# BigTime Reviews **Vendor:** BigTime **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,687 ## About BigTime BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## BigTime Pros & Cons **What users like:** - Users find BigTime's **ease of use** exceptional, streamlining time tracking and project management seamlessly. (111 reviews) - Users appreciate the **user-friendly time tracking** of BigTime, which simplifies recording hours and managing resources efficiently. (87 reviews) - Users appreciate the **user-friendly interface** of BigTime, making timekeeping and reporting seamless and efficient. (51 reviews) - Users value the **tracking ease** of BigTime, appreciating its straightforward expense management and intuitive interface. (48 reviews) - Users value the **time-saving features** of BigTime, enhancing productivity through easy tracking and streamlined processes. (44 reviews) - Intuitive (40 reviews) - Efficiency (32 reviews) - Easy Tracking (31 reviews) - Users find BigTime’s **helpful features** support seamless time tracking and billing, enhancing team productivity and workflow integration. (30 reviews) - Users value the **efficient project management and time tracking** features of BigTime, simplifying client invoicing and reporting. (30 reviews) **What users dislike:** - Users note a lack of **duplicate expense functionality** in BigTime, making expense entry tedious and repetitive. (24 reviews) - Users find BigTime to be **time-consuming** during setup and repetitive when entering similar expenses, impacting efficiency. (19 reviews) - Users experience a **steep learning curve** with BigTime, facing challenges in customization and navigation improvements. (17 reviews) - Users find the **manual entry process cumbersome** , with issues like lost comments and clunky UI complicating time tracking. (16 reviews) - Users experience **software bugs** in BigTime that disrupt billing and complicate reporting, leading to frustration. (16 reviews) - Users find the **time-consumption** of navigating BigTime cumbersome, leading to frustration and extended learning periods. (16 reviews) - Users find BigTime's interface **not intuitive** , causing delays and requiring extra training for effective project management. (15 reviews) - Limited Customization (14 reviews) - Task Management (14 reviews) - Users struggle with **complex usability** in BigTime, finding navigation time-consuming and the interface frustratingly clunky. (13 reviews) ## BigTime Reviews ### 1. Rough start, but getting better! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about BigTime?** The support team is amazing. I've had to reach out to them numerous times and I'm almost always impressed. Leah, Brittany, and Jake especially have been awesome. **What do you dislike about BigTime?** The implementation process was really rough. We were given a very inexperienced implementation leader and there were numerous problems that we encountered while working with her. It got us off to a bad start to the point where we regretted going with BigTime. However, the leader of all the implementation team reached out to us and is being super helpful. I'm looking forward to working with her to learn more about how to use BigTime. The more I use it and the more I learn, the more I like it. **What problems is BigTime solving and how is that benefiting you?** It's really nice to have all of our solutions in one platform. We were using different platforms for everything from time entries to expense reports to project management. It's nice to have everything working seemlessly together. ### 2. BigTime user review. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2020 **What do you like best about BigTime?** I like how easy it is to enter Time and Expenses. **What do you dislike about BigTime?** The phone app does not allow to enter an expense as a "Charge" and apply it to the user's credit card. It has to be entered and an expense and then manually changed to a charge and apply it to the credit card when logged in via browser. This adds an extra step to the process. **Recommendations to others considering BigTime:** BigTime is very user friendly. **What problems is BigTime solving and how is that benefiting you?** BigTime support is very good at stepping you through setting to get the desired results. **Official Response from Vicky Karantonakis:** > Hello, Thanks for your positive feedback on BigTime! We're glad you find it user-friendly. We appreciate your input on the phone app, and we'll consider it for future improvements. If you have more suggestions or questions, feel free to reach out! ### 3. Easy to Use but Sometimes too Simple **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley O. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about BigTime?** BigTime is easy to use and straight forward. You can get up and running quickly. We leverage both an integration to Salesforce and QuickBooks which is helpful in streamlining operations. **What do you dislike about BigTime?** The reports are often too simple for our desired design. We frequently need to create multiple reports and do pivot tables to get all the information we want together. The API is very buggy and changes often causing us a lot of frustration. **What problems is BigTime solving and how is that benefiting you?** The main benefit is time tracking for our team to both bill T&M projects as well as track margin on fixed fee engagements. We find the resource management feature to be too limiting for our needs so we do not use that. ### 4. I've been using BigTime for a few months now, so I am a new user. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about BigTime?** I really like the invoicing and payment aspect and how it integrates with Quickbooks. **What do you dislike about BigTime?** I dislike the ability to customize the invoice template. Since it is written in html, I have to request assistance to modify the templates. **What problems is BigTime solving and how is that benefiting you?** BigTime is helping me track employee productivity and also project profitability. ### 5. Good experience with bigtime **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about BigTime?** Support team are able to customize our needs. Smooth transition from old software to Bigtime. Quick response and support. Good combination with project management field. **What do you dislike about BigTime?** nothing for now, good experience so far. **What problems is BigTime solving and how is that benefiting you?** Customize our needs on invoice template, how we want expenses to be logged in the system. **Official Response from Anna Hankus:** > Thank you for sharing your feedback on BigTime. We're pleased to hear that our support team has been able to meet your customization needs effectively and facilitate a smooth transition from your previous software. Should you have any future needs or feedback, please don't hesitate to reach out. We're here to assist you. ### 6. Impressive possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2020 **What do you like best about BigTime?** It is very user-friendly and easy to follow. It streamlines the time/expense tracking process and invoicing process. It is constantly improving. **What do you dislike about BigTime?** Some topics do not pertain directly to our type of business. some formatting is required to achieve our goals. **What problems is BigTime solving and how is that benefiting you?** Time tracking and invoicing are easy and the system is updated frequently with new features. **Official Response from Anna Hankus:** > We're delighted to hear that you find BigTime simplifies your time and expense tracking and invoicing processes, and we're glad you've noticed continuous improvements in the platform. Should you have any additional feedback or inquiries, please don't hesitate to reach out. We're here to assist you further! ### 7. Flexible to your needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about BigTime?** I like the ability to customize to my business needs **What do you dislike about BigTime?** I dont like that there's no PTO management and that pages like the planning board and utilization board don't expand well **What problems is BigTime solving and how is that benefiting you?** Bigtime allows my project managers to view the vital stats on their project without having to reach out to a coordinator for project details ### 8. Good Enterprise level management software for Projects,Billing and process! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit M. | Cloud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about BigTime?** BigTime is really done well job for the management of multiple projects at a single place, it is simple and intituitive software to work with. The best part of BigTime is their live support that is just awesome. it is quite easy for integration with other tool like QuickBook and in our case Salesforce. **What do you dislike about BigTime?** the only dislike about bigTime is that it feels like little buggy even though the user interface is quite decent but some time when we create complex workflow in it it lags and just does not respond properly, i was also finding it difficult when i was trying to upload a expense file, it was constantly throwing errors for unknown reason. **What problems is BigTime solving and how is that benefiting you?** BigTime is platform for multiple project management, it also takes care of time and expense management for the live project on which we have worked on. it just ensure that we will get paid for the work we have done. we have very good experince with BigTime in terms of traking the informations of our customer, time traking and Expense management as well. ### 9. Great Product and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about BigTime?** I really appreciate having all the features related to employees, vendors, clients and projects all in one place. The product was so easy to implement within our business. The integration with QuickBooks was very easy with the assistance of our implementation contact at BigTime. In the off chance that I need Customer Support they have always been quick to respond. Most issues turn out to be in users errors. **What do you dislike about BigTime?** There is nothing that I dislike with BigTime. However; I do have a future improvement suggestion. I would love if BigTime could add in time off request and tracking products. **What problems is BigTime solving and how is that benefiting you?** BigTime is working to approve their Analysis tools allowing us to track more details against our clients, contracts and employees. **Official Response from Vicky Karantonakis:** > I'm glad to hear you're having a positive experience with BigTime! It's great that you find our features comprehensive and our integration with QuickBooks helpful. Thank you for your feedback and suggestions! ### 10. Great tech support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about BigTime?** Big Time has everything we need for payroll and invoicing. Their tech support is also very supportive. **What do you dislike about BigTime?** We are a small company so we don't use all of the features that are available. **What problems is BigTime solving and how is that benefiting you?** They make invoicing very simple. I can have it done within 30 minutes. **Official Response from Anna Hankus:** > Thank you for sharing your feedback on BigTime. We're thrilled to hear that you find our platform comprehensive for payroll and invoicing needs, and we're glad to know that you've had positive experiences with our tech support team. If you ever have any questions or need further assistance, please don't hesitate to reach out. ### 11. Our company has been utilizing Bigtime for 5+ years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about BigTime?** We have found customer service and support to be professional and helpful when working through any questions or issues. Top reasons for continuing our BigTime subscription: -User Friendly -Invoice generation -QuickBooks Integration -Live Chat for support -Reporting -Skills Tracking **What do you dislike about BigTime?** -Timesheet lock period has not really worked for us -Ability to export all dashboards would be helpful **What problems is BigTime solving and how is that benefiting you?** Project Time Tracking and Invoicing **Official Response from Vicky Karantonakis:** > Thank you for your continued partnership with BigTime for the past 5+ years! We're glad you find our customer service helpful and appreciate your feedback. We're pleased you value our user-friendly interface, invoicing features, QuickBooks integration, and more. We're always making adjustments based on customer feedback, and just released new time lock enhancements in December! If you have further feedback or questions, please reach out. We're here to help! ### 12. Project Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Ali R. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about BigTime?** Bigtime is a flexible software and we have configure this software for the project management. BigTime offers a wide range of features for project management like Gantt Chart, resource and time management, budget control and for collaboration tools. **What do you dislike about BigTime?** Desktop version is seems fine however the team needs to work on mobile application. I personally found it is difficult as it have multiple features which needs time to understand for new user. **What problems is BigTime solving and how is that benefiting you?** Since project management is an Art start from initiation till closure. Project management shows clear picture for pre define assign tasked to the management for better decisions making and this software through out support us in many ways. They have experienced troubleshooting teams who responds quickly. **Official Response from Vicky Karantonakis:** > Hi Ali, it's great to hear BigTime's flexibility and range of features have been valuable to your project management needs. We apologize for your previous experience with our app, but are excited to announce that the new mobile app is now available for download on The App Store and Google Play! ### 13. Live Support with Leah J. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about BigTime?** As someone who had very little training from the past employee who held my position, BigTime is very user friendly and quite easy to use and figure out. I enjoy that I can hop on the live support whenever I need to get some extra information. For instance, Leah J, the support tech who helped me today, answered my questions thoroughly and very efficiently. Our interaction was precise and to the point. And I love that we get a record of our converstations so that I can refer back to them as necessary!! **What do you dislike about BigTime?** Things seem to change without much notice. For instance, we used an A/R summary report all the time to run 30,60,90 day balances on all our engagements. It was a quick one page document, and seemily, overnight this option disappeared. I have tried to get help to find this feature, or create a custom account, however no one has been able to help me and my emails have been ignored. **What problems is BigTime solving and how is that benefiting you?** BigTime definitely takes a lot of work out of what could be a very timely process in monthly billing. The program also makes staff training easy as well as pairing quite easy with Quickbooks. It makes balancing our ledgers very easy. ### 14. BigTime for an advertising agency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about BigTime?** I like it's ease of use, and its interface. It could be used very simply, or very detailed depending on the size of the company and number of people in the company. Pretty versatile and affordable. **What do you dislike about BigTime?** Not much that i dislike about BigTime. If it could improve, it would look more like an Apple product. **What problems is BigTime solving and how is that benefiting you?** There have not been any problems. The fact that we couldnt import years of data was a problem, but i dont think that was in our cards to pay for. **Official Response from Anna Hankus:** > Thank you for sharing your insights! We're glad to hear that BigTime effectively serves your needs without significant issues, although we understand the challenge of importing historical data. Should you have further feedback or inquiries, please don't hesitate to reach out. ### 15. Customer Service is Second to None **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about BigTime?** The customer service team is the best part of BigTime **What do you dislike about BigTime?** BigTime's expense feature could use improvement, and it has occasional bugs. **What problems is BigTime solving and how is that benefiting you?** BigTime helps us with billing, time tracking, invoicing, project management, and reporting. The reporting features are especially helpful as they allow us to give project managers insight into the financials of their projects in real time. ### 16. My experience was excellent. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey D. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about BigTime?** the efficiency it brings to us in our business. From invoicing to business analytics. **What do you dislike about BigTime?** i can't think of anything that I dislike regading Bigtime **What problems is BigTime solving and how is that benefiting you?** Bigtime greatly streamlines our invoicing process. In addition, it allows us to create custom reports that fit our specific business needs. **Official Response from Anna Hankus:** > Hi Jeffrey! It's great to hear that our system is meeting all your needs. Thank you for choosing BigTime! ### 17. Streamlined business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about BigTime?** EASY TO USE, CUSTOMER SERVICE RESPONDS IN TIMELY MANNER, EASILY INTERGRATED INTO USE **What do you dislike about BigTime?** too many features we don't use as a small company **What problems is BigTime solving and how is that benefiting you?** No longer have to run all over Northern Virginia picking up checks from customers **Official Response from Anna Hankus:** > Thank you for your feedback on G2! We're glad you find BigTime easy to use and appreciate our responsive customer service. It's great to hear that our platform has helped streamline your business operations. If you need any help, please don't hesitate to reach out. We're here to help! ### 18. Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christy T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about BigTime?** We love the functionality of being able to enter our vendor bills into BigTime and sync effortlessly with QuickBooks. Very easy, very quick & very functional. **What do you dislike about BigTime?** The occasiional sync agent error. Although - this is an easy fix when it does happen. **What problems is BigTime solving and how is that benefiting you?** We are able to accurately track our expenses and time to our projects. ### 19. A great tool for time tracking and billing **Rating:** 5.0/5.0 stars **Reviewed by:** Lori G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about BigTime?** What I like best about BigTime is the ability to create reports out of employee timesheets. We are a client based business, so it is helpful in seeing where we allocate hours. **What do you dislike about BigTime?** I have no issues with using BigTime thus far. **What problems is BigTime solving and how is that benefiting you?** Since we are a client based company, it is important seeing how many hours we allocate to each one. BigTime helps us to manage how many hours are spent towards projects, clients, and our own internal workings. **Official Response from Vicky Karantonakis:** > Hi Lori, Thanks for your positive feedback! We're thrilled that BigTime is helping you with time tracking and billing. We appreciate your choice in BigTime! ### 20. Option of dark mode **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2018 **What do you like best about BigTime?** Big thanks for the live chat button. Short wait time and quick answer for a small problem I've had. The dark mode option for viewing, works great for an overly bright office. Never would have found this without the live chat. Thanks Brittany Urrutia!! **What do you dislike about BigTime?** Missing mailing label printing ability. Could use more editing ability for invoice style. **Recommendations to others considering BigTime:** We shopped for new timesheet/billing software for two years. Most programs were too broad ranging, trying to be everything to every one. BigTime has very easy to understand interfaces for timesheet and billing information. **What problems is BigTime solving and how is that benefiting you?** Great update on time tracking compared to our old software. Very fast time sheet entries. Customizing reports to our specific company needs. ### 21. Helpful time-tracking platform and employees **Rating:** 5.0/5.0 stars **Reviewed by:** faith d. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about BigTime?** The platform is easy to use once you learn how to navigate around it. The Live Chat support specialists are always timely and helpful with any issues. **What do you dislike about BigTime?** Sometimes, things can be a bit confusing when trying to create new reports, but the live chat specialists are always there to assist me. **What problems is BigTime solving and how is that benefiting you?** We try to see how many hours we are putting towards clients. The reports also teach us where and with whom we need to allocate more hours. **Official Response from Vicky Karantonakis:** > Hi Faith, we're so glad you find our support helpful and that you find that BigTime is easy to use. We appreciate your feedback on reports, thank you for being a part of the BigTime community! ### 22. Great follow through with customer service reps! **Rating:** 5.0/5.0 stars **Reviewed by:** Allisyn R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about BigTime?** BigTime has easy-to-access customer support, and all representatives have been helpful in troubleshooting our issues or escalating to someone who can help us. We are happy with the team we have assigned to us! Live chat is a nice feature. Leah J helped me with an issue very quickly and ensured we had our report looking as we needed it to! **What do you dislike about BigTime?** The only issue we've had with BigTime is implementation/features. There are a few things that take some tweaking on our end to get our workflow with Quickbooks Online sorted out. Our implementation specialist, Ryan has been great at helping us find ways around this. **What problems is BigTime solving and how is that benefiting you?** BigTime is helping our Project Managers to be able to track their budgets. We enjoy the ability to create tasks that staffers can log time against for budget tracking. ### 23. BigTime Review **Rating:** 3.5/5.0 stars **Reviewed by:** Justin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BigTime?** Cost tracking and the timesheet integration with projects **What do you dislike about BigTime?** Scheduling, cant export schedule or compare schedules of multiple projects against each other. **What problems is BigTime solving and how is that benefiting you?** Making sure i am billing the right amount **Official Response from Anna Hankus:** > Thank you for sharing your thoughts on BigTime. Ensuring accurate billing is crucial, and we're glad our platform is helping you in this regard. Regarding your feedback about scheduling, we understand the importance of being able to export and compare schedules across multiple projects. We'll take your suggestions into consideration in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! ### 24. very complex program with a lot of capability but challenging to navigate **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2021 **What do you like best about BigTime?** The ability to customize reports. Once we understand what to look for its easy. **What do you dislike about BigTime?** the complexity of customizing reports. You need a technology degree to get around some of the tabs/requirements **What problems is BigTime solving and how is that benefiting you?** tracking profitability on a project and utilization of hours **Official Response from Vicky Karantonakis:** > Thank you for your feedback. It's great to hear BigTime helps you track project profitability and utilization. We're glad you like the ability to customize reports, but apologize for any complexity in the process. We're always working to improve user experience. If you have more feedback or questions, please reach out! ### 25. Great Live Chat Support **Rating:** 3.5/5.0 stars **Reviewed by:** Megan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about BigTime?** The program is very user-friendly. The Live Chat Support is great. I use it a fair amount. I actually chatted with Tyler G. today and he was very helpful. The Custom Reporting is great as well. **What do you dislike about BigTime?** The mobile app is very problematic for us. We rely on it a great deal, and presently it is extremely glitchy and even unusable for a few of our employees. Invoicing through BigTime is great; however, we are unable to break out the markup on our vendor & staff expenses as its own line item so it comes over to QuickBooks included in the expense total and that is a problem for us. We had to come up with a manual workaround for this which is unfortunate. We also wish there was a way to archive expenses (or just mark as posted) instead of having to actually post them as we have some expenses that don't need to be posted to QuickBooks. If we don't post them, then they just sit in the "Post Expenses" screen and we have to just constantly skip over them to get to the expenses we want to post. Or the alternative is to post them to QuickBooks and then delete them out of QuickBooks, but that's also a bit messy. **What problems is BigTime solving and how is that benefiting you?** Automating our invoicing process with QuickBooks. **Official Response from Vicky Karantonakis:** > Hi Megan, thank you for your feedback. Glad to hear you're happy with our support and custom reporting. We apologize for your previous experience with our app, but are excited to announce our new mobile app is now available to download on The App Store and Google Play! ### 26. An unparalleled complement to time and expense management **Rating:** 4.5/5.0 stars **Reviewed by:** Denis C. | .Net Team Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about BigTime?** One of the things we liked most about BigTime is that it synchronizes perfectly with our accounting application, QuickBooks, complementing functionalities and making the work more practical and efficient. It is an excellent software for time tracking, engagement management, invoicing, customer information tracking, reporting and more. As far as its user interface is concerned, it is intuitive and easy to use, which has been instrumental in our rapid adoption of the software. **What do you dislike about BigTime?** One of the things that could improve the software, in general, is to allow more fields for customizable options; also, customizing reports can be very complex when you don't have enough technical knowledge. **What problems is BigTime solving and how is that benefiting you?** It is an exceptional platform that we have significantly benefited from; it has allowed us to simplify invoicing processes, time tracking, client information tracking and more without omitting details and ensuring that the organization gets paid without loss for services provided. Its automatic and correct synchronization with our accounting software allows us to visualize the same accounting data in real-time, and its functionalities complement each other to guarantee greater efficiency in our work. ### 27. Some bugs, but they are being sorted out. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about BigTime?** The ability to have many different projects, connected to timesheets, expenses and invoices. The integration with QuickBooks is a good feature, but we do have some issues with uploading expense reports. Support staff are good, Leah G. and Tyler were both helpful today. **What do you dislike about BigTime?** We don't like how you are charged per person, even if they are inactive but log in once to update an expense, for example. We do shift work and seasonal work so this is difficult. We have encountered some bugs as we continue to grow and use the software. It has cost us some time in having awkward formatting of invoices, in having to redo them and send them back to clients when they are not easy to add up the expenses and taxes. There was also some rounding issues, and some issues with being able to download reports in certain formats. Overall you can tell this is a newer software, but they are working with us to solve the problems. However, at one point we did have a meeting lined up to discuss our concerns, and they were a no-show. **What problems is BigTime solving and how is that benefiting you?** It helps to have time, expenses and invoicing all integrated, and connected to QuickBooks. In theory, when we get some of the issues sorted out, this will be streamlining our processes and saving us time. ### 28. We use for time tracking and invoicing. Not workflow and tasks. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about BigTime?** The efficiency of billing and time tracking is very good. **What do you dislike about BigTime?** When a client's deposit comes out of another client's deposit and gets refunded, I get angry. Especially because they charge for each transaction. Merging deposits into one is not nice either especially when we are changed for each. **What problems is BigTime solving and how is that benefiting you?** N/A ### 29. Long Time Satisfied Client **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about BigTime?** Easy of use, support and the full feature set. **What do you dislike about BigTime?** Limited integration capabilities to JIRA and/or the ability to support the scrum approach today. **What problems is BigTime solving and how is that benefiting you?** Heat and light on Project execution and profitablity - On-Time On-Budget. **Official Response from Anna Hankus:** > Thank you for your review! We're thrilled to hear that you appreciate the ease of use, support, and the feature set that BigTime offers. We understand your feedback regarding the limited integration capabilities with JIRA and noted your suggestions. If you have any further questions or need assistance, please feel free to reach out. We're here to help! ### 30. BigTime is the #1 software for growing companies **Rating:** 5.0/5.0 stars **Reviewed by:** Ashland Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about BigTime?** I love how helpful the staff are when you are struggling. The knowledge base is a complete dictionary to the software. **What do you dislike about BigTime?** I don't like the function of paying an invoice that if you forget to check the block the system automatically pays whatever invoice it wants. **What problems is BigTime solving and how is that benefiting you?** BigTime allows my company to track everyone and every project under one umbrella with a step by step explanation if you run into problems. **Official Response from Vicky Karantonakis:** > Hi Ashland, thank you for your feedback. We're so glad you find our support and resources helpful. We look forward to supporting your company's continued growth! ### 31. Clearing out a deposit **Rating:** 4.5/5.0 stars **Reviewed by:** Tessa H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about BigTime?** I really like the live chat for questioning. It is great to have help in real time!!! Leah J is always so helpful and knowledgable. **What do you dislike about BigTime?** Some of the features are not user-friendly until someone explains it more fully. **What problems is BigTime solving and how is that benefiting you?** I have been having some issues with emailing invoices. Tyler Gubser has been helping me through those as well as helping me to figure out how to do some of the initial setup for clients. He has helped me with the ins and outs of invoicing. **Official Response from Vicky Karantonakis:** > Hi Tessa, happy to hear our support team is able to help. Thank you for being a BigTime customer, we appreciate your feedback! ### 32. Made Agency Planning so much easier and time effective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about BigTime?** Begone excel! no more faffing with spreadsheets and multiple tabs. Bigtime was the solution we knew we needed and absolutely delivered in delivering value for us and our clients. billing was so much more accurate and accountability was improved. super easy to get setup, the team took to it well, and life was just so much easier! **What do you dislike about BigTime?** downsides, well it definitely can hack off those who don't like accuracy, but honestly they need their butt's kicked at times. other than that, it's a new system , it takes a little time to get used to, but it's all good! **What problems is BigTime solving and how is that benefiting you?** speed and accuracy, have both improved by at least a bazillion % clients are more clued up and bought in, they know exactly what they are getting and WHEN! **Official Response from Vicky Karantonakis:** > So happy to hear making the switch to BigTime has been worth it! We appreciate your feedback, and look forward to your continued success! ### 33. Simple and Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about BigTime?** BigTime is a very intuative and easy to use software. **What do you dislike about BigTime?** Limitied customization of reporting and unreliable mobile experience. **What problems is BigTime solving and how is that benefiting you?** Tracking billable hours and business expenses by person, by project. **Official Response from Vicky Karantonakis:** > Hi thank you for your review! Please email us at product@bigtime.net so we can help you set up our new mobile app and be a part of our work to make custom report creation easier. Looking forward to hearing from you! ### 34. Easy and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Linda L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about BigTime?** I think bigtime is ease of use, east of integration. **What do you dislike about BigTime?** I think Bigtime is great. I don't have any complain. **What problems is BigTime solving and how is that benefiting you?** Enter the time and billing. Can easily find my time in history. **Official Response from Vicky Karantonakis:** > Thank you for your positive review! We're glad you find BigTime easy to use and integrate, and we appreciate your satisfaction with our platform. We're thrilled you have no complaints. Our goal is to provide a seamless experience. We're happy BigTime helps you with time and billing tasks and accessing your time history. If you have further feedback, please reach out. Thank you for choosing BigTime! ### 35. BigTime is the real deal **Rating:** 5.0/5.0 stars **Reviewed by:** Lorie P. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about BigTime?** The best feature of BigTime is time tracking. First, it is easy for employees to record their time. Second, it gives managers the ability to track the time their employees spend on their projects. **What do you dislike about BigTime?** Now that I have been using BigTime for almost 2 years, I don't have any issues with it and therefore, nothing that I don't like. **Recommendations to others considering BigTime:** If you are considering BigTime, definitely get a demo and try it out. Now that we have BigTime up and running and our team using it to record their time, we have improved how we track employee productivity. We are better equipped to track current projects to make sure they are on track and profitable. Lastly, invoices are created so much more efficiently, and their new look has been received very well by our customers. **What problems is BigTime solving and how is that benefiting you?** BigTime has changed our way of recording employees' time and invoicing our clients. Putting our time into BigTime is extremely easy for our employees. We can track projects and see productivity in real-time. This then easily translates into our invoices for quick review prior to emailing to clients. The response to the new look of our invoices has been amazing. We have been told they are so easy to review and process for payment. Several of our clients have completed the payment process on their end in a very short period of time, which has led to quicker payment to us. ### 36. Learned how to clear locked timelines in a timesheet. **Rating:** 5.0/5.0 stars **Reviewed by:** Luis A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about BigTime?** Ease of use the support is outstanding. Also getting to fit in andimplement into our company. **What do you dislike about BigTime?** Not one single thing! All of the application is great. **What problems is BigTime solving and how is that benefiting you?** Mainly the Time tracking for now. **Official Response from Vicky Karantonakis:** > Hi Luis We appreciate your positive feedback on BigTime's ease of use and outstanding support, as well as its seamless integration into your company. It's fantastic to hear that you have no dislikes, and we're pleased to be effectively solving your time-tracking needs, benefiting your overall workflow. Thank you for sharing your experience! ### 37. My Experience with BigTime **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about BigTime?** It is easy for employees to use, as well at our Accountants. **What do you dislike about BigTime?** The billing structure is questionable. We are billed for blocks of employees but some of our staff is seasonal so annual billing may not be appropriate. **What problems is BigTime solving and how is that benefiting you?** Allow for an easy to use time tracking software for our employees so we can provide accurate invoices to clients. **Official Response from Vicky Karantonakis:** > Hi Jeremy, we appreciate your feedback! We're glad to hear you find BigTime easy to use, and that it helps increase the accuracy of your invoices! ### 38. Overall Big Time has been great but has issues **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about BigTime?** Big Time is a great way to keep all projects and PS service hours in organized manner. **What do you dislike about BigTime?** The training is lackluster at best. I cant seem to find what I would like to learn. It also seems to be very buggy and the quickbook integration to the desktop could use some work. **What problems is BigTime solving and how is that benefiting you?** The biggest issue that was solved was professional service invoicing. **Official Response from Vicky Karantonakis:** > Hello, We're glad BigTime has been effective in organizing your projects and service hours. Thank you for your feedback on the training and integrations. We appreciate your choice in BigTime! ### 39. Long time BIG TIME **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about BigTime?** Ease of use. It is an intutive solution. **What do you dislike about BigTime?** having a list of ALL the fields available for reporting would be nice **What problems is BigTime solving and how is that benefiting you?** We do all of our invoicing out of Big Time which sync's nicely with QuickBooks ### 40. Zoom help for Expenses in BigTime **Rating:** 5.0/5.0 stars **Reviewed by:** Meredith B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about BigTime?** Customer Support and the ability to customize **What do you dislike about BigTime?** Some limited features like not being able to create proposals within **What problems is BigTime solving and how is that benefiting you?** Helping us be more detailed and organized with our daily operations. **Official Response from Vicky Karantonakis:** > Hi Meredith, thank you for your feedback on BigTime. We're glad you appreciate our support and customization options. We understand your frustration with limited features like proposal creation. We're continuously improving our platform. It's great to hear BigTime helps you be more organized. If you have more feedback or questions, please reach out! ### 41. Customer-Focused Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** V. F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about BigTime?** BigTime is a highly robust time-keeping, resource management, and billing system with a first-rate implementation process. The high level of attention to clients' needs AND wants creates a custom experience from the start. The assignment of a dedicated individual to walk through the build process, assist with the go-live, and troubleshoot everything along the way provides a level of security and comfort that is essential to making one feel confident in transitioning to a new system. Maneuvering through their self-help KnowledgeBase is intuitive; to date, every question researched has been answered. Moreover, when struggling to know what to query in KnowledgeBase, the live chat team is responsive, hands-on and determined to help. Thus far, our experience has been stellar. **What do you dislike about BigTime?** The one issue that grinds my gears is that the filter function does not hold in place when you move between data fields. For example, if I filter by location, click into a project found using that filter, then return to the main project screen, the filter disappears. I understand this is in the queue to be handled sometime this year, and I'm certainly excited to see it happen. The only other negative (although it's also a positive) is the extensive reporting functionality. BigTime's robust reporting is overwhelming when transitioning from a basic system. I haven't dug into BigTime Academy yet, so there may be videos that assist with this issue. While I'm overwhelmed with the amount of information I can access, it's not an actual problem. **What problems is BigTime solving and how is that benefiting you?** Integrating time-keeping, expenses, billing AND resource management into one system is exciting. While we haven't implemented every component, we are determined to maximize the system fully. Before implementing each of BigTime's functions, we must change staff mindsets and habits so that converting to a new methodology doesn't backfire and create unbearable pain points. Based on what we've seen thus far, we can manage our staff resources better, more accurately budget our projects, and create efficiency and uniformity within our project teams. ### 42. It's fine **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about BigTime?** BigTime brings together project and financial management. Neither is great, but it does have both. **What do you dislike about BigTime?** In the year we've used BigTime we've gone through 4 account rep transitions-there is a lot of turnover in their cusotmer support teams and communicaiton is lacking. **What problems is BigTime solving and how is that benefiting you?** Brings together time tracking, project management, and resource management options. ### 43. Just what our company needed **Rating:** 5.0/5.0 stars **Reviewed by:** Tirza M. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about BigTime?** It has everything that our company needed. Has lots of feutures but at the same time it is very easy to use. **What do you dislike about BigTime?** So far I like everything. the implementation has been great. **What problems is BigTime solving and how is that benefiting you?** We needed to know how long it was taking to complete projects. **Official Response from Vicky Karantonakis:** > Hi Tirza, Thank you for your positive review! We're delighted to hear that BigTime has everything your company needs, with a user-friendly interface. We appreciate your feedback and are excited to continue supporting your company's growth! ### 44. time entry, expense tracking, time off requests, invoicing clients, budget tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about BigTime?** Projector is a good tool for time entry, expense tracking, time off requests, invoicing clients, budget tracking, and resource management. **What do you dislike about BigTime?** Sometimes creating reports may take time to get it correct and laid out in the preferred format. **What problems is BigTime solving and how is that benefiting you?** ime entry, expense tracking, time off requests, invoicing clients, budget tracking, and resource management. **Official Response from Anna Hankus:** > Thank you for your review! We're thrilled to hear that you find Projector by BigTime useful for tasks such as time entry, expense tracking, time off requests, invoicing clients, budget tracking, and resource management. Your satisfaction is our priority, and we appreciate your feedback. Thank you for choosing BigTime! ### 45. Great Project Management software! **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin M. | Business Manger and Lead Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about BigTime?** It has allowed my project managers to manage thier projects from all aspects! **What do you dislike about BigTime?** the import process was not very smooth could use improvement **What problems is BigTime solving and how is that benefiting you?** project managment is now a breeze time and budget tracking is much faster being at our finger tips **Official Response from Vicky Karantonakis:** > Hi Caitlin, thank you for your feedback on the import process, and we're glad to hear BigTime has improved your project management and time tracking experience! ### 46. Colaborative **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about BigTime?** Willing to listen to the problem in person. **What do you dislike about BigTime?** It took mulitple time for me to explain the issue to the and received multiple explainations with the same feedback. The bot and person gave me the same response to my question the first time. **What problems is BigTime solving and how is that benefiting you?** The linking of an expense to the cost of goods sold account in Quickbooks. **Official Response from Vicky Karantonakis:** > Thank you for your feedback! We're glad you find BigTime collaborative. We apologize for any inconvenience you experienced trying to have your issues solved. If you have more concerns, please reach out. Thanks for choosing BigTime! ### 47. New to BigTime **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2021 **What do you like best about BigTime?** The intuitive nature of the software is a breath of fresh air! **What do you dislike about BigTime?** One of the areas that I would hope the Bigtime team would consider involves adding a feature to the payroll system. Currently, the program does not differentiate between regular and PTO hours. We feel it is essential to calculate those hours for our employees so that they/we always know how much they have used and how much remains in their banks. Another helpful upgrade wish involves including a contact list. We use the program to track our projects/clients/hours, and it would be super beneficial to have a global contact list available to all users—a searchable database of clients, vendors, and employees. **What problems is BigTime solving and how is that benefiting you?** The use of the program is incredibly intuitive, and it has been pretty easy for the entire team to jump in and begin to use the system. ### 48. Wonderful tool to scale up your process automations **Rating:** 4.5/5.0 stars **Reviewed by:** Rashmi T. | Social Media Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2023 **What do you like best about BigTime?** I loved the whole onboarding session of the tool, their support team was very helpful, and it was very smooth. At first, we had a learning curve only to realise that the platform is intuitive and easy to use. **What do you dislike about BigTime?** It takes time to process bulk orders, and dummy/void invoices are not activated. **What problems is BigTime solving and how is that benefiting you?** It is the biggest problem solver of billing and tracking expenses. Makes our life easy; additionally, I also love time management and team management for the correct billing to clients. **Official Response from Vicky Karantonakis:** > Hi Rashmi, we're so happy to hear BigTime is making your life easier! Thank you for being a BigTime customer and for your feedback. ### 49. Knowlegable, friendly , and quick customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Steph G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about BigTime?** It's simple to set up and use. Usually works great. Easy for my team to use too. Sync into QB is a breez. When I do need help, support is quick and friendly. And we get right onto a screen share to fix it instead of chatting forever. Takes mere moments when issues do arise. **What do you dislike about BigTime?** I wish it showed clock time - like what time of day a timer starts and ends, and not just duration. The two clicks to start or pause a timer sometimes trips me up. I click start, but not start again, so then I'm guessing how long it has been. Which is where seeing the clock time for the prior work would be helpful. I'd know what time it was when I switched projects but didn't start my timer all the way. **What problems is BigTime solving and how is that benefiting you?** Allows me to import time to projects for both billing and payroll purposes. Once imported into my accounting system, I can run job cost reports that pull in all payroll costs and get my true cost per project. I then check that against my subscription billing, project billing, or hourly billing (depending on the client) and can see where my profitability is highert and lowest ### 50. Very user friendly but some system bugs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about BigTime?** User friendly and a lot of features that pertain to my role. **What do you dislike about BigTime?** Rounding errors on invoicing. some lag time with expenses and timesheets. **What problems is BigTime solving and how is that benefiting you?** Bugs like rounding and time lags. Some feature requests such as user rights (PMs can only view what they are leads on) **Official Response from Anna Hankus:** > Thank you for your review! We're pleased to hear that you find BigTime very user-friendly and that it offers many features relevant to your role. We'll take note of your feedback , please don't hesitate to reach out if you have any further feedback or need assistance. We're here to help! ## BigTime Discussions - [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) - 2 comments, 2 upvotes - [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) - 1 comment, 1 upvote - [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) - 1 comment, 1 upvote - [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) - 1 comment, 1 upvote - [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) - 1 comment, 1 upvote - [View BigTime pricing details and edition comparison](https://www.g2.com/products/bigtime/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-25+01%3A28%3A02+-0500&secure%5Bsession_id%5D=2c5be0ce-70d1-4708-9bfa-75522293f2e0&secure%5Btoken%5D=240f9e0a553e4566970866d561d0990bf785e53943ae4e1cdec153156edf7b64&format=llm_user) ## BigTime Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Trisk](https://www.g2.com/products/trisk/reviews) ## BigTime Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Planning** - Resource Definiton - Capacity - Scheduling **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Advanced Integrations **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Bill Processing** - Consolidation - Batch Invoicing - Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Integration** - Accounting - Payments - ERP **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Agentic AI - Billing** - Autonomous Task Execution **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Analytics** - Forecasting - Reporting - KPIs **Generative AI** - AI Text Summarization **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - Standard Integrations - Workflow - Access Management **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top BigTime Alternatives - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.4/5.0 (538 reviews) - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (479 reviews)