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Blackpoint Cyber Reviews & Product Details - Page 24

Blackpoint Cyber Overview

What is Blackpoint Cyber?

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming.

Blackpoint Cyber Details
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English
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Product Description

Let Blackpoint's managed SOC team monitor your network so you can focus on running your business.

How do you position yourself against your competitors?

At the core of Blackpoint’s MDR service is our patented SNAP-Defense – the first contextually aware breach detection and response program on the market. Instead of relying on the integration of numerous, disjointed third-party technologies, Blackpoint was designed from scratch to directly support MDR objectives and workflows. SNAP-Defense automatically collects and correlates meta-data around suspicious events, reducing data and analyst overload.

With monitoring, detection, and response all built-in, Blackpoint’s MDR analysts have unparalleled visibility into hacker tradecraft, lateral spread, and remote privileged activity. Our partners trust Blackpoint for high-performance cybersecurity that can protect against today’s and tomorrow’s threats.


Seller Details
Year Founded
2014
HQ Location
Denver, Colorado, United States
Twitter
@blackpointus
1,471 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Blackpoint Cyber offers a cybersecurity platform designed for managed service providers (MSPs) to detect and respond to cyber threats in real time.


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Overview Provided by:

Recent Blackpoint Cyber Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Company and Solutions"
Blackpoint is our standard for MDR. Their solution has been very valuable in stopping threats, and alerting on potential threats. We depend on the...
JH
Justin H.Small-Business (50 or fewer emp.)
5.0 out of 5
"We have been using Blackpoint for a few months now and could be more happy!"
Blackpoint is great with identifying suspicious activity and making good decisions on locking something down to prevent compromises. They have bee...
Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Solid MDR service for both Windows endpoints and M365 tenants"
The service is quick to deploy and configure, and the SOC team does a great job of identifying and reacting to suspicious activity on endpoints and...
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Blackpoint Cyber Media

Blackpoint Cyber Demo - Live Network Visibility
Blackpoint's MDR team has a real-time view of all devices in a client's network via its patented live network map.
Blackpoint Cyber Demo - Immediate Threat Response
When anomalous privileged user activity occurs, Blackpoint's threat analysts will be alerted via the user interface which device the activity is originating from. The analyst can then triage the alert, and if the alert is found to be malicious, he or she can take a response. This might include ki...
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237 Blackpoint Cyber Reviews

4.8 out of 5
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237 Blackpoint Cyber Reviews
4.8 out of 5
237 Blackpoint Cyber Reviews
4.8 out of 5

Blackpoint Cyber Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Blackpoint CyberQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer & Network Security
CC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Blackpoint Cyber?

Price point is on point! Great service from a great team at a price SMBs can actually afford without sacrificing quality. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

We had some trial and error with the O365 integration, but we got that resolved quickly. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

We are able to give ourselves MDR with Threat Hunting as well as offer it to our clients as a solid add-on. Review collected by and hosted on G2.com.

RO
President & CTO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The Blackpoint Team makes it easy for you to understand the products you are delivering to your clients as well as how to deploy them via your tools for streamlined deployment and montoring. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I currently do not have any dislikes at the moment. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint is delivering a cost-effective SOC solution. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The support they have with partners and the solution is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Nothing yet has come up. They have done an excellent job. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

We are not having any problems with Blackpoint at this time. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
IC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

That it allows me to sleep at night knowing our network, and our clients, is secure. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Would like to have better reporiting that we can deliver to our clients. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Having someone watching our netowrks 24/7 so we can handled the day to day support needs of our clients. Review collected by and hosted on G2.com.

David D.
DD
President, Founding Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
Describe the project or task Blackpoint Cyber helped with:

Over two years ago we committed to building a managed security services offering and vetted multiple security providers in order to find the best solutions. One of the critical pieces of our new security offering was a solid 24/7 managed detection and response solution. We did not have the capacity with our NOC and desk to add this service so we looked for a vendor to fill this need. After vetting multiple 24/7 MDR providers we chose Blackpoint Cyber and after two years of using their service, we are extremely pleased! We highly recommend them for your 24/7 MDR needs. Review collected by and hosted on G2.com.

What do you like best about Blackpoint Cyber?

Their team! They are all based in the USA (necessary for many of our manufacturing, financial and other customers) and they are super friendly, super smart, easy to work with, quick to respond, and when the need arises, very helpful. We have worked with other 24/7 NOCs in the past and have found the staffs to be over whelmed, under qualified, not friendly, some times hard to understand. BP's team rocks! Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Absolutely nothing! I'm serious. No complaints! Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Peace of mind. We know they have our backs. They are helping to protect both our managed services organization and all our customers' assets, staff and overall business. They provide the 24/7 experienced eyes on our network our customers' networks. Review collected by and hosted on G2.com.

Jamie M.
JM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Blackpoint Cyber helped with:

I work for a managed services provider. My small to mid-sized clients have been asking for an affordable solution for detecting and responding to security breeches. Now I have a solution that I trust to deliver the protection they need. We couldn't be happier with our partnership with Blackpoint. Review collected by and hosted on G2.com.

What do you like best about Blackpoint Cyber?

The majority of the security tools that small to mid-sized businesses use to protect themselves are focused on either blocking an attack from occurring or recovering from an attack after the damage has been done. But precious few of those tools are any good at spotting and stopping a breech in real time. Blackpoint fills this gap by applying a combination of next generation software and top level security experts. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I love this product, but I do think that they could work on their reporting. It's one thing to do a good job at protecting a network, the next step is to be able to use your reports to tell a compelling story about the success of your product. Meaningful, engaging, and easy to read reporting helps justify your service for the non-techy business leaders who make the decisions about where to spend their technology budgets. Review collected by and hosted on G2.com.

Recommendations to others considering Blackpoint Cyber:

There are a lot of solutions out there. Make sure that you understand what your goals are and keep that in mind when choosing a provider. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint fills a major gap in cyber security for small to mid-sized companies that just don't have the resources to have dedicate personnel scanning the network logs 24-7 searching for threats. Review collected by and hosted on G2.com.

Brian E.
BE
Senior Associate - IT Infrastructure
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Describe the project or task Blackpoint Cyber helped with:

BlackPointCyber provides 24/7/365 managed detection and response for cyber security threats. We use their services to supplement our own in-house Managed Security Services. Review collected by and hosted on G2.com.

What do you like best about Blackpoint Cyber?

Very fast response times for any cyber security threats - typically we are alerted with a few minutes by a security analyst of any suspicious behaviour. The ability of the service to quickly sort through real threats vs all the usual daily IT activities is also impressive - we have yet to receive a false positive alert. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Better integration with RMM tools like Autotask or Connectwise would be helpful. Also the additional of ad hoc reporting (which i believe is coming later this year). Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

The ability to provide true 24/7 proactive security monitoring and immediate response is the primary reason we have partnered with BlackPoint Cyber. Review collected by and hosted on G2.com.