--- title: Bloomerang CRM Reviews meta_title: 'Bloomerang CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 903 reviews by the users' company size, role or industry to find out how Bloomerang CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 903 scale: '5' date_modified: '2026-07-14' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Bloomerang CRM Reviews **Vendor:** Bloomerang Giving Platform **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 903 ## About Bloomerang CRM Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. ## Bloomerang CRM Pros & Cons **What users like:** - Users find Bloomerang to be **incredibly easy to use** , enhancing their experience with robust, user-friendly features. (28 reviews) - Users value the **report generation capabilities** of Bloomerang, enabling them to easily access and customize essential data. (14 reviews) - Users value the **robust reporting features** in Bloomerang, enabling easy access to accurate and customizable data. (14 reviews) - Users love the **intuitive interface** of Bloomerang CRM, making navigation and reporting seamless and enjoyable. (13 reviews) - Users praise Bloomerang's **incredible customer support** , noting responsiveness and helpfulness in addressing queries and issues. (12 reviews) - Users value the **centralized donor information** management of Bloomerang CRM, enhancing relationship building and reporting efficiency. (11 reviews) - Learning Ease (10 reviews) - Navigation Ease (8 reviews) - Staff Helpfulness (8 reviews) - Users love the **user-friendly interface** and excellent customer support, making Bloomerang CRM easy to use and implement. (7 reviews) **What users dislike:** - Users find the **email functionality lacking** , seeking more customization options and robust features compared to competitors. (7 reviews) - Users find **limited customization** in Bloomerang CRM, especially regarding email templates and feature flexibility. (7 reviews) - Users express frustration over **limited features** in Bloomerang CRM, hindering customization and integration capabilities. (7 reviews) - Users are disappointed with the **limited email capabilities** of Bloomerang, wishing for more robust features. (6 reviews) - Users find the **steep learning curve** of Bloomerang CRM challenging, especially with infrequent usage and limited training support. (5 reviews) - Users express frustration over **limited access** to donor management features, needing additional systems to track engagement effectively. (4 reviews) - Users find the **email designer and volunteer platform limited** , longing for more advanced features and better data analytics. (4 reviews) - Not Intuitive (4 reviews) - Users report **poor customer support** leading to frustration with pricing issues and integration challenges impacting their experience. (4 reviews) - Difficult Learning (3 reviews) ## Bloomerang CRM Reviews ### 1. Amazing **Rating:** 3.5/5.0 stars **Reviewed by:** osaid h. | Data Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Bloomerang CRM?** Being able to edit forms and data very easily, and the ability to do "bulk update" and being able to edit multiple things at once. **What do you dislike about Bloomerang CRM?** That I can't do a bulke update to change data dates and if I want to change dates of donations coming in then I have to go through them 1 by 1 **What problems is Bloomerang CRM solving and how is that benefiting you?** Donations coming in automatically and the ability to generate reports and send receipts through bloomerang easily. **Official Response from Sara Salako:** > Thank you for leaving a review! We appreciate you sharing your thoughts; happy fundraising! ### 2. Bloomerang is a great tool for non-profits **Rating:** 5.0/5.0 stars **Reviewed by:** Christina B. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Bloomerang CRM?** I like the ease with which I can create letters and I like the flexibility to run detailed reports based on what I need. **What do you dislike about Bloomerang CRM?** We seem to often have quite a few duplicates. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is our all around most used tool for fundraising and managing our donors. **Official Response from Sara Salako:** > Thank you for sharing your thoughts, Christina! We're so glad you're part of the Bloomerang community and hope your year-end fundraising campaigns go smoothly. ### 3. Bloomerang is an excellent CRM for prospecting/moves management/constituent cultivation **Rating:** 5.0/5.0 stars **Reviewed by:** Amy C. | Owner/Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is a comprehensive CRM for any sized organization. It contains a powerful Moves Management module, the tools help you focus on donor retention and donor cultivation, and it's all rolled up into an intuitive, easy-to-use system. I love the dashboard charts, goals management, householding feature, and seamless wealth management tools (additional subscription needed) for each constituent. **What do you dislike about Bloomerang CRM?** If you are an education nonprofit, Bloomerang is not the best choice as it doesn't readily keep track of schools attended (alumni relations) and other education advancement tools. However, it is very easy to add custom fields and place them in the module needed. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is a comprehensive CRM for contact management, donor relations, cultivation, relationship management, and communication. It has enabled us to really nurture our constituents by providing excellent visibility to the whole constituent record -- donations, other contributions, events, appeals, email and direct communication, as well as an overview of total contributions by campaign, appeal, event, or fund. **Official Response from Sara Salako:** > Thank you so much for sharing your thoughts, Amy! We are thrilled to hear that using Bloomerang has helped support your donor stewardship and retention efforts. We're always looking for ways to make fundraising easier for users, so I will pass on your feedback about educational nonprofits to our product team for a future possible update. Happy fundraising! - Sara at Bloomerang ### 4. Bloomerang has helped bring transparency and boost engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Bloomerang CRM?** Being able to interact with the data and pull any information from the database is huge! I can answer almost any questions in less than a minute by using the reporting. I love having the API to interface with custom integrations. **What do you dislike about Bloomerang CRM?** Bloomerang is great, but they are not fast about making changes to the product that would help the end user. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang gives us transparency into the data, and is the one source of truth. This helps us know exacltly what impact we are making and where we could do better. **Official Response from Sara Salako:** > Thank you for leaving a review! We are so glad to hear you've been able to see your fundraising impact through your database information. Thank you for helping create a world inspired by giving. ### 5. Quality CRM that values client feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Kendall T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Bloomerang CRM?** Love the customer service, customazation of the database, integration with email, and the way they value client feedback and are constantly working to improve. **What do you dislike about Bloomerang CRM?** Email designer is somewhat limited and not the flashiest on the market, **What problems is Bloomerang CRM solving and how is that benefiting you?** Paper records are no more, can easily look up info wherever I am about our donors. Love integrating appeal campaigns with the system and tracking who received what as well as being able to personalize appeals and keep notes on changes to donor profiles. **Official Response from Sara Salako:** > Thank you for leaving a review, Kendall! We are so glad to hear Bloomerang has helped streamline your communication with supporters. We are committed to making fundraising easier, so if you have any specific thoughts on the email marketing feature, we welcome you to send that to features@bloomerang.com. ### 6. Good overall CRM with many integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Bloomerang CRM?** We value how Bloomerang integrates with Quickbooks online. We also love the email functions and ease of use when it comes to online forms. **What do you dislike about Bloomerang CRM?** The membership aspect of the software does not work very well. It is too dependant on data entry by our org. staff and creates duplicates every time a donor interacts with forms. Customer support is becoming overburdened since their purchase of Kindful. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has allowed us to decrease redundancy of data entry, which allows our staff to be much more efficient. The report functions are great and have led to us having a better understanding of our client base and identify potential donors who have supported in the past but have not been asked to re-engage. **Official Response from Sara Salako:** > Jessica, thank you for leaving a review! We appreciate your feedback on Bloomerang's membership feature. All we can say right now is to be on the lookout for news about memberships soon. :) We're so glad you've been able to keep your data clean and know your supporters better. Happy fundraising! ### 7. So much more user-friendly than previous software **Rating:** 4.5/5.0 stars **Reviewed by:** Kirk W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Bloomerang CRM?** The combination of functionality and ease of use is well suited to a nonprofit of our size. Also, great tech support. **What do you dislike about Bloomerang CRM?** The Bloomerang email platform is a little clunky, especially as compared to Constant Contact or something along those lines. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is making it possible for us to maintain a single database for virtually everyone who interacts with our nonprofit. We hope that adopting Bloomerang Volunteer this fall will increase the functionality further. **Official Response from Sara Salako:** > Thanks for sharing, Kirk! We're so glad your organization has been able to keep supporter records and upkeep in one place. Thanks for helping create a world inspired by giving. ### 8. User Friendly Interface Packed with Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Bloomerang CRM?** I use Bloomerang almost everyday and it's greatly improved the efficiency of ou donor management. The user interface is very good and the use of graphics is helpful for quick snapshots. The setup was simple and the ability to bulk upload transactions and bulk update constituents is great. The customer support team has been helpful and quick and the online articles are a great resource. **What do you dislike about Bloomerang CRM?** Bloomerang's event management tool (Kindful) has a very limited capacty. I would love to see it developed into something more comparable to EventBrite. Key features would be promo codes, scheduled ticket pricing instead of creating a separate ticket for Early Bird pricing, sponsorship ticketing, and pay by invoice. Other features that would be great: A donor portal that allows donors to create their profile, update contact info, and make changes to their donation schedules Integrating an email accounts so that donor communication is automatically documented Bulk updates to donations to mark them as acknowledged **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has helped streamline our donor management and allowed us to get the data we need. **Official Response from Sara Salako:** > Thank you for taking the time to share your experience! We appreciate all your feedback. Bloomerang does offer donors the option to update their profiles and have their own login for donation payment schedules and such. We also recently acquired Qgiv, which offers more robust event options! I've passed along your thoughts on bulk editing donations to "acknowledged" and more integration around email comms to our product team for future possible updates. We're always seeking ways to make fundraising easier and value your feedback. ### 9. Exceptional Customer Service and Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Bloomerang CRM?** I have worked with various donor management systems. Every one takes a bit to figure out and get used to, and Bloomerang makes it incredibly easy to get set-up and start raising funds. Not only is their customer service incredibly responsive and helpful, but they also provide a community and education tools that help you become a great fundraiser. I can't recommend them enough! **What do you dislike about Bloomerang CRM?** Bloomerang is still flushing out some of it's newer integrations, but they have a strong track record of getting these things resolved, so you can do your job efficiently and effectively. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang makes it easy to keep track of your relationships with donors. They've thought of every step along the way in your donor journey from discovery to qualification to solicitation to stewardship. **Official Response from Sara Salako:** > Thank you for sharing your experience, Sarah. We're thrilled that Bloomerang has helped you keep track of donors and that it was easy to get started in your database! Happy fundraising! ### 10. Easy to use for simple work, with most of the capabilities we need for more complex work **Rating:** 4.5/5.0 stars **Reviewed by:** Chris I. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Bloomerang CRM?** Bloomerang is user friendly, with reports that are easy to create and run, visualizations of relevant data such as engagement and wealth, with an integrated email blast and donation form platform. Customer support is great. The folks who help us set it up were great. We use it every day. **What do you dislike about Bloomerang CRM?** Bloomerang does not currently have an automated email function. Its integration with Kindful is a bit clunky and lacks the ability to customize the donor experience as much as we'd like. **What problems is Bloomerang CRM solving and how is that benefiting you?** It's allowing us to better and more easily track our interactions with constituents, and we like that those interactions are part of an algorithm Bloomerang uses to measure engagement. **Official Response from Sara Salako:** > Thank you for your feedback, Chris! We appreciate you taking the time to share, and I've passed your thoughts on the email feature to our product team for future possible updates. We offer integrations with MailChimp and Constant Contact as well, if your organization utilizes either of those tools for email comms! Thank you for making a positive impact on your community and helping create a world inspired by giving. ### 11. INTUITIVE & EASY TO USE! GREAT DMS FOR SMALL, RELATIONSHIP DRIVEN NON-PROFIT **Rating:** 4.5/5.0 stars **Reviewed by:** Lance S. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Bloomerang CRM?** We chose Bloomerang because it is intuitive and easy to use. We have some staff members/volunteers w/limited tech skills and they are very comfortable w/Bloomerang! Excellent customer service with great help resources and discussion threads. **What do you dislike about Bloomerang CRM?** Limited options for tracking events. Graphics capabilities for email/printed material tools are very limited. **Recommendations to others considering Bloomerang CRM:** There are more powerful DMS out there. This one balances ease-of-use with databasing power and tools. For us, it's the perfect software! **What problems is Bloomerang CRM solving and how is that benefiting you?** We moved from a very old version of Gold Mine, a CRM. We use Bloomerang to track donors and we've developed a useable work-around to track sales of our materials. Bloomerang has improved our regular communication with our donors and partners and significantly improved the "look" of our email and print interactions. We've gotten a number of positive comments on the noticeable improvement in the quality/professionalism of our digital/print material and most of that is directly attributable to Bloomerang. **Official Response from Sara Salako:** > Thanks for sharing your experience, Lance! We're thrilled to hear how Bloomerang has helped support and maintain your donor relationships and made it easier to track fundraising data. If you have any additional feedback you'd like to share, we are always open and you can email us at features@bloomerang.com. ### 12. Bloomerang has helped us decrease our staff time pulling reports! **Rating:** 5.0/5.0 stars **Reviewed by:** Mare S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Bloomerang CRM?** The best thing about Bloomerang is the amount of time that has been decreased by pulling reports. Usually pulling a report for our year-end campaigns could take an hour or so, but now the amount of time has decreased drastically. I just finished pulling all the consituents I needed for our year-end campaign within minutes. I also like the integration of NCOA, which also helps with less letters that are sent back. **What do you dislike about Bloomerang CRM?** The one thing about Bloomerang I wish could be improved would be the "household" category. It's more an issue of trying to just pull the first names of a household (ex. John & Mary Smith is the household name, but there's no option to add a column that just reads "John and Mary" to integrate into letters, like we do) **What problems is Bloomerang CRM solving and how is that benefiting you?** The biggest problem that Bloomerang solved was the fact that the interface is extremely user-friendly. Even staff members who haven't watched any of the Bloomerang information videos can easily look consituents up and add and access past notes about the constituent. **Official Response from Sara Salako:** > Thank you for sharing your thoughts, Mare! We're so glad to hear using the database has reduced staff time and has been easy for your team to implement. Happy fundraising! ### 13. Really unhappy about the 1% fee **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Bloomerang CRM?** Overall Bloomerang is a great product for a small nonprofit. It's easy to use. It's easy to implement. It integrates with Quickbooks online, it handles various funds for your nonprofit. It really does everything we need it to do. **What do you dislike about Bloomerang CRM?** Bloomerang just started charging a 1% fee on every donation that you enter into their donor database. So now even donors who give by check, credit card, stock, wire transfer -- all receive a 1% fee. We just received a $15,000 check from a generous donor, and now the minute we enter this into our Bloomerang database it generates a bill at the end of the month for our nonprofit to pay Bloomerang $150. Our cost for Bloomerang for our non-profit that generates about $250,000 in donations just went up this year by $2,500. Also, lately Bloomerang has been really pushing its users to move away from Stripe and move to Bloomerang payments. They still charge the new 1% transaction fee even if you move off of Stripe to Bloomerang payments. Also, even though Stripe supports ACH / e-check payments, Bloomerang forces you to use the Bloomerang payment manager to accept ACH / e-check payments where they charge % fees. **What problems is Bloomerang CRM solving and how is that benefiting you?** It really covers everything that we need for our nonprofit for a CRM solution. **Official Response from Sara Salako:** > Thank you for sharing your experience! We always appreciate feedback as we continue to look for ways to simplify fundraising. The recent pricing update does apply to online-only donations and can be offset by over 70% of donors choosing to cover processing fees when donating. Here is a short post that clarifies payment processing rates: https://bloomerang.co/blog/understand-the-true-cost-of-your-payment-processor/ We will do our best to follow-up with you offline to ensure we address your concerns but encourage you to reach out directly at support@bloomerang.com! ### 14. Best Customer Service Around! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharyn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is a terrific, easy to use, donor database. My hands down favorite part about this company is the exceptional customer service! As someone that is not comfortable with software, I rely heavily on Bloomerang support. They have terrific staff that are always patient and very thorough. They have a "teach a man to fish" style where they walk you through things step by step and have you perform the task. I always feel like I am learning and walk away more confident! **What do you dislike about Bloomerang CRM?** I have Kindful as part of my Bloomerang package. There are some applications that I need Kindful for but I am not happy with the way the donor receipt in Kindful is not customizable. It is just a transactional receipt which we know is not good donor stewardship. Right now I combat it by following up with a Bloomerang email that is warmer. But it would be great to have that first receipt as my warm touch. **What problems is Bloomerang CRM solving and how is that benefiting you?** Being able to track donors and communicate with them monthly through emails is terrific. We also use it for our peer fundraising event annually. **Official Response from Sara Salako:** > Thank you for sharing your experience, Sharyn! We're so glad the database has helped you communicate with donors effectively and our customer support team has been helpful to you. Happy fundraising! ### 15. Bloomerang - All-Inclusive Portal! **Rating:** 4.5/5.0 stars **Reviewed by:** bryan.cullison@citynet.org C. | Grants Manager & Website Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Bloomerang CRM?** I love the reporting and integration aspects of Bloomerang. We can use Bloomerang as our Donor and Supporter CRM, as our Volunteer portal, as our reporting mechanism for all things Development, and as our email Communications platform, all within one system that talks to each part and also integrates with QuickBooks Online and Zapier and Squarespace and a handful of other third party vendors we employ. It's easy to use the "Add constituent" features, search for constituents (even if you are close to their name but don't know it exactly or have a misspelling), and adding new donor transactions and interactions. The Bloomerang Customer Support is very quick to respond as well, always responding within 24 hours with very helpful information that has been game changing in our implementation and problem solving. We use Bloomerang literally every day, multiple times a day, and it has been transformative for our organization. **What do you dislike about Bloomerang CRM?** There's a bit of a learning curve with the Reporting features, as it is very robust. The time spent to get over the hump is worth it though, in what you can dial in on and uncover when it comes to your own data. I wish the integration with Squarespace was native without having to go through Zapier, as the integrations with Zapier are a little tricky, but that's as much an issue with Zapier as Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** We have a way through Bloomerang to track all of our financial donations, gifts-in-kind, donor inquiries, relational transactions, volunteers, reporting and communications. It's a robust system with a lot of moving parts, all of which talk to one another. **Official Response from Sara Salako:** > Thank you for sharing your experience, Bryan! We're thrilled to hear that using Bloomerang has helped keep your organization's data in one place and supported your reporting needs. Happy fundraising! ### 16. Streamlining data and improving stewardship **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica C. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is very user-friendly and has helped us streamline donations and get to know our donors better through analytics of giving trends and easy-to-manage tasks for stewardship. The customer support team is very responsive and timely about follow up if they cannot solve the issue in the moment. The integration was a thorough process with effective data mapping and minimal cleanup. **What do you dislike about Bloomerang CRM?** Bloomerang donation forms don't look as professional as the Kindful forms. Ideally, we'd like to be using Bloomerang donation forms, but the Kindful forms embed more seamlessly into our website and are customizable to our brand colors. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has helped us clean up our data through NCOAA updates. It has also allowed us better tracking of our stewardship approaches and moves management through the task feature. **Official Response from Sara Salako:** > Thank you for leaving a review, Jessica! We're so happy you're part of the Bloomerang community and that using the database has helped streamline donation processes. We value any feedback that will help us better support our customers, so I've passed your thoughts on donation forms/br anding options on to our product team for a future possible update. Happy fundraising! ### 17. User-friendly, excellent customer service, Q-Giv upgrade for event planning is excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Bloomerang CRM?** The platform is very user-friendly. I can create beautiful emails and track the results. The DonorSearch option is excellent and helpful to segment for larger gifts. **What do you dislike about Bloomerang CRM?** Funds, campaign and appeal information can sometimes be confusing **What problems is Bloomerang CRM solving and how is that benefiting you?** Event planning integration, communication with donors, finding donors that could give more. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're so happy to hear you've been able to segment your data and better track results in your Bloomerang database. Good luck in your year-end fundraising campaigns! ### 18. Bloomerang makes the job of digital marketing and online donations very easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Bloomerang CRM?** Bloomerang allows me to manage our CRM, digital marketing, and online giving strategies very easily. This is very important for a small nonprofit staff. There are many things you can do with Bloomerang with all of the various features that are available. In addition, it's something that works well with our website and other products that we use. Again, it's so very easy to use. **What do you dislike about Bloomerang CRM?** The tiered pricing strategy was a little unclear when I first started using Bloomerang. You have to be mindful of the size of your database. However, the billing department provided the support that I needed very quickly and answered all of my questions. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to manage and analyze our donors. It also allows us to do different kinds of online fundraising. **Official Response from Sara Salako:** > We're so glad you're part of the Bloomerang community, Brian! We're always looking for ways to make fundraising easier and support organizations like yours in making a positive impact in the world. ### 19. Bloomerang is the best CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Laura T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Bloomerang CRM?** Excellent product - user friendly - fantastic customer service. Great tracking and donor mobilizing. Awesome insight into donor giving, donor insights, and giving capacity. I use it often and enjoy discovering new tools. Ease to integrate the donor info and to create a donor page on our website that links to Bloomerang. Easy to use and implement. **What do you dislike about Bloomerang CRM?** I can't think of a thing - I would always choose Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has taken input from consumers and made changes - for example, reconfiguring the dashboard to make finding donors easier and faster. Making changes to editing of letters. **Official Response from Sara Salako:** > Thank you for sharing your experience, Laura! We're so glad that Bloomerang has been a positive addition to your team and helped make tracking donor data easier. ### 20. Everything we need all in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Marcey G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Bloomerang CRM?** There are many options in Bloomerang which make my life as the financial Officer of a small non-profit easier. Once I enter a donation, a thank you is automatically generated and the funds are recorded in Quickbooks. Also, we have created many custom letters that can be personalized to each constituent. We also send out a weekly email, and are able to see the stats of each one. There are standard reports, plus we can create custom reports to fit our specific needs. **What do you dislike about Bloomerang CRM?** When we suggest a new feature, it may take a long time before it is considered to be added. **What problems is Bloomerang CRM solving and how is that benefiting you?** When a donation does not sync to quickbooks, I can easily get an answer as to why so that I can fix the problem. **Official Response from Sara Salako:** > We're so glad to hear using Bloomerang has made your life easier, Marcey! We're always seeking ways to better support nonprofit professionals like you so you can have more time back to make an impact in your community. Happy fundraising! ### 21. Bloomerang is exceeding my expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Lesley F. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Bloomerang CRM?** It's almost as customizable as it can get **What do you dislike about Bloomerang CRM?** It was the disconnect with Kindful - unfortunately we couldn't run reports straight from Kindful. also the Bloomerang events module isn't great, but now that they are partnering with QGiv+ they are evolving! **What problems is Bloomerang CRM solving and how is that benefiting you?** We are now able to report on what our clients, volunteers and donors are all doing. Our entire (small) team is able to be on the same page just by looking at Bloomerang. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review, Lesley. We are thrilled to hear your team has been able to see the fundraising data all in one place. Thank you for helping create a world inspired by giving! ### 22. Bloomerang is good **Rating:** 4.5/5.0 stars **Reviewed by:** Ben G. | Office Administrator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Bloomerang CRM?** Inputing from excel for Names and Addresses **What do you dislike about Bloomerang CRM?** All Good. but for Volunteers to have excel to inpput correctly. **What problems is Bloomerang CRM solving and how is that benefiting you?** to get correct list for non potentail donors **Official Response from Sara Salako:** > Thank you for taking the time to leave a review, Ben! We value your feedback and are always looking for ways to make fundraising easier. If you have additional thoughts, we welcome you to email features@bloomerang.com. ### 23. Excellent Online support **Rating:** 5.0/5.0 stars **Reviewed by:** Kiandra P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Bloomerang CRM?** Data collection. I like that you can send email and otger correspndence inside the platfrom. **What do you dislike about Bloomerang CRM?** Can't retrieve deleted reports. I somwtimes throw reports away but want to retrieve thwm. Ice learned not throw away reports for a year minimun. **What problems is Bloomerang CRM solving and how is that benefiting you?** Donations. I wish there was an easier way to add unkniwn constituents. **Official Response from Sara Salako:** > Thank you for leaving a review, Kiandra! Thank you for your feedback on retrieving deleted reports - I've passed this onto our product team for a future possible update. Thank you for helping create a world inspired by giving! ### 24. Powerful Tools, Hard to Use, Great Support, Increasing Fees **Rating:** 1.5/5.0 stars **Reviewed by:** Adriane D. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is a good CRM with many powerful tools that can be customized for almost everything you need. **What do you dislike about Bloomerang CRM?** During our transition from the old CRM to Bloomerang, they made a huge mistake in syncing donors with their credit card numbers and charged all our recurring donors the wrong amounts. We have a few donors who give $500 a month, and those amounts were charged to other folks! Can you imagine? It was extremely embarrassing for our organization. I just got notice that they are hiking up all transaction fees. Not cool. Non-profits are already paying huge donation fees, and Bloomerang is already expensive. We feel nickel and dimed. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to track constituent interactions much better. We can provide a much more sophisticated and tailored donor experience. **Official Response from Sara Salako:** > Adriane, we appreciate you taking the time to share your experience. We sincerely apologize that this was your implementation process, as this is not to the standard we aim for with our customers. I have passed your feedback along and we'll be following up with you to see how we can best support you in the future. ### 25. 5 years in and still enjoying Bloomerang **Rating:** 5.0/5.0 stars **Reviewed by:** Trey H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Bloomerang CRM?** Blommerand has been the perfit size CRM for our small-shop fundraising team. It has grown with us and provides integrations to make our job easier. **What do you dislike about Bloomerang CRM?** One great thing about Bloomerang has been when there is a challenge, they quickly find a solution. Sometimes, segmenting information for reports can be daunting but it's always improving. **What problems is Bloomerang CRM solving and how is that benefiting you?** It allows us to easily stay connected with our faithful supporters and it's cloudbase system allows our team to pull information wherever they are working from. **Official Response from Sara Salako:** > Thank you for taking the time to share your experience, Trey! We're always looking for ways to make fundraising easier for our users, and your feedback on segmentation is important to us. I'm passing that information along to our product team for a future possible update. We welcome any additional thoughts you may have at features@bloomerang.com! ### 26. It’s been great for us as a small org **Rating:** 4.5/5.0 stars **Reviewed by:** Angela L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Bloomerang CRM?** I love the task lists, it helps me stay on track. The customer service is also very helpful since we have used the chat. **What do you dislike about Bloomerang CRM?** Sometimes the reports are great. Sometimes they are not the best or they are complicated to get together. **What problems is Bloomerang CRM solving and how is that benefiting you?** Solving our need for the management and centrality of the information. We also needed a way to manage all of our scholars. **Official Response from Sara Salako:** > Thank you for sharing your experience with us, Angela. We're so glad you've benefitted from the Tasks feature and that our Customer Support team has helped you along the way. Thanks for helping create a world inspired by giving! ### 27. Easy and wonderful to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Moriah M. | Sustained Giving Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Bloomerang CRM?** How easy it is to understand and use! Very straightforward and natural. **What do you dislike about Bloomerang CRM?** There are some features it doesn't have that I wish it did! But it is always adding more helpful features. **What problems is Bloomerang CRM solving and how is that benefiting you?** They are adding helpful features like text to give, volunteer management, etc. **Official Response from Sara Salako:** > Thank you for sharing your thoughts, Moriah! We're glad you're part of the Bloomerang community. Happy fundraising! ### 28. Dependable and intuitive platform **Rating:** 5.0/5.0 stars **Reviewed by:** Domonique G. | National Development Coordinator at AFOBIS, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Bloomerang CRM?** I love how easy it is to use, and how intuitive the interface is. The integration with QGiv is particulary helpful for our organization. Bloomerang helps me in my day to day work immensley. **What do you dislike about Bloomerang CRM?** It would be great to have a phone number support line! The customer service is great, but I prefer being able to speak to someone live for technical questions. **What problems is Bloomerang CRM solving and how is that benefiting you?** It helps me keep my data clean by suggesting duplicate profiles. **Official Response from Sara Salako:** > Thank you for leaving a review, Domonique! We're thrilled to hear that using Bloomerang supports your day-to-day tasks and keep your organization's data clean. We also offer phone support, and you can email support@bloomerang.com to learn more about that! Thank you for creating a world inspired by giving. ### 29. Powerful platform that's easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Hillary H. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Bloomerang CRM?** I love the layout of households so I can always get a full picture of a couple's giving, whether they give as individuals, through their employer or through a family foundation.. **What do you dislike about Bloomerang CRM?** There are a few restrictions on the reporting end that I believe they are working on. (Want to see emails on giving reports!) **What problems is Bloomerang CRM solving and how is that benefiting you?** Love the daily reports that land in my inbox and show my a detailed summary of the transactions from the prior day. I can share those with our Board and volunteers without having to do anything! It's all scheduled and sends on its own! **Official Response from Sara Salako:** > Thank you for sharing your experience, Hillary! We're always looking for ways to make fundraising easier for our users and are glad you're part of the Bloomerang community! ### 30. Best Donor Database. Period. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about Bloomerang CRM?** I've had a lot of experience with donor databases, but Bloomerang is far and away the most functional and helpful I have ever used. We are relatively new to the Bloomerang client list, but I cannot express how thankful I am that we found it! It is very cost effective as it offers several solutions you'd have to pay for a la carte otherwise; the team at Bloomerang is very helpful and made converting our data over such a breeze. I highly recommend them to anyone who asks. Best decision I've ever made as a Development professional was switching our database to Bloomerang! **What do you dislike about Bloomerang CRM?** A little on the pricey side, but if you can find ways to cut costs in other areas you no longer will need to pay for because of the inclusive nature of Bloomerang, it's easy to make it work! **Recommendations to others considering Bloomerang CRM:** Make sure you take the time to clean up your database before conversion, and watch all of the helpful videos and tutorials they send in advance! We are excited about our conversion but cannot stress enough how important it is to have CLEAN data for an import! **What problems is Bloomerang CRM solving and how is that benefiting you?** It's much easier to track our donor engagement with the organization (not just their gifts!) and we enjoy the household feature a lot. **Official Response from Sara Salako:** > Thank you for taking the time to share your experience with us! We are so glad to hear that the database has been helpful in tracking donor engagement and your team has benefitted from using the system. We're so glad you're part of the Bloomerang community! ### 31. Better than the competition **Rating:** 4.5/5.0 stars **Reviewed by:** Chelsea P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Bloomerang CRM?** I've used a lot of CRMs including RE, Donorperfect, and others. Compared to those, bloomerang is by far the best, easiest to use, and comes with some great resources and support. They frequently add or update features that are helpful. **What do you dislike about Bloomerang CRM?** Like most CRMs, they still have some kinks to work out. Reports can be complicated and don't always do what you want them to. Constituent profiles and interactions are a little clunky. I wish there was a way to pin specific profile or interaction information about a donor so that it stands out in their timeline. **What problems is Bloomerang CRM solving and how is that benefiting you?** Is our go to for organizing, tracking, and communication donor and fundraising info. **Official Response from Sara Salako:** > Thank you for leaving a review, Chelsea! We're so glad you're part of the Bloomerang community. Thank you for sharing your feedback on reporting and info on constituent profiles; we're always looking for ways to make fundraising easier and welcome your thoughts at features@bloomerang.com. ### 32. Love Bloomerang for it's ease of use and for the amazing support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is very user-friendly and easy to use, especially compared to platforms like Raiser's Edge, which I've also used. Reports are MUCH easier to make, bulk emails are easy to create and send out. What is truly amazing is the support from the Bloomerang team. When I come across something I don't know how to do, there is great online documentation, but even better is that I can start an online support 'chat' through which someone connects with me pretty much instantly and helps me figure out what to do. This is incredibly invaluable, as often I need to figure out something quickly. Everyone there is friendly and helpful. As with any donor management platform, it takes some time to get used to the different ways of achieving tasks, but Bloomerang is by far the best and easiest donor management platform I have used. **What do you dislike about Bloomerang CRM?** There are some limitations compared to Raiser's Edge, but I have found that through work-arounds, I can do everything necessary. **What problems is Bloomerang CRM solving and how is that benefiting you?** Providing an easy to use donor management/fundraising platform with exceptional support. **Official Response from Sara Salako:** > We're thrilled to hear you've had a positive experience using the platform and getting support from our team when needed! We're always seeking ways to make fundraising easier, so we welcome your feedback at features@bloomerang.com. ### 33. Stay focused on what's really important **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Bloomerang CRM?** With the built in defaults, Bloomerang is very helpful in keeping me focused on what is truly important with our contributors and constituents, which have resulted in higher engagement rates, which is one of our main goals. The support team is very responsive with myself and my team. Implementation is also very easy. They held our hand through the entire data import/account set up stage. **What do you dislike about Bloomerang CRM?** Bloomerang has some great payment processing functionality. Unfortunately, it's tricky, if not impossible to bring into brand compliance. It would be great if that could be improved. We use a 3rd party recommended by Bloomerang for the payment processing piece, primarily because the 3rd party page is a bit closer to brand. The Bloomerang default is a bit too "code" looking. **What problems is Bloomerang CRM solving and how is that benefiting you?** We're loving the interaction tracking in profile timelines. This functionality alone, is helping us understand who is touching our constituents and how they are resonding. **Official Response from Sara Salako:** > We're thrilled to hear that Bloomerang has helped your organization achieve higher engagement rates! Thank you for sharing your thoughts on the branding aspects of Bloomerang Payments; I've passed your feedback on to our team for future possible updates. Happy fundraising! ### 34. Great mid-size CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Bloomerang CRM?** Donor records and engagement. I like how easy reports are to pull and all the filters. The dashboard is helpful for quick snapshots of information and the task tracking is great for us to divide engagement between staff. **What do you dislike about Bloomerang CRM?** We use it for our email marketing - I wish it had more features for reporting on email performance like MailChimp and easier workflow/automations. **What problems is Bloomerang CRM solving and how is that benefiting you?** Tracking donor interactions can be difficult, Bloomerang has a multiple features that make this easy. Interactions can be logged, created from tasks or letters, and even synced with our email as a bcc copy to show communication. Pulling reports to use our data in intelligent ways is also difficult without a system like Bloomerang. **Official Response from Sara Salako:** > Thank you for taking the time to share your thoughts with us! We're glad to hear you've had a positive experience tracking donor interactions, creating tasks, and pulling helpful reports. Thank you for your feedback on the email marketing feature - I've passed that info on to our product team for a future possible update. Happy fundraising! ### 35. Bloomerang is a great tool to better your organization's fundraising goals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Bloomerang CRM?** I love the data aspect and ability to collect so much information on our donors **What do you dislike about Bloomerang CRM?** Would love more features, such as data analytics **What problems is Bloomerang CRM solving and how is that benefiting you?** Donor tracking, donor research, grouping/segmenting of donors **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're thrilled to hear you've been able to organize and collect supporter information in Bloomerang to enhance your fundraising efforts. We're glad you're a part of the Bloomerang community! ### 36. Bloomerang has helped our company with fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** Gail W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Bloomerang CRM?** It keeps all our information about donors in an organized manner. I also like that it allows for detailed entries of interactions with donors. **What do you dislike about Bloomerang CRM?** It keeps creating new accounts when someone donors using a different email or name or phone. But it does then allow for an easy merging of the accounts. **What problems is Bloomerang CRM solving and how is that benefiting you?** We did not have an organized database for fundraising before. Bloomerang allows us to do a better job of thanking donors, keeping tracks of donors and donations. etc. **Official Response from Sara Salako:** > Thank you for leaving a review, Gail! We're so glad you've been able to organize your data and steward donors better since implementing Bloomerang. Happy fundraising! ### 37. Great, User Friendly CRM To Grow Your Donor Relations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Bloomerang CRM?** What is there not to like? The ease of pulling reports, modifying constituent fields, online giving forms - all of them are top-notch. Any admin assistant can easily be your database guru as well! **What do you dislike about Bloomerang CRM?** Nothing...hands down the best! You couldn't ask for better software. The only thing that would make it the Cadillac of all software is a better peer-to-peer solution built into the software. **Recommendations to others considering Bloomerang CRM:** If you are new to nonprofit work or frustrated with your CRM, Bloomerang is the right choice for you! Take the dive... **What problems is Bloomerang CRM solving and how is that benefiting you?** We were able to solve our online giving and donor management issues. We have seen an increase in monthly, recurring donors in just a few months. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review! We're thrilled you're part of the Bloomerang community and have seen increases in monthly donors. Thank you for helping create a world inspired by giving! ### 38. The Best in products and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Terry M. | Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Bloomerang CRM?** The software is very affordable for my small foundation and the customer service is beyond five star. The on going support after the sale with seminars, suggestions, training and so much more to help you have a successful foundation! **What do you dislike about Bloomerang CRM?** Nothing, my experience is absolutely priceless! **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeps everything organized for me throughout the year. **Official Response from Sara Salako:** > Thank you for sharing your experience, Terry! We're glad you've found value in the webinars and online resources provided. Thanks for helping create a world inspired by giving! ### 39. Bloomerang Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Bloomerang CRM?** Ease of use, number of features, customer support. **What do you dislike about Bloomerang CRM?** N/A. I use Bloomerang everyday and it works fine for what I need it for. **What problems is Bloomerang CRM solving and how is that benefiting you?** Helps keeps donors profiles organized and helps keep our contributions and grants organized. **Official Response from Sara Salako:** > Thank you for leaving a review! We're so glad Bloomerang has become another teammate at your nonprofit and helped keep data organized. Happy fundraising! ### 40. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Haley B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Bloomerang CRM?** Excellent, responsive customer service. Wonderful help vidoeos and articles. User friendly. **What do you dislike about Bloomerang CRM?** Sometimes they don't have the features I would like to use, but they do have a feature request portal! **What problems is Bloomerang CRM solving and how is that benefiting you?** Ease of tracking donor communications and metrics. Email newsletters and letter creation. Ability to easily compare data year over year. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review, Haley! We're glad you're part of the Bloomerang community. ### 41. Bloomerang has been a godsend **Rating:** 5.0/5.0 stars **Reviewed by:** Kerry B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Bloomerang CRM?** Easy to use, straightforward, robust in capability, always growing **What do you dislike about Bloomerang CRM?** We actually haven't encountered any yet! **What problems is Bloomerang CRM solving and how is that benefiting you?** We are so much better able to segment our donor communications and also to report an instant snapshot of how our fundraising is doing with appropriate metrics **Official Response from Sara Salako:** > Thanks for leaving a review, Kerry! We're so happy to hear that using the platform has supported segmented donor communication and tracking metrics for your organization. ### 42. Most intuitive and donor-centered CRM out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is the most intuitive, donor-centered CRM out there at an excellent price point. I am thrilled with all of the available features and the seamless integrations to maximize our data in fundraising efforts. I'm consistently impressed at the new features coming out since signing on a year ago! Highly recommend. **What do you dislike about Bloomerang CRM?** Event management and Kindful tools aren't as versitile as I had hoped before signing on. It's maneagable though. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is solving donor retention issues by prioritizing first time donor engagment and seamless, intuitive tracking to ensure our efforts are focused in the right places to meet our fundraising goals. **Official Response from Sara Salako:** > Thank you for sharing your experience with us! We are so glad to hear that Bloomerang has supported your donor retention efforts and has been intuitive in being able to manage your fundraising goals. We're always looking for ways to make fundraising easier and welcome your feedback at features@bloomerang.com. ### 43. Bloomerang is my favorite donor management system! **Rating:** 5.0/5.0 stars **Reviewed by:** Carlie K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Bloomerang CRM?** The reporting feature as well as the donor profiles and timelines are my favorite features. **What do you dislike about Bloomerang CRM?** I don't have any dislikes about Bloomerang. **What problems is Bloomerang CRM solving and how is that benefiting you?** Quality donor data management and integration with email marketing, letter generation and donation processing. **Official Response from Sara Salako:** > Thank you for sharing your experience, Carlie! We're so glad Bloomerang has supported donor communication and donation processing at your organization and are so glad you're part of the community. ### 44. Well organized CRM to helps us keep up to date on donor management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Bloomerang CRM?** Bloomerang is incredibly user-friendly and they have so many training videos to help everyone learn how to use it and how to level up their use as well. Any time I have had a question, customer service has gotten back to me very quickly and has been very kind and helpful. We use Bloomerang daily at my organization to log donor interactions and keep track of donations. **What do you dislike about Bloomerang CRM?** I wish it had integration with Instrumentl, but that may be coming! **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps us keep track of our donors and fundraising, as well as helping us by being cloud-based (so we can work on it from anywhere!). **Official Response from Sara Salako:** > Thank you for sharing your thoughts! We're so glad you're part of the Bloomerang community and have been able to organize your donors and interactions. We're always looking for ways to make fundraising easier, so I'll pass your feedback on to our product team for a future possible update. ### 45. Bloomerang is user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Julie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Bloomerang CRM?** Bloomerang is intuitive. They provide a lot of training and assistance to accomplish tasks necessary for your work. **What do you dislike about Bloomerang CRM?** Bloomerang does not offer as many tools as some of the other CRM's. Their pricing is reasonable and many more tools are being added. **What problems is Bloomerang CRM solving and how is that benefiting you?** It helps us stay connected to our donors and collect information needed to raised funds for our ministry. **Official Response from Sara Salako:** > Thank you for taking time to leave a review, Julie! We're glad you're part of the Bloomerang community. We're always looking for ways to make fundraising easier and welcome any additional feedback you may have at features@bloomerang.com. ### 46. My clients who use Bloomerang are happy and satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Nonprofit Consultant, Trainer & Speaker, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2023 **What do you like best about Bloomerang CRM?** My clients who use Bloomerang are very happy with the ease of use and intuitiveness of the platform and the customer service as well. **What do you dislike about Bloomerang CRM?** The only thing a client has ever said they wanted more of from the platform was more event functionality. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is an affordable easy-to-use solution for the nonprofit sector and also provides tons of education and support to the nonprofit sector. **Official Response from Sara Salako:** > It's a pleasure to support nonprofit professionals with you, Rachel! Thank you for the good work you're doing to create a world inspired by giving! We're so glad to partner with and learn from you. ### 47. Excellent product easy to learn and use **Rating:** 4.5/5.0 stars **Reviewed by:** Nancy B. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Bloomerang CRM?** Easy to use interface. Help is always available **What do you dislike about Bloomerang CRM?** Grant tracking, I wish you had a module to track grants **What problems is Bloomerang CRM solving and how is that benefiting you?** Tracking donations and creating reports is easy so I know where I am making progress on my fundrasiing goals. We recently added the volunteer management module and love it **Official Response from Sara Salako:** > Thanks for sharing your thoughts, Nancy! We are so glad that the CRM and Volunteer Management platforms are supporting your fundraising efforts in a tangible way. Thank you for helping create a world inspired by giving! ### 48. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Laura C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Bloomerang CRM?** Bloomerang was east to set up as a first-time CRM user. I love the online customer service that is available every day. **What do you dislike about Bloomerang CRM?** I wish that I could have two separate databases - one for clients and one for donors. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang gives me a better place to keep track of all the interactions and donations and allows team members to see and record as well. **Official Response from Sara Salako:** > Thank you for taking the time to leave a review, Laura. We're so glad to hear that you've been able to organize interactions and donations in the system and have had a positive experience with our customer support team. Happy fundraising! ### 49. We have used it with our organiation for the last 6 years **Rating:** 4.5/5.0 stars **Reviewed by:** Tim A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Bloomerang CRM?** I love the reporting aspect. Very easy to learn and use. **What do you dislike about Bloomerang CRM?** We cannot afford the in person help we use to get. I miss that. **What problems is Bloomerang CRM solving and how is that benefiting you?** Reporting to donors and running internal reports **Official Response from Sara Salako:** > We're so happy to hear that using Bloomerang has helped your organization run reports and support donor stewardship activities! Thank you for making a positive difference in your community through your work. ### 50. Bloomerang: The early days **Rating:** 1.5/5.0 stars **Reviewed by:** Selbe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Bloomerang CRM?** Super easy-to-use interface. Reports are configurable to get the details you need. The dashboard is a fabulous all-in-one view of where you are from a Fundraising perspective. I love being able to see a complete view of a donor to prepare before meetings, and the ability to see it on a mobile device is even better. We are still new, 9 months in, so we have a long way to go to get full usage out of the tool. First-level support is gracious and quick to respond. They are helpful for all the things they can handle themselves. **What do you dislike about Bloomerang CRM?** We have had a number of issues with our integrations with Quickbooks and synching. Most of the time, my issues have to be escalated to a 2nd tier of support and that is when it can get pretty difficult. They are backed up most of the time and it can take a long time for them to provide a response and/or resolution. The Quickbooks integration is clunky and although we are still working through a number of issues, I'm unsure if it is actually a timesaver or not. It took me 9 months to get the integration setup because I was waiting on their integration team just to find out that I didn't need to and could move forward without them. I requested a discount or credit because I had to manually enter in both systems for those 9 months we were waiting and the answer I got was No. I'm disappointed in their support, services, and integration teams. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helps us to have a holistic view into a donor from beginning to end and into the future. This is extremely helpful from a donor management and fundraising perspective. **Official Response from Sara Salako:** > We appreciate you taking the time to leave a review, Selbe! We are always seeking ways to make fundraising easier for our users by continuing to improve our software and integrations. We welcome your feedback if you have any additional thoughts on the QuickBooks integration. ## Bloomerang CRM Discussions - [I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?](https://www.g2.com/discussions/i-have-set-up-recurring-donations-but-when-i-create-a-new-monthly-entry-it-is-showing-me-the-future-month-and-indicating-it-is-past-due-the-dates-in-the-initial-recurring-entry-are-correct-what-have-i-done-wrong) - 1 comment, 1 upvote - [What is your best practice when you need to send an email to only one constituent?](https://www.g2.com/discussions/what-is-your-best-practice-when-you-need-to-send-an-email-to-only-one-constituent) - 1 comment, 1 upvote - [When will you link with Quickbooks? It's difficult to enter everything into two systems.](https://www.g2.com/discussions/30737-when-will-you-link-with-quickbooks-it-s-difficult-to-enter-everything-into-two-systems) - 1 comment, 1 upvote - [I wish that Bloomerang could integrate with Facebook on #GivingTuesday to make my job easier to administrate follow up gratitude. Is this a feature you are working to create?](https://www.g2.com/discussions/i-wish-that-bloomerang-could-integrate-with-facebook-on-givingtuesday-to-make-my-job-easier-to-administrate-follow-up-gratitude-is-this-a-feature-you-are-working-to-create) - 1 comment, 1 upvote - [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) - 3 comments, 1 upvote - [View Bloomerang CRM pricing details and edition comparison](https://www.g2.com/products/bloomerang-crm/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+14%3A14%3A45+-0500&secure%5Bsession_id%5D=cb8a1cad-11c6-469f-af84-4a9f949c3a52&secure%5Btoken%5D=b8dc7181df10e540734944cb798934c19669e0de51c76739a093af3af4c013f1&format=llm_user) ## Bloomerang CRM Integrations - [Aplos](https://www.g2.com/products/aplos/reviews) - [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Emma](https://www.g2.com/products/emma/reviews) - [FACTS Financial Aid Management](https://www.g2.com/products/facts-financial-aid-management/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bloomerang CRM Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Ad Hoc Reporting - Dashboards **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Grant Prospecting** - Funder Lists **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Compliance** - Auditing **Integrations** - Fund Accounting - Donor Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Bloomerang CRM Alternatives - [Keela](https://www.g2.com/products/aplos-software-keela/reviews) - 4.6/5.0 (101 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - 4.1/5.0 (82 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - 4.4/5.0 (62 reviews)