Top Rated Blackpoint Cyber Alternatives
237 Blackpoint Cyber Reviews
Overall Review Sentiment for Blackpoint Cyber
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The endpoint install is easy through my RMM, and the managed SOC takes an important job off my plate. Review collected by and hosted on G2.com.
Nothing really, the installation was smooth and the monitoring works great. Review collected by and hosted on G2.com.
Knowledge and portal visibility. They give you the information in the portal t be able to handle yourself or learn from it, but they have the SOC team there to really do it for you. Review collected by and hosted on G2.com.
They have strong security-focused people and a passionate sales team. The business accumen for agreements and invoiceing still has teh "start-up" feel. not really in a good way Review collected by and hosted on G2.com.
Easy customer enrollment followed by a simple and straightforward agent installation deployment process to get eveything started. The onboarding team does a thorough job walking you through the various dashboards, explaining all the components, and detailing the remediation process. Review collected by and hosted on G2.com.
Our biggest issue is the lack of support for Mac. Most of our clients have macs in their environments, so this has been an area of concern. Also, the price point is significantly higher than the competition, so we've been considering alternatives. Review collected by and hosted on G2.com.
This 24/7 cybersecurity monitoring at an affordable price is by far the best out there. The real-time threat detection and response is critical for our clients. The product nearly sells itself, but there is always help from our Partner Success Manager just a phone call, email or text away. Outstanding customer service! The installation support team is easy to work with, always helpful, friendly and professional. I can't say enough about this company! Review collected by and hosted on G2.com.
We have been using the product for about a year and at this point there is absolutely nothing I dislike. Review collected by and hosted on G2.com.
Blackpoint SOC team is very efficient in notifying us about suspected attacks. Support email response time is excellent. Review collected by and hosted on G2.com.
It would be great if they could identify and block phishing websites. Review collected by and hosted on G2.com.
The team is knowledgeable and helpful even under pressure. Review collected by and hosted on G2.com.
I struggled to integrate all of the threat detection tools into the platform. Review collected by and hosted on G2.com.
I like real-time threat detection, the blocking of lateral spread and its ability to work as a force multiplier for already over-taxed IT teams. The integration with other AV tools is pretty sweet as well Review collected by and hosted on G2.com.
One of the things I dislike is the tie or requirement to have the security product BEFORE you can even price out the Cyber-Insurnace product. I understand the reasoning behind it - I don't like it. Review collected by and hosted on G2.com.
I like the fact that they have CMMC compliance SOC Team!! Support and training are excellent! Review collected by and hosted on G2.com.
Price per endpoint. - But you get what you pay for sure. Review collected by and hosted on G2.com.
Ease of implementation, clear communications, managed SOC is responsive. Jamie Moore was excellent to work with throughout the entire process. She has kept in touch and continues to share all the latest enhancements to the product that we can leverage as part of our existing investment. Review collected by and hosted on G2.com.
We have been on the solution over a year and we have yet to find anything we dislike. Review collected by and hosted on G2.com.
