---
title: Blink Reviews
meta_title: 'Blink Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 400 reviews by the users' company size, role or industry
  to find out how Blink works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 400
  scale: '5'
date_modified: '2026-07-18'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# Blink Reviews
**Vendor:** Blink  
**Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 400
## About Blink
Blink is a leading employee experience platform designed to connect users to the tools, information, and actions necessary for effective work performance. Specifically tailored for frontline and deskless organizations, as well as complex and distributed workforces, Blink addresses the digital divide between desk-based and non-desk employees. This platform ensures that every worker, regardless of their work environment, has access to the resources they need to excel in their roles. The target audience for Blink includes industries where a significant portion of the workforce operates without a traditional desk, such as healthcare, transportation, logistics, manufacturing, hospitality, and retail. By providing a mobile-first digital front door, Blink unifies communications, knowledge, and workflows into a cohesive platform. This integration promotes higher adoption rates, increased productivity, and enhanced employee engagement across organizations. Unlike traditional intranet solutions or standalone communication tools, Blink facilitates actionable insights, allowing employees to not only receive information but also to engage with it effectively. Key features of Blink include a comprehensive employee communications system that offers a social-style news feed, priority posts, push notifications, newsletters, and two-way messaging. This ensures that all employees receive real-time updates and can communicate seamlessly. Additionally, Blink serves as an employee intranet, providing a centralized hub for easy access to documents, policies, HR tools, workflows, and third-party applications. This streamlined access is particularly beneficial for organizations with a diverse workforce, as it eliminates the need for a company email address or fixed workstation, allowing for quick onboarding through single sign-on (SSO) authentication and an intuitive mobile interface. Moreover, Blink enhances employee engagement through features such as peer recognition, surveys, onboarding flows, and shift scheduling. Its built-in AI capabilities improve search functionality, content creation, and analytics, enabling employees to find answers quickly and communicate more effectively. The platform has demonstrated significant impact, with customers reporting an average of seven app opens per day per user and a reduction in frontline attrition of up to 25%. Blink’s high employee activation rate of 95% and its endorsement by global organizations like McDonald's, Domino's, and Nokia underscore its effectiveness in fostering a connected and engaged workforce. Recognized as a leader in employee engagement software, Blink continues to set the standard for employee experience platforms in today's dynamic work environments.



## Blink Pros & Cons
**What users like:**

- Users appreciate the **ease of use** with Blink, facilitating team engagement and communication effortlessly. (18 reviews)
- Users value the **ease of communication** in Blink, fostering teamwork and a positive social environment. (14 reviews)
- Users appreciate Blink's **transformed communications** , making it user-friendly, engaging, and supportive for front-line workers. (11 reviews)
- Users find Blink to be a **transformative tool for internal communications** , enhancing connectivity and collaboration among front-line workers. (11 reviews)
- Users value the **engagement features** of Blink that foster connection and pride within the organization. (10 reviews)
- Collaboration (9 reviews)
- Communication Efficiency (9 reviews)
- Users love the **easy setup and intuitive use** of Blink, enhancing their daily operations and collaboration. (6 reviews)
- Users enjoy the **user-friendly mobile app** and appreciate Blink’s ease of use and responsive customer support. (6 reviews)
- Messaging Features (6 reviews)

**What users dislike:**

- Users wish for **missing features** like Blink Forms, searchable chat, and event configuration to enhance their experience. (10 reviews)
- Users experience **file sharing issues** due to sync problems and lack of email notifications for updates on Blink. (6 reviews)
- Users express disappointment over the **lack of essential features** in Blink, limiting its functionality for team collaboration. (6 reviews)
- Users feel frustrated by the **limited functionality** of Blink, particularly missing features like Blink Forms and shared note-taking. (5 reviews)
- Users express frustration over the **lack of email notifications** , leading to missed updates and delayed communication with team members. (4 reviews)
- Users find the **limited chat functionality** restrictive, lacking essential features like search and note sharing capabilities. (4 reviews)
- Users find the **messaging issues** in Blink frustrating, particularly with photo sending limitations and email clutter. (4 reviews)
- Feature Issues (3 reviews)
- Users find the **insufficient details** in Blink frustrating, particularly regarding message searching and file archiving. (3 reviews)
- Limited Customization (3 reviews)

## Blink Reviews
  ### 1. Awesome Implementation Team and User-Friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about Blink?**

The implementation team is awesome...the software is user friendly!

**What do you dislike about Blink?**

Nothing really...too soon to tell, but I don't think there will be anything.

**What problems is Blink solving and how is that benefiting you?**

Employee call ins, global communication and fun!

  ### 2. Up-to-Date, Informative, and Refreshing Experience with Blink

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Blink?**

Up to date information, informative and refreshing

**What do you dislike about Blink?**

I am happy with blink - nothing negative to note

**What problems is Blink solving and how is that benefiting you?**

Keeping up to date of what is happening throughout apex without having to seek information

  ### 3. Easy Way to Stay Updated on Company News and Connect with Colleagues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Blink?**

Staying updated with Company news and contact with colleagues.

**What do you dislike about Blink?**

Too much non- work information on there.

**What problems is Blink solving and how is that benefiting you?**

There is useful information when something goes wrong.

  ### 4. Great Communication Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Blink?**

Direct chatting to coworkers! I also like that it is easy to share things with a large group of people. And it’s very fast and easier to get a hold of coworkers who might be on the phone.

**What do you dislike about Blink?**

I least like that sometimes things are hard to search for that were posted on the main hub some time ago.

**What problems is Blink solving and how is that benefiting you?**

Blink allows the users to communicate quickly or provider answers to questions if another coworker is on the phone line, thus allowing the coworker to multitask.

**Official Response from Jane:**

> Jessica, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 5. Work Facebook & Instagram - Love It!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah M. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Blink?**

I love that we have managed to begin to move all our work WatsApp groups away from our personal chat space. Blink has allowed us to compartmentalise work on an app. It has been great to be able to be away from the business and not feel guilty about not replying to WatsApp messages. 

I LOVE the social aspect to this, the feed makes it look like a FB/Insta feed and it is all so positive! It makes you so proud to work for the company I do, see what is going on across multiple departments and multiple venues. It is also great to see & hear from people that I may not have necessarily heard from before and to see them so engaged and proud of working for Signature.

**What do you dislike about Blink?**

It would be great if we could send multiple images in one go in group chats.

**What problems is Blink solving and how is that benefiting you?**

Compartmentalizing work chats away from social. This allows me more 'me' time when I am not officially working, meaning I am switching off. 

Blink has opened up communication throughought the group and I can now see what different departments, venues are working on and you can see how proud people are to work for Signature.

**Official Response from Ines Ferreira:**

> Hannah, thank you so much for your 5-star review! 🌟

We’re glad to hear you’re enjoying the social feed! It’s inspiring to see teams engaging positively and sharing pride in their work. Blink is all about helping colleagues connect and stay informed, even across different locations. 

Thank you also for your suggestion about sending multiple images in group chats. We’re always looking to improve, and feedback like yours helps us focus on what matters most. We’ll share this with our product team as we explore future updates.

We look forward to continuing this journey with you!

  ### 6. Communication and teamwork in the workplace can be greatly improved

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon Z. | DevOps Engineer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about Blink?**

We have been able to utilize many unique features of Blink that make it a wonderful tool for time tracking and scheduling our tasks. Some examples of these features are a reporting app, a mobile attendance survey, personalized push notifications, and a work calendar. The mobile app keeps everyone up to date with the latest news, direct messages, and company announcements. One of the strengths is the way it streamlines and consolidates communication, which has allowed us to improve team engagement and foster better alignment between different departments. Teamwork is top notch; I can chat or message any colleague, email any file with drag-and-drop functionality, and the best part is how well it integrates with other applications and programs.

**What do you dislike about Blink?**

It's a fantastic tool, no doubt about it, but I wish the notifications were more customizable. If not configured correctly, notifications can be quite distracting.

**What problems is Blink solving and how is that benefiting you?**

With Blink, we can quickly implement workflows, track employee assignments, and communicate across the company. It has allowed us to streamline our people management processes, from scheduling and onboarding to monitoring and viewing performance metrics across multiple departments. Our internal communication has improved, and as a result, our employees have developed a greater sense of community. We are now more organized and productive than ever before, thanks to fewer miscommunications and the elimination of multiple messaging channels. Everyone, even those working remotely or in the field, can now easily and quickly access the flow of information. We are truly amazed at the scalability of Blink.

**Official Response from Ines Ferreira:**

> Brandon, thank you so much for your 5-star review! 🌟

We're thrilled to hear that you are finding Blink to be a wonderful tool for time tracking and scheduling tasks. The features you mentioned, such as the reporting app, mobile attendance survey, personalized push notifications, and work calendar, are designed to streamline communication and improve teamwork. We appreciate your feedback about the notifications, and we will take it into consideration for future updates.

We look forward to continuing this journey with you!

  ### 7. Great way to connect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa G. | General manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Blink?**

I love how we can connect and get to see other sites and how they are working. As well as we get alot of ideas

**What do you dislike about Blink?**

Nothing so far love it !nothing needs to change

**What problems is Blink solving and how is that benefiting you?**

Showing what other stores are doing and getting ideas

**Official Response from Ines Ferreira:**

> Hello Lisa, 

Thanks so much for your kind words! 

We're thrilled to hear that Blink is helping you connect across sites and spark new ideas. That’s exactly what we’re here for! 

  ### 8. Blink is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Blink?**

Blink has allowed for internal communications to be transformed, particularly for front-line workers who have struggled with accessing important information quickly, and feeling connected to the rest of the business.  Communication across a multi-site business is challenging, but Blink has allowed for this to be overcome in a user-friendly, fun and engaging way.  I would highly recommend to anyone looking to improve communication within their business.  
Implementation was easy, well supported and the ongoing support from Blink has been fantastic too.

**What do you dislike about Blink?**

We have had some reluctance from colleagues not wanting to enage in a 'social media' app.  Very much our problem and not Blink!

**What problems is Blink solving and how is that benefiting you?**

Blink allows for communication (vertical and horizontal) to be significantly improved in a fun, friendly and instant way.   It allows for all colleagues to connect and engage with each other, which without this platform could not happen.

**Official Response from Ines Ferreira:**

> Thank you for your wonderful feedback! 

We’re thrilled to hear how Blink has transformed internal communications for your frontline workers and made connecting across multiple sites easier and more engaging. It’s great to know the implementation and ongoing support have met your expectations as well!

Thank you for being a valued part of the Blink community!

  ### 9. Blink and you'll miss it!😏

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe F. | Allocation Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Blink?**

Its a good social tool for a bus garage to use as a whole, to pass on useful and important information as a group, to all the staff.

**What do you dislike about Blink?**

The little magnifying glass to look at hours, times out too quickly when im looking at driving duties.
There is no function to print my payslips.
The email heading when I recieve requests from drivers is too long....I just want their name ,and employee I.d. so to help with dealing with so many requests.

**What problems is Blink solving and how is that benefiting you?**

There is a support email address that has been useful to get started with the product.

**Official Response from Ines Ferreira:**

> Joe, thank you so much for your 5-star review! 🌟

We're glad to hear that Blink is serving as a useful social tool for your bus garage, and we're pleased to know that the support email address has been helpful in getting you started with the product. We truly appreciate your feedback, as it’s incredibly valuable in helping us continually update and improve Blink.

We look forward to continuing this journey with you!

  ### 10. I've found Blink invaluable in being able to communicate with colleagues that I rarely see.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth R. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Blink?**

I like that there are multiple ways to reach people and its akin to other social media platforms. The messaging function is so useful.

**What do you dislike about Blink?**

I don't like that you can't search for previous messages in chats and there isn't an archive of files/photos sent. If there could be a function that does this, similar to whatsapp, it would be brilliant.

**What problems is Blink solving and how is that benefiting you?**

We're able to reach our colleagues in other units directly without relying on busy managers to relay messages to their teams.

**Official Response from Ines Ferreira:**

> Thank you for your 5-star review, Ruth 🌟

We’re thrilled to hear that Blink’s messaging features and social-media-like functionality are helping you connect with colleagues directly and efficiently.
You can find an archive of files and photos sent in each chat by clicking the information button in the top-right corner, then selecting "Media/Docs."

Thank you for being part of our journey, and we’re excited to deliver even more great things in the future.

  ### 11. Great communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig C. | Store Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Blink?**

That it is a one stop shop for communication to engage with colleagues and update them what's happening in their organisation. This improves culture and  employee engagement.

**What do you dislike about Blink?**

I least like the chat function, maybe try and make it more like WhatsApp it could improve the user experience

**What problems is Blink solving and how is that benefiting you?**

Improves communication in our store

**Official Response from Ines Ferreira:**

> Thank you so much for sharing your positive experience with Blink, Craig!

 We’re thrilled to hear that our platform has helped centralize communication, strengthening your culture and employee engagement.

We also appreciate your honest feedback about the chat function - we're continually working to enhance Blink’s features, and suggestions like yours help guide our improvements.

Thank you again for taking the time to review Blink!

  ### 12. Blink has changed the way we communicate in the workplace

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul K. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Blink?**

Blink is so easy to use, similar to whatsapp for messaging and socialo media platforms for the feed elemant. It's made communication with our venue teams straightforward and helped us work more collaboratively.

**What do you dislike about Blink?**

Updating staff details - it doesn't auto synchronise with our HR platform

**What problems is Blink solving and how is that benefiting you?**

The main problem Blink has solved is easier commnication with and between venue teams. We were relying on whatsapp before which intrudes on people's private lives.

**Official Response from Ines Ferreira:**

> Thank you for your feedback, Paul! 

We're glad to hear you’re enjoying Blink. We noticed you had some difficulties with auto-syncing to your HR platform, and we’d love to learn more about which software you’re using to see how we can further support you. Please feel free to reach out to us at support@joinblink.com, and our team will be happy to assist.

Thanks again for being part of the Blink community!

  ### 13. Blink is our hero!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daisy T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Blink?**

Our frontline absolutely love being able to post out things themselves, and they feel part of the community of colleagues. We had a slight manager / frontline divide before Blink - but now it's helped everyone feel involved and equal. We also love the Hub as it allows people to be self sufficiant! The customer support is absoluetly  excellent!

**What do you dislike about Blink?**

Some of our staff are older and 'don't use mobile phones or apps' so this is the only real issue we've had -which is more of an issue on our side  - we love Blink!

**What problems is Blink solving and how is that benefiting you?**

It's allowing us to use the Hub to cut out the long process of having to book time with a manager to sit and access things like files, policies, application forms, etc. It's allowed our teams to be more self sufficiant! It's also solving the issue that we had of people not feeling involved in things. 

For example we have night workers and weekend workers who may not be involved with team meetings etc. Or some people work outside in areas where they don't have eay access to our communication noiceboards.

**Official Response from Jane:**

> Daisy, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 14. Blink: Boosting Employee Engagement Across a Mobile Workforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura P. | Campaign Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

We love that Blink tackles our past challenges of inconsistent messaging and low engagement, especially with our remote and frontline workforce. Its functionality across desktop and mobile apps allows staff to easily access company messages, connect with colleagues, and utilise systems on-the-go. This fosters a two-way communication flow between managers, teams, and the entire business, boosting teamwork and knowledge sharing. Employees actively use the system to post, engage with each other, and build a more collaborative work environment – that's what makes it a game-changer for engagement.

Since its launch in July 2023, Blink has achieved 100% registration among ODS employees, substantially improving communication and engagement across the organisation!

**What do you dislike about Blink?**

No system is perfect, and occasionally Blink may experience minor glitches. However, the support team is really responsive, and is always on top of things and resolves any bugs quickly. Their helpfulness ensures a smooth user experience.

**What problems is Blink solving and how is that benefiting you?**

Blink helps us to foster a more inclusive communication culture. Employees can now easily share ideas, updates, and achievements with the broader organisation. This two-way communication. Additionally, the system allows for peer-to-peer recognition, further strengthening engagement.

**Official Response from Jane:**

> Laura, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 15. Blink Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Blink has been a game changer for our  organization. The timeliness of employee communication has increased dramatically, allowing us to exchange crucial information with our team in real time. As an Emergency Medical Services provider, all branches of our organizational need be in constant  communication. Since implementing BLINK, we have benefitted from a dramatic culture change. Where the everyday habit of society is utilizing  phones, BLINK is the perfect complement  for communications. We have found that this tool breaks down barriers for staff which allows them easy access to forms, schedules, protocols and other  necessary information and brings it literally right to their fingertips. This greatly assists in our business operations.  As well, the ease of our information being presented in a familiar yet professional way allows our team to quickly respond and engage in conversations whether those are of an employee engagement nature, a more serious subject and all those in-between. BLINK was also a cost savings from our former platform which allowed us to reallocate the savings to other projects and initiatives. BLINK is much more than meets the eye. So BLINK…and don’t miss it!

**What do you dislike about Blink?**

We do not see and downsides of this app.

**What problems is Blink solving and how is that benefiting you?**

The timeliness of employee communication has increased dramatically, allowing us to exchange crucial information with our team in real time. As an Emergency Medical Services provider, all branches of our organizational need be in constant  communication. Since implementing BLINK, we have benefitted from a dramatic culture change. Where the everyday habit of society is utilizing  phones, BLINK is the perfect complement  for communications. We have found that this tool breaks down barriers for staff which allows them easy access to forms, schedules, protocols and other  necessary information and brings it literally right to their fingertips.

**Official Response from Jane:**

> Matt, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 16. Excellent platform for businesses to keep in touch with their staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

It's easy to use, ability to time when posts are up for reading, create groups for chat, able to turn comments off is a big bonus.  I use the Blink many times throughout the day and like the fact that we can upload files onto the Hub that are relevant, this integrating is a fantastic addition as our staff can see what they need to.  setting up Blink on phones and computers is easy and users are connected instantly.

**What do you dislike about Blink?**

No moderating, certain drivers like to post stuff they should not be, there is nobody to moderate a post before it is displayed.  This could be a function only required for the few who do indeed breach our Social Media Policy.

**What problems is Blink solving and how is that benefiting you?**

Our workforce is predominantly drivers and therefore out on the road most of the time, this gives us the ability to reach all of them at any time of the day and keep them informed of any issues / diversions etc.

**Official Response from Jane:**

> Richard, thank you so much for your review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 17. It's not just a communications tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna K. | HR Business Partner (Group Projects), Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Ability to access key company systems/platforms on the go wherever you are; kept up to date with the latest company news and information relevant to me. Great customer service, any challenges are resolved within a timely manner. Constantly developing product where new features are introduced due to regular feedback from BLINK's customers.

**What do you dislike about Blink?**

There is nothing not to like about this product

**What problems is Blink solving and how is that benefiting you?**

We have a large population of our staff based on site with limited or no access to a laptop/pc. They can access key systems on the go, and keep up to date with latest communications. In particular, anything that is critical with regards to Health & Safety matters/any training that is obligatory. Site based staff can now access our employee enagement survey on their phones. There is a reduction in email communication; BLINK App enabled us to move away from lengthy memos to a short and concise messages which are reaching more employees.

**Official Response from Jane:**

> Anna, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 18. Blinkity Fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon B. | Network Performance, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Blink?**

Blink is easy to use, both as and admin user and standard user. System is easy to install and has a friendliy UI. I have contacted Customer Support for requests previously through our own team and these have been looked into. I use Blink almost daily, for communicating with employees and getting updates on the business. The app has plenty of features and allows for staff to freely comment as they wish with the ability to lock posts should the need arise. It has intergrated into our business well and is a go to app for all our staff.

**What do you dislike about Blink?**

Some staff see the app as way for the company to monitor them but these are few and in a signifcant minority.

**What problems is Blink solving and how is that benefiting you?**

Allows for us to directly engage with all employees. Providing an oppurtunity to keep everyone up to date on the business.

**Official Response from Jane:**

> Simon, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 19. Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jimmy J. | Freelance Translator and Interpreter, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Blink?**

I like that it is a safe place for my coworkers and me to share ideas and techniques to grow as leaders while doing our jobs. I like how easy it is to post anything. I like how ready to help the customer service team is. I like the AI feature that allow me to easily integrate anything and use it every time I want. and it get implemented with no headache as well.

**What do you dislike about Blink?**

I would love blink to offer the opportunity to create stories not just posts. The content sometimes gets frozen before posting or loses its quality too much.

**What problems is Blink solving and how is that benefiting you?**

The main problem Blink is solving for us at our company is the lack of communication and engagement at a company level.

**Official Response from Jane:**

> Jimmy, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact with increasing communication and engagement. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

  ### 20. Great workplace engagement tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron T. | Internal Communications Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Blink has been great tool to reach every single colleague across the business. We have a significant number of front line workers who are either out on the road, on construction sites or operating in a warehouse, we are now able to be in the pocket of these people.

**What do you dislike about Blink?**

It would be great to choose from multiple reactions on comments, similar to feed posts, however, I beleive this is being implemented in a future update.

**What problems is Blink solving and how is that benefiting you?**

Blink allows us to reach every single colleague in the business. From the CEO to the truck driver out on the road, we can be in the pockets of everyone. The app also provides a single place for consistent, regular business updates, as well as an easy way to access tools and policies for day to day working.

**Official Response from Jane:**

> Aaron, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact on engagement. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

  ### 21. I love staying in the loop!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawnee S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about Blink?**

I love that blink allows our company to share updates, news, events, vendors, and changes within our company. I use blink atleast 3 times a day minimum. I enjoy having a central HUB area for all of my documents making files easy to locate by searching and filtering, I also really enjoy that LITERALLY everything I use in my day to day tasks can be located within Blink (Of course we had to build it out to our needs and everyone is different).Blink offers the ease of implementation making it effortless to navigate and simple to use, tailored specifically for our office environment. The customer service help option has messenger where they can connect you to a live agent and they can walk you through areas of struggle and assist you in a timely manor. If you're like me, I hate calling and being put on hold and the help desk makes it simple. Implementing Blink is a breeze due to its ease of integration, much like Facebook in my opinion when sharing posts, ensuring seamless navigation and straightforward usage within our office environment. When I need something I remind myself "Did you check blink?". If I need to make an annoucement to my collegues I ask myself "Did you Blink it?". You can also use a # at the bottom of a post to easily go back and track your posts when searching by including your # and it will pull up everything related to that specific hashtag.

**What do you dislike about Blink?**

I have been using BLINK for 3+ years and I have yet to find something I dislike.

**What problems is Blink solving and how is that benefiting you?**

Blink solves questions we may have within our office. We utilize BLINK before going else where for advice or recommendations for certain scenarios. It helps our agents and staff stay on top of changes, questions, and how to's

**Official Response from Jane:**

> Shawnee, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 22. Communication is key, team work is free!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giovanna . | Care Champion, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Blink?**

Keeps you updated with what is going on in your work place and other facilities connected with you around Australia.  Share ideas to others in different areas of your field.  Give appreciation to collegues.  Show your facilities photos and give them ideas of how you make things better in the workplace.

**What do you dislike about Blink?**

I have nothing to say negatively about Blink, I think its a great tool.

**What problems is Blink solving and how is that benefiting you?**

the communication problem.  Also the morale problem; sharing your gratitude to other co-workers boosts their morale.

**Official Response from Georgie Scott:**

> Giovanna, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact with connecting all your facilities. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

  ### 23. Super app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Blink?**

Super helpful agents other than the app being easy to use. Its also under development thats why theres still a lot of room of more improvements

**What do you dislike about Blink?**

as mentioned, it is still under development, thats why in comparison to other messaging app, theres still a lot of missing tools/features. but their agents are willing to listen to these suggestions so im expecting great things from them

**What problems is Blink solving and how is that benefiting you?**

Mostly the communication and the engagement is a plus

**Official Response from Ines Ferreira:**

> Thank you for your 5-star review! 

We're thrilled that you find Blink easy to use and our team helpful. We appreciate your patience as we continue to develop and improve the platform. Your suggestions are invaluable, and we’re excited to deliver more features to enhance your experience.

Thank you for choosing Blink to boost communication and engagement—we’re grateful to have you on this journey with us!

  ### 24. An amazing tool for keeping your business up to date.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindee K. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2024

**What do you like best about Blink?**

The features that I really enjoy is any time we push out policies and procedures we don't have to have long drawn out meetings. We can push the information to each employee for them to ead and acknowledge.

**What do you dislike about Blink?**

I haven't really come across anything negative, we are still relatively new to the application.

**What problems is Blink solving and how is that benefiting you?**

We have all our documentation regarding our business, HR policies and pay in one spot. You can log in to blink and find answers to all your questions. You can push out policies and procedures and have employees acknowledge them and sign them from the app. You can encourage your team and can also let the team know about any emergencies or things that are coming up.

**Official Response from Jane:**

> Cindee, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 25. Social Media for Signature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hannah M. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Blink?**

I love that Blink is our own personal Signature platform! Such a great tool to be able to seperate work from personal chats whilst seeing everything that is going on around the company/in each venue.

**What do you dislike about Blink?**

That you can only send one photo at a time in messenger. Not a big deal though.

**What problems is Blink solving and how is that benefiting you?**

Removing all my work chats from my personal WhatsApp. Meaning I have more 'me' time.

**Official Response from Tom Scamell:**

> Hi Hannah! 

Thanks for your feedback - it's great to hear you're enjoying Blink! 

Noted on the photo - we're consistently updating our features so I'll pass it on to the product team. 

Tom

  ### 26. A great way to connect with colleagues, whilst keeping your Whatsapp personal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Blink?**

It is a very accessible platform. It is really easy to share news or company updates in a space where everyone can get involved and react!

**What do you dislike about Blink?**

So far, I haven't come across anything I dislike about Blink.

**What problems is Blink solving and how is that benefiting you?**

It is allowing us to free up our personal communcation platforms, like Whatsapp. It has also become a great space to share updates and stories whether they are silly or professional. There is room for everything.

**Official Response from Ines Ferreira:**

> Thank you so much for your review! 🌟

We're thrilled to hear that Blink is providing an accessible and engaging space for company news and updates, where everyone can get involved and interact.Creating a platform that encourages team connection and participation is central to our mission, so it's wonderful to know it's working well for you.

We look forward to continuing this journey with you!


  ### 27. Easy to use information portal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Blink?**

Easy to use. It is easy to post into the feed. I like confidential chat and the facility to store documents in the chat as well as information in Hub. It makes it easy to reach colleagues in my organisation with key information that is relevent to them.

**What do you dislike about Blink?**

Blink helps you write a post using a feature called Blink Assist. Sometimes this is really helpful but if it is used too often, it becomes repetitive.

**Recommendations to others considering Blink:**

Turn off notifications for a single post please?
We would like to acknowledge staff anniversaries (Congratulations - 1 year service etc) so would like to know if this could feed into the system to say who has a employment anniversary each morning or week- in the same was Facebook tells you when it is someone's birthday.

**What problems is Blink solving and how is that benefiting you?**

I can communicate to the whole team, a number of teams or just a few members of a team. We have confidential team chats and store easy accessible documents.
We can communicate with each other at any time and get feedback on new ideas. If there is an important message than needs to go out to the team, such as an emergency road closure, it's useful that we can send a push notification with the message. This is very important with shift workers.

**Official Response from Jane:**

> Thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 28. Fantastic Intranet Plaform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Blink has been a game changer for our organization! Since the very beginning of our relationship with Blink, we've been impressed. They implementation process was smooth, and the platform is so easy to use from a user perspective and as an admin. Our workforce is very dispersed and we were finding it hard to share updates with everyone, but Blink has connected us and overall our staff are more informed and engaged. The information is centralized and the platform itself is so similar to all other social media platforms, so the learning curve was easy. Our feed is busy, in a good way. Staff feel comfortable sharing information themselves (which has alleviated the workload for our Communciations Team), and the organization uses it to share news, important updates and all other information that is relevant to someone's job. I could go on, but overall we have been very happy and we appreciate that Blink works seamlessly on mobile and desktop. I would highly recommend this to a any company/organization with a dispersed workforce.

**What do you dislike about Blink?**

We've recently experienced some issues with the search function when a feed post if featured, however the issue is being addressed and the support team has been very responsive.

**What problems is Blink solving and how is that benefiting you?**

We were struggling to get important information to all staff, and Blink has solved this communication challenge. We had found that many of our frontline staff didn't check their emails as frequently as we'd like, and Blink offers us an alternative way to stay connected. Forms, policies, HR specific requests, email can easily be accessed through the Blink mobile app which is available at all times and not reliant on our server. This was one of the big reasons we wanted to make a change. This independance from our servers means that during outages and technical issues we can still communicate with our teams.

**Official Response from Jane:**

> Thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 29. Well organized and efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Blink?**

This platform has a user-friendly interface that is inutitive and easy to navigate. It has good performance, things load quickly on the news feed so I'm able to see company updates. I like the feature that you can prioritize based on urgency and that you can also include polls. I like that you can celebrate, thumbs up or do other functions for the comments. My company frequently uses this platform and it continues to serve us well.

**What do you dislike about Blink?**

I find when I'm trying to download items off blink it can be difficult - a lot of prompts before I'm able to have accesibility to the forms other team members have added. Would be nice to add a survey option. I could do without the "suggestions for you" option, just feels like unnessisry clutter to the home interface.

**What problems is Blink solving and how is that benefiting you?**

A way to communicate that is less clunky then group emails. Keeps everyone in the company updated on a platform seperate from emails which are categorized differently.

**Official Response from Jane:**

> Thank you so much for your review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 30. The best user experience for communication and collaboration within a workplace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen W. | Head of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

I'm a huge fan of Blink, both as an administrator and as a user. As a user, the experience is fantastic, super easy use but also to snooze in times where you’re away from work.  It enables me to engage with all the teams across the wider business and collaborate when I’m needed without being overwhelming like emails can be. I use Blink everyday when I’m working and it’s my go too tool to manage communications about events, projects and updates that are required either for the whole business or specific smaller teams. As an admin user, the functionality and ease to make updates is second to none, it’s our go to for making our employee experience easily accessible and updatable.

**What do you dislike about Blink?**

In our organisation Blink allows for 'private' group chats' to be set up which can lead to many unmanaged conversations, tricky when you'd like to colaborate as these are more difficult to manage. would be nice to turn on/off some functionalty. That said, its not an issue just a nice to have.

**What problems is Blink solving and how is that benefiting you?**

Allows our business to communicate and collaborate across all teams in an efficient and effective way
Enables us to have a platform for all company employee experience material, thats easily accessible on all platform whenever and wherever they may be

**Official Response from Jane:**

> Helen, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 31. A practical solution to successfully reach front line colleagues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Blink?**

As we have colleagues all across the country, driving trucks, on building sites etc, Blink has given us an easy way to reach everyone across the business. One of our biggest successes is using Blink to share our monthly video update which provided consistent messaging to all our colleagues, as well as providing visibilty to our senior leaders.

**What do you dislike about Blink?**

Blink has lots of great functionality, like storing important documents, accessing people forms, recognition, news etc but as you always land on the social feed, it can often feel quite busy when you first log in.

**What problems is Blink solving and how is that benefiting you?**

Blink allows us to reach front line staff who do not have access to a company email etc. We can now reach all staff in the same way so we can provide consistent messaging across the business.

**Official Response from Jane:**

> Aaron, thank you so much for your review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 32. Great for sharing updates for business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah O. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about Blink?**

I like the Blink gives us a centralized location for sharing social and business updates for co-workers. It's easy to login to and a simplee platform to post in. It's also a nice place to be able to post FAQ's or intranet documents.

**What do you dislike about Blink?**

Some employees are slow adopters because it's another piece of tech, but this isn't a problem with the platform itself.

**Recommendations to others considering Blink:**

Play around with it and see what works best for your company. As far as the HUB goes, organization is key but that will be different for each company.

**What problems is Blink solving and how is that benefiting you?**

We needed a good source for intranet, and sharing company social and news updates.

**Official Response from Georgie Scott:**

> Sarah, thank you so much for your 5-star review! 🌟 
We're thrilled to hear that Blink is making a positive impact with centralizing everything.  Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know. 

We look forward to continuing this journey with you!

  ### 33. Changed the way we communicate as an organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa S. | Actor, Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Blink has improved our internal communication dramatically while cutting down on hundreds of emails! So much more comprehensive than Slack. In addition to the news feed and the direct chat feaature, we are also able to utilize the HUB to share mobile friendly content to specific teams. The customer support team is great and made implementation super easy.

**What do you dislike about Blink?**

I would love if there was a push to email function so we also have the ability to push an email out for important communication.

**What problems is Blink solving and how is that benefiting you?**

Blink solved our problem of needing to manage 20+ group emails and bombarding our team with email communication that was difficult to sift through,

**Official Response from Georgie Scott:**

> Hello Lisa, thank you so much for your 5-star review! 🌟

We're thrilled to hear that Blink is making a positive impact with cutting down all your emails! Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

  ### 34. Great partnership to find solutions for your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy K. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Blink?**

Blink finds a way to make the most out of your employee experience. Their goal is to work with you to find the solutions that can help you run your business better. Every step of the way they ask for feedback and ideas for ways that they can make their system work better for us. We utilize surveys that Blink provides great data for us to develop actions. Our teams use the group chats to stay connected with their teams. We set up personalized posts on a schedule for employee recognition. There are just so many ways that Blink helps us run our business better.

**What do you dislike about Blink?**

I don't have any area right now that I can think of.

**What problems is Blink solving and how is that benefiting you?**

Giving our employees a voice. Like never before we are hearing our employees and communicating with our employees in ways that connect them to the information they need.

**Official Response from Jane:**

> Tracy, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with communication. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 35. Blink is an industry game changer for home care integration and communication for team members.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie W. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about Blink?**

Blink links a workforce together and provides a one stop shop that team members can access to complete their work day. The platform provides not only an outlet for communication and for team member camaraderie but also as a workplace hub. Blink is ultra responsive to feedback and uses suggestions to add enhancement and features to the platform. We would be lost without Blink!

**What do you dislike about Blink?**

The only downside of the Blink platform is that the  broad feeds can become a place of negative engagement by a few disgruntled team members. Often, important messages are ignored or not noticed because the feed is crowded with personal posts from team members. Blink could use more innovation that allows pushing mass private messages and the ability to connect a team member to a workgroup rather than a 1:1 message.

**What problems is Blink solving and how is that benefiting you?**

Blink acts as an employment Hub for direct care staff that had limited access to work platforms in the past. Blink not only solves communication challenges but the hub allows for single sign on technology that easily links a team member to all the apps and platforms needed in their role. Blink also has developed an innovative forms builder to help collect surveys and forms needed from a field based team of employees.

**Official Response from Jane:**

> Jamie, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 36. Great way to keep up to date

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emma S. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Blink?**

Accessing the most up to date document and policies is very easy.
Seeing what other services are doing and promoting what our service does.
Easy to use and downloading the app was quick and simply.
Everytime i have an issue Customer support was easy to access and quick to respond.
Featured or priority post are prominnet so you can not miss important things.

**What do you dislike about Blink?**

No downsides to using it. 
Sometimes notfications can be a little much but you  can adjust your settings.

**What problems is Blink solving and how is that benefiting you?**

One place to access all the document i need for my role. The ability to securely message my whole team at the same time.

**Official Response from Jane:**

> Emma, thank you so much for your review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 37. Connecting across the Business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Blink?**

Blink allows employees to sit on a level playing field; communication is not limited to a top-down approach, something which allows a togetherness across the board, helping new employees to integrate into the business, understanding its culture, with ease.

Blink fulfills a niche channel, allowing employees to raise awareness and communicate personal passions outside of business activity including fundraising; something which is more difficult to do on traditional channels such as Teams and Email. 

On a weekly basis we will see employees share information about their current efforts both in and outside of work, allowing us to connect on a personal level, understanding each other further. This regular use of the platform is great to see.

Customer support is, usually, helpful and friendly, although I have, on occassion, received a sharp response.

**What do you dislike about Blink?**

Blink, like any social media, is reliant on its user base for its success. While we can call to action for use of the platform, ultimately our engagement relies entirely on whether our employees want to use Blink. This is not something Blink can actively 'fix', however ensuring ease of accessibility is crucial. 

Blink's 'Hub' feature isn't the easiest to use or the most beneficial to our business. On a personal level I find it can clutter the dashboard for little value.

**What problems is Blink solving and how is that benefiting you?**

Employee Engagement is the big issue here! Ensuring that there is an active and, crucially, informal platform to develop a 'vibe' to the business is massive. Having a space to share business updates, the reward and recognition scheme, newsletters, and competitions, without cluttering the email inboxes for busy employees, is a boon!

**Official Response from Jane:**

> Thank you so much for your review! 🌟

We're thrilled to hear that Blink is making a positive impact on engagement. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

  ### 38. Blink at Tonkotsu - we love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Blink?**

Responsive team
Constantly improving the software
Does everything we need in terms of doc storage and comms across the business
Phone and desk apps are similar in functionality

**What do you dislike about Blink?**

Somtimes uploading images via phone app can take a bit of time

**What problems is Blink solving and how is that benefiting you?**

Getting rid of Whatapp as form of team comms so people who are off don't get bothered - we run a restaurant business with shifts and people communicating 18 hours a day. You really don't want that if you're off
Central place for training manuals and docs, easy to set secuity levels 
Place to celebrate team and individual success

**Official Response from Georgie Scott:**

> Emma, thank you so much for your 5-star review! 🌟 

We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging communication gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know. We look forward to continuing this journey with you!

  ### 39. Great beginner employee app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Blink?**

How easy it is to use and the features! The feed is engaging for our employees and most people who have used it are happy with the simplicity of it. As a digital marketer, Blink allows us to fully engage and communicate with our large teams quickly and effectively!

**What do you dislike about Blink?**

Nothing I dislike, just a learning curve for some who are digitially savy and I wish I could add giphs on the app instead of searching for them externally!

**What problems is Blink solving and how is that benefiting you?**

Communicating with our larger organization and across all work locations. We are able to message them and see what is happening with them. This is a great way for us to engage with them without going to them and finding out what is happening. Several employees from different locations felt left out and now we are able to engage with them digitally and work on improving work relationships and work culture.

**Official Response from Jane:**

> Thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 40. Blink is the way forward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Blink?**

That it brings everyone together in one platform and it's so easy to use.

**What do you dislike about Blink?**

Honestly nothing. Everything is going well

**What problems is Blink solving and how is that benefiting you?**

Direct contact with my drivers that I don't usually get to see often with shift patterns. It's also helping with driver requests that come direct to me

**Official Response from Ines Ferreira:**

> Thank you so much for your 5-star review! 🌟

We're glad to hear that Blink is helping you stay connected with your drivers and making communication easier. 

We look forward to continuing this journey with you!



  ### 41. Blink has Been a Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron H. | President/CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Blink?**

Our manufacturing business operates 24x7.  Our operations team working shifts sees our business support and leader teams only 27% of the time due to night and weekend work.  We finally have an effective tool to enable active two way communications...for policies, directions and important company information!!  This really improves our team experience and engagement.

**What do you dislike about Blink?**

I would like it to have tighter integration with Office 365.

**What problems is Blink solving and how is that benefiting you?**

Increase timely communication. 
Increased transparency.
Increase connection for new team members in a rapidly growing business. 
Easy access to policies and procedures and connection with leaders and HR team.

**Official Response from Jane:**

> Ron, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with communication and engagement. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 42. Blink has been instrumental in improving our Internal and External Communications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yannick v. | Vice Principal and Junior Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Blink?**

Our Implementation Manager and Customer Success Manager have been instrumental in making Blink a success for streamlining our internal communications. The design and functionality within the app is everything you need to get staff excited about using the app and posting regularly.

**What do you dislike about Blink?**

The design and functionality around the statistics could be improved. It would be helpful to have more ownership of this particular area to improve reports.

**What problems is Blink solving and how is that benefiting you?**

Before Blink, we sent out bi-weekly newsletters to keep our staff up-to-date about what was happening within the business and in specific teams. This took up a lot of time. Blink has helped us streamline the communication channels and allowed internal staff to take ownership of regularly posting updates from their teams. Furthermore, we have also been able to utilise Blink as a communication tool for our external partners and trainers.

**Official Response from Jane:**

> Yannick, thank you so much for your review! 🌟
We're thrilled to hear that Blink is making a positive impact on communication. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 43. The best Employee Engagement App there is!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex P. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Blink?**

Blink is a really colorful and engaging app that brings all colleagues in every business together. Supported with world-class hyper care by the team (thanks Elly and Maggie), I have been really impressed with the better functionality it provides over alternative platforms such as Yammer. The team are constantly developing the app as well which makes it future proof. There isn't a better engagement app for businesses.

**What do you dislike about Blink?**

Nothing at all really. We always put forward improvements recommended from our colleagues but these improvements are tailored to our business and something Blink keep us updated on.

**What problems is Blink solving and how is that benefiting you?**

Ability to communicate to all our colleagues using one app. This allows us to tailor specific comms to our colleagues to improve engagement.

**Official Response from Jane:**

> Alex, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 44. Fantastic Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma Claire P. | Marketing Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Blink is extremely user friendly! They have done a great job of improving their features and listening to feedback to make changes for the better. Overall, it is just a wonderful app!

**What do you dislike about Blink?**

There really is no downside to using blink!

**What problems is Blink solving and how is that benefiting you?**

Blink offers a place for the work place to become more social, espeically for a busienss that has employees all over the state. We are able to connect on a more personal level with each other, as well as share photos, posts to other offices, and many more things!

**Official Response from Georgie Scott:**

> Emma! Thank you so much for your 5-star review. 🌟

We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.

We look forward to continuing this journey with you!

  ### 45. Loved the transition to Blink!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Blink?**

Very user friendly - a great all rounder app for all kinds of work comms

**What do you dislike about Blink?**

Getting used to it will take some time due to habit!

**What problems is Blink solving and how is that benefiting you?**

Communication between departments is much easier than via Whatsapp (which was used previously)

**Official Response from Ines Ferreira:**

> Thank you so much for your 5-star review! 🌟


We understand that adjusting to a new platform can take some time, but we're glad to hear that Blink is making communication between departments easier for you.


We look forward to continuing this journey with you!

  ### 46. Keeping employees connected through Blink

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Blink?**

Blink keeps our employees connected and informed. It's extremely helpful for our deskless employees to have needed company information, shortcuts to commonly used web pages and communications readily accessible at their fingertips. We use the app daily for communicating and access to company information in the hub. On the rare occasion that we run into a tech issue, the customer support is prompt to assist and super helpful.

**What do you dislike about Blink?**

There are no downsides to using Blink for our company's needs.

**What problems is Blink solving and how is that benefiting you?**

Blink is helping us keep the workforce connected.

**Official Response from Jane:**

> Samantha, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact on connecting your workforce. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 47. Blink has improved our internal communication more than we could have imagined

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scarlet M. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Blink?**

Blink is so easy to use for all our team & has improved our ability to communicate internally drastically.

**What do you dislike about Blink?**

The desktop app can be slightly clunky at times but only very occasionally.

**What problems is Blink solving and how is that benefiting you?**

Due to the nature of our business, not all our team members can be reached via email. Blink gives us the opportunity to push out communication instantly to as many people as we want. It is also helping our team to communicate on a 1:1 level outside of platforms we cannot oversee if neccessary.

**Official Response from Jane:**

> Scarlet, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 48. Fantastic team collaboration and communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark G. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Blink?**

Completely real-time social feed, with both team / company wide comms capabilities, plus direct messaging and company docs / directories / forms / integrations - it has revolutionisied how we work.

**What do you dislike about Blink?**

Genuinely can't see any downsides / dislikes; just ideas about extra features and developments.

**What problems is Blink solving and how is that benefiting you?**

Massively speeding up team communications, as we were still on paper (with a handful of digital) noticeboards only, greatly enhancing team engagement through the feel-good of being able to communicate all in real-time, comment, celebrate, collaborate and share thoughts.

**Official Response from Jane:**

> Mark, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 49. Pleasantly surprised!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Blink?**

The implementation team and support at Blink are entirely unique in my experience. The platform itself is very good and has enabled us to reach our wider team. It is intuitive to use and even a slight techophobe like me can operate it well!  I have been involved in many tech implementations and what you are sold at the outset rarely delivers, I can truly say that's not been our experience. The team at Blink go out of their way to find you a solution if it is not available at first glance.

**What do you dislike about Blink?**

Sometimes there are small glitches that prevent seemless use but this disappears rather quickly (opening an attachment and it is the wrong file). I am sure there could be more tech related feedback but from a people perspective, I am happy.

We couldn't brand it entirely to our business, that has been a little of the feedback to date - so we have essentially just kept Blink as the main name (clever on your part ;))

**What problems is Blink solving and how is that benefiting you?**

Reaching all colleagues, promoting benefits, giving business updates - increasing engagement and bringing people closer!

**Official Response from Jane:**

> Thank you so much for your review! 🌟
We're thrilled to hear that Blink is making a positive impact. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!


  ### 50. Blink is reliable and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meghan A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Blink?**

Blink is what we use for company comms outside of email and we LOVE sharing information about our clients, partners, etc. Being able to search past messages, highlight info to save for later, and upload pics/files is super helpful. Our Customer Success Manager, Kirsten, is also AMAZING.

**What do you dislike about Blink?**

Only thing I can think of is not being able to upload videos to chats and not being able to "like" someone's message in a chat (you can only reply to it).

**What problems is Blink solving and how is that benefiting you?**

It helps our new hires especially be able to have a platform to ask questions - basically gives them an amazing resource where they can search for something and can see how that problem/issue with one of their clients has been addressed in the past.

**Official Response from Jane:**

> Meghan, thank you so much for your 5-star review! 🌟
We're thrilled to hear that Blink is making a positive impact with centralizing everything. Our mission is to ensure every employee feels connected and valued, no matter where they are. Your feedback reinforces the importance of bridging digital gaps and providing a platform where everyone can stay informed and engaged. If there's anything more we can do to support your experience, please let us know.
We look forward to continuing this journey with you!



## Blink Discussions
  - [is there a way to set a folder up on the blink that only selected people can see](https://www.g2.com/discussions/is-there-a-way-to-set-a-folder-up-on-the-blink-that-only-selected-people-can-see) - 1 comment, 3 upvotes
  - [Is it possible to add a calendar in Hub that everyone could view so they know when events are?](https://www.g2.com/discussions/blink-is-it-possible-to-add-a-calendar-in-hub-that-everyone-could-view-so-they-know-when-events-are) - 1 comment, 1 upvote
  - [Is it possible to add a calendar in Hub that everyone could view so they know when events are?](https://www.g2.com/discussions/is-it-possible-to-add-a-calendar-in-hub-that-everyone-could-view-so-they-know-when-events-are) - 1 comment, 1 upvote

- [View Blink pricing details and edition comparison](https://www.g2.com/products/blink-blink/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-24+09%3A24%3A47+-0500&secure%5Bsession_id%5D=a649d11b-96ff-46b7-b1a3-f1a7ab3335a9&secure%5Btoken%5D=635b6710e20b7ee087aacf706832609997b3c36b2f1c5d7e1d337971a189effe&format=llm_user)
## Blink Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [DAS](https://www.g2.com/products/das/reviews)
  - [DashboardGenius Websystem](https://www.g2.com/products/dashboardgenius-websystem/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GreenRoad](https://www.g2.com/products/greenroad/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [OneAdvanced HR](https://www.g2.com/products/oneadvanced-hr/reviews)
  - [Opti](https://www.g2.com/products/opti/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Tres](https://www.g2.com/products/tres/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [VaultRE](https://www.g2.com/products/vaultre/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Learning](https://www.g2.com/products/workday-learning/reviews)

## Blink Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Core Features**
- Reports
- Gamification
- Connection
- Creative

**Generative AI**
- AI Text Generation

**Content & Community Features - Enterprise Social Networking (ESN)**
- Gamification
- Community Building
- Knowledge Sharing
- User Generated Content

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Platform Basics**
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Additional Features-**
- Analytics
- Virtual Office
- Educational

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**People Analytics - Employee Experience Software**
- Productivity

**Productivity Tools**
- Calendar
- Search
- Mobile
- Multi-Language Support

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Interoperability**
- Images or Gifs
- Integration
- Recognition & Rewards

**Admin & Reporting Features - Enterprise Social Networking (ESN)**
- Content Moderation
- Polls & Surveys
- Content Management
- Analytics & Reporting
- User Management

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- SOPs & Documentation

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Employee Listening

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Content Distribution - Employee Communications**
- Newsfeed
- Multi-Channel Sharing

**Generative AI - Business Instant Messaging**
- Text Summarization

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**AI - Business Instant Messaging**
- Content Generation

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