Ashlee F.
AF
Ashlee F.
Senior Manager Corporate Finance
Mid-Market (51-1000 emp.)
"Intuitive Integration with Robust Capabilities"
5/5
What do you like best about BILL AP/AR?

I love that BILL AP/AR is easily used to integrate into accounting software, and I love its intuitive platform and AI matching technologies to bills. The platform is more intuitive than some of the other accounting software out there, so I prefer to use BILL AP/AR as my guide. It allows the sync to happen daily, and I appreciate just having to check in when there's any discrepancies. I also think the initial setup was pretty seamless. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

One of the things that needs improvement or a build-out is the capability of coding line items to different locations on the AP platform. Oftentimes, we have bills that come in that are specific to different locations. BILL AP/AR does not allow us the functionality to allocate separate line items to multiple locations. Our business does not use classes as they are sometimes unnecessary, but this is an area of improvement that I think can be very, very beneficial. Right now, it forces me to do a manual journal entry in my accounting software to split the bill amongst different locations. Review collected by and hosted on G2.com.

John A.
JA
John A.
Chief Executive Officer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Streamlined Financial Operations with Intuitive Setup"
5/5
What do you like best about BILL AP/AR?

I find BILL AP/AR to be very intuitive and very easy to use. It understands the AP/AR workflows, making it easy for our teams to quickly get up to speed and build out the financial processes needed to run a business. A feature that's really important in our decentralized organization is the approval process. BILL AP/AR makes it very easy for anyone on our account teams to get an email notification about payment requests and allows them to review and approve invoices efficiently. The initial setup was very easy too, being a simple process that integrated well into our financial system. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Overall, there is nothing to negative to say about this product at all. From start to finish, it provides a great solution to our financial management. Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
Small-Business (50 or fewer emp.)
"Efficient Payment Processing with Stellar AI Features"
5/5
What do you like best about BILL AP/AR?

I love the AI invoice processing in BILL AP/AR! It fills the information in advance, so I just need to double-check, and so far it gets it right always. I also really like the option to checkmark so the concept and the description are the same. The platform brings all vendors into one space, allowing me to pay them from one place rather than using different systems for each, and it lets me track overdue payments and check what I need to have ready in advance, making everything so efficient. The initial setup was super easy, and the support team is a dream to work with! Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I feel the editing could be a bit more intuitive, when we try to edit already paid transactions to correct errors it took us a bit to figure out. I think if we could email back from inside the BILL AP/AR inbox it'd be neat, sometimes the vendors send wrong invoices and it'd be very helpful to reply from the same thread. Review collected by and hosted on G2.com.

Jessica C.
JC
Jessica C.
Accounting Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Cost-Effective with Room for Improvement"
4/5
What do you like best about BILL AP/AR?

I like that BILL AP/AR is user-friendly and easy to use. The latest 1099 filing feature has been super helpful, and it's not that expensive. I also find that it keeps us in compliance, and the approval process makes it easy for me to look at what invoices need to be approved and what needs to be added on the next payment run. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I think sometimes BILL AP/AR doesn't let me search the invoice number. And then I have to go to a roundabout way of searching the vendor name and then finding the invoice number there. So if there could be a search bar where I type in the invoice number and it pop up, that would be a great improvement. Review collected by and hosted on G2.com.

TC
Tim C.
Small-Business (50 or fewer emp.)
"Streamlined AP Process, Needs Better Spam Filtering"
4/5
What do you like best about BILL AP/AR?

I like the API interface because it uses historical invoice coding and descriptions to populate information for new invoices. This feature helps me update invoice descriptions to reflect dates listed on the invoice and allows me to allocate invoice amounts between GL accounts based on what I have entered previously. BILL AP/AR also allows me to handle the entire company's AP process by myself, a task that would historically require a team. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I don't like filtering the inbox to remove spam and fraudulent invoices. Sometimes it will also populate an invoice with the wrong vendor. Our Bill.com inbox receives a lot of correspondence from vendors attempting to sell us their products. If Bill could recognize and remove these so I don't ever see them in the bill inbox, it would be helpful. Review collected by and hosted on G2.com.

Sarah b.
SB
Sarah b.
Small-Business (50 or fewer emp.)
"Effortless Invoice Management with BILL AP/AR"
5/5
What do you like best about BILL AP/AR?

I find BILL AP/AR to be an easy platform to use, which is really nice. It's convenient because multiple people can access it at the same time, and you can have approvers or just people reviewing things. It works great whether you have a large team or a very small team. Adding new vendors is a simple process. The platform provides immense value for us, especially since we have a part-time accounting team and limited resources. The tools available make it easy for anyone to jump in and figure things out without needing a complex SOP. Plus, the cost is a lot better than what we had before with QuickBooks, and the ease of use is a big plus. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

nothing that I can think of. Review collected by and hosted on G2.com.

Mathew M.
MM
Mathew M.
Small-Business (50 or fewer emp.)
"Efficient But Lacks Key Multi-Entity Features"
5/5
What do you like best about BILL AP/AR?

I like the speed and accuracy of the system in BILL AP/AR. The invoice reading AI and coding save a lot of time, which is quite efficient. All I need to do is send the invoice, and the AI automatically reads key data and inputs it into the form for booking in our ERP system, taking just 5 seconds. The coding and syncing features are great, along with the ability to manage all my payments from one place. The initial setup was very easy, and the agent was very helpful, plus the customer service has very fast response times. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Multi-entity capabilities not available and 1099 reports should automatically exclude voided payments or virtual card payments. Review collected by and hosted on G2.com.

Heather L.
HL
Heather L.
Small-Business (50 or fewer emp.)
"Essential for Streamlined International Payments"
4.5/5
What do you like best about BILL AP/AR?

I like the ease of paying vendors on one platform rather than having to use multiple platforms before joining BILL AP/AR, especially when dealing with both domestic and international vendors. I also appreciate the responsive support, where if I'm having an issue, I can chat or request a call and within minutes, my problem is being resolved. Additionally, I really like the fact that when I make a payment through BILL AP/AR, it emails my vendor to let them know a payment is on its way. The initial setup was very easy and quick. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The only fault I've seen so far is if an international vendor uses an intermediate bank, we can't use BILL AP/AR to pay them. Review collected by and hosted on G2.com.

Jennifer A.
JA
Jennifer A.
Small-Business (50 or fewer emp.)
"Effortless Billing with Stellar QuickBooks Sync"
5/5
What do you like best about BILL AP/AR?

I find BILL AP/AR very easy to use, which is a big plus for me. Its ease of payment and approval system saves a lot of time. I really appreciate the transparency it offers and its great reporting capabilities. The syncing to QuickBooks is fantastic and makes everything so convenient. A standout feature is the tagging of vendors as 1099 and the ability to request W9 forms, which means I no longer need to handle this task manually. Also, the initial setup was easy and fast, a welcome change from other systems. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I wish reimbursements would also sync to QuickBooks Desktop and I also wish 1099 had a reporting feature and a 1096 available. Review collected by and hosted on G2.com.

Jacob A.
JA
Jacob A.
"User-Friendly but Needs Better Reporting"
4/5
What do you like best about BILL AP/AR?

I like BILL AP/AR for being user friendly. It's nice to have the invoice images pull through from email, which adds convenience and efficiency to the process. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

I need an accounting date instead of just the invoice date. The AP aging reporting could be better as it always seems to be off. It's necessary to be able to mark payments as 'always pay offline' for auto debits so they aren’t paid by mistake, but we can still have the invoice record keeping in the system. The stale dated checks force us to do manual JEs in QuickBooks as they always stale date in a prior period, so a better process is needed. Credits are not very visible, and we sometimes forget to review and apply them. We need a better system to upload vendor data. Review collected by and hosted on G2.com.