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BILL Financial Operations Platforms Reviews - Page 6

BILL Financial Operations Platforms Suite Overview

What is BILL Financial Operations Platforms?

BILL is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers.

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BILL Financial Operations Platforms Details
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Seller Details
Year Founded
2006
HQ Location
San Jose, CA
Twitter
@billcom
17,469 Twitter followers
LinkedIn® Page
www.linkedin.com
3,137 employees on LinkedIn®
Ownership
NYSE: BILL
Description

BILL (NYSE: BILL) is a leading financial operations platform for small and midsize businesses (SMBs). As a champion of SMBs, we are automating the future of finance so businesses can thrive. Our integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Hundreds of thousands of businesses rely on BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. For more information, visit bill.com.


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Recent BILL Financial Operations Platforms Reviews

Kishan M.
KM
Kishan M.Enterprise (> 1000 emp.)
4.5 out of 5
"My experience with Bill"
It is very easy to use, integrating financial tools and management of bills consolidated in one place.
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BILL Financial Operations Platforms Media

BILL Financial Operations Platforms Demo - BILL AP/AR
Spend 50% less time on AP, automate invoicing, and get paid 2x faster.
BILL Financial Operations Platforms Demo - BILL Spend & Expense
Get access to credit lines from $1,000-$5M. Easily set budgets, request funds, and track spend using free software combined with corporate cards.

2,944 BILL Financial Operations Platforms Reviews

4.4 out of 5
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2,944 BILL Financial Operations Platforms Reviews
4.4 out of 5
2,944 BILL Financial Operations Platforms Reviews
4.4 out of 5

BILL Financial Operations Platforms Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BILL Financial Operations PlatformsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Pooja N.
PN
Accounting Specialist
Enterprise(> 1000 emp.)
Product Reviewed: BILL AP/AR
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BILL AP/AR?

I like the most of the Bill is processing the bills, I get a large volume of Bills to process per day, during in my previous software I used to process day and night and now it is reduced with the help of Bill. Thanks for it. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The only thing I dislike is it's pricing and a little bit of UI, user interface. except that nothing to dislike about the BILL as it is doing it's job perfectly Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

As I said I used to manual process a lot of bills day and night, after starting using BILL it helped me to process the bills easily with less time. with this I can use my time for other things. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

Pooja, thank you for your amazing review of BILL! We are so happy that you enjoy being able to process bills using our software and that it has saved you a tremendous amount of time by using it. We appreciate you letting us know about the pricing and user interface. Please continue to provide feedback as we are always working hard to improve our software.

Persa R.
PR
Senior Staff Accountant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

I love the way expenses are coded by users. This is simplifying our expense report process SO MUCH! Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

Learning where to go and how to set up certain things were a little difficult but great customer support aided with getting that resolved! Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

This is solving the struggle of our expense report process. I love that users can code their expenses in real time. Previously, the finance team was handling most of the expense reports and now we've been able to push that back onto the card user. Review collected by and hosted on G2.com.

Response from Spencer White of BILL Spend & Expense (Formerly Divvy)

Persa,Thank you for taking the time to provide your feedback on BILL Spend and Expense. We're delighted to hear that the feature where users code their expenses has made your reporting process easier. We apologize for any difficulties you faced when setting things up, but we're glad to hear that our customer support has been able to assist you with resolving any issues.

Your feedback is invaluable to us, and we're committed to continuously improving our service to offer you the best experience possible.

Michaela C.
MC
Payroll Coordinator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

Every technician has a card, we have struggled for years as a small business to find ways for technicians to make purchases, not only does this system let you, you have complete control on seeing what transactions are being processed and allowing the technician to have to request if over a certain limit Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

There's not a whole lot of downsides, I have nothing bad to say about BILL Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Technicians have to request for more than the assigned budget, and you can hit approve with one button Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you for your awesome BILL Spend & Expense review, Michaela! We are thrilled that you enjoy your technicians all having a card, which allows you to have complete control over what transactions are processed and allows your technicians to request more if they exceed a certain limit. We appreciate all feedback, as we are always trying to improve our customers' experience with our software.

Tim B.
TB
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The ability to set, track, and manage individual team budgets has been crucial in allowing us to remain focused on the mission and not paperwork. This removed the need for in-house accounting for us and allowed us to outsource 100% of our expense/accounting saving us loads of time and money. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The rewards program is not nearly as competitive as other credit card options. Redeeming points only makes sense when using their travel portal as the other cash-back options are far inferior to other mainline credit cards. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

No longer do we need an in-house accounting to hunt down expenses from employees or ask for them to log expenses. The app sends the notification and alerts the employee directly after a purchase is made making it easy for leadership to remain focused on more productive, mission-sensitive objectives. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Tim, our gratitude for your exceptional review of BILL Spend & Expense! We love that you are enjoying the option to set/track/manage individual team budgets which has saved you loads of time and money. We appreciate you letting us know about your dissatisfaction with our rewards program and have forwarded that to our team. Please continue to provide your feedback as we value our user's suggestions when planning for the future of our software.

Sara P.
SP
Director of Operations
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

What is the most helpful part of the BILL Spend & Expense is the fact that each department can have their own budget and money can be divided to each staff member according to their budget that they are working from. Staff is able to reconcile receipts and spending immediately. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

A downside to BILL Spend & Expense for our company is the payment after rather than being able to "Pre load" the accounts. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

The problems that BILL Spend & Expense has been able to solve for us is being able to have each user have the ability to reconcile their statements themselves. This has been able to keep departments accountable and more up to date with their spending and budgets while being able to take a lot of the work off of the finance team. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you for your positive feedback, Sara! We are excited to hear that BILL Spend & Expense has made it so your staff are able to reconcile receipts/spending right away and has helped by letting each department have their own budget allowing money to be divided to each staff member according to the budget they are working on. We are sorry if not being able to preload the accounts has caused any frustrations for your organization. Please continue to provide feedback as we are always working hard to improve our software.

Kamron O.
KO
Lead Pastor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

We love the easy control and oversight of all our employee credit cards and budgets. This has saved us a lot of time in keeping track of expenses! Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The threshold for credit limits is a little frustrating, and the rewards are only met when a certain percentage of credit limit it met each month. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

We used to dread collecting reciepts to match up to credit cards, now it's on the user and it is digital. Time saver and worth switching for this alone! Review collected by and hosted on G2.com.

Response from Spencer White of BILL Spend & Expense (Formerly Divvy)

Kamron, thank you for taking the time to provide us with your five-star review. We are glad to hear that using BILL Spend and Expense has enabled you to control budgets and track employees' expenses in real time. We apologize for any difficulties caused by the credit limit thresholds and the rewards at the end of each month. We will pass your feedback onto the team for review. Customer feedback is valuable to us as we like to hear about what is working well for our customers.

MS
Operations Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

BILL Spend and Expense has saved our organization so much time! It has streamlined and clarified our monthly expense reporting and saved our staff hours each month. It was very easy to set up and implement. We were able to train our staff very easily. When we had issues, customer support was incredibly responsive. We have really loved every aspect of it! Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

We have not found any downsides or issues with the software! It took some setup on the front end to get things ready to go, but has been wonderful ever since. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

The main problem that it is solving for us is doing hours of manual entry to update our expense reports each month. We also love the ability to set up virtual cards and have recurring charges automatically coded. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Mariah, thank you for your five-star review of BILL Spend & Expense! We are so glad that our software has helped save your company so much time with streamlining as well as clarifying your monthly expense reporting. Also that it was easy to setup/implement, train your staff and customer support was there when needed. We always want to hear what works and what will make your experience better.

Regan V.
RV
Director Of Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

This solution makes it so easy to monitor and manage our business credit card spending! It integrates seamlessly with Quickbooks for up-to-date and accurate GL balances with regard to credit card spending. BILL Spend & Expense was so easy to get started and we have brought in a lot more rewards dollars than we had on our prior credit card. BILL is responsive and helpful with implementation and any other issues (not that we have had many). Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

I have no complaints about the BILL Spend & Expense solution. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Our prior solution was not integrated with Quickbooks so we had to manually import transactions to Accounting each month with the statement. Switching to an integrated solution makes our GL more accurate throughout the month by showing a more real-time view of spending. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Regan, thank you for your glowing review of Spend & Expense! We love that BILL has made it easy to monitor/manage credit card spending, that it has integrated seamlessly with QuickBooks, that it was easy to setup with providing a lot more reward incentives and customer service has been prompt to assist when needed. Customer feedback is valuable to us as we like to hear about what is working well for our customers.

AE
Senior Accountant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BILL Spend & Expense (Formerly Divvy)?

The ease of using the system for our field users on their phones. It makes our corporate office able to receive information and receipts timely and accurately for accounting teams to accurately book. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

The only issue that is someitmes a problem is being an Admin i still cannot help my field employees when they are having issues with their passwords. It would be helpful to be able to see passwords as well as login email. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

Our previous credit card for our field had a very hard to use phone application and we constantly struggled to get receipts and data from the field in a timely fashion. The Bill spend has helped with the ease of making it so simple to upload the receipts for our guys in the field. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)

Thank you, Amanda, for your exceptional feedback on BILL Spend & Expense! We are delighted that you are enjoying the ease of using our software for your field users on their phones which allows your corporate office to receive information and receipts timely as well as accurately for the accounting team to log. We are sorry to hear about the difficulties with logging in for your field employees and have passed on your suggestion to our team. Your feedback is valuable to us, and we're always striving to improve our service. Please don't hesitate to reach out if you have any further suggestions.

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BILL Spend & Expense (Formerly Divvy)?

Divvy allows me to easily and comprehsivly manage corporate spending for all of our entities. The combination of the website and phone app, gives all divvy users easy access to spending and uploading receipts. The area that has been most impactful at our organization is the ease of creating virtual cards. We utilize cards for many of our vendors. Review collected by and hosted on G2.com.

What do you dislike about BILL Spend & Expense (Formerly Divvy)?

Divvy is always updating their platform and adding new features. I am looking forward to when it syncs over to netsuite as a credit card transaction and also when the reimbursement module integrates with netsuite. Review collected by and hosted on G2.com.

What problems is BILL Spend & Expense (Formerly Divvy) solving and how is that benefiting you?

We have dedicated budgets for each department with approval workflow and processes established. This allows us to have more control over our purchasing. Review collected by and hosted on G2.com.

Response from Jenn J of BILL Spend & Expense (Formerly Divvy)
(Original )

Thank you for your phenomenal review of BILL! We love that Spend & Expense allows you to manage easily and comprehensively spending for all of your entities. Also that our website and app together, gives easy access to spending and uploading receipts and that you can easily create virtual cards for many of your vendors. We appreciate the suggestion of Spend & Expense syncing over as a credit card transaction to NetSuite and having the reimbursement module integrate as well. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions.