and enjoyable. (13 reviews) - Users praise Bloomerang's **incredible customer support** , noting responsiveness and helpfulness in addressing queries and issues. (12 reviews) - Users value the **centralized donor information** management of Bloomerang CRM, enhancing relationship building and reporting efficiency. (11 reviews) - Learning Ease (10 reviews) - Navigation Ease (8 reviews) - Staff Helpfulness (8 reviews) - Users love the **user-friendly interface** and excellent customer support, making Bloomerang CRM easy to use and implement. (7 reviews) **What users dislike:** - Users find the **email functionality lacking** , seeking more customization options and robust features compared to competitors. (7 reviews) - Users find **limited customization** in Bloomerang CRM, especially regarding email templates and feature flexibility. (7 reviews) - Users express frustration over **limited features** in Bloomerang CRM, hindering customization and integration capabilities. (7 reviews) - Users are disappointed with the **limited email capabilities** of Bloomerang, wishing for more robust features. (6 reviews) - Users find the **steep learning curve** of Bloomerang CRM challenging, especially with infrequent usage and limited training support. (5 reviews) - Users express frustration over **limited access** to donor management features, needing additional systems to track engagement effectively. (4 reviews) - Users find the **email designer and volunteer platform limited** , longing for more advanced features and better data analytics. (4 reviews) - Not Intuitive (4 reviews) - Users report **poor customer support** leading to frustration with pricing issues and integration challenges impacting their experience. (4 reviews) - Difficult Learning (3 reviews) ## Bloomerang CRM Reviews ### 1. Bloomerang: The early days **Rating:** 1.5/5.0 stars **Reviewed by:** Selbe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Bloomerang CRM?** Super easy-to-use interface. Reports are configurable to get the details you need. The dashboard is a fabulous all-in-one view of where you are from a Fundraising perspective. I love being able to see a complete view of a donor to prepare before meetings, and the ability to see it on a mobile device is even better. We are still new, 9 months in, so we have a long way to go to get full usage out of the tool. First-level support is gracious and quick to respond. They are helpful for all the things they can handle themselves. **What do you dislike about Bloomerang CRM?** We have had a number of issues with our integrations with Quickbooks and synching. Most of the time, my issues have to be escalated to a 2nd tier of support and that is when it can get pretty difficult. They are backed up most of the time and it can take a long time for them to provide a response and/or resolution. The Quickbooks integration is clunky and although we are still working through a number of issues, I'm unsure if it is actually a timesaver or not. It took me 9 months to get the integration setup because I was waiting on their integration team just to find out that I didn't need to and could move forward without them. I requested a discount or credit because I had to manually enter in both systems for those 9 months we were waiting and the answer I got was No. I'm disappointed in their support, services, and integration teams. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps us to have a holistic view into a donor from beginning to end and into the future. This is extremely helpful from a donor management and fundraising perspective. **Official Response from Sara Salako:** > We appreciate you taking the time to leave a review, Selbe! We are always seeking ways to make fundraising easier for our users by continuing to improve our software and integrations. We welcome your feedback if you have any additional thoughts on the QuickBooks integration. ### 2. Bloomerang has been a great choice for us! **Rating:** 4.0/5.0 stars **Reviewed by:** Grady V. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Bloomerang CRM?** Steps management capability, re: donors and cultivation of new donors **What do you dislike about Bloomerang CRM?** Nothing really. We just have to become more proficient in utilizing Bloomerang and more effective in building our needed reports. **What problems is Bloomerang CRM solving and how is that benefiting you?** Effective donor relationship building, including steps management **Official Response from Sara Salako:** > Thank you for leaving a review, Grady! We're so glad you're part of the Bloomerang community. Happy fundraising! ### 3. Bloomerang meets our needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is intuitive and therefore easy to use. Their customer service is spot on. As a small nonprofit, Bloomerang meets all of our needs - - CRM, fundraising, communications and more. **What do you dislike about Bloomerang CRM?** There is nothing that doesn't meet our needs. **What problems is Bloomerang CRM solving and how is that benefiting you?** As one person shop, I can perform every function needed in Bloomerang to effectively run our nonprofit. **Official Response from Sara Salako:** > Thank you for sharing your experience, Carrie! We're thrilled to hear that Bloomerang is helping your nonprofit run effectively. Happy fundraising! ### 4. User friendly database especially for non-profit companies! **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya K. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Bloomerang CRM?** Bloomerang takes the guess work out of constiuent file keeping! Having all constiuents in one database takes the guess work out of file retention! **What do you dislike about Bloomerang CRM?** Bloomerang gives the opportunties to format specific letters for each campaign. The formatting platform is not always easy to use at times. Especially when trying to add-in graphics. **What problems is Bloomerang CRM solving and how is that benefiting you?** File retention for constiuents and their donations to our non-profit. **Official Response from Sara Salako:** > Thank you for sharing your thoughts, Tonya! We're thrilled Bloomerang has helped your organization keep donor data in one place. Happy fundraising! ### 5. The whole enchilada! **Rating:** 4.0/5.0 stars **Reviewed by:** Mia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Bloomerang CRM?** So many great options, we are really enjoying it so far! **What do you dislike about Bloomerang CRM?** somewhat spendy though in the long run, we believe it will be worth it **What problems is Bloomerang CRM solving and how is that benefiting you?** data base management is much easier! **Official Response from Sara Salako:** > Thank you for leaving a review, Mia! We're thrilled you're part of the Bloomerang community. Happy fundraising! ### 6. Best CRM for growing midsize nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Chad B. | Chief Trainer & Coach / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about Bloomerang CRM?** The ease of use for both the end user (e.g. executive director looking up a donor's address) and technical staff (e.g. running reports, entering donations, creating a query). **What do you dislike about Bloomerang CRM?** I'm struggling to come up with anything. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows nonprofit organizations to move from tracking transactions (donations) to tracking relationships (donors). **Official Response from Sara Salako:** > Thank you for sharing your thoughts, Chad! We're so glad to partner with you in creating a world inspired by giving. ### 7. Bloomerang is an ideal platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Lynne W. | Principal and Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is an ideal platform for nonprofits looking to have an all in one solution focused on an amazing donor experience. **What do you dislike about Bloomerang CRM?** Not everyone has implemented it yet! Everyone should think about donors the way they do. **What problems is Bloomerang CRM solving and how is that benefiting you?** The problem of donor retention and organization, communication paths and donor experiences. **Official Response from Sara Salako:** > Thank you for leaving a review, Lynne! We're thrilled you're part of the Bloomerang community and are grateful for the positive impact you're making on your community. ### 8. Great Experience with Bloomerang for our nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Bloomerang CRM?** Customer service is quick to respond to issues. Lots of helpful articles and video tutorials that are useful when questions arise. Good tools to help create and send emails and to create letters. In my experience, it's a great tool for small to mid-sized nonprofits **What do you dislike about Bloomerang CRM?** I wish there was a function that would allow us to use Bloomerang to send text messages. **What problems is Bloomerang CRM solving and how is that benefiting you?** Communicating with donors and keeping track of those communications. **Official Response from Sara Salako:** > Thank you for leaving a review! We are thrilled to hear that our customer support team has been helpful in getting you the information you need to work in the database. We do have a text-to-donate feature as part of our Online Fundraising Tools feature. If you'd like to learn more, we're available to chat at success@bloomerang.com. Thanks for being part of the Bloomerang community! ### 9. Very pleased **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Bloomerang CRM?** Great customer service; platform is user friendly and always improving. **What do you dislike about Bloomerang CRM?** Sometimes wish we could alter appearance of donation page but that's strictly coming from a designer view. The page works excellent - no complaints in its success. **What problems is Bloomerang CRM solving and how is that benefiting you?** Allows us to keep everything better organized and integrate with other platforms such as Quickbooms. **Official Response from Sara Salako:** > Thank you for sharing your thoughts with us! Thank you for helping create a world inspired by giving. ### 10. Bloomerang is Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Brad S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Bloomerang CRM?** They are always thinking of new features and implementing new ideas! **What do you dislike about Bloomerang CRM?** Columns in reports. Not user friendly and can be confusing at times. **What problems is Bloomerang CRM solving and how is that benefiting you?** Automation. Ease of reports. Helping us raise more money and know our donors better. **Official Response from Sara Salako:** > Brad, thank you for leaving a review! Thank you for your feedback on report columns; if you'd like to share more on that, we welcome your feedback at features@bloomerang.com. We're thrilled you're part of the Bloomerang community! ### 11. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Bloomerang CRM?** Whenever I have a question, I have several options to seek answers: 1. Chat; 2. Call;, 3. Email. I've always found the customer service to be excellent. **What do you dislike about Bloomerang CRM?** Probably cost. We are trying to grow our donor base so regularly add contacts with hopes of engaging them as donors. Each database record contributes to the price level for the product. **What problems is Bloomerang CRM solving and how is that benefiting you?** Ability to track donations and donors, send out emails to constituents to engage them in our work. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're happy to hear the platform has helped your organization engage with supporters. Happy fundraising! ### 12. We Love Using Bloomerang! **Rating:** 5.0/5.0 stars **Reviewed by:** Keith C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Bloomerang CRM?** We love Bloomerang because it's an all-in-one solution! It feels great to watch our donor base grow and to monitor giving trends. Bloomerang has amazing tools for tracking engagement and cultivating donor relationships. **What do you dislike about Bloomerang CRM?** We have had some trouble sending out tax receipts through Bloomerang. It took us multiple attempts to get the right tax receipt year(s) out to our donors. Also, I like being able to create email blasts directly in Bloomerang, but I wish there were a few more templates and customization options for the emails. **What problems is Bloomerang CRM solving and how is that benefiting you?** As they say, knowledge is power, and that is definitely true when it comes to donor engagement! Our team loves adding notes based on previous interactions, so we are never losing ground on what we've learned about our donors. **Official Response from Sara Salako:** > Thank you for taking the time to leave a reply, Keith! We're thrilled to hear you've been able to track donor engagement and relationships in the system! So sorry to hear there was some trouble with tax summaries and email templates - I'll be sure to pass that feedback on to our product team for a future possible update. Happy fundraising! ### 13. I really like Bloomerang and all of it's features. **Rating:** 4.5/5.0 stars **Reviewed by:** Adrienne C. | Prevention Outreach Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Bloomerang CRM?** Easy to view activity for a donor. My favorite thing is being able to split donations! A real time-saver. I think it is user-freindly as well, which makes it easier to train a new person. Their customer service is also responsive when I have an issue. **What do you dislike about Bloomerang CRM?** Email and letter editing features. I wish you could make a household WHILE adding a new record (see GreterGiving for how that's done). I also wish you would integrate with GreaterGiving! **What problems is Bloomerang CRM solving and how is that benefiting you?** I like having all the tools I need in one place. Data is easier to see and reports are helpful. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review, Adrienne! We are thrilled to hear that you've found the platform intuitive and that it has helped you streamline donation processes and thank-you emails. I'll be sure to pass your feedback along to the product team for a future possible update regarding the household feature when adding a new contact -- I can see how that would be helpful. Happy fundraising! ### 14. Good! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Bloomerang CRM?** Easy to use, user friendly. Maybe a little clunky. **What do you dislike about Bloomerang CRM?** Maybe a little clunky - not always easy to update or enter information. I'm on a pretty slow computer though. **What problems is Bloomerang CRM solving and how is that benefiting you?** Tracking donations and doing it smoothly. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're so glad you're part of the Bloomerang community. ### 15. Powerful tools + easy to use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Patty B. | Digital Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Bloomerang CRM?** I like that Bloomerang has a very short learning curve: you do not need to have a member of your staff dedicated to learning the platform, like you do with other CRMs like Salesforce. You can jump in and start using it proficiently within hours. The learning curve is very short and the experience is very user-friendly. **What do you dislike about Bloomerang CRM?** I wish Bloomerang had a better integration with Mailchimp. It's halfway there, offering a push style integration (meaning information is pushed from Bloomerang to Mailchimp), but it would be improved by a real time two-way sync between the two programs. **What problems is Bloomerang CRM solving and how is that benefiting you?** Many nonprofits are working with a small team that's strapped for time and resources - they don't have a database guru on staff, nor can they hire an outside consultant to manage their database needs. Bloomerang is so easy to use that neither of these things is needed. The best database for your organization isn't necessarily the most powerful one, it's the one that will actually be used. Because of Bloomerang's intuitive design and user-friendly features, it will be that database for the average nonprofit -- AND it will be powerful! It also recognizes that there are people on the nonprofit team who will never really take the time to log in to the database (looking at you, board members!) and has features built in to work around this -- like the ability to automatically send out reports over email, or to send task reminders over email. **Official Response from Kristen Hay:** > Hi Patty, Hi there! We understand your frustration with the previous limitations of our Mailchimp integration. We're excited to let you know about some significant enhancements we've rolled out to improve your experience. Our latest update introduces improved mapping, allowing for better bi-directional syncing between Bloomerang Groups and Mailchimp Tags, as well as Bloomerang Email Interests and Mailchimp Groups. We've also simplified the integration setup process and enhanced logging and error handling to resolve issues more efficiently. Best of all, you'll no longer have to manually track interactions, as email engagement data like opens and clicks will now automatically enrich the recipient profiles and timelines within Bloomerang. This means you can easily keep track of donor interactions and optimize your engagement strategies. We hope these updates will greatly enhance your fundraising efforts with Mailchimp. Thank you for your patience and for being a valued part of the Bloomerang community! ### 16. Alumni Affairs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Bloomerang CRM?** The platforms many capabilities and features to stay connected with our audience **What do you dislike about Bloomerang CRM?** I do not have any reservations or dislikes about the platform. **What problems is Bloomerang CRM solving and how is that benefiting you?** It maintaining records of our districts alumni department **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're so glad to hear the platform has helped you stay connected to your audience. Happy fundraising! ### 17. Very helpful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Bloomerang CRM?** Bloomerang offers countless helps, including video tutorials, numerous articles, chat, and a service help center that is very prompt in responding. **What do you dislike about Bloomerang CRM?** I have not had any issues using Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** Finding accounts to merge, auto correcting addresses, finding credit card payment failures. This is causing us to retain more donors and keep our nonprofit funding steady. **Official Response from Sara Salako:** > Thank you for taking the time to share your thoughts! We're thrilled to hear that using the database has helped your organization retain donors by tracking donor details more closely. Happy fundraising! ### 18. Superb value, ease of use, and tremendous data capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Bloomerang CRM?** Data querying capabilities and accounting integration **What do you dislike about Bloomerang CRM?** Non, love the software for the price we paid! **What problems is Bloomerang CRM solving and how is that benefiting you?** We've been able to finally move away from manually maintained spreadsheets into an integrated and intuitive database! **Official Response from Sara Salako:** > Thank you for leaving us a review! We're so glad to hear Bloomerang has helped automate some processes for your organization and keep your data in one place. Happy fundraising! ### 19. Good CRM for Non profits **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando O. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Bloomerang CRM?** It is a nice CRM platform and the support team is very responsive. We just got it but it works really good. **What do you dislike about Bloomerang CRM?** Nothing at the moment. Works flawlessly. **What problems is Bloomerang CRM solving and how is that benefiting you?** Organization and donor management. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review, Fernando! We're thrilled you're part of the Bloomerang community. Happy fundraising! - Sara at Bloomerang ### 20. A platform that almost does everything **Rating:** 5.0/5.0 stars **Reviewed by:** Marshe S. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is a great donor system. It allows you to track various categories of donors and track their engagement. You are able to follow up with lapsed donors and also see who may have donated before. Additionally, that website has a very user friendly interface and has great training video on their Bloomerand Academy **What do you dislike about Bloomerang CRM?** I wish Bloomerang allowed tracking of recent transactions/interactions. Sometimes I want to go back and review the last thing I worked on or confirm that an item was completed. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is solving donor tracking. It tracks every aspect of the donor relationship and provides all the tools to stay connected to donors. It reports are easy to create and letter templates are even easier. **Official Response from Sara Salako:** > Thank you for leaving us a review! We are grateful to serve thriving nonprofits like yours every day. Happy fundraising! ### 21. Look no further - Bloomerang is THE top choice for donor management **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey S. | Marketing & Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is very user-friendly. It was easy to learn the system quickly. The userface is also visually appealing. It makes entering and retrieving donor information painless. I like how you can view a donor and at a glance, see their giving history. Bloomerang's support system is second to none. I have needed assistance with creating reports and other various features and each time I chatted with someone from support, they were always helpful and seemed to genuinely be concerned with my questions. **What do you dislike about Bloomerang CRM?** I see no areas of improvement for this software! **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps keep all of our donor information and donations in one easy-to-access place, eliminating the need for endless Excel spreadsheets that could be accidentally lost or mishandled by staff. **Official Response from Sara Salako:** > Audrey, Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience in the database and in interactions with our support team. We're so glad you're part of the Bloomerang community! ### 22. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Bloomerang CRM?** The ease of use and straightforward nature of the app make me love it. The customer service is also on point a live person is available all day and they've never not been able to answer a question. **What do you dislike about Bloomerang CRM?** I wish there was a shortcut to go from section to section. When you go into a graph and then want to go back you have to re click every specific thing to get back to where you were. **What problems is Bloomerang CRM solving and how is that benefiting you?** We needed a place to store our donor data. Bloomerang has been great for that. We also use it to send out our monthly newsletters. **Official Response from Sara Salako:** > We appreciate you taking the time to leave a review! We are so glad to hear you've had a positive experience with our customer support team. Thank you for your feedback on shortcuts - I can definitely understand where you're coming from. I'll be sure to pass that along to our product team for a future possible update. Thank you for helping create a world inspired by giving! ### 23. Bloomerang is a fantastic and incredibly user friendly CRM. **Rating:** 5.0/5.0 stars **Reviewed by:** Lex S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Bloomerang CRM?** Being a small and fairly new nonprofit, Bloomerang fits our needs perfectly. It is easy to navigate and has all the functions that we need to keep a tidy and professional donor database. The software was recommended to me by a peer at another nonprofit organization and I would definitely recommend it to others. **What do you dislike about Bloomerang CRM?** I haven't come across anything yet that I dislike about Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** We use Bloomerang to keep track of donors. **Official Response from Sara Salako:** > We're so glad you're part of the Bloomerang community, Lex! Thank you for helping create a world inspired by giving. ### 24. Streamlining Donor Relationships: A Bloomerang Success Story **Rating:** 5.0/5.0 stars **Reviewed by:** George R. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Bloomerang CRM?** At our nonprofit dedicated to at-risk youth in Boston, Bloomerang has become an indispensable asset in our donor relationship management toolkit. The platform's comprehensive suite of tools, including email communications, personalized letters, detailed reports, and efficient phone call tracking, has revolutionized how we engage with our supporters. Bloomerang's proactive task suggestions for new donors have ensured that no opportunity goes unnoticed, while the intuitive report creation features allow us to segment our donor base with ease. The email building tool's capability to seamlessly integrate donor-specific information has resulted in more personalized and engaging communications, fostering deeper connections. The seamless integration with our donation collection platform, Givebutter, has streamlined our processes, ensuring a cohesive and efficient experience. Moreover, Bloomerang's exceptional customer support, marked by their responsiveness and dedication, has consistently exceeded our expectations. In summary, Bloomerang's features, integrations, and support have significantly contributed to our success in donor engagement, helping us drive our mission forward and make a positive impact on the lives of at-risk youth. **What do you dislike about Bloomerang CRM?** While Bloomerang excels in many aspects, we believe there is room for enhancement. Specifically, we would greatly benefit from an automated template for a new donor welcome series. Such a feature would further streamline our processes, ensuring that every new donor receives a warm and personalized welcome as they join our cause. In our experience, this addition would elevate our donor relationship management even further and provide a more automated and efficient approach to welcoming and engaging new supporters. **What problems is Bloomerang CRM solving and how is that benefiting you?** They provide me with the resources necessary to stay in touch with our donor base, inform them of upcoming events and thank them for their contributions. The reminder notification when someone has made a first time donation prompts a quick call in the effort to keep that donor engaged. ### 25. Exactly what we need. **Rating:** 5.0/5.0 stars **Reviewed by:** Macy B. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Bloomerang CRM?** I like that they have tiered pricing based on how big the organization is; that way, we get to choose based on need, not what others think we can do. It is exciting to go up in tiers and have our platform scalable to the growth we are experiencing. **What do you dislike about Bloomerang CRM?** Sometimes it is hard to pull specific reports if space or character is off. It is nice to have customizations available, but that also lends itself to mistakes over time and in transferring information between our systems. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang solves the problem of having a high-quality CRM without breaking the bank so we can focus on fundraising and not overhead costs. I never worry that we are spending too much money on a system, which I know is a fear of my other colleagues. **Official Response from Sara Salako:** > Macy, Thank you for taking some time to leave us a review! We are so glad to hear that you're satisfied with the tiered pricing based on scalability. We are grateful to serve nonprofits like yours every day. Happy fundraising! ### 26. User friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Bloomerang CRM?** The user friendly nature and the customer service, we're always able to access support fast. And we figure a lot out on our own thanks to how intuitive it is! **What do you dislike about Bloomerang CRM?** Nothing so far. We've really just started using things so lots to learn. But very happy with all of it. **What problems is Bloomerang CRM solving and how is that benefiting you?** Tracking donors the right way! Reporting was always an issue, now it's streamlined. Integration with other systems is easier. **Official Response from Sara Salako:** > We appreciate you leaving a review and sharing your experience! We're thrilled to hear that using Bloomerang has helped streamline reporting for your nonprofit and that working with our customer support team has been positive. Happy fundraising! ### 27. Okay nonprofit CRM **Rating:** 2.5/5.0 stars **Reviewed by:** Breann L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Bloomerang CRM?** It was the first CRM we tried for our nonprofit and I liked that it added some organization and made it easier to look at information and pull reports. **What do you dislike about Bloomerang CRM?** I didn't find it very user friendly or to have all of the features we were looking for in a nonprofit CRM. **What problems is Bloomerang CRM solving and how is that benefiting you?** Helped with organization and made it easier to store and analyze information for our organization. **Official Response from Sara Salako:** > Thank you for taking the time to leave us a review, Breann! We're glad to hear that the database was helpful in the organization and report-building aspects of your nonprofit. We're always looking for ways to make fundraising easier and improve the software for our users. We welcome your feedback if there were any specific features or pain points you experienced. ### 28. Bloomerang database donor tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry R. | CFO, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Bloomerang CRM?** Easy to use, simple functionality, all online and seamless, lots of connectivity to other applications **What do you dislike about Bloomerang CRM?** There is nothing I dislike about the software **What problems is Bloomerang CRM solving and how is that benefiting you?** Consolidated online capture of donor information and ability to draw reports and track prospects **Official Response from Sara Salako:** > Jerry, we're so glad to hear that the reporting and consolidation of donor information in your database has been helpful! Thank you for taking the time to leave a review - happy fundraising! ### 29. Love this CRM for our small NPO **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia R. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Bloomerang CRM?** The dashboard is so user-friendly and provides helpful insights immediately upon login. The reporting tools are my favorite, after using many other CRM's for different business types I believe the Bloomerang reports are the most intuitive I've seen. It's quick and simple and so incredibly customizable. **What do you dislike about Bloomerang CRM?** I don't really have any complaints with Bloomerang. When I have an issue their customer support team is extremely quick to respond and almost always has an answer to my questions. The occasional time when I'm looking for functionality that doesn't yet exist I submit requests to the features portal and can watch as the team looks into the request and moves it into the planning, creation, and roll out phases. **What problems is Bloomerang CRM solving and how is that benefiting you?** The way Bloomerang manages constituent data is wonderful. There are so many fields to populate to make your data better, and the integration with TrueGiver is super insightful. Better constituent data means better targeted asks. ### 30. User Friendly, Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sue G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is so easy to use. Everything is neatly organized and mostly customizable. If you have a problem or question they respond quickly. Great CRM. **What do you dislike about Bloomerang CRM?** Sometimes writing reports can be difficult with the different filters but their customer service people are always responsive. **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeping constituent information in one place and up to date so all users have the best information for their needs. **Official Response from Sara Salako:** > Thank you for leaving a review, Sue! We are so glad you're part of the Bloomerang community and have had a positive experience with our customer support team! ### 31. Bloomerang is a solid choice for medium sized nonprofits, but continued growth will make it stronger **Rating:** 4.0/5.0 stars **Reviewed by:** Kate H. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is a clean and easy-to-use interface, which has only gotten better with each update. It takes a lot of the bulk of other databases and makes it much easier to navigate, allowing users to find just what they need. Little training is required to make Bloomerang usable for everyone. Reporting and more advanced tools are also very accessible and usable for those who need it. While I would like more options for the Profile and Timeline, the layout of these is very clear. **What do you dislike about Bloomerang CRM?** Bloomerang has a few minor issues that could be easy to fix; namely, how exporting emails and phone numbers are handled, and the amount of customization allowed on elements of transactions, the profile, and other built-in elements. My organization elected not to use households when we switched from eTapestry, which meant that couples share an individual record. A flaw of the Bloomerang system is that when you export an account's emails or phone numbers, you can only retrieve two emails; a home and a work. As such, if we have two "home" emails for a couple, only one will appear in a report. As a result, my organization has to do a full database export whenever we want a full email list, and use a separate program to match up formal names with those addresses. It seems like a simple fix to have reports pull ALL emails or phone numbers from a record to alleviate this stress. Even if we were using households the way they were intended, this issue would still stand for people who use multiple email addresses or phone numbers. This issue is pretty detrimental to my organization in particular. I would love for some elements of Bloomerang to be customizable more thoroughly. In particular, being able to customize the Method on a transaction, or the names/types of Communication Restrictions would be incredibly helpful. My organization has been trying to use the QBO integration, for example, but in order to map to the Account in QuickBooks, we need to know whether a gift came from PayPal, our website, or other online payment systems that we use. Being able to customize the Method would be ideal for this. Having more customization for Communication Restrictions would allow us to remove non-usable fields (Like Do Not Call, for us) and replace them with more specific restrictions unique to us. This is also relevant for the Purpose fields on Interactions. Being able to customize how Funds, Campaigns, and Appeals relate to each other could allow for cleaner data entry as well; for example, when a certain Fund is selected, only a certain selection of Campaigns are available, or even being able to require the Campaign and Appeal. Being able to customize the Summary page or Dashboard to highlight charts and graphs useful to our org as opposed to the baked-in versions Bloomerang gives us. This level of customization would take my organization to the next level with our use of Bloomerang! **Recommendations to others considering Bloomerang CRM:** Be prepared to set up lots of custom fields to make sure that Bloomerang works for you. Clean up the data before moving it to the new database, as it may not be as simple to edit once it is transferred over. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has slowly been addressing issues; search functionality, for example, was just fixed up along with some interface issues. Mass Updating has been added, which was critical for my organization (though it could still be expanded on!). It's nice to feel heard and like Bloomerang is headed in a positive direction. I would love to see these features continue to change and grow, particularly the Mass Updating so we can include updates based around Custom Fields. ### 32. Easy, Intuitive, Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn Z. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is easy, intuitive, and flexible. It is so flexible that we also use it as a general database for the organization to track volunteers and clients, as well as donors! Although I've not had time to take advantage of many classes, they offer them in every aspect of the program and those I've attended were very helpful. **What do you dislike about Bloomerang CRM?** I find very few flaws in Bloomerang. If I could choose one thing it would be the "household" linking. I would prefer you could make a household perform more like one constituent. I had a situation where the wife had done the donating on behalf of the couple, and when she passed away it would have been handy to have been able to keep all of those details with the husband. **Recommendations to others considering Bloomerang CRM:** Give it a try, they make it very easy! **What problems is Bloomerang CRM solving and how is that benefiting you?** It solves both our donor and general database needs. We cover a lot of areas with only two people so I wear many hats. Bloomerang has helped me to handle the individual fundraising, grant, volunteer, and education/client management portions of my job much more simply. ### 33. User Friendly and Makes Your Life Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah R. | Database Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Bloomerang CRM?** Bloomerang makes tracking donor and donation information so easy. It's user friendly and even the less tech-savy people on your team will be able to learn the ropes fairly quickly. Good data is essential for good fundraising. If you want to set yourself a part in the nonprofit industry it's an absolute must. Bloomerang is a great resource to accomplish your goals. **What do you dislike about Bloomerang CRM?** There are limitations in dashboard views and reporting. The reporting function is good and it seeks to simplify a potentially complicated tool but by doing so it limits how detailed you can get in your reporting. The dashboard cannot be customized per user, which I find very unfortunate. Their integrations with other platforms are iffy. I've used several and have continued issues with them. **Recommendations to others considering Bloomerang CRM:** Go slow & do it right the first time. Don't willy-nilly add custom fields. Talk to someone who understands data. Undoing this type of carelessness is time-consuming & expensive. **What problems is Bloomerang CRM solving and how is that benefiting you?** We are actively working on donor retention and Bloomerang provides so many resources on this topic. We are also working on better communication targets for our constituents. Again, Bloomerang makes this easy by being able to add custom fields. ### 34. Excellent resource for a charter school with no development staff **Rating:** 5.0/5.0 stars **Reviewed by:** Meghann A. | Grants Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Bloomerang CRM?** I love how intuitive the system is for users. Everything can be modified to work for the school/organization's needs and sending out acknowledgment letters via email to our donors and having their record automatically updated has made the process so much easier because the school does not have any development staff. I am a volunteer board member who chairs the Development Committee, and Bloomerang has really taken the school's fundraising efforts and donor stewardship efforts to the next level. **What do you dislike about Bloomerang CRM?** I wish there was a key of all the different search filters that I could look at while trying to create a report because it can get kind of confusing when I am trying to put in specific filters. I also wish that Bloomerang integrates with more special event software so we did not have to do a mass upload after our major fundraising events. **What problems is Bloomerang CRM solving and how is that benefiting you?** We needed a quick and efficient way to send out acknowledgments for donor stewardship and the email function provides that for us. The reports also help us easily pull data that was taking us weeks to pull together in the past for donor recognition and finance reconciliation. The system is so easy to use and saves the Development Committee volunteers a lot of valuable time. ### 35. Bloomerang Makes Me Happy **Rating:** 5.0/5.0 stars **Reviewed by:** Laura T. | Development Director **Reviewed Date:** December 09, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is the most straightforward donor database I have ever used in my 17 years of development. Customer service is outstanding and supportive. **What do you dislike about Bloomerang CRM?** Least helpful is not having a clear way on the donation site to designate honorariums or memorials. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is my development assistant. Many things are automated (emails). Accessing reports and writing letters is super easy. Bloomerang keeps me focused by prompting me when I have a new donor and the following steps to welcome the donor into our community. **Official Response from Sara Salako:** > Laura, We appreciate you leaving a review! We're so glad to hear that using the database has been straightforward and helped streamline some of your emails! We're thrilled you're part of the Bloomerang community! ### 36. We love Bloomerang **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal A. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Bloomerang CRM?** I really love the reporting feature and how it integrates with the email feature. It allows us to segment our communications to really connect with people. I also love the mobile app. **What do you dislike about Bloomerang CRM?** I wish there was a way for donors to update their own records/credit card info for monthly gifts when their cards expire. **What problems is Bloomerang CRM solving and how is that benefiting you?** We are a small organization looking to scale up. Bloomerang is giving us the ability to harness our data in the most effective way possible. **Official Response from Sara Salako:** > Crystal, Thank you for leaving a review! We are thrilled to hear that the database has helped harness your data in a positive way, through the reporting and email features specifically. We're glad you're part of the Bloomerang community! ### 37. VERY SATISFIED CUSTOMER **Rating:** 5.0/5.0 stars **Reviewed by:** Beth A. | Executive Director, Civic & Social Organization, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2016 **What do you like best about Bloomerang CRM?** Bloomerang is our first entree into the data base management systems (outside of the MS Access/Excel spreadsheet approach). We researched a long time before making our decision. Now many years later, We are STILL very happy with our decision. The data conversion was seamless, the system is incredibly "user friendly", the service provided by staff is very responsive and attentive, the tutorials provide easy to understand information, the ongoing opportunities to access fund/resource development education is valuable, to name a few of the reasons we are so pleased. The team is continuing to update and provide additional tools to aid in information gathering. Frankly, we do not utilize the full capacity of the system. **What do you dislike about Bloomerang CRM?** Honestly... we don't have a 'dislike'... any weakness is more on our end in learning and using the system more efficiently. The capacity is there. **What problems is Bloomerang CRM solving and how is that benefiting you?** We have increased efficiency with donor recognition, with donor renewals, and with better understanding of who is donating when and for what purpose so that we can better tailor our 'ask'. **Official Response from Natalie Clifford:** > Hi Beth! We really appreciate you taking the time to provide this feedback. Hopefully you've already connected with our Support Team, but if you haven't, they'd be happy to help you work on those customization opportunities! 11/12/19 UPDATE Great news! Bloomerang did a HUGE overhaul to our email tool. The update includes a library of mobile responsive email templates, drag-and-drop functionality, videos, social media badges and customizable buttons. Thanks so much for your feedback, it’s how we grow! https://www.youtube.com/watch?v=GcVNFhaBRZk&feature=youtu.be ### 38. We Love Bloomerang **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Bloomerang CRM?** Bloomerang is incredibly user friendly. I love the reporting functionality and training other users is very easy. **What do you dislike about Bloomerang CRM?** I wish there were less clicks to see gift details. **Recommendations to others considering Bloomerang CRM:** Working the Boomerang is very easy. Participate in a demo and ask a million questions. You'll be surprised how good they are. **What problems is Bloomerang CRM solving and how is that benefiting you?** We could never figure out how to run reports is our old database. Anyone can run reports in Bloomerag and their on-line help is amazing. **Official Response from Natalie Clifford:** > We're happy you're happy! Thank you for the kind words, I will be sure pass along your less click request to our product team. Thank you! ### 39. Bloomerang, how do I love thee.... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Bloomerang CRM?** Bloomerang feels intuitive and easy to use. I like the reporting. If I can't figure something out for myself, the help forum and the videos are great. If I STILL can't figure something out, they are fast to answer emails, and the answers are consistently helpful. **What do you dislike about Bloomerang CRM?** I would like a feature that would allow me to duplicate a previous donation. For instance, we have donors who send in a check monthly. I'd like to be able to duplicate last month's entry and just change the date. **What problems is Bloomerang CRM solving and how is that benefiting you?** We used to keep all of our donors in QuickBooks, but it's so much easier to create the donor letters in Bloomerang. I love syncing Bloomerang to QuickBooks so we don't have to enter the data twice. As my ability to write reports has improved, I can help our Director of Development hone in on different kinds of donors, allowing her to tailor fundraising requests. ### 40. Very Robust CRM for Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** angelique b. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Bloomerang CRM?** Ease of running reports and keeping track of donations/donor engagement. **What do you dislike about Bloomerang CRM?** I believe this is more user familiarity than Bloomerang, but I'd like to be able to copy an email already sent without attaching the previous email's stats. **What problems is Bloomerang CRM solving and how is that benefiting you?** Finding patterns in donor engagement and tracking how amounts changed over and since pandemic. **Official Response from Sara Salako:** > Angelique, We appreciate you taking the time to leave a review! We're glad you've found the reporting and engagement features in the database beneficial for your nonprofit's goals. Happy fundraising! ### 41. Bloomerang has exceeded expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Paul A. | Marketing & Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Bloomerang CRM?** We like how easy Bloomerang is to use. The interface is super slick and easy to understand. The reporting tool does what is should and is easy to use a variety of different ways. The ability to have Bloomerang in your pocket via the mobile app is great when we are networking in the community or conducting events. More than that, however, we like how we can send data from other systems to Bloomerang via Zapier. We can see the full picture by sending HubSpot and registration information to Bloomerang which helps for prospecting and ongoing engagement. **What do you dislike about Bloomerang CRM?** Honestly, there are not many downsides to Bloomerang. Some of the Zapier integrations could be a little cleaner to set up but that is not a Bloomerang challenge. That is more dictated by all the various systems that need to send data to Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** With Bloomerang we have one master database to reference for information pertaining to our constituents. We no longer need to access information in HubSpot for marketing, in WebConnex or EventBrite for registration information and in Sales Force. All the relevant information we need to associate with a donor record is pulled into Bloomerang. ### 42. Intuitive-ish **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Bloomerang CRM?** The platform is easy to navigate, the fonts, colors are well-suited and its user experience is not overwhelming. **What do you dislike about Bloomerang CRM?** The need to contact Support quite often because some things need to be uploaded to be added, also there is no particular understanding the platform has when it comes to recording events and people who participate in those events, especially if the people are not related to each other. This platform works best when it comes to managing donors as family networks, in my experience. The upside is that there is always lots to learn - and Bloomerang support is VERY responsive and produces clear training videos. I just wish some actions were easier and there were more tools, so certain processed don't take as much time manually. **Recommendations to others considering Bloomerang CRM:** Really take the time to learn about the platform and about those on your team who will use it. It has to be a mutual fit. Also be preparaed to learn a lot and do things differently from how you're used to on other CRMs/DRMs. **What problems is Bloomerang CRM solving and how is that benefiting you?** Seeing numbers and to-do lists highlihted right away as a fundraiser logs in is very helpful with staying on top of tasks. ### 43. Quality CRM: Easy, Affordable and Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Macy B. | Team Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Bloomerang CRM?** I love the timeline on each constituent's profile. It is very easy to see all of the interactions and activities that they are involved in as well as their gift history. **What do you dislike about Bloomerang CRM?** It is sometimes difficult to pull accurate reports for the things that I need to review. This may be a user error, but I wish some of the features such as interactions and mailings were easier to pull a report on. Unfortunately if one space or period is off, it may miss some constituents. It's almost too customizable. **Recommendations to others considering Bloomerang CRM:** Unless you pay an extra fee to import past data, expect the import process to be a bit strenuous depending on which platform you are switching from. The data mapping is great, just took me a bit longer than expected to get everything set up. **What problems is Bloomerang CRM solving and how is that benefiting you?** The benefits are having emails within the system itself and tracking website visits. It is fairly easy to see how connected our constituents are and who we need to reach out to to get them more involved. ### 44. Best nonprofit CRM software available **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah L. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is so easy to use. It's intuitive, it is robust in reporting, it makes it much easier to care for donors and other stakeholders. The customer service is great! **What do you dislike about Bloomerang CRM?** Some of the reporting is difficult to navigate. It's much easier than products like salesforce, but there is a learning curve. **Recommendations to others considering Bloomerang CRM:** Use the training they offer at the beginning. They will walk you through it one on one. Also, I recommend integrating with a stripe as your payment processor (until they have ACH) and Fundraise Up for campaigns. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps nonprofits track conversations with their constituents. This allows for long term relationships that aren't dependent on a person. Especially as turnover in development positions is so high, the more that can be documented and tracked, the more efficient and personal you can be. Plus- it's much less expensive than many other CRM systems ### 45. LOVE Bloomerang! **Rating:** 5.0/5.0 stars **Reviewed by:** Jan K. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Bloomerang CRM?** For a non-tech person, it's so easy to use. Easy to learn. Phenomenal support. Questions are answered. And great fundraising training. What's NOT to like? Bloomerang has it all! **What do you dislike about Bloomerang CRM?** I record manually checks received into the system. And while I know there have been umpteen trainings on this, I've not yet learned how to send emails from the system. So much to learn, so little time. But it's been an amazing time-saver! **Recommendations to others considering Bloomerang CRM:** The classes are terrific! Great for those needing prof dev points for CFRE re-certification. **What problems is Bloomerang CRM solving and how is that benefiting you?** You won't believe that for my pro-bono volunteer work as a fundraiser for a political party, I was working off excel sheets. I feel like I went from the 1980's to 2020's in a single bound! ### 46. User Friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa W. | Administrative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Bloomerang CRM?** We have tried several databases to track donor information and Bloomerang is by far the best and most user-friendly. We love that we can send emails and create reports all from within the system! **What do you dislike about Bloomerang CRM?** Some of the reports take a little trial and error to make sure the settings are correct, but it doesn't take long to figure it out and once you have that report saved we use it over and over with just a few tweaks. **Recommendations to others considering Bloomerang CRM:** We have been using Bloomerang for many years and have never had any issues with our service or use of the program. It is definitely worth the investment for any business needing to track information. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has allowed us to condense the number of programs we use. We no longer need a separate system to send email blasts to do donors, volunteers or individuals, we can easily create them all in one place! ### 47. Bloomerang has a great support team! And it's User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly S. | Dance Instructor/Choreographer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Bloomerang CRM?** It is a fairly basic platform to use, they offer plenty of educational offerings, and their technical support team is always very helpful. **What do you dislike about Bloomerang CRM?** Some of the methods for creating reports seem confusing or the filters are not as easy to find as you might think so that can be frustrating. **Recommendations to others considering Bloomerang CRM:** The only thing that would make Bloomerang even better from our perspective would be the ability to run our events through the CRM providing virtual platforms. **What problems is Bloomerang CRM solving and how is that benefiting you?** I have no problems and the benefits we have realized are that we have a much better handle on who are donors are and how involved they are within our organization. Plus we can contact them directly through the Bloomerang platform. ### 48. The best I've found **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela B. | marketing communications/development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Bloomerang CRM?** Bloomerang is not only an improvement from the other donor database I inherited, it has lots of hidden gems that after 2 years I am discovering. It is relatively easy to learn with tons of videos, tips and instant online help when needed. I can send emails fairly easily to my entire database or be selective. It interfaces with MailChimp and Stripe. Yup - definitely a good fit for our non-profit! **What do you dislike about Bloomerang CRM?** can't think of anything right now - guess you caught me on a good day ;-) **Recommendations to others considering Bloomerang CRM:** Research all the various applications and try their demos, speak to their staff so you understand all of their capabilities and if they match your needs and wants. The top picks will float to the top and make it easier to choose. **What problems is Bloomerang CRM solving and how is that benefiting you?** Interfaces and improvements - in other words, they are not stagnant like some companies can be. ### 49. Great fit for small or large organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Debi C. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Bloomerang CRM?** It was easy to get started with Bloomerang and the basic features are a good fit for our small organization. I like that I can add apps and services as we grow. **What do you dislike about Bloomerang CRM?** The dashboard is not customizable to show me at a glance the information most useful to me. I would like to be able to choose what information and actions are displayed. **What problems is Bloomerang CRM solving and how is that benefiting you?** I can see our constituent activity and engagement timeline and set reminders to help me keep in touch. I also really appreciate the great Blog and educational information! ### 50. An upgrade from eTapestry, but still not our dream software. **Rating:** 3.5/5.0 stars **Reviewed by:** Hailey B. | Freelance Writer/Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Bloomerang CRM?** It's modern and offers fairly modern solutions to industry standard issues and needs. It does its job as a CRM and lets us organize donors in logical ways. Plus, Bloomerang tends to have some pretty good webinars. **What do you dislike about Bloomerang CRM?** The interface is not intuitive. Features are burried in menus within menus. The email feature was promising until I attempted to use it. Same with the form embed. The customization leaves a lot to be desired. It can be done, but extensive coding knowledge is necessary. Plus, the Kindful acquisition is not seeming to add any feature without extra cost. **What problems is Bloomerang CRM solving and how is that benefiting you?** It has definitely provided a much improved system to store donor information. We didn't realize all the weird little hacks we had to do just to make eTapestry display dara correctly. Once everything was ported over, there were a plethora of ways to properly code information. ## Bloomerang CRM Discussions - [I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?](https://www.g2.com/discussions/i-have-set-up-recurring-donations-but-when-i-create-a-new-monthly-entry-it-is-showing-me-the-future-month-and-indicating-it-is-past-due-the-dates-in-the-initial-recurring-entry-are-correct-what-have-i-done-wrong) - 1 comment, 1 upvote - [What is your best practice when you need to send an email to only one constituent?](https://www.g2.com/discussions/what-is-your-best-practice-when-you-need-to-send-an-email-to-only-one-constituent) - 1 comment, 1 upvote - [When will you link with Quickbooks? It's difficult to enter everything into two systems.](https://www.g2.com/discussions/30737-when-will-you-link-with-quickbooks-it-s-difficult-to-enter-everything-into-two-systems) - 1 comment, 1 upvote - [I wish that Bloomerang could integrate with Facebook on #GivingTuesday to make my job easier to administrate follow up gratitude. Is this a feature you are working to create?](https://www.g2.com/discussions/i-wish-that-bloomerang-could-integrate-with-facebook-on-givingtuesday-to-make-my-job-easier-to-administrate-follow-up-gratitude-is-this-a-feature-you-are-working-to-create) - 1 comment, 1 upvote - [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) - 3 comments, 1 upvote - [View Bloomerang CRM pricing details and edition comparison](https://www.g2.com/products/bloomerang-crm/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A31%3A39+-0500&secure%5Bsession_id%5D=75112b21-dcfe-4371-b86b-545a2d613381&secure%5Btoken%5D=83853e6d37ccf04f5fc89b195acd73a626215776805c8c02a769b45a634dd866&format=llm_user) ## Bloomerang CRM Integrations - [Aplos](https://www.g2.com/products/aplos/reviews) - [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Emma](https://www.g2.com/products/emma/reviews) - [FACTS Financial Aid Management](https://www.g2.com/products/facts-financial-aid-management/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bloomerang CRM Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Ad Hoc Reporting - Dashboards **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Grant Prospecting** - Funder Lists **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Compliance** - Auditing **Integrations** - Fund Accounting - Donor Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Bloomerang CRM Alternatives - [Keela](https://www.g2.com/products/aplos-software-keela/reviews) - 4.6/5.0 (101 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - 4.1/5.0 (82 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - 4.4/5.0 (62 reviews)