Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless Month-End Reporting for Clear, Goal-Driven Budget Tracking"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

Our favorite thing about this platform is how easy it is to pull a report at the end of the month to see who spent what, and in what area that money was spent. It has helped us maintain clear goals and it has helped our team see where the money is going. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

Our only challenge with bill is finding a way to give permissions to people without giving them too much access. As the owner of the account we have to allocate money and manage more people than we would like. It would be great to put more ownership in the budget owners hand. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Seamless Integration with Remarkable Cashback"
4.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I appreciate how BILL Spend & Expense offers ease of use and seamless integration, especially with QuickBooks Online, which helps in categorizing transactions directly and removes the need to post or approve entries on the QuickBooks side. I really like the great cashback provided, which is higher than what we used before. The ability to issue both parent and child cards with BILL directly without needing external software is quite helpful. Additionally, the multiple card usage feature is fantastic, and the initial setup was easy with the team being really helpful throughout. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I think a feature that can identify fraudulent transactions would make life much easy Review collected by and hosted on G2.com.

Barbara J.
BJ
Barbara J.
Founder and CEO
Small-Business (50 or fewer emp.)
"Helpful Funding and Budgeting Tools That Make Spending Easy to Track"
4.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The funding features and the line of credit are really helpful. I also like being able to track our spending and categorize it easily. The budgeting tools are great as well. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

We were given a line of credit, and then it was decreased without any notice, which really hurt us. I emailed for over two weeks and filed a complaint, but still no one has told me why our line of credit was reduced. This experience wasn’t good, and it’s why I gave a review of 9 instead of 10. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"Single-Use Cards Make Bill an Essential Fraud-Prevention Tool"
4.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The ability to generate single-use cards for services that I suspect might try to charge me again, and to spin up infinite individual credit cards, make it an essential piece of our business financial tool kit. We've previously experienced fraud and had to change our CC number across all vendors when using a standard bank CC. With Bill, we use a different card number for every merchant. If it's compromised, we know exactly who leaked it. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I wish the points/rewards program was better - it doesn't compare very favorably to other business rewards programs. Review collected by and hosted on G2.com.

Corey L.
CL
Corey L.
General Manager of Corporate Sales
Small-Business (50 or fewer emp.)
"Unlimited Virtual Cards That Keep Our Team Ad Spend in Check"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like being able to create an unlimited number of virtual credit cards for my growing sales team of 40 people. It lets me cover their ad spend while still keeping an eye on it. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

So far, I haven’t found anything I dislike about Bill. Review collected by and hosted on G2.com.

Dersa C.
DC
Dersa C.
Finance Manager
Mid-Market (51-1000 emp.)
"Great product and has saved us a ton of time"
4/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

Still a very intuitive system. Love the email search for receipts. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The merge between bill and divvy has not been super smooth and creates some issues with staff accessing the correct systems when they need them. We used both bill and divvy prior to the buy out and there have been some challenges with the new login url and apps. We use bill through Chase bank so that has complicated the use of just bill S&E.

Also, we were unable to sign up for a new credit card with out the bill ap also enabled and that created some issues for us so we decided not to use it at all for the new company we have.

bill s&e is still great. If we had not been users of bill before the merge would not be such an issue. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense...

Thank you, Dersa, for your five star review! We are happy that you find our software user-friendly, that it syncs quickly with QBO, that implementation was easy, and customer service was quick and friendly. Also that your staff was able to pick up the process with only a few questions. We apologize for any issues you may have had with updating the accounts and that the budgets were confusing at first for staff. Please continue to provide us with your feedback as we value our customers' opinions.

Brian T.
BT
Brian T.
Adjunct Instructor
Financial Services
Mid-Market (51-1000 emp.)
"Free with Rewards, But UI Needs Work"
3.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like that BILL Spend & Expense (Formerly Divvy) is free to use and offers rewards. It is very easy to issue new cards to employees and control spending. I also appreciate that it connects with QuickBooks online. The initial setup was straightforward and easy, and it took just a couple of days for approval of credit limits. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I find the budgeting user interface sometimes confusing. Review collected by and hosted on G2.com.

JS
Jenn S.
VP Operations & Strategy
Small-Business (50 or fewer emp.)
"Streamlined Expense Management, Needs Better Support"
4/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like the easy-to-use app and the convenience of virtual cards. The rewards offered are a nice perk, and the easy approval flow really makes managing expenses simpler. I appreciate how transaction management is streamlined for staff, with charges ready for receipts instantly, enabling the workflow to happen in real time. The real-time receipt capture and approval workflow is another feature that I find valuable. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I find the setup tough to understand, and I think the support isn't the best. I find it difficult to reach a person, making system customization a challenge for me. Review collected by and hosted on G2.com.

Peter O.
PO
Peter O.
Controller
Small-Business (50 or fewer emp.)
"Effortless Transactions, Fast Receipt Uploads, and Seamless Accounting Sync"
5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like how easy it is to process transactions, look up a receipt later when I need it, and sync the data into my accounting system. I also really like the app functionality where employees can easily upload their receipt within seconds of running their card. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I dislike nothing about BILL Spend & Expense. It's great and I recommend it to everyone. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Easy Receipt Uploads, but Full Monthly Balance and Support Issues Hurt"
3.5/5
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The app is easy to use and upload receipts. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

You have to pay the balance in full every month- this was not clear when we signed up. On tight cash flow months this makes it tough for my small business. We are going to have to start using another card for some large purchases just in case we run into a cash flow issue one month. SUpport is extremely difficult to get in touch with. When I spoke to someone is support they seemed clueless to the questions I was asking. The support email and phone number listed online are incorrect and out of service. The AI really needs to get better at matching receipts sent via email. Review collected by and hosted on G2.com.