![Jose M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jose M.") JM Jose M. Digital Communications Manager Small-Business (50 or fewer emp.) 4/17/2025 More Options - - [Respond as Birdeye](https://www.g2.com/survey_responses/birdeye-review-11059398/official_response/new) "Effortless Reputation Management with Birdeye" 5/5 What do you like best about Birdeye? I find Birdeye to be a solid platform for managing our online reputation and reviews. What stands out the most is how easy it is to monitor feedback across multiple channels in one place. It's a streamlined process that used to take us a lot of time and effort. We've seen a noticeable improvement in how we engage with our members, and being able to quickly respond to reviews and capture insights has helped us stay more connected and proactive. The reporting tools are helpful, and I appreciate that the platform continues to evolve. The updates are something we look forward to every time. Review collected by and hosted on G2.com. What do you dislike about Birdeye? no deal breakers I'd like more flexibility on customization Review collected by and hosted on G2.com. What problems is Birdeye solving and how is that benefiting you? Birdeye helps us manage our online reputation and reviews efficiently, making it easy to monitor feedback across channels and quickly respond to reviews, improving member engagement. It streamlines processes that used to be time-consuming, provides useful reporting tools, and continues to evolve. Review collected by and hosted on G2.com. Show More Rating Updated (4/21/2026) Current UserValidated ReviewerSource: Organic See what 4068 reviewers think of Birdeye 4.7 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/birdeye/reviews)