--- title: Blackbaud Raiser's Edge NXT Reviews meta_title: 'Blackbaud Raiser''s Edge NXT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 640 reviews by the users' company size, role or industry to find out how Blackbaud Raiser's Edge NXT works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 640 scale: '5' date_modified: '2026-08-04' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud Raiser's Edge NXT Reviews **Vendor:** Blackbaud **Category:** [Donor Management Software](https://www.g2.com/categories/donor-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 640 ## About Blackbaud Raiser's Edge NXT On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. ## Blackbaud Raiser's Edge NXT Pros & Cons **What users like:** - Users praise the **ease of use** of Blackbaud Raiser's Edge NXT, enjoying its user-friendly interface and efficiency. (69 reviews) - Users appreciate the **intuitive design** of Blackbaud Raiser's Edge NXT, making it easy for novices to navigate. (30 reviews) - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making navigation intuitive and straightforward. (29 reviews) - Users value the **flexibility and comprehensive features** of Raiser's Edge NXT, enhancing their data management and fundraising efforts. (25 reviews) - Users highly value the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. (24 reviews) - Users value the **database management features** of Raiser's Edge NXT for efficient tracking and fundraising support. (23 reviews) - Users value the **extensive data management capabilities** of Blackbaud Raiser's Edge NXT for efficient donor tracking and reporting. (16 reviews) - Fundraising (15 reviews) - Donations Management (14 reviews) - Access Ease (12 reviews) **What users dislike:** - Users find **missing features** frustrating, citing limitations like lack of webview and insufficient event form options. (34 reviews) - Users express frustration over **database issues** , lacking important functionalities in WebView compared to the database view. (19 reviews) - Users find the **limited features** frustrating, wishing for enhancements like multi-donor view and improved database functions. (18 reviews) - Users find **limited functionality** in Blackbaud Raiser's Edge NXT compared to the traditional database, complicating tasks. (17 reviews) - Users desire **limited access** to multiple donors simultaneously, wishing for enhanced integrations and features in Raiser's Edge NXT. (15 reviews) - Poor Customer Support (14 reviews) - Users find the **pricing of Blackbaud Raiser's Edge NXT excessive** , especially for basic fundraising functions and support. (12 reviews) - Pricing Issues (11 reviews) - Users find the **database dependency** frustrating, as many tasks still require returning to the older database view. (10 reviews) - Poor Reporting (10 reviews) ## Blackbaud Raiser's Edge NXT Reviews ### 1. Easy to use donor database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Raiser's Edge is very easy to navigate. The ability to look up constituents by various categories makes it easy to find the right person you are looking for, whether that is a donor, member, volunteer, researcher, etc. Creating gift batches and queries is also very straightforward and I like having the ability to pre-fill in certain funds and codes, which makes the gift entry process that much more quick and efficient. Overall, it provides all the necessary functions in order to successfully manage donors, members, and constituents within a database. **What do you dislike about Blackbaud Raiser's Edge NXT?** There can be importing errors when uploading donations/registrations from a spreadsheet and can be a little time consuming. It also freezes and crashes often, so making sure to save batches and records constantly is very important in order to avoid any loss of data. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Very good fundraising/donor database for nonprofit organizations. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It has the ability to provide very detailed data on constituents, such as attributes, notes, relationships, giving history, etc. This makes it easy to follow up with the right constituents to help increase the number of donations, attendees for events, more people seeking out resources from our organization, etc. This ultimately better helps us serve our mission. ### 2. Tons of important info **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** For higher ed, it is a must have! So much info to engage with alumni **What do you dislike about Blackbaud Raiser's Edge NXT?** Wish there was an easy to use email platform **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Alumni Engagement - lots of info we didn't have before ### 3. NXT is great and still getting better all the time! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** I particularly enjoyed NXT because it allows for a very quick and convenient to access records in raisers edge without having to use a more complex query or using multiple logins. I also especially like the added activity tracker that was added more recently so that I can track total actions and results. **What do you dislike about Blackbaud Raiser's Edge NXT?** I don't love that NXT won't let you access all the information in someone's Raiser's Edge account. I don't even care if it wasn't pretty to access but it is tough when you simply cannot see all the available fields. Especially in the filter, there needs to be a greater breadth of ways in which one can access and sort records. Especially when ideally with thousands of records at a time. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** I think that especially if you aren't needing to deal with huge amount of data and export, NXT is a great easy to use interface that you can easily manage your dono or volunteer records from within. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT allows our users that are not needing to complete larger information pulls to easily access donor records and update records and notes in one simple process. ### 4. User-friendly CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** I love how easy it is the use - it's very user-friendly. **What do you dislike about Blackbaud Raiser's Edge NXT?** It takes a while to load, which is inconvenient in meetings and such. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Solving the problem of donor management/keeping track of touches with donors and prospects. ### 5. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** Very user friendly and easy to navigate. Highly recommend. **What do you dislike about Blackbaud Raiser's Edge NXT?** There is not anything I can think of that I dislike about the program **Recommendations to others considering Blackbaud Raiser's Edge NXT:** If you work in non profit it’s a great tool. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I use it for non-profit funding tracking ### 6. Raiser's Edge is an essential part of my company **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte W. | Development Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Raiser's Edge and RE Nxt can be used together by different parts of our nonprofit. I use the database version to make changes, enter gifts, etc, but the development team at my company uses RE Nxt to log their actions and keep track of constituents. We can accomplish everything we need to, and our development team doesn't have to use the clunky database view in order to keep track of their information. **What do you dislike about Blackbaud Raiser's Edge NXT?** RE Database view could be updated. Also, it would be a great help to my company if more than one person could be "in" the same record or event or gift at the same time. We have several large events per year, and it is not time-efficient that only one of us is able to update the event at a time. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** If your nonprofit is looking to expand and become one of the top in its field, Raiser's Edge is the software to get it there. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We are able to keep track of what actions are being performed for our donors. We can keep track of our prospects, emails we send, and events that we have. And we aren't even using RE for all of its capabilities. ### 7. Purchase orders and approval routing is easy with the product. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Administrative Assistant, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The cataloging of various items I purchase allows for me to save recurring purchases and easily assemble future purchase orders by item or by copying existing requisitions. Approvals are also easy with the preset routing and ensures that all involved parties see what needs to be seen. **What do you dislike about Blackbaud Raiser's Edge NXT?** Load times in the system are not always idea and can slow down the flow of work. There is also limited ability to alter a purchase order once submitted even if it has not yet gone through any approvals. This can result in supervisors being burdened with requests for changes. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** This is a solid piece of web based software to fill a need at small universities or businesses and I would highly recommend it. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** This program solves the issue of maintaining contractor and supplier lists as well as records or purchasing history as it is easily accessed through the system. It also makes it easy to view budgets and see at a glance what funding is available for future purchases. ### 8. I wish there was more training available **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Raiser’s Edge NXT gives you the ability to access your data in a way that is easy to understand. I like that a lot of the data is already analyzed, saving users time and effort. **What do you dislike about Blackbaud Raiser's Edge NXT?** I don’t think that the Raiser’s Edge NXT is not intuitive to use and that many of the abilities of the database are “hidden” unless you have the proper training. I wish the database was more fully built out and Blackbaud had waited longer before introducing it to customers **Recommendations to others considering Blackbaud Raiser's Edge NXT:** If you are a company that benefits from analytics then NXT might be the right choice for you. It allows you to see a lot of data very quickly. However, if you do not work for an organization that is interested in data this product might not be for you. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We are using the Raisers Edge NXT to solve some of the inefficiencies that you encounter when using the database view. It is also an easier view for fundraisers to use. ### 9. Does exactly what it says **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda P. | Adjunct Instructor, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** It’s fairly easily figured out, I was able to familiarize myself with its basic functions in the course of a day. **What do you dislike about Blackbaud Raiser's Edge NXT?** You really have to pay attention to the details. It is, after all, software that helps manage funds raised. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Be prepared to read a lot. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Helps us keep up with our fundraising for one thing. ### 10. Our most powerful fundraising tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** Ease of use, and detailed information included in reports. **What do you dislike about Blackbaud Raiser's Edge NXT?** Difficulty in "scrubbing" the system to remove duplicate files, merge accounts and correct information. The system is largely subject to user error and/or habits. For example, if someone enters an address with "Ave." versus "Avenue", and you use your RE database for mailings - the mailing format will be inconsistent. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Look into Raiser's Edge NXT - it offers a better platform and is more user friendly. It also provides a lot of improved features over RE. Our organization is currently in the transition from the standard platform to NXT. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We use RE to track donor information, historical giving, giving categories and to run reports on donor gifts. ### 11. Too robust for small and medium shops and customer service is very confusing **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** There is a lot of functionality. It is easy to track what we need to track. Trainings are thorough **What do you dislike about Blackbaud Raiser's Edge NXT?** Its too much. Sorting through a lot of things we don't need makes reporting a bit of a beast. Also, customer service is a beast to navigate. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Think about how many donors your are managing and the complexity of your fundraising program before investing in this product that costs 4 times as much as the next level which is fine for most organizations. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** tracking donors ### 12. Sleek, functional, and effective! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I like the cloud database function over all. In addition, the sleek design is appealing. The functionality is much easier to use and less clunky than the database software. **What do you dislike about Blackbaud Raiser's Edge NXT?** Showing the birthday in the preview of the constituent would make for easier searching when address or consituent is not known. I also would like to have the search bar stay open at the top opposed having to open it. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We are using NXT for managing members of our instutition. It is much more functional and easy to use for our student workers/older staff members. ### 13. If you love MS Dos... **Rating:** 2.0/5.0 stars **Reviewed by:** Courtney C. | Volunteer Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that Raiser’s Edge allows all departments within an organization to record their interactions with donors so that the fundraising team can see every touchpoint an individual has had with the org. This allows better targeted fundraising appeals. **What do you dislike about Blackbaud Raiser's Edge NXT?** The lay out is archaic and feels like typing information into DOS. Raiser’s Edge is difficult to customize for a particular organization’s needs as well and charges an exorbitant rate to access assistance from their team. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We were trying to solve the problem of donors having touchpoints with many individuals across the org with that information being kept where other departments couldn’t access it. It made fundraising efforts feel disjointed. ### 14. Raiser's Edge Review - Education Fundraising Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** I like best how user friendly the interface is. It is clean, not complicated, and easy for someone who is relatively inexperienced to be familiarized with. **What do you dislike about Blackbaud Raiser's Edge NXT?** I didn't like some of the search characteristics. There are some user functionality features that could be improved, and the database view should be modernized. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's edge is excellent at keeping track of a lot of information in a relatively simple way ### 15. Very user friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that the formats, fonts, layout are all very pleasing to the eye and make the information manageable. **What do you dislike about Blackbaud Raiser's Edge NXT?** I wish that many of the search features, list queries, etc. were consistent with what's available on the data view. It can be frustrating to not have that consistency. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Event platforms still need work, but overall if you put good data in you will get better data out. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I have been able to better track donors and observe trends. ### 16. NXT: Improvement for Frontline Fundraisers **Rating:** 4.0/5.0 stars **Reviewed by:** Peter J. | Development Officer, Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Ease of Access to Fundraising Information. On one dashboard you can easily look at donor records that show multi-year giving histories, events, appeals, contact information, and notes. Furthermore, NXT has a robust tagging system that allows you to review donors who are lapsed, in danger of becoming lapsed, require follow-up, etc. The user interface is a huge improvement and allows for much more accessibility and ability to edit pages. **What do you dislike about Blackbaud Raiser's Edge NXT?** There is currently limited functionality with upgrades slowly rolling out. It currently doesn't allow you to access some modules that were easily accessible in Raisers Edge, like the Volunteer or Events tabs.Also, not all information is able to be added through NXT and queries must still be run in the database view. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** NXT is a huge upgrade from its predecessor, but is mainly concerned with front line fundraisers who need to easily access information, often on the go. It won't allow database managers much functionality as they will still need to work in database view. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge NXT equips frontline fundraisers with easy access to donor information in a friendly user interface. This allows fundraisers to much more easily access information about donors and run reports using the analyze function. Unlike its predecessor, you don't have to deal with a clunky UI or have intensive database management skills. ### 17. Was hoping for NXT, but it fell short so it's on to the next...solution that is. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The concept of being able to remotely access portfolio through the ease of a mobile app was initially very appealing. The simple profile layouts made it easy to pull up a constituent without having to pull out a laptop or tablet. **What do you dislike about Blackbaud Raiser's Edge NXT?** In the end it seemed as though RE over promised and under delivered. A lot of essential/helpful data is not available on the mobile app and the price point is a deterrent for a product that seems to be in somewhat of a beta mode. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Improved accessibility. Real-time updates. Group access/constituent assignments are easier to manage in comparison to previous versions. ### 18. In the Cloud and on the Web **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The development offices have easy access to the database without needing special equipment to log in. They can just use their phone. **What do you dislike about Blackbaud Raiser's Edge NXT?** Not all changes sync up to the back end of the database because of how we have used the system in the passed and what is unavailable to view on the web view. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Ease of access for low to medium users. Development officers are able to view their portfolios and make necessary solicitation decisions on the go. ### 19. Diverse yet simple to understand.. **Rating:** 4.5/5.0 stars **Reviewed by:** Demitri M. | Social Media Marketing Specialist, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The fact that you can keep all the names of your prospects, friends, students in a secure system. It was easy also to separate each group so that if I wanted to email say a list of donors, I could send out an email just to them and so forth. One can also separate people by country, age group, religion, title, etc. **What do you dislike about Blackbaud Raiser's Edge NXT?** When I used to add photos, maybe it was just me, but it took a while, to add media material. It wasn't a simple step but took a few minutes instead; I think it was my slow computer at work. Media was essential to remember faces of donors, especially if you had a few thousand in the system. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Learn it. Do not let your employees or you just jump right in, take the time to learn about it, it isn't that difficult, but will certainly need your focus and complete attention. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Many great features such as arranging for events on campus, that itself was a great feature. One could add the volunteers for an event, the staff, the guests in attendance and save it for future follow-up. Furthermore, it was easy to put out that list to send it out a follow-up or just wish them a happy east/Christmas, really, depending on where the group was from and background. ### 20. Great for Donor Records **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Although I don't use Raiser's Edge in excess, it holds a ton of useful information that makes my job easy. The historical information recorded within the system makes it easy for me to go find out any information on a past donor or event attendee. **What do you dislike about Blackbaud Raiser's Edge NXT?** It's a very intricate system. Because there's so many parts and pieces, it makes it impossible for one individual to hold all of the information that we use it for. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It's great for so many people in our department to use it for so many things. Donor relations uses it to hold and track information on gifts, events uses it to house RSVP information and Alumni uses it to look up information on guests and track smaller events. ### 21. A long way to go **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** It is easy to access when travelling and out of the office, maps function is also nice **What do you dislike about Blackbaud Raiser's Edge NXT?** It has a long way to go, it does not have all the functionality that Raiser's Edge, and pulling queries is difficult. Not a fan of the layout **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** When working remotely, makes it easy to pull up info on constituents ### 22. Donor Insights **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I enjoy that I can see all Action notes from current and past employees to help get a full picture of a specific donor. **What do you dislike about Blackbaud Raiser's Edge NXT?** The insights provided aren't very intuitive to help make a quick decision on next steps. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** On my team of gift planning we are using the insights from RE to find donors that may be interested in making a planned gift. We have uncovered some that have already left us in their will and are working to get true intentions. It's just a matter of digging through all of those Action notes from previous employees. ### 23. Some improvements made, but still very outdated **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** When they upgraded to the NXT version, the interface was SO much nicer and easier to use. It was easy to edit in real time and had the bare basics of donor information. **What do you dislike about Blackbaud Raiser's Edge NXT?** But the con of the interface of NXT was that it was really basic. Also, the back-end was outdated and very 90s programming. It was impossible to navigate through and you had to reconfigure from the back-end to reflect the front-end, which included inputting new donor or company information. Unlike Salesforce which outlines very well the interactions and relationships of accounts and contacts, Raiser's Edge was more of an information dump rather than a tracker. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** I would recommend the Salesforce Lightning as that is what our organization uses to track donor information, relationships, and gifts. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Our nonprofit used it to track donors and monetary gifts. It was great for storing donor information and when you needed to dump information ASAP. ### 24. Great for organizing alumni database **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legislative Office | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The Raiser's Edge software allows for easy organization of several hundred contact records. **What do you dislike about Blackbaud Raiser's Edge NXT?** Sometimes the software becomes overloaded when doing large searches, which slows down the work flow a bit. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Ensure that you implement frequent training for the whole team to understand the operations of the software. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The business problem that is being solved with Raiser's Edge is to organize the contact information, and giving information, from alumni of a University. ### 25. Raiser's Edge is the best donor management software out there. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** There are so many things you can do in Raiser's Edge. The donor profiles are all-encompassing, and the reporting options are never-ending. **What do you dislike about Blackbaud Raiser's Edge NXT?** It's not as user friendly as others out there, and does take some training to fully understand the capabilities. It's also fairly pricey compared to other options, but you get what you pay for. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** RE offers the best combination of non-profit tracking needs. From donors to alumni to volunteers and everything in between, and you can report on virtually any data field in the system. It's well worth the cost if you can budget for it. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I've used it to manage mailing lists, track actions taken with donors, and report on donor history, among a million other things. ### 26. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** April D. | Prospect Research Coordinator, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Ease of use, love the new NXT version. We also use FE and Research POint **What do you dislike about Blackbaud Raiser's Edge NXT?** occasionally it freezes up and then we cannot log back in **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Fundraising, donor retention and acquisition ### 27. My Frenemy, Raiser's Edge **Rating:** 4.0/5.0 stars **Reviewed by:** Abigail H. | Director of Advancement, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** You feel like a goddess when you master a task in Raiser's Edge. I have worked with Raiser's Edge for six years and feel so proud whenever a query, export, or report is run correctly. Mastering Raiser's Edge is like mastering a difficult equation or learning a new language. Once you unlock the peculiarities and mysteries of Raiser's Edge there are few limits to what you can do with your data. I like Raiser's Edge because I know it, and I wrestled with it and came out victorious, but it is certainly not my favorite database system. **What do you dislike about Blackbaud Raiser's Edge NXT?** The gray, clunky user interface. It is 2018 and I cannot figure out why Raiser's Edge has not had a meaningful update to its UI. It is difficult to navigate. The tech revolution of the past decade has swept right past Blackbaud, leaving stuck in the early days of the web. Adding photos or newspaper articles or links to stories should be so much simpler than it is, and are not easy to access. The program is not intuitive. The program is difficult, and costly, to customize and maintain. Few people in an organization are properly trained on Raiser's Edge and the database, and quality of data, suffers. It is robust, but most of the organizations that use it only take advantage of a fraction of its potential. It is great for tracking fundraising but is lacking on the donor management side of development. Actions are often underutilized and puzzling to figure out. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Raiser's Edge will dazzle you if you properly train staff who will be using it and put the time and energy into set up. Like all fundraising relationships, this is not a relationship that can be rushed. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge is a wonderful tool for tracking fundraising at large and small organizations. Once you invest time in setting up properly you will be able to track contributions across multiple years and campaigns, but it tasks a lot of work in the beginning to get it up and running properly. ### 28. Simple interface, perfect out-of-the-box solution for nonprofits, overall great customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** RE comes preconfigured with all the tools a nonprofit needs to manage their CRM data. It requires very little additional interaction to maintain aside from general dbs maintenance. Blackbaud does a good job thinking about what their clients need and focusing on integrating solutions that work. **What do you dislike about Blackbaud Raiser's Edge NXT?** As a daily user & dbs admin I really don't have any complaints. Feedback that I've heard from colleagues is that it looks so drab and archaic. Personally, I don't care what it looks like as long as it functions well & RE functions top of its class for any other similar product that I've used in the past. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** It's worth the investment, hads down. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We've maintained a version of RE for that past 30 years as our database of record. That means we are putting donor/constituent info in from various other sources and organizing/analyzing/reporting on that data with the help of RE and its various modules. ### 29. Great idea, not fully implemented **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Modern, intuitive, user-friendly design **What do you dislike about Blackbaud Raiser's Edge NXT?** Lack of key features and seemingly easy to implement improvements are not well responded to **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Be pro-active in feature updates and roll-out of planned roadmaps. The ideas are great, and very useful once activated. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Non-profit accounting, efficiencies from outdated systems ### 30. So little has changed **Rating:** 2.5/5.0 stars **Reviewed by:** Jackie O. | Ambassador, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The options offered for event, prospect, and constituent management **What do you dislike about Blackbaud Raiser's Edge NXT?** Where to begin? I've used RE for almost ten years, and rather than pay attention to consistency across the platform and basic user customization options, like being able to ctrl-+/- to manage the size of the screen, and integrate the size controls for the cursor like every other Win-compatible program does, it remains, alas, something of a pig. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Proceed with caution and engage a GOOD consultant if you are doing a conversion. My org (Pasadena City College Foundation; I am a contractor) converted without the benefit of a consultant and the mess is epic. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** There are many options for pulling data to a granular level. The query function is a blunt instrument, and export is unnecessarily complex. It is evident Blackbaud holds the end user in thinly veiled contempt. ### 31. Old school database software **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about Blackbaud Raiser's Edge NXT?** It’s a fairly easy to use software and suits a smaller nonprofit’s needs. **What do you dislike about Blackbaud Raiser's Edge NXT?** It’s not the most intuitive software for fundraising. Not cost effective. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We are able to track appeal results easily. ### 32. Best FundRaising **Rating:** 5.0/5.0 stars **Reviewed by:** Meet C. | Team Lead, Fund-Raising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2017 **What do you like best about Blackbaud Raiser's Edge NXT?** It is one of the best fundraising and most popular tool in the non profit segment of the market.It is developed by blackbaud which has given a lot of time in this industry.This is indeed its best creation which is like a heaven for Non profit organization like us to manage fund raising and easily attract donors to donate fund.It is flexible and user friendly and can be customized to meet the requirements of any non profit organization. **What do you dislike about Blackbaud Raiser's Edge NXT?** It is indeed a great fund raising tool and no dislikes for a great non profit fundraising tool in the market. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** I recommend using The Raiser's Edge for better and customizable experience of better fund raising and donor management and getting the reports of the same very easily.The tool is very much user friendly. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We use blackbaud's 'The Raiser's Edge' for managing donations recieved by us for our NGO and also have customized it according to our use which can be easily done in it.It is best suitable for tracking funds and managing performace of the institute over a duration and get all sorts of reports.It is far more the best fund raising management tool. ### 33. Reliable for Development **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The application served multiple functions within our advancement team, it allowed us to catalog any sort of donor interaction that we came in contact with **What do you dislike about Blackbaud Raiser's Edge NXT?** The application itself seemed a bit out dated in design **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Raiser's Edge offered a comprehensive platform to log and continue donor interactions. ### 34. A comprehensive database **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Flexibility of queries, reporting, attributes. It is easy to customize to meet any need ( just remember too much customization can be detremental). **What do you dislike about Blackbaud Raiser's Edge NXT?** It is a tad antiquated - not mobile friendly. Better for a traditional mid-size nonprofit with a dedicated team. Can be cumbersome (but worth it if you have the resources). **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Tracking gifts, prospects, donor lists, volunteers, events. ### 35. Useful addition to database view of RE **Rating:** 4.5/5.0 stars **Reviewed by:** Abby P. | Director of Development, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Blackbaud Raiser's Edge NXT?** NXT has been really nice as an alternative to logging into database view. I've been able to give access to the database to more of my team and Board without fearing that accidental changes will be made to gift records. It gives a great snapshot, is incredibly easy to navigate, and feels more like a modern social media type platform and less like a database. I also like that simple changes can be made to profiles (updating an address, solicitor, adding notes) without having to actually login to database view. Makes documentation much more efficient. **What do you dislike about Blackbaud Raiser's Edge NXT?** The customer service used to be incredible - short wait times, great response. Now I often have to wait for lengthy period of times to reach someone. Still, decent quality. Just not as many representatives available and not as much success with those that I've chatted with. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Although it is a pricey subscription to have, it is definitely worth it if you have multiple users needing access to your fundraising data. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** RE houses all of our fundraising data. It's nice having it all in one place and the software is reliable. Although you can't have the same reporting capabilities as you get in database view, it still provides a really great snapshot of a constituent profile. This has been really helpful in capital campaign cabinet meetings as we look at prospects and considering their giving potential. ### 36. Raiser's NXT is a revolution for Raiser's! **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle H. | Annual Fund Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Blackbaud Raiser's Edge NXT?** NXT is a huge improvement for Raiser's Edge. Raiser's Edge needed an upgrade and it was past due for one however NXT takes the database view and makes it more visually appealing, intuitive and user-friendly. It's much needed if you are a Raiser's Edge user especially if you are in a major giving field. You are able to see consecutive giving records, enter notes in NXT while on mobile version and assign tasks to users which is great for giving officers on the road. It gives detailed charts on giving and sends you alerts daily indicating which donors you should reach out to and it even gives you suggestions. **What do you dislike about Blackbaud Raiser's Edge NXT?** As much as it's an updated, innovative tool, it has its kinks and I notice the consecutive year giving fields in NXT don't always match the years in constituent records. Actually, sometimes the information in NXT doesn't quite match the database and I also find it a bit difficult to tell the giving levels and remaining pledge balance within the NXT records. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Utilize Blackbaud support and knowledgebase articles. Ask a rep to visit with a free demo. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** We could access Raiser's from anywhere by logging into Blackbaud.com and it's very mobile friendly which is great for major giving visits and allows us to assign items and keep notes on donors we are visiting. The suggested donor outreach ideas are very helpful in increasing donor giving. ### 37. Early adopter of RENXT, having previously been an RE user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The web interface is so much easier than the database view. We still use both RE (Database view) and RE NXT (web view) and find both useful. I"m glad we adopted NXT within the first few months of the roll-out in 2015. The product has gotten increasingly better since the launch. There is still a long way to go, but NXT is such a more intuitive product that RE, meant for front-line fundraisers and solicitors. Love it. **What do you dislike about Blackbaud Raiser's Edge NXT?** The roll-out was not great. There was almost no training. Consequently, it's taken us a long time to figure our database to make NXT work properly. They can nickel and dime you on training, which is just annoying. We had a terrible account manager in the past, but the one we have now is amazing - if you get this product and don't like working with your account manager, be demanding and ask for someone else. It makes all the difference in the world. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Just buy this product! Don't mess around with the others. This is expensive and complicated but powerful and worth it. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Constituent relationship management, specifically NXT provides a user-friendly interface for front-line fundraisers and, hopefully, our board and leadership solicitors down the road. ### 38. good product, in development **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** NXT is a very robust platform with great potential for future development and many benefits of SaaS. The interface is modern and intuitive. Mapping is a strong feature. **What do you dislike about Blackbaud Raiser's Edge NXT?** Reporting is essentially in beta, with no open API for other options. The mapping of terms and features between NXT and 'database view' (RE 7.9X) is inconsistent and generally inflexible. Large organizations with complex fundraising and reporting needs will need to look to Blackbaud CRM or Salesforce options. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Consider your willingness to wait for features and how much you depend on robust reporting and third-party tools **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** NXT is a strong platform for gift officers to manage their portfolios, enter activity, and track proposals. ### 39. I live for using Raiser's Edge! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny S. | Director of Donor Analytics and Information Management, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I have used Raiser's Edge since 1992. I enjoy figuring out how to make the software work for what is needed and feel I know the logic of the software. There are so many different ways to use it. Each organization uses it a little bit differently but all-in-all it's user friendly and easy to work with. **What do you dislike about Blackbaud Raiser's Edge NXT?** There isn't very much I dislike about it but if I had to choose it would be the limited ways you can export proposals. Of course, I have figured out to work around this but it doesn't make sense that you can't export all of the fields available. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** The Raiser's Edge is the best fundraising product out there. There are many other sources from Blackbaud that are compatible with Raiser's Edge. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** I am able to store any and all data to do analytic modeling either for immediate use or definitely for the future. By storing as much data as possible it allows one to see patterns and set them. It is a wealth of information as long as you are putting the data in consistently. ### 40. Braun Gets Fleet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Old school data warehouse becomes a vibrant modern tool. While the old database interface remains my go to view, having mobile accessibility and clean modern view option helps non-users and infrequent users to easily digest information. **What do you dislike about Blackbaud Raiser's Edge NXT?** The loading time on the mobile view is slow when moving from one record to another, ergo why I use the database interface as my go to. Moreover, parity between fields between the old interface and the mobile version are not identical, leading to some bumps along the way - nothing insurmountable, though. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** The more integrated you can make your CRM, the more bang for the buck RE NXT will deliver. That said, with API plug ins available, there is more flexibility to utilize a la carte tools than Blackbaud previously permitted when selling server based systems. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The ability to integrate financial management, prospect management and reporting are just the beginning. The level of quality information, ensuring our data is not aging, is the greatest asset. When I was hired three years ago, the data was sparse, outdated and could not be relied upon given the absence of NCOA, email and phone appends as well as rating information. The robustness of the NXT version beats the traditional server based system hands down. ### 41. RENXT review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** For snapshot reports, basic dashboards, action entry and simple constituent records updates it is a great improvement on traditional Raiser's Edge. Data entry is simple and straightforward -- often just drag-and-drop -- and dashboards, lists and constituent records are easily viewable from mobile devices. Frontline fundraisers have migrated almost exclusively to NXT and are now comfortable entering their own contact reports and actions, which means more real-time data updates for our campaign prospects. **What do you dislike about Blackbaud Raiser's Edge NXT?** Data in the dashboard (Analyze) view is typically several hours out-of-date, which can affect the output in the snapshot reports. Also, traditional Raiser's Edge is still the best resource for complex querying and portfolio management. It's irksome that you cannot yet filter by solicitor type in NXT (although they are constantly updating the product and this feature may be available by the time this review is live). **Recommendations to others considering Blackbaud Raiser's Edge NXT:** It's a good investment and headed in the right direction, with more updates coming out all the time. The interface is easy - more like a social media platform than a database - and makes data entry easy for frontline fundraisers on the go. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Streamlining campaign dashboards and reports Engaging frontline fundraisers in action and contact report entry Easy snapshot views of campaign progress, gift pipeline, and constituent records from a variety of devices ### 42. Keeps our client base organized, but can be glitchy. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that it keeps our client base organized, there are a ton of options for updating each of our constituent records, and it's great for generating reports/summaries. **What do you dislike about Blackbaud Raiser's Edge NXT?** Every time I need to log into this system, I have to log in on the website, and then click raiser's edge, and then launch it from my download bar at the bottom of the site, and then I log in to Raiser's Edge, and it takes a couple of minutes to load - such a process. It also logs out fairly quickly, which is annoying as well. Searching for constituents can be glitchy as well, sometimes you have to type in something very specific to find them. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** It can be glitchy and a bit time-consuming, but I believe this program is worth it. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** This program really keeps everything organized and consolidates all of the processes into one program - such as data, communication with our donors via email and mailing addresses for our newsletters and appeals, and any other reporting processes needed. ### 43. The Raiser's Edge - Gets the job done **Rating:** 3.0/5.0 stars **Reviewed by:** Katie M. | Corporate Relations Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I use query's more than reports -- it's easy to keep them saved, the results come up quickly, no waiting like in other programs. **What do you dislike about Blackbaud Raiser's Edge NXT?** If you need to change a gift or send another acknowledgement letter, it's a longer process than it should be. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** It gets the job done. I'm sure with more detailed training we could take better advantage of the program. For now, with a small officer and under a few thousand donors, it's working well for us. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It's a way for us to keep track of giving, volunteers, and keep important information. The queries provide the information we need to stay on track of our goals. ### 44. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** That my team finds it to be user friendly and that it shows all information on one screen and you can customize it per user. **What do you dislike about Blackbaud Raiser's Edge NXT?** I am not fully trained and need so I have not found things that aren't working for us yet. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** If you want your supervisors, Major Gift Officers and ED to use the database this is the best way to have them get involved. It is very user friendly with a few tutorials. It is also a great visual for those who have bosses who like to see graphs and comparisons. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It's nice to have the visual flow charts for different funds instead of running reports over and over again for our officers. I am really in awe over the mapping function. It is cool that you can draw an area and see all constituents and their address info within that area. ### 45. The Raiser's Edge Revoew **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley K. | Assistant Director of Alumni & Parent Communications (Digital), Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Functionality as a database, relatively easy to use once you understand all the areas of the program. Ability to pull data. **What do you dislike about Blackbaud Raiser's Edge NXT?** Crashing queries when data criteria is too specific or pulling from too large a data source. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Allows our non-profit to fundraise and identify high-level donors while also segmenting out for various criteria. ### 46. It’s acceptable but has room for improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Solange K. R. C. | Associate Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** The functionality of the system. While it does not incorporate all Functionalities for all Processes it does aid tremendously with gift processing **What do you dislike about Blackbaud Raiser's Edge NXT?** It’s very limited in scope. It is not as user friendly as other systems such a as Blackbaud CRM **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Gift processing. Provides a centralized system for fundraising, stewardship and processsing ### 47. RE NXT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Blackbaud Raiser's Edge NXT?** I like how you can easily search for records and constituents. You are able to see items such as gifts, donor information, potential to raise "ask" amount, history with your organization, etc. Our executive director is not necessarily an expert at technology and this was easy for her to understand and access. **What do you dislike about Blackbaud Raiser's Edge NXT?** I wish you could do mailings from NXT. I am still learning how to use the product, but it seems fairly easy to understand. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** Very easy. Blackbaud chat is very useful! Be sure to ask them for any questions you may have. They also have a YouTube channel and several articles that make everything easy. You can also take training classes to understand Raiser's Edge NXT. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Sometimes it is difficult to log in. We have had issues in our organizations with logging in and being able to open up Raiser's Edge NXT in general. ### 48. Good but not great **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I like that the batches are easy to use to upload any information that you need- especially gifts. **What do you dislike about Blackbaud Raiser's Edge NXT?** I dislike the way split gifts show up in reports. It’s inconsistent and confusing. I dislike that receipt amount is not available for all reports and it is a task to get that information. **Recommendations to others considering Blackbaud Raiser's Edge NXT:** This program needs a facelift. The look is not very appealing. Besides that there are little things that become annoying such as split gifts and receipt amounts being shown in reports. Overall this is not a bad system if you can ignore the bugs that are not being fixed. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** The benefit at the moment is that we have used it for awhile and all the information is there. It is to clean and check the data as well. ### 49. First Time User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** I liked how easy the website was to navigate. I was clearly directed where I should go and what I should click on. **What do you dislike about Blackbaud Raiser's Edge NXT?** I was a little confused on some of the pop-ups. They were a but hard to understand. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** It is very safe and easy to locate constituents. ### 50. Not user friendly- but does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2018 **What do you like best about Blackbaud Raiser's Edge NXT?** Can probably find a way to include every piece of info you’d ever want on constituents and gifts. **What do you dislike about Blackbaud Raiser's Edge NXT?** Not user friendly- not intuitive to use for new users. High level of training needed to become an expert. **What problems is Blackbaud Raiser's Edge NXT solving and how is that benefiting you?** Tracking of all constituents and maintaining information in a through way all employees can access. ## Blackbaud Raiser's Edge NXT Discussions - [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) - 2 comments, 1 upvote - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment - [View Blackbaud Raiser's Edge NXT pricing details and edition comparison](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+00%3A45%3A13+-0500&secure%5Bsession_id%5D=f8b5a138-bd44-4cc5-bffb-8c345e7a3949&secure%5Btoken%5D=baddb6d0c19a1c5cbdb1ec46a46a68b8db2985ded6fe555b38f86dbc664b447a&format=llm_user) ## Blackbaud Raiser's Edge NXT Integrations - [Almabase](https://www.g2.com/products/almabase/reviews) - [Benevity](https://www.g2.com/products/benevity/reviews) - [Blackbaud Merchant Services](https://www.g2.com/products/blackbaud-merchant-services/reviews) - [Blackbaud Online Express](https://www.g2.com/products/blackbaud-online-express/reviews) - [Blackbaud ResearchPoint](https://www.g2.com/products/blackbaud-researchpoint/reviews) - [Bonterra DonorDrive](https://www.g2.com/products/bonterra-donordrive/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [DonorSearch](https://www.g2.com/products/donorsearch/reviews) - [GiveCampus](https://www.g2.com/products/givecampus/reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) - [JustGiving from Blackbaud](https://www.g2.com/products/justgiving-from-blackbaud/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Omatic Software](https://www.g2.com/products/omatic-software/reviews) - [Spektrix](https://www.g2.com/products/spektrix/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [VolunteerHub](https://www.g2.com/products/volunteerhub/reviews) ## Blackbaud Raiser's Edge NXT Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Blackbaud Raiser's Edge NXT Alternatives - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) - 4.3/5.0 (280 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews)