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BILL Financial Operations Platforms Reviews - Page 8

BILL Financial Operations Platforms Suite Overview

What is BILL Financial Operations Platforms?

BILL is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers.

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BILL Financial Operations Platforms Details
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Seller Details
Year Founded
2006
HQ Location
San Jose, CA
Twitter
@billcom
17,469 Twitter followers
LinkedIn® Page
www.linkedin.com
3,137 employees on LinkedIn®
Ownership
NYSE: BILL
Description

BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. For more information, visit bill.com.


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Recent BILL Financial Operations Platforms Reviews

Kishan M.
KM
Kishan M.Enterprise (> 1000 emp.)
4.5 out of 5
"My experience with Bill"
It is very easy to use, integrating financial tools and management of bills consolidated in one place.
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BILL Financial Operations Platforms Media

BILL Financial Operations Platforms Demo - BILL AP/AR
Spend 50% less time on AP, automate invoicing, and get paid 2x faster.
BILL Financial Operations Platforms Demo - BILL Spend & Expense
Get access to credit lines from $1,000-$5M. Easily set budgets, request funds, and track spend using free software combined with corporate cards.

2,944 BILL Financial Operations Platforms Reviews

4.4 out of 5
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2,944 BILL Financial Operations Platforms Reviews
4.4 out of 5
2,944 BILL Financial Operations Platforms Reviews
4.4 out of 5

BILL Financial Operations Platforms Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BILL Financial Operations PlatformsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LW
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The most helpful thing about Bill Spend is the ease of paying bills. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The least helpful thing about Bill has been reaching customer support; though it has gotten better, but it requires more clicks than one would like to do. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Bill Spend & Expense helps a lot in paying vendors. We no longer have to use the time to input a bill and then pay it, it is all done through Bill. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Lovie, thank you for your valuable feedback on BILL Spend &Expense! We are happy to hear that you are finding it easy to pay bills. We appreciate your thoughts on customer support and the difficulty in contacting them. We have passed that on to our team and please continue providing feedback as we always are working hard to improve our software.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The divvy cards allow the system to update very quickly Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The budgeting options are lack luster and leave much to be desired. Also groups don't allow custom budgets below, they all need to be set up under the same duration and other options. Also there is no feature to turn virtual cards off for people in the system that you only want submitting reimbursements. Automatic integration with Quickbooks for Reimbursements is a HUGE drawback. BILL constantly pushes credit cards on you if you want to use the reimbursement tool, it shows they are only in it for the money and neglect parts of the product that are "free". Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

NA Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you for your valuable feedback on BILL Spend & Expense! We are glad you like the divvy cards, allowing the system to update quickly. We are sorry for any frustrations caused by the lack of budget options and automatic integration with QB for reimbursements and that you find the credit cards are pushed on you, with the free parts of our service being neglected. We appreciate your request to have the option to turn off virtual cards for the ones you want, only submitting reimbursements. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions.

Prajwal M.
PM
Tech support excecutive
Enterprise(> 1000 emp.)
Product Reviewed: BILL AP/AR
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BILL AP/AR?

It integrates with other software, such as Intacct, Nexonia, and others, which helps ensure the smooth flow of data. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

It is a little bit expensive as compared to other softwares especially for small businesses and Its customer support is slow sometimes it's frustrating when dealing with large volumes of data with time constraints. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Manually managing AP/AR is little time-consuming and errors are bound to happen, Bill automates everything which saves time and reduces manual labour. Sometimes it's hard to monitor cash outflows and inflows of a business in real time but Bill tracks each ouflow and inflow of payments and o/s balances. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

Thank you for your five-star review of BILL, Prajwal! We are glad to hear that you are enjoying that our software integrates with other software allowing a smooth flow of data. We apologize for any frustrations caused by costs, and support delays when you are dealing with overly large volumes of data needing to be addressed in a timely manner. We appreciate all feedback as we are always trying to improve our customer's experience with our software.

Ranjith C.
RC
Accounting Specialist
Enterprise(> 1000 emp.)
Product Reviewed: BILL AP/AR
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL AP/AR?

I like most in the Bill is it's Invoice processing which is easy and efficient, and approval system through which we can take multiple approvers for multiple conditions. and it supports all the major payment options. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

the only thing I dislike the most is it's User Interface, sometimes it's difficult to navigate to a particular place. sometimes it feels like we are lost somewhere. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

It has improved financial operations by automating manual tasks such as invoice entry, approval, and payment. It saves time and gives you real-time cash flow information. Multiple payment alternatives make managing vendor payments easier and increasing overall productivity. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

Thank you, Ranjith, for your positive feedback on BILL! We are so pleased to hear that you enjoy BILL's invoice processing, finding it easy/efficient, supports all major payment options and that our approval system allows you to make multiple approvers for multiple conditions. We are sorry that you have had some difficulty navigating the user interface. Please continue to provide feedback as we are always working hard to improve our software.

Darshan J.
DJ
Accounts payable accountant
Enterprise(> 1000 emp.)
Product Reviewed: BILL AP/AR
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BILL AP/AR?

Processing bills and the feature of ACH/ePayment for US, UK, and Canada vendors and wire payment features for 130+ countries worldwide. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The BILL support team needs to be improved. Whenever I encounter a new update in BILL application which I am not aware of, when I sync with the BILL support team asking for the resolution of my query they never had any straight forward answers that could resolve my query. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

The feature of processing bills, the approval system of invoices and the payment methods - ePayment, Check, Wire are the main features to use BILL for accounting firms and businesses. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR
(Original )

Darshan, we appreciate your beneficial feedback on BILL! We are happy that you are enjoying being able to process bills, have ACH/e-payments for the US, UK as well as Canada and also be able to use our wire payment feature for over 130 countries. We are sorry to hear that you have had any concerns when reaching out to support and have passed that on to our team. Customer feedback is valuable to us as we like to hear about what is working well for our customers and what needs to be improved.

Nate H.
NH
Director of Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

It makes everything so simple. From invoicing to spend tracking. It has a very smooth integration into our existing systems. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I'd like for Bill's Divvy platform and their invoice platform to be hosted in the same place so I can navigate between the two of them easier. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Transparency, manual reimbursement tracking, spending categorization, ROI tracking, I could keep going on! It's saving us money, time, and most important, energy! Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Our gratitude, Nate, for your five-star review of BILL! We love that Spend & Expense makes everything simple from invoicing to spend tracking and that it has a very smooth integration with your existing systems. We appreciate your thoughts on having an integrated system Spend & Expense and AP/AR and have forwarded that to our team. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The product is easy to use not only for the accounting staff, but also for everyone else. It makes it easier for everyone in the company to stay on track with their receipts and allocations. Integration was easy. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The only thing I have found so far is that you can't split a credit. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Our old credit card program was mostly manual and we had to use a different program for employees to submit receipts. Bill Spend & Expense allows our users to attach their receipt at the time of the transaction and also assign a code to help the accounting department know what the transactions are for. This has been a time saver for all of us. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you for your glowing review of BILL Spend & Expense! We are so pleased to hear you find our software easy to use with making it simpler to stay on track with their receipts/allocations and that integration was easy. We appreciate your thoughts on not being able to split a credit and have submitted a feature request for that as an option. Please continue to provide your feedback as we value our user's suggestions when planning for the future of our software.

Tami V.
TV
Director of Development and Engagement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like how user friendly BILL is and how easy it is to track transactions and upload receipts. It's been great for our small shop! Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

Nothing comes to mind! It's easy to use and has helped us be more efficient! Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Tracking of expenses and catagorizing them effectivly. BILL has streamlined the process! It's also been hugely helpful to have both the physical and virtual cards with spending limits. Review collected by and hosted on G2.com.

Response from Spencer White of BILL Spend & Expense (Formerly Divvy)

Thank you, Tami, for your five-star review of BILL Spend and Expense. We are glad to hear that you have found it easy to track transactions and upload receipts, and that you find the platform user-friendly. We appreciate all feedback, as we are always trying to improve our customers' experience with our software. Please continue to share your insights with us.

William S.
WS
Plant Controller
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

In our company, we mostly have sales people traveling and purchasing people using the cards for everyday purchases. The phone app has been great for the sales people. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

As an admin, some features are only available on the mobile app, such as requests for extra funds on a budget. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

The ease of coding expenses and uploading receipts. I don't have to do the executives expense reports. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you for your phenomenal review of BILL Spend & Expense, William! We are pleased to hear that our app has been great for your travelling sales people. We are sorry for any inconveniences caused by certain features only being available on the mobile app and will pass that on to our team. We appreciate all feedback, as we are always trying to improve our customer's experience with our software.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I like the ease of the mobile application. It allows our employees to easily upload their receipts and track their expenses and then allows us in the office to see them immediately. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I dislike some of the features on the administrative side. The filters are difficult. I also think it takes too much time to receive an actual card when a new one or replacement is ordered. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

The problems that BILL is solving for my company is that we don't have to wait on receipts as they are available once uploaded. The process of adding funds to the cards is easy too. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you for your five-star review of BILL Spend & Expense! We love that you enjoy the ease of the mobile app which allows your employees to upload their receipts easily as well as track expenses and then allows you in the office to see them right away. Ware sorry for any frustrations caused delays in receiving an actual card and filters being difficult. We appreciate all feedback as we are always trying to improve our customer's experience with our software.