# Blackbird.AI Reviews **Vendor:** Blackbird.AI **Category:** [Risk Intelligence Software](https://www.g2.com/categories/risk-intelligence) **Average Rating:** 4.4/5.0 **Total Reviews:** 5 ## About Blackbird.AI Blackbird.AI leads the ‘Narrative Intelligence' category to protect against a new threat vector called ‘Narrative Attacks’ created by deepfakes, misinformation and disinformation. Our AI-driven Constellation Narrative Intelligence Platform and Products are genuinely unique, new, innovative, and disruptive. We enable security, risk and communication leaders to reduce risk to the organization, adapting their crisis readiness and security postures to be better prepared for when narratives impact their organization causing financial and reputational harm. We enable you to: - Gain awareness of harmful (and positive) narratives that impact your organization and industry. - Give visibility into the networks they scale across, including social media, news, and the dark web, in 25+ native languages, including text, images/memes, videos, and audio tracks. - Understand who is behind it. - Discover the bot influence that scales them. - Gain context into the hyper-agenda-driven individuals, cohorts, and communities that influence and connect them. - Leverage our AI Technology Platform to automate discovery. - Enable prioritization based on risk scores. - Save time with AI-based summarized results that are shareable with leadership. - engage with our RAV3N Threat Intelligence Team completes this to provide support and more profound research when needed to support security, communications, and crisis experts in putting plans into place to reduce the impact of narrative attacks. When we engage with our customers, we enable them to significantly reduce risk and the financial and brand reputational impact by enabling them to make better strategic decisions, especially during times of crisis ## Blackbird.AI Pros & Cons **What users like:** - Users value the **deep insights** provided by Blackbird.AI, which enhances understanding and engagement with complex narratives. (3 reviews) - Users value Blackbird.AI for its **deep narrative analysis** , enhancing understanding of disinformation and audience behavior. (3 reviews) - Users appreciate the **powerful narrative analysis** of Blackbird.AI, aiding in early risk identification and informed decision-making. (3 reviews) - Users value Blackbird.AI's **detailed analysis features** that uncover narrative risks, enhancing strategic understanding and action. (2 reviews) - Users value Blackbird.AI's **in-depth narrative analysis** and clear visualizations, enhancing understanding of potential risks early. (2 reviews) - Helpful (2 reviews) - Professional Expertise (2 reviews) - Versatility (2 reviews) - AI Development (1 reviews) - Alerts (1 reviews) **What users dislike:** - Users face **integration issues** with Blackbird.AI, complicating data visualization and analysis efforts during implementation. (2 reviews) - Users face **limited functionality** in data integration and visualization, complicating analysis and implementation processes. (2 reviews) - Users face a relatively **steep learning curve** with Blackbird.AI, making it challenging for average executives and analysts. (1 reviews) - Users face a **difficult learning curve** with Blackbird.AI, requiring time to adapt beyond conventional tools. (1 reviews) - Users note the **high cost** of Blackbird.AI, making it less suitable for those with a limited budget. (1 reviews) - Limitations (1 reviews) - Limited Content (1 reviews) - Limited Features (1 reviews) - Search Functionality (1 reviews) ## Blackbird.AI Reviews ### 1. Good Tool for Narrative Risk Management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Blackbird.AI?** It's ability to identify and analyze emerging narratives that could impact our organization. It's constellation dashboard provides a clear visualization of how these narratives spread across different channels, which help us understand potential risks early on. It's in-build feature Narrative feed offer concise summaries, making it easier for our team to stay informed without getting overwhelmed. Its reporting ability which gives visual insights about how narratives are forming, evolving and impacting business. **What do you dislike about Blackbird.AI?** It's limitation in data integration and visualization which hinder our analysis. It is complex in implementation and doesn't support much software for integration. **What problems is Blackbird.AI solving and how is that benefiting you?** It address the challenges of monitoring and responding to harmful narratives that can affect our brand reputation. It help us by providing real-time insights into how these narratives develop and spread. ### 2. A new way of understanding narratives **Rating:** 4.5/5.0 stars **Reviewed by:** Gregory Y. | Head of Media Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Blackbird.AI?** Most social tools I've used provide the same thing -- a relatively "flat" view of mentions and comments, total engagements and derivatives of those metrics. Blackbird goes multiple layers deeper, helping analysts identify connectivity, how narratives flow from one group to another, how they morph and change, and risks associated with each. The ability to identify coordinated manipulated engagement is especially useful in a media world increasingly filled with bots and coordinated activities. They also have the ability to pull in deep web data including from forums and chat services which aren't typically available with other vendors. Tracking how narratives "jump" from one platform to another is particularly useful when trying to understand a cohort's methods and motives for engagement. I've found Blackbird especially useful in crisis and high-risk scenarios where understanding social media behaviors. The team is constantly innovating and pushing the envelope, which is why they're trusted by such an impressive client roster. Integrating the platform can take a few days to get the data pulled in and the systems running, but once it's there you can pull insights relatively frequently. It also has the ability to integrate with your current media and social listening tools. The customer success team is fantastic, filled with analysts and experts used to high-risk situations both in the private and public sector. **What do you dislike about Blackbird.AI?** This tool isn't for the average executive or analyst who's used to a platform spitting out a canned report; however, once you're past the curve it's relatively easy to use. This is for the sophisticated media forensicists and analysts, and there's a relatively steep learning curve since it's so different from other off-the-shelf social listening tools. The tool isn't cheap, so don't look at this if you want to replace your current social listening platform, but it really shines in crisis or high-risk situations. **What problems is Blackbird.AI solving and how is that benefiting you?** Blackbird does a great job of going beyond the narratives and outlining the specific audience cohorts engaging with a particular narrative, helping uncover why they're engaging, and if/how they're coordinating or manipulating the narratives. For these reasons, I've primarily used the platform in crisis and issues scenarios where detecting sophisticated coordination and disinformation efforts are critical to determining an appropriate response. ### 3. Get a step ahead of crisis management and become more proactive with decision-making **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn S. | Vice President, Analytics + Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Blackbird.AI?** Blackbird.ai is extremely helpful in uncovering audience details about conversations as well as identifying key narratives working for and against organizations. The tool enables stronger decision-making and a deep understanding of mis- and dis-information when it comes to harmful conversations and networks. Blackbird.ai allows us to be more proactive in issues management and improve strategic guidence. **What do you dislike about Blackbird.AI?** Blackbird.ai continues to listen to customers when it comes to tool advancements and features. While we sometimes run into small roadblocks such as tool limitations, data integration/visualization issues, or a desire for additional cohort/author information, the team is extremely helpful in identifying workarounds, offering hands-on support, and communicating product pipelines that continue to enhance their offerings. **What problems is Blackbird.AI solving and how is that benefiting you?** Blackbird.AI helps us with identifying mis- and dis-information, understanding key narratives at play in a conversation, and uncovering key cohorts and author networks that are propagating various opinions. ### 4. Blackbird.Ai **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh J. | Scm lead, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Blackbird.AI?** Get All platform details at one place with filtered data which is help to take decision **What do you dislike about Blackbird.AI?** need to be more user friendly like easy to use **What problems is Blackbird.AI solving and how is that benefiting you?** Mis information about our product ### 5. The leader in protecting your company from mis/disinformation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Blackbird.AI?** I like that Blackbird.Ai is truly passionate about protecting organizations against harmful disinformation and understand the impact and damage it can do to a brand. The team is made of narrative intelligence analysts, data scientists, behavioral psychologists, linguists, and national security professionals that put their talents and knowledge to use to consistently improve and expand their software. **What do you dislike about Blackbird.AI?** I honestly can't think of anything I dislike it about. **What problems is Blackbird.AI solving and how is that benefiting you?** As someone that is responsible for sharing information, it's essential that information is the truth and can be verifed by trusted news sources. Creditablity is essential in the media business, and I can trust that Blackbird.AI's provides me with the most accurate information. - [View Blackbird.AI pricing details and edition comparison](https://www.g2.com/products/blackbird-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+19%3A38%3A16+-0500&secure%5Bsession_id%5D=dcbee65d-d21f-4b0a-8c90-482dfdb0a477&secure%5Btoken%5D=1a91ce4712df80ebff4c038679bd8755399e1e8b0cb5a07344e967a2fc7db24c&format=llm_user) ## Blackbird.AI Features **Functionality** - Detection - Media type **Data Sources - Risk Intelligence ** - Dark Web Monitoring, - Industry-Specific Data - Data Timeliness - Government and Public Records - Media Monitoring **Analysis & Reporting - Risk Intelligence** - Benchmarking - Risk Scoring - Artificial Intelligence - Dashboard - Integrations ## Top Blackbird.AI Alternatives - [Signal AI](https://www.g2.com/products/signal-ai/reviews) - 4.3/5.0 (188 reviews) - [ZeroFox](https://www.g2.com/products/zerofox/reviews) - 4.4/5.0 (133 reviews) - [Red Points](https://www.g2.com/products/red-points/reviews) - 4.8/5.0 (50 reviews)