It streamlines our invoice processing, strengthens internal controls through clear approval routing, and provides a transparent audit trail. The system has significantly reduced paper-based processes and increased efficiency. Additionally, the ability to process payments from anywhere offers valuable flexibility and supports timely approvals. Review collected by and hosted on G2.com.

At times, the system requires manual adjustments, particularly for returned payments or when payments and cancellations fall into two separate fiscal years. Year-end processing can require additional review and corrections. While the platform is generally reliable, it is not entirely error-free and occasionally requires manual intervention to ensure accuracy. Review collected by and hosted on G2.com.

It's easy to upload invoices and see the status Review collected by and hosted on G2.com.

The financing criteria for invoices are not clear. It stated that I have 100K of financing available, but it does not allow me to finance that much. Also the credit card limit is not clear or able to increase. The customer support is not easy to contact and get a straight answer. Review collected by and hosted on G2.com.

I like that BILL AP/AR is fairly easy to use and also very easy to train my staff on it. I appreciate the feature where it consolidates all my invoices in one place and allows me to sort by vendor and search for invoices within each vendor. I like having the option to see which payments are scheduled to go out, have already been paid, or are even canceled. It also has a summary dashboard on the very front, which I find useful. The recognition feature when uploading invoices is helpful because it picks out all the invoice and payment dates, which helps alleviate repeating or entering the same information and is a big time saver. This also reduces manual errors as I just need to check what's on the invoice against what's already been picked up, then click save invoice. I also found the initial setup very easy, just setting it up and adding users with their respective settings was straightforward. Review collected by and hosted on G2.com.

I think it's just the reporting aspect. Sometimes I need some ad hoc report. For example, I want to pull a vendor showing a history of all the invoices along with if I wanna put in fields of invoice day, due date, when accounts were set to, and going as far back as possible, like, a history. Right now, there isn't a fast and easy way that BILL AP/AR has that. It does have the capability to, like, run a specialized report. Which can get frustrating sometimes. If our vendors come out and said, 'hey, I need to do AR installation,' especially when I have a particular vendor with hundreds of invoices monthly. Review collected by and hosted on G2.com.

BILL does a great job centralizing and streamlining our AP and AR processes in one platform. It significantly reduces manual work by automating invoice capture, approval workflows, and payment processing. The visibility into payment status and cash flow is especially helpful, and the integration with our accounting system keeps everything aligned and efficient. While no software is perfect, BILL has meaningfully improved our operational efficiency and provided a reliable structure for managing payables and receivables at scale. Review collected by and hosted on G2.com.

While BILL is very effective overall, there are occasional usability, syncing, and workflow limitations that can require workarounds, especially for more complex approval structures or reporting needs. Some areas of the interface could be more intuitive, and deeper customization in reporting would be helpful. That said, these are incremental improvements rather than major issues, and the platform still delivers strong value for managing AP/AR processes efficiently. Review collected by and hosted on G2.com.

We’ve had a great experience using this billing management website. The platform is user-friendly and makes it easy to view, edit, and pay invoices. We especially appreciate how responsive the support team is when we need assistance—every help request has been handled quickly and efficiently. Review collected by and hosted on G2.com.

The only drawback we’ve experienced is the delay in payments showing up on our account, which can be a bit inconvenient. That said, the overall ease of use and support still make it a valuable tool for our team. Review collected by and hosted on G2.com.

I appreciate how user friendly the Bill.com AP/AR platforms are. The credit card functions are tremendously helpful to keep our small team organized and allows staff to easily upload receipts and reconcile expenses at the end of the month. The credit card functions also have great security measures and warn you when your card is low on funds, all of which I really appreciate as an administrator for our organization. The AP side makes tracking, approving, and paying invoices much more streamlined and efficient. Bill.com has also been great about helping to streamline the 1099 filing process each year, taking a huge burden off our small team. Review collected by and hosted on G2.com.

The AI automations can often get things wrong so we try to avoid using them whenever possible. We wish the fee for voiding a check wasn't so high ($25 per check) and we've also had a few issues with check payments not being received by our vendors which can be frustrating. Review collected by and hosted on G2.com.

I love being able to send international payments in many different currencies with BILL AP/AR. It's also really helpful to be able to leave comments and tag others on specific invoices for documenting relevant discussions and notes. This feature keeps the conversation directly tied to the specific invoice, which is much better than using Slack or email where conversations can get lost or aren't visible to everyone. Review collected by and hosted on G2.com.

The time it takes for vendors to receive their payments sometimes seems long. While the processing date can be set for the next day, the vendor might not receive their payment for up to a week. Review collected by and hosted on G2.com.

I like how BILL AP/AR memorizes previous bill coding, so I don't have to look up in QBO what the cost code should be. This feature makes working with bills a lot easier for me. Review collected by and hosted on G2.com.

I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to resolve anything instead of doing it myself. Review collected by and hosted on G2.com.

Payments collected outside of Bill.com can be easily recorded in Bill.com without creating duplicate entries in QuickBooks. Review collected by and hosted on G2.com.

One thing I dislike about this new update is how the client window opens. It blends in with the rest of the website, making it difficult to distinguish and read. Review collected by and hosted on G2.com.

Its very easy to use! I appreciate that it is free for anyone to link their banking information so I can pay them regardless of whether they have a paid subscription or not. Review collected by and hosted on G2.com.

Some parts of the desktop interface can be frustrating. For example, I log into bill.com on a daily basis but for some reason I still have to click through to log in and often I have to input a code regardless of whether or not I select remember me for 90 days Review collected by and hosted on G2.com.