I use Blackthorn Events to schedule trainings in my Salesforce org, and it helps me easily record information on events and attendees. I really like the event builder feature with its many good capabilities and the wizard that guides you through the process. You can edit an existing event, clone one, create a recurring event, and do many more tasks to create an event from start to finish. The bookmark section on the left side panel with all the topics related to your event is also handy. The initial setup was super easy using the candy shop. Blackthorn Events seems like a more updated solution for managing events compared to what I used before. Review collected by and hosted on G2.com.

I find the simple navigation of the event builder a bit problematic. Review collected by and hosted on G2.com.

I like how fast Blackthorn Events is with their support. Even if they don't know the answer immediately, they are quick to respond. I feel like their events platform is very fast and helps with all my tickets, especially when I need to solve high-priority tickets. They solve technical problems whenever I need help with Salesforce, which is crucial for me. I think they have a good platform with high-quality support. Review collected by and hosted on G2.com.

not much Review collected by and hosted on G2.com.

How many reports can be pulled after collecting data from attendees Review collected by and hosted on G2.com.

I’ve had trouble with the checkout. There’s no way to accept a donation without having to set it up as an Event Item Main ticket, and the same issue comes up with products. I also can’t find a way to require people to choose their sessions before they check out. On top of that, there’s no option to enter multiple codes at checkout. Review collected by and hosted on G2.com.

Our experience with the tool is out of this world.Anytime we create an event,we are able to market our event on all social media platforms hence having alot of attendees.Our attendees have been giving us very positive feedback concerning the tool how easy it has been for them to buy tickets online and with a very smooth payment procedures. Review collected by and hosted on G2.com.

We have no dislikes beacuse it has been good this far. Review collected by and hosted on G2.com.

Ease of use—once I got the hang of it, i like it Review collected by and hosted on G2.com.

It took me awhile to learn how to set up events. I had to reach out to someone within my organization that had more experience with the platform to help walk me through it. Review collected by and hosted on G2.com.

I like that Blackthorn Events makes it fairly easy to set up and manage an event. The event wizard and event builder tools are an easy way to get event records started. They walk you through the different fields and parts of the event record, providing guidance on setting everything up. Review collected by and hosted on G2.com.

Customer support can be a little slow in responding and resolving issues. Review collected by and hosted on G2.com.

I like how Blackthorn Events is relatively flexible and not too hard to use. It makes it easier to track registrations, run reports, and post events on our website, as well as send confirmation emails and follow-ups. Review collected by and hosted on G2.com.

I think Blackthorn Events is a little constrained in the available filters for event reports, and I think there could be additional automation/AI usage that would make things even easier. Review collected by and hosted on G2.com.

I like that it is so easy to created events and register attendees. Review collected by and hosted on G2.com.

Not much, maybe could use more features. Review collected by and hosted on G2.com.

The backend processing—registration approvals, attendance tracking, and reporting—has saved a lot of time and reduced administrative work. Review collected by and hosted on G2.com.

The event web page builder didn’t deliver the level of control we were hoping for. When we tried using the iFrame on our website, we ran into awkward paging and display issues, so we ended up building our own branded pages and using only the Cart functionality, placing the Register button on our own pages. Review collected by and hosted on G2.com.

Integration with Salesforce, reporting functions, and increased visibility into event reports, registration numbers, and post-event attendance numbers Review collected by and hosted on G2.com.

We would appreciate the opportunity to adjust the UX interface to better align with our brand standards Review collected by and hosted on G2.com.