--- title: BILL AP/AR Reviews meta_title: 'BILL AP/AR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1807 reviews by the users' company size, role or industry to find out how BILL AP/AR works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1807 scale: '5' date_modified: '2026-06-21' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # BILL AP/AR Reviews **Vendor:** BILL (previously Bill.com) **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,807 ## About BILL AP/AR BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. ## BILL AP/AR Pros & Cons **What users like:** - Users appreciate the **ease of use** of BILL AP/AR, finding it well-organized and efficient for processing invoices. (622 reviews) - Users love the **easy payment processing** of BILL AP/AR, enhancing efficiency and simplifying invoice management. (301 reviews) - Users appreciate the **seamless integrations** with QuickBooks and other platforms, enhancing functionality and efficiency. (249 reviews) - Users find the **easy setup** of BILL AP/AR incredibly user-friendly, simplifying invoice processing and staff implementation. (248 reviews) - Users appreciate the **time-saving aspects** of BILL AP/AR, especially in streamlining accounts payable workflows effectively. (241 reviews) - Users value the **seamless integration with Quickbooks** , enhancing efficiency in managing Accounts Payable and Receivable. (238 reviews) - Users appreciate the **easy integrations** of BILL AP/AR, enabling seamless connections with accounting software like QuickBooks. (234 reviews) - Efficiency (234 reviews) - QuickBooks Integration (223 reviews) - Users emphasize the **ease of invoicing** with BILL AP/AR, appreciating its efficiency and user-friendly interface. (213 reviews) **What users dislike:** - Users face frequent **payment issues** with Bill AP/AR, resulting in frustration and complications during financial processes. (177 reviews) - Users find the **missing features** frustrating, particularly the lack of discount terms for vendors and clunky interface. (166 reviews) - Users experience occasional **technical issues** with invoice dates and syncing, which can disrupt the workflow with manual adjustments. (153 reviews) - Users experience **invoicing problems** that lead to confusion regarding payments and invoice visibility within BILL AP/AR. (145 reviews) - Users find the **vendor management automation lacking** when dealing with multiple locations and varied coding, complicating processes. (139 reviews) - Users often face **sync issues** with BILL AP/AR, necessitating tedious manual adjustments between systems. (123 reviews) - Users report **poor customer support** experiences with BILL, citing inconsistent assistance and difficulties in reaching representatives. (122 reviews) - Syncing Issues (105 reviews) - Delays (104 reviews) - International Payments (97 reviews) ## BILL AP/AR Reviews ### 1. Streamlines Payments, But User Interface Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Charlotte H. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about BILL AP/AR?** I love how BILL AP/AR enables me to easily process and receive electronic payments. It saves a lot of time since I don't have to print and mail checks or go to the bank to deposit checks. I also find that it speeds up our Accounts Receivable process significantly when clients pay electronically, which helps with cash flow. Additionally, I like the integration with QuickBooks Online for the parts I've figured out, as it supports my workflow. **What do you dislike about BILL AP/AR?** The interface continues to be a huge challenge for me. I have it synced with QuickBooks Online but overall do not find the user experience easy or enjoyable. I think because of this I have not dug deeper into the features or how else I could be using it. I do not feel that it's really clear what it's doing or how it's set up. I would want a simpler interface, better instructions and guidance as I use it. The initial setup was not very easy, it took me a while to figure out. I do remember feeling overwhelmed by the setup and interface. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR saves time by eliminating the need to print, mail, and deposit checks. It speeds up our A/R process when clients pay electronically, helping cash flow. **Official Response from Katrina Magat:** > Our team is thrilled to receive such a great rating, Charlotte. It is always our goal to make payments easy and convenient for our users. Thank you so much for giving us your take on how we are doing! ### 2. Bill.com-Tool for seamless accounts payable process **Rating:** 4.0/5.0 stars **Reviewed by:** Samruddi M. | accounting specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about BILL AP/AR?** Its user friendly, easy to integrate with other tools, multi-currency support, multiple payment options. **What do you dislike about BILL AP/AR?** It can be upgraded to the next level, the home screen can be updated with reporting options and need some customization of reports. **What problems is BILL AP/AR solving and how is that benefiting you?** The BILL.com platform is extremely user-friendly, necessitating only minimal guidance to grasp its functionalities. It seamlessly integrates with various accounting applications and can be tailored to align with specific business requirements. In my current workplace, BILL.com is widely employed for efficiently handling Accounts Payable bills and facilitating robust reporting. The quality of customer support for this platform is also noteworthy. **Official Response from Jenn J:** > Thank you for reaching out with your feedback Samruddi! We love knowing that you find our software user friendly, easy to integrate, that it has multiple payment options and multi-currency support. We appreciate your feedback on what needs improved like our home screen, reporting options and customization of reports. We will pass that on to our team. Customer feedback is valuable to us as we like to hear about what is working well for our customers and what needs improved. ### 3. Comprehensive Finance Solution, Needs AR Enhancements **Rating:** 4.0/5.0 stars **Reviewed by:** Rob P. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about BILL AP/AR?** I like using BILL AP/AR because it serves as a one stop shop for the majority of our finance needs, which is really helpful. I appreciate the payment status tracking feature, as it allows for more accurate cash forecasting. The overviews on vendor expense trends make it simple to see month over month or year over year changes in vendor spend, assisting with identifying areas where expenses can be reduced or if budgetary changes are needed. Additionally, the ease and accessibility for our employees is fantastic, enabling them to simply manage their individual budgets, submit for reimbursements, and easily upload receipts and code their own transactions. From what I understand, the initial setup was simple and straightforward. **What do you dislike about BILL AP/AR?** I don't like that the AR side does not provide a failed send notice when an invoice is sent. This leads to delayed payments and a prolonged collections process. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR as a one-stop shop for finance needs. It tracks payment status for better cash forecasting, provides insights into vendor expense trends, simplifies budget management, and makes reimbursements easy for employees. **Official Response from Jenn J:** > Rob, thank you for providing valuable feedback! We are thrilled that being able to issue invoices and easily track aging AP payments is working well. We are sorry for any frustration caused by not receiving emails for bounce back notifications. We welcome all feedback and suggestions on how to make the service better and will pass along that to our product team. ### 4. Ease for bill pay, but not great for review **Rating:** 4.0/5.0 stars **Reviewed by:** Stacie B. | Senior Manager, Accountig, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about BILL AP/AR?** The tool is a great way to view all invoices and send payments when desired. The ease of paying bills is the best feature of the device. I also appreciate that if their is a delay in payment, the system sends out alerts. **What do you dislike about BILL AP/AR?** You have to have a license to use bill.com, where all our bills are stored. Therefore, you must go into Bill.com to review during an audit. The same issue arises at month's end; you have to look in two different systems to review the final numbers and confirm everything was entered correctly. We also get payments from customers using Bill. It is not user friendly to collect or connect. Every time I go to connect it logs me into the AP system and I am unable to connect. I have reached out to the customer team with no help. **What problems is BILL AP/AR solving and how is that benefiting you?** Currently, Bill.com supports our AP automation. The system houses all our vendor invoices, payments, and approvals. Since our current ERP system would not do all of these features efficiently, it was best to use a third-party tool. This allowed for ease of bill input and approves. Our past approval system was a nightmare; we used DocuSign to confirm all approvals. **Official Response from Rommel Bagaporo:** > Thank you for your review, Stacie. We're glad to hear that you're enjoying our app and we’ll be sure to get your feedback up to our product team! ### 5. Efficient Invoice Management with Room for Reporting Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Mimi C. | VP of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is fairly easy to use and also very easy to train my staff on it. I appreciate the feature where it consolidates all my invoices in one place and allows me to sort by vendor and search for invoices within each vendor. I like having the option to see which payments are scheduled to go out, have already been paid, or are even canceled. It also has a summary dashboard on the very front, which I find useful. The recognition feature when uploading invoices is helpful because it picks out all the invoice and payment dates, which helps alleviate repeating or entering the same information and is a big time saver. This also reduces manual errors as I just need to check what's on the invoice against what's already been picked up, then click save invoice. I also found the initial setup very easy, just setting it up and adding users with their respective settings was straightforward. **What do you dislike about BILL AP/AR?** I think it's just the reporting aspect. Sometimes I need some ad hoc report. For example, I want to pull a vendor showing a history of all the invoices along with if I wanna put in fields of invoice day, due date, when accounts were set to, and going as far back as possible, like, a history. Right now, there isn't a fast and easy way that BILL AP/AR has that. It does have the capability to, like, run a specialized report. Which can get frustrating sometimes. If our vendors come out and said, 'hey, I need to do AR installation,' especially when I have a particular vendor with hundreds of invoices monthly. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps consolidate all my invoices in one place, sorts them by vendor, and manages paid or unpaid status. It saves me time by automating invoice and payment processing, and reduces manual errors, making it easier to manage vendor payments. **Official Response from Jenn J:** > Mimi, thank you for your five-star review of BILL! We are so excited that you have found our service easy to use, that it connects smoothly with your ERP system, it also catches duplicates before they become a problem, and grabs important information, as well as past account and description details, making it easy to enter data. We appreciate your idea of having an option to create customizable reports, which would streamline your process and save time. We value your feedback and are always striving to improve our service. Please don't hesitate to contact us if you have any further suggestions. ### 6. Streamlines Vendor Payments with QuickBooks Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** rachel j. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about BILL AP/AR?** I like that my builders can approve the invoice when they have time and then I know to pay it. I just click to pay, choose the bank account I want to pay from and send. It's extremely helpful that Bill notifies my vendors that their invoice has been entered and also notifies them when the payment has been set up. This eliminates a lot of phone calls asking me if we've received an invoice or if the invoice has been set up for payment. **What do you dislike about BILL AP/AR?** I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You have to 'Unmatch' the transaction in QuickBooks, which creates problems if you've already reconciled your books for a month, and then go into BILL AP/AR and SYNC, then go into BILL AP/AR and straighten out the payment and then force a SYNC. It causes a lot of errors and you usually have to get on Chat with tech support. If a vendor sends an invoice directly through BILL AP/AR, it sometimes doesn't show an invoice number. It's like it translates the vendor's invoice template into BILL AP/AR format. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps eliminate checks being lost in the mail by enabling electronic payments. It provides convenient invoice approval and payment notifications, reducing calls from vendors. It offers good reporting if all payments are processed through it. ### 7. Seamless AP Management with Transparent Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Eric M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I really appreciate the visibility that BILL AP/AR provides. Being able to log in and immediately see where we're at with bills—what's past due, what's still pending, what's open, and what's in the approval stages—is extremely beneficial. It's also great that vendors can access the platform on their end to check if a payment is on its way or pending, which adds a layer of transparency. This full transparency and visibility are super helpful for a business like ours. **What do you dislike about BILL AP/AR?** One thing that could be improved is just the timing of when bills are actually paid out. Once we submit a bill for approval, it could take anywhere from up to a week to actually be paid out. So any way to speed up the payout processes would be super helpful. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR reduces manual invoice processing and integrates with NetSuite for seamless syncing. It helps with three-way matching to avoid double payments and ensures we don't miss or fall behind on bills. Full transparency and visibility into payment statuses are super helpful for us. ### 8. Streamlines Vendor Payments, Needs 1099 Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Chelsea V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I use BILL AP/AR for both AP and AR, and it streamlines the payout process for around 500 people per cycle. It effectively reduces the back-and-forth chaos, making it easier to manage payments. I'm able to upload and store W9 information, which allows me to view correct vendor info in one place when it comes time to file 1099s. It also helps me verify any changes vendors make to their profiles. On the customer side, BILL AP/AR provides an easy way to keep track of payments coming in, which helps me keep track of cash flow by seeing what payments are going to hit our account soon. **What do you dislike about BILL AP/AR?** The new 1099 filing is a bit messy, and it doesn't allow me to only select the ones I want to file, which didn't work for me to use this year. Our vendors often put our company name in the company name field, causing issues when people search and attempt to connect to us. The inability to sort and select only vendors over $600 caused a big headache. If 'business' is selected in the vendor entry, it flags the TIN if not an EIN, and switching it to 'individual' wipes out the TIN. Setting each individual vendor up gets to be a lot, and we're looking for a better integration so our vendors don't have to set up an account twice. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to streamline paying 1099 vendors and receiving customer payments. It reduces chaos, stores W9 info, and helps track cash flow with payment records and reporting. ### 9. Streamlined Payment Process with Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is really helpful for our on-site manager to approve bills online or via email, which keeps the accounting office informed when it's okay to submit for payment. It's also convenient because it simplifies the process to just clicks of a button unlike some of our other companies that have more manual processes. Managing multiple physical locations is key for our needs, and I generally have had good success with the online chat/help feature when I run into a hurdle. **What do you dislike about BILL AP/AR?** My sole complaint would be the Sync with QuickBooks. It can get confusing and frustrating when it doesn't sync. It winds up being a major hurdle to my day if it doesn’t sync... instead of moving on to the next task, I have to start the support process, which again has usually worked but it can be time consuming. Maybe if I had more control on how to fix myself? I have a few bills in our "unpaid" queue right now, that actually have been paid manually. If I could just delete those on my own and be "good", that would be helpful but historically it messes up the sync so I wind up just leaving them out there. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps our on-site manager approve bills online, allowing the office to know when to submit for payment. It's mostly clicks of a button, unlike our manual processes elsewhere. It's great for multiple locations and the online chat support is generally successful. ### 10. CFO Kargo Technologies Corp. **Rating:** 3.5/5.0 stars **Reviewed by:** Luke I. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like using BILL AP/AR because it helps me network with our customers, which is important for maintaining smooth operations. The platform is easy to use, making it simple for me to manage tasks even as a one-man finance team. The automated bill reception feature is great, as it saves me time by simplifying the tracking of bills. I feel secure knowing that the payments will not be mistakenly sent to someone else, which is a risk on other platforms like banks. Overall, the speed, automation, and security of BILL AP/AR stand out to me. **What do you dislike about BILL AP/AR?** Payment processing is always next business day, and I wait at least an additional business day for the payment to arrive. For payments above $10k, the situation is terrible because I can't pay for expedited payments and the processing time is even longer. This cost me a lot because I have the interest on my savings account. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for automation, security, and speed. It helps me track bills, pace payments, and ensures payment security. I find networking with customers and the ease of use valuable, especially as a one-person finance team. ### 11. Efficient Vendor Management, Needs Customer Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Amber G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR allows us to handle payments to continually updating list of vendors by importing batches of vendors and bills. This feature really saves us a lot of time. I appreciate how simple it is to see exactly what information is syncing to exactly which fields both in the imports features and also they sync with QBO. One of the things I've liked best about BILL AP/AR for the last few years is their quick customer service. Whenever I have an issue, I could usually get a callback within minutes, though lately, this has not been the case. **What do you dislike about BILL AP/AR?** I really hope that they will go back to their previous model of customer service calls where you request a call and they call you back within minutes. Lately, the calls have been taking hours to come back, which is horribly disappointing and usually ends up ineffective at solving my issue. Another challenge comes in the importing process for vendor accounts. Email needs to be a unique identifier or at least a flagged alert before overwriting. I've had problems with vendor accounts overwriting each other because the imported vendor account has the same name. This leads to a same name new vendor email and mailing address being written over old vendor's email and mailing address. However old vendor's epay and banking details are still active, so the new vendor is never invited to set up their own account and old vendor receives new vendor's payment. This ONLY happens when importing batches of vendors, but it is a really serious problem. We have to implement our own complex screening process because of it, and we have been reminding Bill.com about this problem for years. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to import batches of vendors and bills weekly, which saves us a lot of time. They manage and maintain over 15,000 vendors for us, giving all those vendors the option to set up and maintain their own banking details for ACH direct deposit payments without us ever taking on the liability of having their bank details. We appreciate the bank level security and encryption that Bill.com provides and maintains. This allows us to focus our time and energy in the operations of our own business. ### 12. Effortless Bill Management, Timely Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Nicholas C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR allows me to schedule bill payments easily. Whether a bill is due in thirty or fifteen days, I can schedule the payment as soon as I receive the bill. This way, I don't have to worry about remembering to pay the bill on time. It helps me keep track of my cash flow and allows me to set the payment for a date that is optimal for my cash position in the bank. I also find it really easy for our vendors to use; we just send them a link, and BILL AP/AR sends them the setup information. **What do you dislike about BILL AP/AR?** I think they can report better on how the bills are paid. When we make a payment, it comes out of my bank account as one big transaction instead of as individual payments. I know there's a feature to change that, but it would be helpful if that feature was easily found. Also, the reporting could be better in terms of showing us better reports on how we spent our money, when the money came in and out, etcetera. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay bills on time, which helps manage cash flow. Scheduling payments when I receive bills lets me optimize our bank balance and grow interest without micromanaging payment dates. ### 13. User-Friendly and Cost-Effective with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is user-friendly and easy to use. The latest 1099 filing feature has been super helpful, and it's not that expensive. I also find that it keeps us in compliance, and the approval process makes it easy for me to look at what invoices need to be approved and what needs to be added on the next payment run. **What do you dislike about BILL AP/AR?** I think sometimes BILL AP/AR doesn't let me search the invoice number. And then I have to go to a roundabout way of searching the vendor name and then finding the invoice number there. So if there could be a search bar where I type in the invoice number and it pop up, that would be a great improvement. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to ensure our vendors are paid on time and it's easy to approve invoices. The approval process helps me manage what needs approval and keeps us in compliance. It also simplifies 1099 filing, making it user-friendly and affordable. ### 14. Streamlined AP Process, Needs Better Spam Filtering **Rating:** 4.0/5.0 stars **Reviewed by:** Tim C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like the API interface because it uses historical invoice coding and descriptions to populate information for new invoices. This feature helps me update invoice descriptions to reflect dates listed on the invoice and allows me to allocate invoice amounts between GL accounts based on what I have entered previously. BILL AP/AR also allows me to handle the entire company's AP process by myself, a task that would historically require a team. **What do you dislike about BILL AP/AR?** I don't like filtering the inbox to remove spam and fraudulent invoices. Sometimes it will also populate an invoice with the wrong vendor. Our Bill.com inbox receives a lot of correspondence from vendors attempting to sell us their products. If Bill could recognize and remove these so I don't ever see them in the bill inbox, it would be helpful. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR lets me handle the company's entire AP process solo, a task that usually requires a team. The API uses historical data to quickly populate new invoices. ### 15. User-Friendly but Needs Better Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob A. **Reviewed Date:** February 18, 2026 **What do you like best about BILL AP/AR?** I like BILL AP/AR for being user friendly. It's nice to have the invoice images pull through from email, which adds convenience and efficiency to the process. **What do you dislike about BILL AP/AR?** I need an accounting date instead of just the invoice date. The AP aging reporting could be better as it always seems to be off. It's necessary to be able to mark payments as 'always pay offline' for auto debits so they aren’t paid by mistake, but we can still have the invoice record keeping in the system. The stale dated checks force us to do manual JEs in QuickBooks as they always stale date in a prior period, so a better process is needed. Credits are not very visible, and we sometimes forget to review and apply them. We need a better system to upload vendor data. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for automated invoicing. It's user-friendly and nicely pulls invoice images from email. ### 16. All-in-One Convenience, But Not Always Intuitive **Rating:** 3.5/5.0 stars **Reviewed by:** Taryn S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about BILL AP/AR?** I like that everything is in one spot - that I can review, pay etc etc, that other people can access and review bills. The proof of payment has been easy to use as well - that is important when you're working in a nonprofit and have to report on grant spending. **What do you dislike about BILL AP/AR?** sometimes it's not intuitive or user friendly - I've had a lot of issues with the AI features and lack of customizable features. For example, I needed to be able to change the name that showed up on proof of payment and there was no way to do that. **What problems is BILL AP/AR solving and how is that benefiting you?** transparency and quick access to information regarding bills. ### 17. Efficient, All-in-One Invoice Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is a one-stop shop to take a look at our payments, outstanding and paid invoices, and it's simple to use for someone who doesn't live and breathe accounting like me. It consolidates all of our accounts payable into one place, gives our accountant an easy way to pay, and provides access to easy reporting. We also use Bill.com's spend and expense (formerly Divvy) and like it very much for budgeting spend for departments and employees. The biggest thing for us as a small team is having everything we need easily accessible and organized. Additionally, we use Stripe for our customer payments and Xero for reporting, which works well with BILL. **What do you dislike about BILL AP/AR?** Nothing comes to mind, though our use case is very simple **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR consolidates our accounts payable, simplifies payments, provides easy reporting, and serves as a one-stop shop for managing payments and invoices. It's simple to use, especially for those not specialized in accounting, and keeps everything organized for our small team. ### 18. Streamlined Approvals, Effortlessly Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie L. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I think the design of BILL AP/AR is really nice, and the user experience works well. It's very easy to navigate and find the things I might be looking for. I appreciate the clean, modern design. It's well organized, making it easy to find things and to collaborate with coworkers who are part of the review and approval process. It houses everything in one place, which is helpful when several staff need to review and approve bills. It's also very easy to look up vendors and see what we've paid them in the past, acting as a well-organized repository of our payment history. The whole process is streamlined and all in one place now. **What do you dislike about BILL AP/AR?** Sometimes it's a little hard to navigate to the initial page where the bills waiting for approval are located. And the cost is high for us as a small non-profit. **What problems is BILL AP/AR solving and how is that benefiting you?** We use BILL AP/AR to consolidate payment activities, making it easy for our team to review and approve bills. It provides a well-organized repository for payment history and simplifies vendor payment tracking. ### 19. Reliable Payment Solution with Some Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Megha V. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR offers streamlined processing and reduces administrative effort, making the workflow simple overall. It's easy to make payments with just a couple of clicks, and the payments go through every time with all the information saved inside. I find it reliable for paying consultants and vendors across the US and India. **What do you dislike about BILL AP/AR?** I wish the payments are made in a faster way within a day because sometimes we see people complaining that it takes too much time, especially when you place the payment on Thursday. They receive it on Monday or Tuesday, which is painful. The main issue is that it doesn't make payments to Pakistan because we have a couple of employees there, so we need to go to the bank to make the payment or look at a different website such as wise.com. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to streamline payments to vendors and consultants in the US and India. It simplifies the process, ensuring quick transactions within two days, saving administrative effort, and keeping workflow simple. ### 20. Streamlined Vendor Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff c. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that the interface of BILL AP/AR is clean and well organized, making it easy to see the history of transactions. I also appreciate the ability to automate payments and link to QuickBooks, which helps in managing finances more efficiently. The interface allows us to assign categories to various transactions, which is useful for profit and loss statements and tracking purposes, enabling us to track cash flow and make projections. I also appreciate the fact that it allows us to store vendor documents like W9s and retrieve them easily. The AI feature is also pretty good at extracting relevant vendor information. **What do you dislike about BILL AP/AR?** I'm not thrilled about how dragging and dropping attachments and documents often freezes or lags. It's a hassle having to save attachments to my hard drive first, especially since the drag and drop just hangs a lot. Also, I would appreciate better harmonization of categories between QuickBooks and BILL AP/AR. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay bills semi-automatically, making bill payment and vendor management efficient. ### 21. Effortless AP/AR with Custom Workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Rachael T. | Sr. Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like the ease of access to vendor data and history in BILL AP/AR. The ability to customize the approval workflow is a major plus; it's smart how bills get automatically routed based on cost objects, saving me follow-ups since approvers just need to log in and approve. I also find BILL AP/AR more user-friendly and modern compared to our previous software, SAP Concur, which gives end users a more positive experience. The initial setup and migration to BILL AP/AR were relatively seamless. **What do you dislike about BILL AP/AR?** I find customer service problematic. We used to have an account manager who understood the product and our specific use, but now we go to a pool of customer service representatives who seem to not know the product as well as the product users do, nor do they understand how some users have customized their instance to meet specific needs. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to process and pay invoices, send invoices, and collect payments. It solves issues like tracking stale payments and managing vendor preferences. It eases vendor data access and customizes approval workflows, automating the billing process and reducing the need for follow-up. ### 22. Efficient Workflow, Needs Email Functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Patricia A. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like the approval workflow in BILL AP/AR. The ability to select multiple people to approve a bill at once is really convenient, and I appreciate not having to chase them down since BILL AP/AR sends email notifications automatically for approvals. **What do you dislike about BILL AP/AR?** I don't like that BILL AP/AR does not allow me to email vendors a copy of their bill and the documents attached. This process is implemented in the AR side, as I can send invoices by email with attachments, but not the same thing with the bills. We create a proprietary report and need to send it to vendors, and without this information, they don't know what we are paying them for. There should be an option to allow me to email my vendor their bill and attachments. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps automate approval workflows, getting all team approvals without manual follow-up. I can select multiple people to approve bills, and it sends email notifications. However, it doesn't allow emailing vendors their bills and attachments, which is needed. ### 23. Streamlined AP/AR with Minor Currency Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Nate S. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR makes invoice and payment history easy to sort through. This feature really helps when there's a payment mishap or when a vendor needs clarification or an update on payment status, it's pretty quick and straightforward to give them an update. Also, the setup was pretty easy with no major issues. It's a good platform that pairs well with other tools like Dext and QuickBooks in my workflow. **What do you dislike about BILL AP/AR?** When paying in foreign currency, BILL AP/AR uses a proprietary conversion rate that doesn't match the regular market rate. This often leads to underpayment of the bill and requires an additional payment to be issued. I have to manually calculate what actually needs to be sent to not be affected by the non-market conversion rates. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps with vendor organization and tracking, easy approval processes, and payment issuance. It simplifies sorting through invoice and payment history, making it quick to update vendors on payment status. ### 24. Efficient but Some Annoying Sync Errors **Rating:** 3.5/5.0 stars **Reviewed by:** Ben B. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like the ease of use of BILL AP/AR, it's really easy to process and pay invoices. The integration with QBO is smooth, and I appreciate the easy and efficient automatic syncs. It's also great to have the flexibility to choose who approves each bill. I find it particularly helpful that the software automatically uses the last entry for a vendor to populate the bill. The initial setup for BILL AP/AR was pretty simple too. **What do you dislike about BILL AP/AR?** I would've liked to see fewer sync errors pop up randomly because something changes on BILL's side over the years. It would be helpful if BILL provided notice to customers about expected changes and what might happen. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for processing and paying invoices. It offers easy integration and is efficient with automatic syncs and choice of approvals. It simplifies invoice processing by using the last entry for that vendor to populate the bill. ### 25. Autofill and Flexible Approvals Make Invoice Entry a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Becky C. | Staff Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** Love the autofill features and the ability to assign (or not) a bill to several approvers. **What do you dislike about BILL AP/AR?** Sometimes my invoices have different account codes depending on which invoice I'm inputting and Bill will default to the last invoice entered and populate with those account codes. Not sure if there's a smart way to tell based on account number on the invoice but would be great if those account codes could carry over to the right invoice. **What problems is BILL AP/AR solving and how is that benefiting you?** Solving the problem of me having to fill in all the invoice info and then send the bill to the appropriate approver to approve. Love the sync so I don't have to double enter info in QBO. ### 26. Widely Adopted with Transparent Billing and Payment Status Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about BILL AP/AR?** Widely adopted, most of my clients use it, transparent status updates on billing, process, and payment **What do you dislike about BILL AP/AR?** UI is a little clunky. Sometimes I'll submit an invoice to BILL.com but for some reason the other party does not get a notification, so I have to manually bug that party to start invoice processing **What problems is BILL AP/AR solving and how is that benefiting you?** Smooth invoicing, payment process notification and communication, bank account integration. Mobile app and text notification make communication easier. Fast notification when clients make update on payment process. Generally free service so easy to use. ### 27. Easy Interface, Fast Payments, and Reduced Admin Time & Cost **Rating:** 4.0/5.0 stars **Reviewed by:** Suzy P. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** The interface is easy to use, payments are fast, and the vendor database is comprehensive, making it easy to connect with our vendors. Syncing with Quickbooks Online has also been reliable. **What do you dislike about BILL AP/AR?** Cost per payment and per user - we have managers we would like to add to our process, but the per user fee is a lot for a small business, so we have added users strategically. **What problems is BILL AP/AR solving and how is that benefiting you?** Electronic payments to our vendors, no more manual checks, reduced processing time for employees, reduced costs for postage and mailing supplies. Enhanced tracking for payments, including more electronic payment delivery options to our vendors. ### 28. Streamlined AP Management with Caveats **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about BILL AP/AR?** I like BILL AP/AR's centralized vendor and AP management, which keeps our accounts payable in a single system. The ability to pay vendors in multiple ways like check, ACH, next day, and credit card is really convenient. I also appreciate its 1099 compliance and how it allows us to set up internal controls. Syncing with our ERP and managing cash flow and compliance are valuable features too. The initial setup was easy, which was a nice bonus. **What do you dislike about BILL AP/AR?** It can get a little expensive as volume increases. I don't like how they offer our vendors invoice financing which creates friction. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for paying vendors, managing AP, and ensuring tax compliance (1099). It keeps our AP in a single system, sets up internal controls, syncs to our ERP, and helps us manage cash flow and compliance. **Official Response from Katrina Magat:** > Your comment made our day! We're going to share this with our product team, who always enjoy hearing positive feedback. ### 29. Bill.com Streamlines AP/AR with Seamless Accounting Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Miranda S. | People Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about BILL AP/AR?** Bill.com automates AP and AR by capturing invoices, managing approvals, sending and collecting payments, and syncing seamlessly with accounting systems, helping businesses save time, improve controls, and speed up cash flow. **What do you dislike about BILL AP/AR?** What I really dislike is the customer support. There are slow response times when issues arrise. **What problems is BILL AP/AR solving and how is that benefiting you?** Bill AP/AR solves the manual, time-consuming challenges of managing business finances by automating accounts payable (AP) and accounts receivable (AR) processes. It removes paper invoices and manual data entry, streamlines approval workflows, enables digital payments and collections, and keeps everything synchronized with core accounting systems, helping businesses save time, reduce errors, improve cash flow visibility, and strengthen financial controls. ### 30. Comprehensive Solution with Great ERP Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Brent H. **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is an easy tool with a good UI. It links directly to our accounting ERP system, which makes it straightforward for non-financial folks to review invoices for approval. The integration with NetSuite ensures that our accounting system has all the information it needs seamlessly. **What do you dislike about BILL AP/AR?** The cost for approvers is a bit high. As a super user and administrator, it's good for me because I can have full access, but the cost to have multiple approvers in the organization has a little more cost than I like to bear. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for managing bill payments and approvals. It provides a comprehensive place for all our accounts payable, allowing users to approve invoices before finance handles payments. The seamless integration with NetSuite keeps our accounting system updated. ### 31. User-Friendly but Needs Better Search Functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I really like that BILL AP/AR is a centralized source of truth. It's easy for me to process invoices because everything's there and I can see due dates. It reads, verifies, and codes invoices correctly and can map them to QuickBooks. It also helps me a lot with purchase order management. The initial setup was very user-friendly and easy. **What do you dislike about BILL AP/AR?** I find the search feature in BILL AP/AR horrendous. If it's not an exact match, it doesn't show up. I would love for that to improve. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for purchase order management and invoice payment. It makes processing invoices easy, showing due dates, verifying, and coding them correctly, and mapping to QuickBooks. It's a centralized source of truth, helpful for audits. ### 32. Effortless Vendor Payments, Seamless QuickBooks Integration **Rating:** 4.0/5.0 stars **Reviewed by:** J Rio F. | CEO, Principal Technology Consultant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about BILL AP/AR?** I like that with BILL AP/AR, I don't need to keep vendor payment information because the vendors are responsible for updating their own payment instructions. The ease of use and cloud-based architecture make it easy to deploy. The initial setup was very easy. **What do you dislike about BILL AP/AR?** reaching customer service was a challenge. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to pay subcontractors and get paid by clients. It helps me pay multiple vendors compliantly and integrates into my QuickBooks workflow. I like that vendors update their own payment instructions and find its cloud-based architecture makes deployment easy. ### 33. Efficient and User-Friendly with Customer Service Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Charlotte C. | Senior Finance Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I really like that BILL AP/AR is simple and easy to use. It cuts down on the time it takes to pay invoices, especially once vendors are loaded in. Also, having both AP and AR in the same module is very convenient. **What do you dislike about BILL AP/AR?** When I have an issue, it's hard to get in touch with customer service. You have to go through too many prompts, and when the vendor have issues with getting payments because of banking information or whatever, it's hard for them to get in touch with someone. **What problems is BILL AP/AR solving and how is that benefiting you?** I find BILL AP/AR convenient with AP and AR in the same module. It's simple, easy to use, and cuts down on time when paying invoices once vendors are loaded. ### 34. Automates AP/AR, Seamless QuickBooks Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Carolyn F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR eliminates manual AP processing, payments, reconciliations, and journal entries. It handles all of that for me. The connection and sync between BILL and our QuickBooks account are crucial because it eliminates all manual journal entries and reconciliations that would need to occur otherwise. Also, the initial setup was pretty easy. **What do you dislike about BILL AP/AR?** I have a number of invoices each month that have multiple line items. Those line items need to be allocated to different P&L accounts, and I currently have to do that piece manually myself. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR eliminates manual AP processing, payments, reconciliations, and journal entries, handling these tasks automatically. The sync with QuickBooks removes the need for manual entries and reconciliations. ### 35. User-Friendly and Efficient for Contractor Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Sabina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I like using BILL AP/AR for making e-payments to contractors since it allows them to set up their own accounts, which makes the payment process straightforward. The software is user-friendly and uncomplicated for both our company and the users, which minimizes the time and effort on my part and reduces queries from our contractors. I also found the initial setup pretty easy. **What do you dislike about BILL AP/AR?** There should be more reports that allow for company to pull 1099 data; right now we use the transaction reports which aren't as helpful as a summarized report would be. **What problems is BILL AP/AR solving and how is that benefiting you?** I find BILL AP/AR makes paying contractors easy with e-payments and self-setup for accounts. It's user-friendly, reducing my workload and minimizing questions from contractors. ### 36. BILL is an all-in-one payment and invoicing platform that works great for our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** Bill has been instrumental in helping our Accounting department to track and pay vendors, contractors, clients and employees. It's very easy to use no matter what type of payment type you need to utilize. Set up is a breeze. **What do you dislike about BILL AP/AR?** The integration between BILL and Quickbooks can be cumbersome and glitchy. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL allows us to track and pay everyone that we need to for our business, from employees who need expense reimbursements, to contractors that are not on payroll, to clients or entities we do business with globally. They also help us gather W9's automatically and tag those that need to receive 1099's. We can export everything to our Quickbooks Enterprise software to maintain all of our accounting needs. ### 37. Streamlined Bill Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan M. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR syncs directly with our accounting software and stores all vendor information, linking directly to vendors' preferred payment methods. When bills are automatically created, I don't have to duplicate that effort in our accounting software. It makes paying vendors streamlined because their payment information is saved securely, allowing us to quickly and easily pay them securely with our established approvals. The customer service team has been very helpful in navigating some migration. **What do you dislike about BILL AP/AR?** Occasionally, we encounter syncing errors between Bill and our accounting platform where bills don't migrate over properly. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for an integrated solution to manage accounts payable, pay vendors directly, sync with accounting software, and securely store vendor payment details. ### 38. Intuitive Billing Tool with Effortless Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Nate H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR is simple and easy to use. The user interface is very friendly, which is perfect for a beginner in finance like me. I appreciate the exporting feature and the automated billing, which are quite helpful. BILL AP/AR allows us to ensure that we are billing correctly every time. The setup was very easy for our team. **What do you dislike about BILL AP/AR?** We don't really use some of the reporting features. You know, there are some finance reporting features that we just don't really use. It seems that it's not as beneficial for us. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for revenue collection, tracking, and invoice automation. It keeps everything centralized, and its simple interface suits beginners in finance well. ### 39. Seamless Payments but AI Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Luke R. **Reviewed Date:** August 07, 2025 **What do you like best about BILL AP/AR?** I like the ease of use with BILL AP/AR. It's very easy to use and execute tasks pretty seamlessly. It simplifies the steps I need to take to make sure that our contractors are paid in a timely and efficient manner. I appreciate that it was pretty easy to set up once I put all the accounts and synced QuickBooks Online with the system, making the process pretty seamless. **What do you dislike about BILL AP/AR?** The AI technology for uploading bills sometimes gets the information from the documents inaccurately. So I have to double-check that the information being pulled is correct. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR simplifies payments, tracks documents, and makes filing 1099s for contractors easy. It ensures our contractors are paid timely and efficiently. **Official Response from Jenn J:** > Thank you for your wonderful and insightful feedback on BILL Luke! We are pleased that you love how BILL handles large volumes of transactions, and that our user-friendly setup was hassle-free due to our intuitive and knowledgeable support team. The streamlining of your AP tasks with the automatic populating of bill details from emails has cut your workload in half. Vendors managing their own information relieves the burden from your team, and our platform's recordkeeping gives you quick access to data, which makes your job more manageable. We apologize for the difficulty you have had occasionally with uploading documents, as the AI function will sometimes pull incorrect information, and W-9 documents do not pre-populate pre-existing tax information, causing them to not integrate seamlessly with any newly uploaded documents, wasting time. We appreciate your concerns of price hikes and software updates that could cause future issues. We value all feedback, as it fuels our continuous journey to elevate our customers' experience with our software. ### 40. Streamlines AP with Easy Processing, Needs Better Parsing **Rating:** 4.0/5.0 stars **Reviewed by:** Allen H. | Priority Shipments - Team Lead **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR streamlines invoice approval and reconciliation through payment. It's quick and easy to batch process Accounts Payable, which really helps. I also appreciate the ability to collaborate between the accounting manager and bookkeeper, which works especially well. **What do you dislike about BILL AP/AR?** Parsing information on the invoices could be a bit better. The address information often gets added to a single line and the country is missed, requiring manual work to revise the information. Additionally, bank account information is not parsed. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR streamlines invoice approval, reconciliation, and payment, making it quick and easy to batch process accounts payable. It also enhances collaboration between the accounting manager and bookkeeper. ### 41. Great Vendor Coordination, Needs Better Payment Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Sally K. **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like the ease of connecting with vendors, as a lot of other agencies also use BILL AP/AR. It's easy to consolidate and it also connects to QuickBooks. **What do you dislike about BILL AP/AR?** I don't like that it defaults to check payment option if the vendor is invited to connect to input their payment info. There is a 2 week window where the vendor has to do this and if they miss it, then that's it. Also, the check delivery timeline is not 5-7 business days as stated on the website. It's in fact closer to 21 days. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR to keep track of vendor payments, ensuring timely payments, and tracking outstanding bills. ### 42. Fast, User-Friendly Disbursements with Convenient 1099s and QuickBooks Online Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** The whole disbursement process is fast and user friendly. The 1099 creation is super convenient. Love not having to deal with outstanding checks. Easy integration with QuickBooks online. Good system overall. **What do you dislike about BILL AP/AR?** The recording date in the GL. I've raised this issue several times. In accounting, the recording date is the date you create the transaction, not the invoice date. Let's say I receive an invoice today 02.20.26 but the invoice's date is 01.15.26, the transaction date should be 02.20.26, because it is when you created the invoice, if your accounting books are closed the transaction will not sync. **What problems is BILL AP/AR solving and how is that benefiting you?** 1099 creations and not tracking outstanding checks. ### 43. Easy Payments and Sign-Up, But QBO Bill Sync Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about BILL AP/AR?** Sending payments through bill is a fairly simple process. The sign up process to receive payments is user friendly. **What do you dislike about BILL AP/AR?** One of the biggest downsides is that bills don’t always upload to QBO during syncing. The platform’s layout also takes a bit of getting used to. Overall, there feels like a disconnect between the user experience and the payee experience. **What problems is BILL AP/AR solving and how is that benefiting you?** Multiple payment options that fit the customers needs lessening our bank fees. ### 44. Mobile App and Approval Process Enhance Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Luke R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like using BILL AP/AR for our fraternity operations because the mobile app makes it easy to track all receipts. Additionally, the approval process works really well for us. It's easy for people to submit bills by sending them to the email, and it's just as easy for us to approve them. The initial setup of BILL AP/AR was also pretty seamless. **What do you dislike about BILL AP/AR?** The syncing with QuickBooks. there are issues a lot **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR helps with invoicing, payments in, and payments out. The mobile app makes tracking receipts easy, and the approval process allows for smooth submission and approval of bills. ### 45. Efficient Billing with Some Sync Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Erin B. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about BILL AP/AR?** I like how BILL AP/AR memorizes previous bill coding, so I don't have to look up in QBO what the cost code should be. This feature makes working with bills a lot easier for me. **What do you dislike about BILL AP/AR?** I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to resolve anything instead of doing it myself. **What problems is BILL AP/AR solving and how is that benefiting you?** I use BILL AP/AR for storing bills, showing check images, and tracking ACH payments. It memorizes previous bill coding, so I don't have to check what the cost code should be. ### 46. Quick Pay System with QuickBooks Sync Challenge **Rating:** 3.5/5.0 stars **Reviewed by:** Beth C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about BILL AP/AR?** I like that BILL AP/AR syncs with QuickBooks, allowing us to pay bills directly from bill.com without having to record them in QuickBooks. The setup was easy, which made getting started with it convenient. **What do you dislike about BILL AP/AR?** I'm not thrilled that not all of the syncing works both ways with QuickBooks all the time. I do not like the emails that go out to the clients that I sent bills to. They feel like they are getting spammed. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR allows us to pay bills more quickly and syncs with QuickBooks, so we don't have to record payments manually. ### 47. Speeds Up Payments, Seamless QBO Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about BILL AP/AR?** I love that BILL AP/AR syncs seamlessly with QBO and that it's all contained in one platform. It makes it easier to get payment out faster, which helps me not spend so much time on the AP process on a daily basis. The AP platform itself is what I value the most. **What do you dislike about BILL AP/AR?** The initial setup of BILL AP/AR was a little hard to get it lined up, but after a few months, it was working. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR processes all our AP and 1099s, makes payments faster, and syncs seamlessly with QBO, saving me time daily. ### 48. Easy to pay bills and review information. **Rating:** 4.0/5.0 stars **Reviewed by:** Khang N. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about BILL AP/AR?** What is most helpful is the automation of workflows for invoice entry, approval, payment scheduling & reminders. Bill also has integration with our software (formerly QuickBooks, now NetSuite). Their customer support is fast & helpful as well. Bill is quick & easy to set up new vendors/customers as well. **What do you dislike about BILL AP/AR?** It is sometimes difficult to connect with existing customers/vendors. Sometimes there are duplicates, old accounts, similar names as well as **What problems is BILL AP/AR solving and how is that benefiting you?** Bill AP/AR solves manual process, saving us hours of time by automating it. It provides visibility with all our AP data even if we switch ERP systems so we do not lose out on any historical data. For example, from 2018-2023, our company was using QuickBooks Online with the Bill integration. From 2023-Present, we switched over to NetSuite and currently still use Bill integration to collect all our AP information. We are able to provide proof of payments and show the payment statuses to vendors on request quickly as well. **Official Response from Jenn J:** > We appreciate your valuable feedback on BILL Khang! We are glad that you like the helpfulness of automated workflows for invoice entry, payment scheduling, and reminders. It has integrated with NetSuite, customer support has been quick and helpful, and our software was quick and easy to set up new vendors/customers. Our apologies for any difficulties you have had connecting with existing customers/vendors through the network, and sometimes having duplicates, old accounts, and similar names, too. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 49. PJ Palmer Review **Rating:** 3.5/5.0 stars **Reviewed by:** PJ P. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** The automation of invoice processing, payment scheduling, and approvals means I don’t have to chase down paper documents or manually track due dates anymore. I especially appreciate how easy it is to set up vendors, send payments electronically, and get a clear audit trail for every transaction. The interface is intuitive, and the search/filter options make finding past bills or payments incredibly quick. I also love that it integrates well with my accounting software, so my records stay accurate and up-to-date without extra data entry. Overall, it takes the stress out of managing payables and receivables so I can focus on more important tasks. **What do you dislike about BILL AP/AR?** here’s very little I dislike about BILL, but if I had to pick something, it would be that the mobile app experience isn’t quite as robust as the desktop version—some features require me to log in from a computer to complete. Occasionally, payments can take an extra day or two to process depending on the method, which can be a bit inconvenient if timing is tight. That said, these are small trade-offs compared to the overall efficiency, transparency, and convenience the platform provides. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR has eliminated the manual, time-consuming processes we used to deal with for paying bills and collecting payments. Before, we were juggling paper invoices, physical checks, and scattered email approvals, which slowed everything down and left room for errors. Now, everything is centralized—vendor invoices are uploaded, routed for approval, and scheduled for payment all in one place. On the AR side, it makes it easy to send professional invoices and receive payments electronically, which improves cash flow and reduces delays. The built-in audit trail and reporting features give us full visibility, which is a huge help for compliance and month-end reconciliation. Overall, BILL saves us time, reduces errors, and lets us manage payables and receivables from anywhere, which has been especially valuable with a hybrid/remote team. **Official Response from Jenn J:** > We want to express our thanks for your beneficial insight into our software. We are grateful to hear that you like our automation for invoice processing, payment scheduling, and approvals, which eliminates the need to search for paper documents or manually track due dates. Additionally, you found it easy to set your vendors up, send their payments electronically, and have a clear audit trail for every transaction. Our interface has been intuitive, our search/filter option has made it easy to find past bills or payments, and our software has integrated with your accounting software, helping keep your records accurate and up-to-date. We're sorry that you have found that our mobile app has not matched up to our desktop version, as you have had to log into your PC to complete some features. Also, payments have taken an extra day or two to process, depending on the payment method selected. We appreciate all feedback, as we are always trying to enhance our customers' experience with our software. ### 50. Seamless AP/AR Management with QuickBooks Sync **Rating:** 3.5/5.0 stars **Reviewed by:** Casey M. | VP HR, Finance and Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about BILL AP/AR?** Bill.com makes accounts payable and receivable management incredibly efficient. I especially love the convenience of syncing directly with QuickBooks—no duplicate data entry, no manual uploads, and everything stays in perfect alignment. The vendor setup process is also a breeze: I can send an email invite for e-payments, and vendors can quickly onboard themselves without the back-and-forth. Payments go out fast, and tracking them is simple. **What do you dislike about BILL AP/AR?** When I was sent a link by a client to sync for payment, the system somehow created a duplicate company profile for me. Unfortunately, there’s no way to delete or merge the duplicate, which clutters my account and can cause confusion. **What problems is BILL AP/AR solving and how is that benefiting you?** BILL AP/AR solves the problem of manual, time-consuming payment processing and bookkeeping. By automating invoice approvals, syncing with QuickBooks, and enabling secure e-payments, it eliminates duplicate data entry, reduces errors, and speeds up both payments and collections. The ability to send vendors an invite to set up e-payments saves back-and-forth emails and makes onboarding painless. Overall, it’s streamlined my workflow, improved cash flow visibility, and freed up time to focus on higher-value work instead of chasing invoices. **Official Response from Jenn J:** > We wanted to say thank you for your informative review of BILL Casey! We are excited to hear that our software has made AP/AR management incredibly efficient and that it conveniently syncs with QuickBooks. Also, vendor setup was simple, with the ability to send an invite for receiving epayments, and vendors can quickly onboard themselves, allowing payments to go out fast, and the ability to track them is easy. Our apologies for the trouble you had with a duplicate account being created when a client sent you a link to sync for receiving payments. You are able to cancel the duplicate account. We have included a link below that walks you through the options, including a link to our cancellation form if needed. If you are still having difficulty, please email us at feedback@hq.bill.com, and we can assist you with your concern. Thank you again for your feedback! ## BILL AP/AR Discussions - [lack of customer service support. no number to call](https://www.g2.com/discussions/lack-of-customer-service-support-no-number-to-call) - 2 comments, 1 upvote - [What could Bill.com do to make their customer service less responsive?](https://www.g2.com/discussions/what-could-bill-com-do-to-make-their-customer-service-less-responsive) - 1 comment, 1 upvote - [How do I download the app?](https://www.g2.com/discussions/33998-how-do-i-download-the-app) - 1 comment, 1 upvote - [When will you have more flexibility with invoices for billing - i.e. adding the ability to have comments on invoices](https://www.g2.com/discussions/31222-when-will-you-have-more-flexibility-with-invoices-for-billing-i-e-adding-the-ability-to-have-comments-on-invoices) - 1 comment, 1 upvote - [Can I pay my international vendors through Bill.com?](https://www.g2.com/discussions/international-payments-and-vendors) - 1 comment, 1 upvote - [View BILL AP/AR pricing details and edition comparison](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-06-21+02%3A07%3A07+-0500&secure%5Bsession_id%5D=cdc50ff9-b829-426d-9f6c-3528451421b1&secure%5Btoken%5D=4f804823af828f6e523959c5113e140d55fb0f1130a1ca38a72cdcdf14a66408&format=llm_user) ## BILL AP/AR Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - [Blackbaud Altru](https://www.g2.com/products/blackbaud-altru/reviews) - [Earth Class Mail](https://www.g2.com/products/earth-class-mail/reviews) - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Hubdoc](https://www.g2.com/products/hubdoc/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QB Sync Made Easy](https://www.g2.com/products/qb-sync-made-easy/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) - [Tax1099](https://www.g2.com/products/tax1099/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Wise-Pay](https://www.g2.com/products/wise-pay/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zip](https://www.g2.com/products/zip-2024-02-26/reviews) - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## BILL AP/AR Features **Payment Methods** - ACH - Credit and Debit **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Cash Flow Management** - File Exports - Income and Expenses - Track Cash Flow **Bill Generation** - Templates - Digital Billing - Recurring Billing **Platform Basics** - Performance - Portal **Reporting** - Status - Customer Credit - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Consolidation - Match Invoices **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Cash Flow Forecasting** - Historical Data - Reforecast - Forecast Types - Rolling Forecasts - AI **Platform Administration** - Integrations - Compliance - Reporting **Integrations** - Accounting - ERP **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Analytics** - Variance Analysis - Reports - Forecast Comparison - Forward Looking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - ERP **Platform Payment Content** - Document management **Transactions** - Invoices - Payments **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Financial Data Transfer** - Data Transfer - Data Exchange - Reporting - Access - Integration **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Cash Flow Management** - Autonomous Task Execution **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top BILL AP/AR Alternatives - [Melio](https://www.g2.com/products/melio/reviews) - 4.4/5.0 (247 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (405 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,931 reviews)