They are quick to resolve issues and are well informed. Review collected by and hosted on G2.com.

I would like to see better telephone support than they currently have. Review collected by and hosted on G2.com.

The interface is incredibly smooth. Bill.com offers highly efficient payment processing, collaborative workflows, and a wide range of integrations you can add on. You can manage so many vendors all in one place with ease, and the audit trail feature is a great touch too. All of this makes it remarkably easy and user-friendly. Review collected by and hosted on G2.com.

The ability to bulk upload spreadsheets to pay out many invoices or vendors at once, and maybe some connectors to implement the usage of AI to make things a little smoother Review collected by and hosted on G2.com.

Bill is really easy to use, and it makes tracking AP/AR simple and straightforward. The implementation process was effortless to learn and our employees were able to pick up how to use Bill fast. If I ever have a question, the live chat provides wonderful support and gives me clear and precise answers. Review collected by and hosted on G2.com.

If a bill is deleted or changed, there’s no way to confirm that it was done or to see what was modified. Review collected by and hosted on G2.com.

Ease of processing employee expense reimbursements - do enjoy the machine learning of the invoice entry and how it pulls previous coding on past invoices entered. Review collected by and hosted on G2.com.

Suggested Enhancements for Bill.com AP/AR-

Notes & Notifications: Expand the notes section and improve notifications for better visibility and usability.

Error Handling: Provide more detailed explanations for sync errors beyond the current generic messages.

Invoice Controls: Enable the ability to set period restrictions for invoice entry to prevent posting in closed periods or payment dates errors.

GL Coding: Allow use of keyboard shortcuts or quick keys for GL account selection instead of manual dropdown navigation.

Inbox Processing: When forwarding an email with multiple invoices, the email currently becomes the backup, creating extra manual work. Suggest enabling the option to copy the email backup directly in the inbox rather than uploading it each time.

Overall Interface: Make the interface more user-friendly and intuitive for AP/AR workflows. Review collected by and hosted on G2.com.

I find BILL AP/AR very easy to use and intuitive. It works well with item-level expenses, which is important for us since we split most of our expenses. The program is great for managing payments, and it seems easy for subcontractors to handle their e-payments. It's a huge timesaver for processing invoices and payments; I used to spend a long time printing checks, but now I can handle a batch of payments in less than a minute, which is incredibly efficient. Additionally, e-payments allow my subcontractors to get paid within two or three days, and they really appreciate the quick payments. The initial setup was very easy and fast, needing little effort on our side. The routing of invoicing to the appropriate approvers and the ability to recode things to different cost codes within construction projects are features we find really nice and helpful. Review collected by and hosted on G2.com.

It's very unfortunate that the images and PDF files of the invoices don't automatically sync to QuickBooks. That is frustrating. I really wish that it was capable of sending the image files directly into the bills that BILL AP/AR creates in QuickBooks so that I could have access to my invoicing both in QuickBooks and in BILL AP/AR. Review collected by and hosted on G2.com.

I like using BILL AP/AR for paying supplier bills. It's a quick way to handle US and international payments to vendors without the hassle of repeatedly entering their details. I find it easy to set up vendor bank details, either by adding them myself or allowing the vendor to do it, which helps avoid errors in setting up incorrect details on our end. The initial setup of BILL AP/AR was very easy, which was a big plus. Review collected by and hosted on G2.com.

I don't think the vendors get full details of payments notified to them. For example, when a payment is scheduled they are notified but I don't think they get the details on arrival date, etc. So they email us about it, and I have to give them the details. An option where I can opt to let them know the full details of payment would be ideal so I don't have to communicate it to them separately. Review collected by and hosted on G2.com.

I find the NetSuite integration with BILL AP/AR to be key for our operations as it allows us an easy, user-friendly interface to enter and pay bills, syncing all of that information to our GL in real time. I also appreciate how the software makes AP data entry much faster and paying bills easier, and that it integrates with NetSuite nearly seamlessly. Additionally, it's one of the easiest software implementations we've done. Review collected by and hosted on G2.com.

I wish we could do intercompany allocations allocating expenses between different subsidiaries in NetSuite. Review collected by and hosted on G2.com.

I like how easy it is to post invoices in different manners. It integrates smoothly with Sage Intacct, making my accounting job easier since everything posts automatically into Sage Intacct and the general ledger always ties to what it should. It's also easy to void payments. I really appreciate the super easy setup, especially with implementation support. Overall, I find processing vendor invoices much easier with BILL AP/AR. Review collected by and hosted on G2.com.

Honestly there's nothing I dislike about it. I suppose mass updates of the Chart of Accounts could be easier. Review collected by and hosted on G2.com.

We've been using BILL for the past decade, and have grown from managing a handful of invoices to hundreds every month. The platform has scaled with us, and by doing so has helped us to scale our business. We appreciate how they've evolved to make processing items ever easier, and how they continue to develop new tools to help us manage our AP. Review collected by and hosted on G2.com.

Still oriented around the PDF invoice, but we know those days are numbered, and that it's still the standard for companies everywhere. Review collected by and hosted on G2.com.

I use BILL AP/AR for accounts payable, and I find it easy to manage. I like that payments can be scheduled in advance. What I like most is how it simplifies the accounts payable process and automates approval and invoice tracking. The syncing feature reduces the manual work of payment posting in accounting software, saving a lot of time. It's overall a good payment software. The initial setup was easy, and I also appreciate that it can be used with QuickBooks. Review collected by and hosted on G2.com.

Main issues are, when we are making ACH or Wire, it takes a lot of time to clear the payment, sometimes 7-8 days takes to clear. Review collected by and hosted on G2.com.