--- title: BILL AP/AR Reviews meta\_title: 'BILL AP/AR Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1809 reviews by the users' company size, role or industry to find out how BILL AP/AR works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1809 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- ### BILL AP/AR Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes. [(1018 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563264&qs=pros-and-cons#reviews) Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency. [(434 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562808&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software. [(340 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564052&qs=pros-and-cons#reviews) Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff. [(325 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564325&qs=pros-and-cons#reviews) Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly. [(305 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562971&qs=pros-and-cons#reviews) Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software. [(251 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562388&qs=pros-and-cons#reviews) Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes. [(206 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562942&qs=pros-and-cons#reviews) Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency. [(177 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561562&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , often encountering inconsistent service and long response times. [(173 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563898&qs=pros-and-cons#reviews) Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows. [(164 mentions)](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561709&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BILL AP/AR ##### 1. Ease of Use Users value the **ease of use** with Bill AP/AR, streamlining workflows and enhancing efficiency in approval processes. [ See 1018 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563264&qs=pros-and-cons#reviews) See Related User Reviews ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.") DH Doug H. Mid-Market (51-1000 emp.) 3.0/5 "Amazing Product that makes paying bills easier." What do you like about BILL AP/AR? The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cann ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.") JR Jon R. Small-Business (50 or fewer emp.) 4.5/5 "Bill is overall a great solution for payments and reimbursements, as well as receiving payments" What do you like about BILL AP/AR? I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works fun ##### 2. Easy Payments Users love the **easy payment processing** of BILL AP/AR, streamlining workflows and enhancing efficiency. [ See 434 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562808&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Bill.com Review" What do you like about BILL AP/AR? The interface is incredibly smooth. Bill.com offers highly efficient payment processing, collaborative workflows, and a wide range of integrations you ![Charlotte H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte H.") CH Charlotte H. Small-Business (50 or fewer emp.) 3.5/5 "Streamlines Payments, But User Interface Needs Work" What do you like about BILL AP/AR? I love how BILL AP/AR enables me to easily process and receive electronic payments. It saves a lot of time since I don't have to print and mail checks ##### 3. Easy Integrations Users appreciate the **easy integrations** of BILL AP/AR, enhancing efficiency and ensuring seamless connections with accounting software. [ See 340 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564052&qs=pros-and-cons#reviews) See Related User Reviews ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.") DH Doug H. Mid-Market (51-1000 emp.) 3.0/5 "Amazing Product that makes paying bills easier." What do you like about BILL AP/AR? The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cann ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "New Update" What do you like about BILL AP/AR? Payments collected outside of Bill.com can be easily recorded in Bill.com without creating duplicate entries in QuickBooks. ##### 4. Easy Setup Users praise the **easy setup** of BILL AP/AR, highlighting minimal training and intuitive implementation for staff. [ See 325 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1564325&qs=pros-and-cons#reviews) See Related User Reviews ![Doug H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug H.") DH Doug H. Mid-Market (51-1000 emp.) 3.0/5 "Amazing Product that makes paying bills easier." What do you like about BILL AP/AR? The platform is ok, however I feel that there is a lack of innovation. AP and AR is ok but we also use their spend and expense platform and they cann ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.") JR Jon R. Small-Business (50 or fewer emp.) 4.5/5 "Bill is overall a great solution for payments and reimbursements, as well as receiving payments" What do you like about BILL AP/AR? I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works fun ##### 5. Time-saving Users highlight the **time-saving efficiency** of BILL AP/AR, transforming payment processes and reducing manual workloads significantly. [ See 305 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562971&qs=pros-and-cons#reviews) See Related User Reviews ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.") JR Jon R. Small-Business (50 or fewer emp.) 4.5/5 "Bill is overall a great solution for payments and reimbursements, as well as receiving payments" What do you like about BILL AP/AR? I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works fun RJ rachel j. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Vendor Payments with QuickBooks Challenges" What do you like about BILL AP/AR? I like that my builders can approve the invoice when they have time and then I know to pay it. I just click to pay, choose the bank account I want to ### 5 Cons or Disadvantages of BILL AP/AR ##### 1. Invoicing Problems Users face **invoicing problems** with difficulty in managing fields and syncing issues with accounting software. [ See 251 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562388&qs=pros-and-cons#reviews) See Related User Reviews ![Jon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon R.") JR Jon R. Small-Business (50 or fewer emp.) 4.5/5 "Bill is overall a great solution for payments and reimbursements, as well as receiving payments" What do you dislike about BILL AP/AR? For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols li ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "New Update" What do you dislike about BILL AP/AR? One thing I dislike about this new update is how the client window opens. It blends in with the rest of the website, making it difficult to distinguis ##### 2. Sync Issues Users often face **sync issues** with BILL AP/AR, complicating payment processes and requiring time-consuming fixes. [ See 206 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1562942&qs=pros-and-cons#reviews) See Related User Reviews ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.") EB Erin B. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Billing with Some Sync Hiccups" What do you dislike about BILL AP/AR? I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to reso RJ rachel j. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Vendor Payments with QuickBooks Challenges" What do you dislike about BILL AP/AR? I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You ha ##### 3. Payment Issues Users face persistent **payment issues** , including difficulties with bank authorization, bill syncing, and international transaction transparency. [ See 177 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561562&qs=pros-and-cons#reviews) See Related User Reviews ![Maria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria F.") MF Maria F. Small-Business (50 or fewer emp.) 3.5/5 "New Update" What do you dislike about BILL AP/AR? One thing I dislike about this new update is how the client window opens. It blends in with the rest of the website, making it difficult to distinguis ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Bill.com Review" What do you dislike about BILL AP/AR? The ability to bulk upload spreadsheets to pay out many invoices or vendors at once, and maybe some connectors to implement the usage of AI to make th ##### 4. Poor Customer Support Users express frustration with **poor customer support** , often encountering inconsistent service and long response times. [ See 173 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1563898&qs=pros-and-cons#reviews) See Related User Reviews ![Erin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin B.") EB Erin B. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Billing with Some Sync Hiccups" What do you dislike about BILL AP/AR? I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to reso RJ rachel j. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Vendor Payments with QuickBooks Challenges" What do you dislike about BILL AP/AR? I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You ha ##### 5. Missing Features Users are frustrated by the **missing features** in BILL AP/AR, longing for improvements in search and approval workflows. [ See 164 mentions ](https://www.g2.com/products/bill-ap-ar/reviews?filters%5Bsentiment_snippet%5D=1561709&qs=pros-and-cons#reviews) See Related User Reviews AV alex v. Small-Business (50 or fewer emp.) 4.5/5 "East to use. Integrates seamlessly with QBO." What do you dislike about BILL AP/AR? The AI that auto populates necessary fields in Bill needs work. ![Taryn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taryn S.") TS Taryn S. Small-Business (50 or fewer emp.) 3.5/5 "All-in-One Convenience, But Not Always Intuitive" What do you dislike about BILL AP/AR? sometimes it's not intuitive or user friendly - I've had a lot of issues with the AI features and lack of customizable features. For example, I needed ![Dexter K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dexter K.") DK Dexter K. Freelance Illustrator Small-Business (50 or fewer emp.) 3/14/2026 "Effortless Invoicing Despite Clunky UI" 5/5 What do you like best about BILL AP/AR? I use BILL AP/AR for invoicing and billing customers for my contractor commission work, and it makes it easy to bill clients for large amounts, track payments, and get paid once they fulfill it. I like the ease of use to create and send an invoice and be paid. It's especially helpful for me as a freelancer running my own business because I don't have to worry about building an invoice from scratch. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? It's a bit clunky with a sort of outdated feeling UI. It feels more 2008 and I'd just update it to be a bit more user friendly and intuitive to users in 2026. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I find BILL AP/AR makes invoicing and billing easy, helps track payments, and simplifies getting paid. As a freelancer, I don't need to build invoices from scratch, saving me time. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconValidated ReviewerSource: Organic RJ rachel j. Small-Business (50 or fewer emp.) 2/24/2026 "Streamlines Vendor Payments with QuickBooks Challenges" 4/5 What do you like best about BILL AP/AR? I like that my builders can approve the invoice when they have time and then I know to pay it. I just click to pay, choose the bank account I want to pay from and send. It's extremely helpful that Bill notifies my vendors that their invoice has been entered and also notifies them when the payment has been set up. This eliminates a lot of phone calls asking me if we've received an invoice or if the invoice has been set up for payment. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? I don't like untangling transactions between QuickBooks and BILL AP/AR if something goes wrong with a payment. It's not a simple, easy process. You have to 'Unmatch' the transaction in QuickBooks, which creates problems if you've already reconciled your books for a month, and then go into BILL AP/AR and SYNC, then go into BILL AP/AR and straighten out the payment and then force a SYNC. It causes a lot of errors and you usually have to get on Chat with tech support. If a vendor sends an invoice directly through BILL AP/AR, it sometimes doesn't show an invoice number. It's like it translates the vendor's invoice template into BILL AP/AR format. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? BILL AP/AR helps eliminate checks being lost in the mail by enabling electronic payments. It provides convenient invoice approval and payment notifications, reducing calls from vendors. It offers good reporting if all payments are processed through it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Katelyn H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn H.") KH Katelyn H. Controller Mid-Market (51-1000 emp.) 2/24/2026 "Streamlined Bill Entry with Room for Support Improvement" 4.5/5 What do you like best about BILL AP/AR? I use BILL AP to remove large amounts of manual bill entry and bill payment scheduling. I really appreciate its ability to eliminate the need to manually key in all the information from an AP invoice by leveraging OCR text recognition. I love the ease and efficient ability to sync the data directly into our accounting software, NetSuite. The new AI capabilities help increase efficiencies during the bill entry process by picking up the relevant information for us off the invoice. The W-9 capabilities make vendor management and the annual 1099 process very seamless, providing a focused entry point for all W-9 data. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? I find the support element challenging. Sometimes it can be difficult to connect with a support team member or the time it takes to hear back. I'd suggest increased support team knowledge on using the platform and increased response time. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I use BILL AP/AR to eliminate manual bill entry and payment scheduling with OCR text recognition. It automates bill approval and integrates smoothly with NetSuite, boosting efficiency. The new AI and W-9 capabilities streamline the bill entry process and vendor management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Eric M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric M.") EM Eric M. Small-Business (50 or fewer emp.) 2/20/2026 "Seamless AP Management with Transparent Visibility" 4/5 What do you like best about BILL AP/AR? I really appreciate the visibility that BILL AP/AR provides. Being able to log in and immediately see where we're at with bills—what's past due, what's still pending, what's open, and what's in the approval stages—is extremely beneficial. It's also great that vendors can access the platform on their end to check if a payment is on its way or pending, which adds a layer of transparency. This full transparency and visibility are super helpful for a business like ours. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? One thing that could be improved is just the timing of when bills are actually paid out. Once we submit a bill for approval, it could take anywhere from up to a week to actually be paid out. So any way to speed up the payout processes would be super helpful. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? BILL AP/AR reduces manual invoice processing and integrates with NetSuite for seamless syncing. It helps with three-way matching to avoid double payments and ensures we don't miss or fall behind on bills. Full transparency and visibility into payment statuses are super helpful for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Chelsea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea V.") CV Chelsea V. Enterprise (\> 1000 emp.) 2/20/2026 "Streamlines Vendor Payments, Needs 1099 Improvement" 4/5 What do you like best about BILL AP/AR? I use BILL AP/AR for both AP and AR, and it streamlines the payout process for around 500 people per cycle. It effectively reduces the back-and-forth chaos, making it easier to manage payments. I'm able to upload and store W9 information, which allows me to view correct vendor info in one place when it comes time to file 1099s. It also helps me verify any changes vendors make to their profiles. On the customer side, BILL AP/AR provides an easy way to keep track of payments coming in, which helps me keep track of cash flow by seeing what payments are going to hit our account soon. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? The new 1099 filing is a bit messy, and it doesn't allow me to only select the ones I want to file, which didn't work for me to use this year. Our vendors often put our company name in the company name field, causing issues when people search and attempt to connect to us. The inability to sort and select only vendors over $600 caused a big headache. If 'business' is selected in the vendor entry, it flags the TIN if not an EIN, and switching it to 'individual' wipes out the TIN. Setting each individual vendor up gets to be a lot, and we're looking for a better integration so our vendors don't have to set up an account twice. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I use BILL AP/AR to streamline paying 1099 vendors and receiving customer payments. It reduces chaos, stores W9 info, and helps track cash flow with payment records and reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite RT Ryan T. Small-Business (50 or fewer emp.) 2/20/2026 "Streamlined Payment Process with Remote Access" 4/5 What do you like best about BILL AP/AR? I like that BILL AP/AR is really helpful for our on-site manager to approve bills online or via email, which keeps the accounting office informed when it's okay to submit for payment. It's also convenient because it simplifies the process to just clicks of a button unlike some of our other companies that have more manual processes. Managing multiple physical locations is key for our needs, and I generally have had good success with the online chat/help feature when I run into a hurdle. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? My sole complaint would be the Sync with QuickBooks. It can get confusing and frustrating when it doesn't sync. It winds up being a major hurdle to my day if it doesn’t sync... instead of moving on to the next task, I have to start the support process, which again has usually worked but it can be time consuming. Maybe if I had more control on how to fix myself? I have a few bills in our "unpaid" queue right now, that actually have been paid manually. If I could just delete those on my own and be "good", that would be helpful but historically it messes up the sync so I wind up just leaving them out there. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? BILL AP/AR helps our on-site manager approve bills online, allowing the office to know when to submit for payment. It's mostly clicks of a button, unlike our manual processes elsewhere. It's great for multiple locations and the online chat support is generally successful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite LI Luke I. Small-Business (50 or fewer emp.) 2/19/2026 "CFO Kargo Technologies Corp." 3.5/5 What do you like best about BILL AP/AR? I like using BILL AP/AR because it helps me network with our customers, which is important for maintaining smooth operations. The platform is easy to use, making it simple for me to manage tasks even as a one-man finance team. The automated bill reception feature is great, as it saves me time by simplifying the tracking of bills. I feel secure knowing that the payments will not be mistakenly sent to someone else, which is a risk on other platforms like banks. Overall, the speed, automation, and security of BILL AP/AR stand out to me. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? Payment processing is always next business day, and I wait at least an additional business day for the payment to arrive. For payments above $10k, the situation is terrible because I can't pay for expedited payments and the processing time is even longer. This cost me a lot because I have the interest on my savings account. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I use BILL AP/AR for automation, security, and speed. It helps me track bills, pace payments, and ensures payment security. I find networking with customers and the ease of use valuable, especially as a one-person finance team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 2/19/2026 "Streamlined Invoice Management with AI Integration" 5/5 What do you like best about BILL AP/AR? I like how BILL AP is connected to QuickBooks online, which saves a lot of effort in uploading an invoice. It functions similarly to an email inbox, which makes the process familiar and easy. I am enjoying the AI feature that detects and inputs the invoice number, due date, and intuitively repeats invoice descriptions based on past invoices. It's starting to recognize patterns in our invoice allocations and is automatically inputting those as well. I appreciate that it makes the AP process quicker and smoother, and it's really simple for supervisors to approve and agree on pending invoices. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? Going back to how I noticed the AI is beginning to recognize our expense allocations, since it is relatively new it is not always detected by the AI and I'm excited for it to improve. I've also noticed in our company's year closing process there tends to be syncing errors and that some bills or payments do not sync with QuickBooks, I hope those syncing errors decrease overtime. Additionally, we also use BILL AP to refund our clients but sometimes the mailed check is unable to deliver and the check reissue fee is quite steep and the reason for failure to deliver is vague. We are starting to lean away from relying on BILL to refund our clients. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I like that BILL AP connects to QuickBooks and makes the AP process quicker. It saves effort by working like an email inbox and using AI to input invoice details. It also allows simple approval from supervisors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Amber G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber G.") AG Amber G. Small-Business (50 or fewer emp.) 2/19/2026 "Efficient Vendor Management, Needs Customer Support Improvement" 4/5 What do you like best about BILL AP/AR? I like how BILL AP/AR allows us to handle payments to continually updating list of vendors by importing batches of vendors and bills. This feature really saves us a lot of time. I appreciate how simple it is to see exactly what information is syncing to exactly which fields both in the imports features and also they sync with QBO. One of the things I've liked best about BILL AP/AR for the last few years is their quick customer service. Whenever I have an issue, I could usually get a callback within minutes, though lately, this has not been the case. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? I really hope that they will go back to their previous model of customer service calls where you request a call and they call you back within minutes. Lately, the calls have been taking hours to come back, which is horribly disappointing and usually ends up ineffective at solving my issue. Another challenge comes in the importing process for vendor accounts. Email needs to be a unique identifier or at least a flagged alert before overwriting. I've had problems with vendor accounts overwriting each other because the imported vendor account has the same name. This leads to a same name new vendor email and mailing address being written over old vendor's email and mailing address. However old vendor's epay and banking details are still active, so the new vendor is never invited to set up their own account and old vendor receives new vendor's payment. This ONLY happens when importing batches of vendors, but it is a really serious problem. We have to implement our own complex screening process because of it, and we have been reminding Bill.com about this problem for years. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I use BILL AP/AR to import batches of vendors and bills weekly, which saves us a lot of time. They manage and maintain over 15,000 vendors for us, giving all those vendors the option to set up and maintain their own banking details for ACH direct deposit payments without us ever taking on the liability of having their bank details. We appreciate the bank level security and encryption that Bill.com provides and maintains. This allows us to focus our time and energy in the operations of our own business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nicholas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas C.") NC Nicholas C. Small-Business (50 or fewer emp.) 2/12/2026 "Effortless Bill Management, Timely Payments" 4/5 What do you like best about BILL AP/AR? I like that BILL AP/AR allows me to schedule bill payments easily. Whether a bill is due in thirty or fifteen days, I can schedule the payment as soon as I receive the bill. This way, I don't have to worry about remembering to pay the bill on time. It helps me keep track of my cash flow and allows me to set the payment for a date that is optimal for my cash position in the bank. I also find it really easy for our vendors to use; we just send them a link, and BILL AP/AR sends them the setup information. Review collected by and hosted on G2.com. What do you dislike about BILL AP/AR? I think they can report better on how the bills are paid. When we make a payment, it comes out of my bank account as one big transaction instead of as individual payments. I know there's a feature to change that, but it would be helpful if that feature was easily found. Also, the reporting could be better in terms of showing us better reports on how we spent our money, when the money came in and out, etcetera. Review collected by and hosted on G2.com. What problems is BILL AP/AR solving and how is that benefiting you? I use BILL AP/AR to pay bills on time, which helps manage cash flow. Scheduling payments when I receive bills lets me optimize our bank balance and grow interest without micromanaging payment dates. Review collected by and hosted on G2.com. Show More 2/19/2026 Validated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Melio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melio") Melio 4.4/5(248) ](https://www.g2.com/products/melio/reviews) [ ![Tipalti](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tipalti") Tipalti 4.5/5(419) ](https://www.g2.com/products/tipalti/reviews) [ ![Stampli](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stampli") Stampli 4.6/5(1,976) ](https://www.g2.com/products/stampli/reviews) [ View All Alternatives ](https://www.g2.com/products/bill-ap-ar/competitors/alternatives) ##### Categories on G2 [Contractor Payments](https://www.g2.com/categories/contractor-payments)[AP Automation](https://www.g2.com/categories/ap-automation)[Invoice Management](https://www.g2.com/categories/invoice-management) [Contractor Payments](https://www.g2.com/categories/contractor-payments)[AP Automation](https://www.g2.com/categories/ap-automation)[Invoice Management](https://www.g2.com/categories/invoice-management)[Billing](https://www.g2.com/categories/billing)[Payment Processing](https://www.g2.com/categories/payment-processing)[Enterprise Payment](https://www.g2.com/categories/enterprise-payment)[Accounts Receivable](https://www.g2.com/categories/accounts-receivable)[Cash Flow Management](https://www.g2.com/categories/cash-flow-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which legal practice management tool offers the best client portal features?](https://www.g2.com/discussions/which-legal-practice-management-tool-offers-the-best-client-portal-features)[Which vendor offers the fastest location data updates?](https://www.g2.com/discussions/which-vendor-offers-the-fastest-location-data-updates)[What are the top encryption key management vendors for HIPAA and SOC 2 compliance requirements?](https://www.g2.com/discussions/what-are-the-top-encryption-key-management-vendors-for-hipaa-and-soc-2-compliance-requirements%20) [Best Anti Money Laundering Software](https://www.g2.com/discussions/best-anti-money-laundering-software-tools)[What are the top mobile crash and error tracking platforms for high-traffic consumer apps?](https://www.g2.com/discussions/what-are-the-top-mobile-crash-and-error-tracking-platforms-for-high-traffic-consumer-apps)[Pros and Cons Details](https://www.g2.com/products/bill-ap-ar/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)