Bloomerang makes finding information easy, and the Journey Automation is extremely helpful. I like that you have easy access to helpful information if you are learning how to use it. We also like the easy format of creating forms and using those online, and the option for donors to pay for the processing fee, which is one big reason we moved over to Bloomerang Fundraising. The customer support is also very good and quick to respond. We have been using Bloomerang CRM for many years, and it is a great product. Would recommend to a colleague. Review collected by and hosted on G2.com.

I don't really have anything I dislike about Bloomerang. I am still learning it but it is easy to learn and the more I use it, the more I like it. If I have a question or an issue, customer support is quick to respond. Review collected by and hosted on G2.com.

I use Bloomerang CRM for managing our donor database at my non-profit. I appreciate the seamless integration from donor payments to tracking through the donor forms connection. The reporting function is my favorite; it's helpful to tally our standing in the fiscal year, share progress with Board members, and identify areas for improvement with real data. I have reports that automatically send to groups weekly or monthly, saving me the effort of manually running and sending recurring status reports. I like that I can run reports on almost anything in the database to compare this year with previous years and that I can add custom categories to track in reports. The customization and detail of the reports allow me to tell a narrative. Additionally, we use Bloomerang Fundraising and love its compatibility with Bloomerang CRM. Review collected by and hosted on G2.com.

I think the email feature could be a little more robust, so its designs are as customizable as the reporting functions. Also, many times donors do not receive our emails due to filters on mass emails. I wish that could be improved so the emails actually get into people's inboxes instead of getting stuck in spam. Review collected by and hosted on G2.com.

I use Bloomerang CRM for all donor management and the fundraising pages for our team's efforts. It's very user-friendly, which is crucial since development is a single-person operation and things have to be done quickly. I like how entering donations is simple and the support staff is excellent and readily available. The program integration is useful, as I need to integrate with HubSpot for emails to easily see what appeals my donors have received. Bloomerang's constituent setup makes it easy to create new donors, add gifts, and edit profiles. The initial setup was relatively easy because Bloomerang did most of the work. Review collected by and hosted on G2.com.

Householding is not often easy and somewhat confusing. It is awkward for email exports to HubSpot with different emails for the same household. Review collected by and hosted on G2.com.

I really love Bloomerang. It's really robust and has a lot of features. It's very user friendly when you're just getting started, but as you use it more and learn it, it's even better. I can make a report for my Executive Director in a snap. I love the new Journey Automations. We're only using the one for new donors now, but I'm sure we'll add more in the future.

It also integrates really well with other things. Until recently, we were using Mailchimp, and the emails from there would merge into Bloomerang without me having to do anything.

I use Bloomerang every day. Review collected by and hosted on G2.com.

Because it's so robust, it can take a while to learn all of the features. Review collected by and hosted on G2.com.

The organization of the database is extremely helpful - such as group classifications and profiling. I like the reporting options and the ability to format communications into the system. The on boarding and customer support from Jacob has been incredible! He's extremely knowledgeable, and communicates everything so easy. Pricing is fair. Review collected by and hosted on G2.com.

I dislike the ability to change a standard form for events -- adding in custom notes. Review collected by and hosted on G2.com.

I enjoy its flexibility. We can add fields as we need them, and of course it has so much capacity. I believe it is, as a dependable CRM is worth is weight in gold I believe it is, as a dependable CRM is worth is weight in gold Review collected by and hosted on G2.com.

I have yet to master developing a report, but that is more on me than Bloomerang. Review collected by and hosted on G2.com.

I have used Bloomerang for over 2 years, and it has simplified sending letters to our donors. Building better relationships. All the information is in one place from contact information to giving history. Reports are also only a click away. Review collected by and hosted on G2.com.

Bloomerang automtically creates a new account for each person even if a spouse is aleady in the system. It is easy enough to merge the accounts, but a little cumbersome. Review collected by and hosted on G2.com.

Bloomerang CRM is a user-friendly system that provides all the reports and updates we need. Bloomerang Customer Service is also very helpful and efficient, which makes the overall experience even better. Review collected by and hosted on G2.com.

So far, there’s nothing I dislike about Bloomerang. Review collected by and hosted on G2.com.

What I like most is the intuitive nature of Bloomerang.

Every new job usually requires you to learn a new software, especially in the non-profit world. Learning how to effectively use Bloomerang was fairly simple and straight forward. With very little training (because there just wasn't enough time), I was able to operate the CRM and effectively provide information to our board, report to our donors, track our grant requests, and follow our plan towards meeting our goals. Review collected by and hosted on G2.com.

My least favorite thing is Bloomerang's process of iteration.

Much of the coding is functional, but I would really like it if we were able to restrict selections of what appeals are available, as they are coded to different campaigns. For example, when I select "Grants" or "Annual Campaign" under campaigns, it would be great if not all the Appeals were possible selections. It would help ensure that we don't make mistakes inputting gifts. Restricting Appeals to specific Campaigns and specific Campaigns to individual Funds would be extremely helpful. Review collected by and hosted on G2.com.

My favorite feature is the help widget and online support. The support team is knowledgeable and helpful. They respond quickly and provide accurate answers, which makes the system easier to use. Review collected by and hosted on G2.com.

There are limits in the integration with Kindful for online giving. Bloomerang now offers an upgraded module that addresses many of these issues. The upgrade can be added to our existing contract, though our organization has not chosen to add it yet. Review collected by and hosted on G2.com.