Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great rewards that are easy to use for companies and recipients"
5/5
What do you like best about Tango?

The best thing about Tango is being able to give recipients a reward they can use pretty much anywhere they want, with choices from over 200 retailers, restaurants, and more. It's easy to send a reward link in a customized, branded email that looks professional. That's perfect for rewarding employees, survey takers, and customers. When the recipient receives the link, they go to the Tango portal where they can choose their ideal reward, and follow simple instructions to redeem their reward. I've only sent rewards manually so far, but you can upload a list or even connect it to an API. The customer support has been friendly and helpful in my experience. If you use a bank account to fund your account then there's no added cost to using Tango above the price of the rewards you purchase. If you use a credit card, there is a 3.5% fee. Review collected by and hosted on G2.com.

What do you dislike about Tango?

Tango is easy to set up, but it takes a few days for the process to finish due to legal requirements about verifying the payor. I wish that it were possible to print gift cards with a reward link and maybe a QR code so that we could physically reward customers. Tango recently added physical gift card mailing, but not for the types of cards where customers can choose their own reward. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Tango’s Wide Selection of Popular Store and Restaurant Rewards"
5/5
What do you like best about Tango?

I like the fact that Tango has all the most popular stores and restaurants as choices for rewards Review collected by and hosted on G2.com.

What do you dislike about Tango?

I don't have any dislikes about Tango at this time Review collected by and hosted on G2.com.

Maura S.
MS
Maura S.
"Effortless Automation, Exceptional Service"
5/5
What do you like best about Tango?

I like that Tango is convenient for handling our referral rewards and that the customer service is great. I appreciate the option it provides for recipients to choose the reward they would like, which gives them the freedom to select what works best for them. Additionally, setting up Tango was very simple. Review collected by and hosted on G2.com.

What do you dislike about Tango?

Nothing Review collected by and hosted on G2.com.

TA
Travis A.
Travis Andem
Small-Business (50 or fewer emp.)
"Extensive Rewards Catalog and Seamless Integration"
4/5
What do you like best about Tango?

I value the extensive range of rewards available; the catalog is truly vast and even features international choices, which is essential for us and our requirements. I also appreciate how smoothly it integrates with our platform. Review collected by and hosted on G2.com.

What do you dislike about Tango?

The reporting interface could be improved and made more intuitive. Review collected by and hosted on G2.com.

kathleen k.
KK
kathleen k.
Business Development Mgr.
Small-Business (50 or fewer emp.)
"Makes my job easier!"
5/5
What do you like best about Tango?

Most helpful thing about Tango is ease of use. Previously, we had to go to a store, select a giftcard, bring back to office, write out a Thank You note, address the envelope and get it in the mail. Truly, way to many steps and inefficient. This allows me to get on to more important projects. Review collected by and hosted on G2.com.

What do you dislike about Tango?

Only possible improvement is having Visa giftcards, but I know they charge a ridiculous fee. Also, was there any Dunkin Donuts or Starbucks cards on there? Sometimes, we want to just send someone a 'cup of coffee' and either of those vendors would be good for the small $5 giftcards. Review collected by and hosted on G2.com.

CD
Chris D.
Chief of Department
Small-Business (50 or fewer emp.)
"Easy. Fun. Effective."
5/5
What do you like best about Tango?

We have been using Tango for about a month. Our TEAM members enjoy not only the variety of reward options, but the ease of downloading them from their email. We looked at numerous options for employee rewards. Tango was definitely seen as the best for numerous reasons. Review collected by and hosted on G2.com.

What do you dislike about Tango?

I do not see any downsides. The program has been both cost-effective and simple to use. Review collected by and hosted on G2.com.

Lindsey W.
LW
Lindsey W.
Operations Manager
Small-Business (50 or fewer emp.)
"Great for all types of rewards"
5/5
What do you like best about Tango?

Tango is easy to use and I can send international rewards in local currency. Helps me rewards all of my employees regardless of their location. Tango comes set up for use but if you want to change templates it's easy to use. Only fee is if you use a credit card. Review collected by and hosted on G2.com.

What do you dislike about Tango?

I'm a fairly new user and haven't found much to dislike. Review collected by and hosted on G2.com.

Docked S.
DS
Docked S.
CEO
Small-Business (50 or fewer emp.)
"Tango Is The Best"
5/5
What do you like best about Tango?

I love the ease of use of Tango. I also appreciate that I can customize emails to my organizations branding. Review collected by and hosted on G2.com.

What do you dislike about Tango?

Tango does not have email reminders for when someone does not use their rewards. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great Service!"
5/5
What do you like best about Tango?

I enjoyed the ability to set it up, to schedule a send, the ability to see who has used the gift cards, and if they had not, the ability to resend. It is a brand that I know and trust. After having a small technical problem, my representative was able to help quickly, and it says a lot about her service to the company. Review collected by and hosted on G2.com.

What do you dislike about Tango?

I wish there were an option to see who had opened and used their card in a filter but it wasn't a problem to go through them one by one. Review collected by and hosted on G2.com.

Sandra D.
SD
Sandra D.
Sr. Finance Manager
Small-Business (50 or fewer emp.)
"Great Gift Card Distribution Company"
5/5
What do you like best about Tango?

It was very easy to use, i really liked the feature to create email templates that can be customizable. Their staff was super helpful, we met with Sean and he always provided detailed guidance and responded quickly. We used it multiple times and every time it worked great without a trouble. Review collected by and hosted on G2.com.

What do you dislike about Tango?

I wish there was the ability to send gift certificates for over $500. I had to send multiple for folks that were receiving more than $500. Review collected by and hosted on G2.com.