---
title: BigTime Reviews
meta_title: 'BigTime Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1759 reviews by the users' company size, role or industry
  to find out how BigTime works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1759
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# BigTime Reviews
**Vendor:** BigTime  
**Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,759
## About BigTime
BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.  BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.



## BigTime Pros & Cons
**What users like:**

- Users value BigTime for its **ease of use** , making time tracking and project management straightforward and efficient. (111 reviews)
- Users appreciate the **user-friendly time tracking** in BigTime, praising its ease of implementation and resource management capabilities. (87 reviews)
- Users appreciate the **user-friendly interface** of BigTime, making time tracking and management straightforward and efficient. (51 reviews)
- Users value the **ease of tracking** in BigTime, appreciating its user-friendly interface and straightforward expense management. (48 reviews)
- Users value the **time-saving features** of BigTime, enabling efficient tracking and streamlined project management. (44 reviews)
- Users find the **intuitive interface** of BigTime easy to navigate, making project tracking and hour management effortless. (40 reviews)
- Efficiency (32 reviews)
- Easy Tracking (31 reviews)
- Users find BigTime’s **helpful features** support seamless time tracking and billing, enhancing team productivity and workflow integration. (30 reviews)
- Users value the **efficient project management and time tracking** features of BigTime, simplifying client invoicing and reporting. (30 reviews)

**What users dislike:**

- Users find the **missing features** , like expense duplication and specific dashboards, hinder efficiency and usability. (24 reviews)
- Users find that **logging expenses can become time-consuming** due to the repetitive entry of similar items. (19 reviews)
- Users find the **learning curve steep** due to unintuitive navigation and rigid task management, complicating customization and workflows. (17 reviews)
- Users find the **manual entry process cumbersome** , facing issues with comments disappearing and clunky UI for time input. (16 reviews)
- Users experience **software bugs** that disrupt billing and make reporting and time entry less efficient. (16 reviews)
- Users find the **time-consumption** of navigating BigTime cumbersome, leading to frustration and extended learning periods. (16 reviews)
- Users find BigTime&#39;s interface **not intuitive** , causing delays and requiring extra training for effective project management. (15 reviews)
- Limited Customization (14 reviews)
- Task Management (14 reviews)
- Users struggle with **complex usability** in BigTime, finding navigation time-consuming and the interface frustratingly clunky. (13 reviews)

## BigTime Reviews
  ### 1. BigTime use at PMG Learning Solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about BigTime?**

PMG needed to have a timekeeping solution set up immediately when we started our consulting business in 2019.  BigTime proved to be a turnkey solution that was easy to implement. 

BigTime supports our needs for tracking billable hours, expenses and other direct costs for both commercial and government clients.   It also provides everything we need for creating and sending invoices and integration with QuickBooks. The reporting provides ease of use and the ability to create custom reports internally.  We use it for both internal W2 and 1099 employees.

**What do you dislike about BigTime?**

We think the costs are fair, but as we get larger, the cost per head may become a challenge.

**What problems is BigTime solving and how is that benefiting you?**

Time and expense tracking for staff and contractors.  Invoice management.

**Official Response from Anna Hankus:**

> Thank you for sharing your experience! It's great to hear that BigTime has been instrumental for PMG Learning Solutions. We are glad BigTime streamlines time and expense tracking, benefiting your business operations. If you have further feedback or questions, feel free to reach out!

  ### 2. Junior Manager I, Financial and Accounting Specialist

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about BigTime?**

- Two approval levels
-Submit timesheet per hour/day/week

**What do you dislike about BigTime?**

-Unlocking someone's timesheet requires multiple steps, there should be a more straightforward way to do it
- Reports categorization and where to find the data needed
-Uncertainty, sometimes a feature works, sometimes it doesn't
-Reports are not % accurate (filtering feature doesn't always work)

**What problems is BigTime solving and how is that benefiting you?**

Two levels of approval: employees are not appoving their own expenses anymore for example if they're managing a certain project

  ### 3. Bigtime is a user-friendly professional business tracking program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about BigTime?**

Tracking your projects all together in Bigtime. See their budgets, spent and track profit centres.

**What do you dislike about BigTime?**

I would like to add on late time/expense entries to invoices created before they were submitted rather than recreating the invoice (to clear the WIP) I would prefer I can mark the late entries as invoiced or more easily add to a previous invoice. I want to ultimately clear the WIP as it should be in the invoice but the entry was late.  Marking as non-billable changes the value of input in the vitals of the project so that is not an option.

**What problems is BigTime solving and how is that benefiting you?**

Invoice efficiency. Seeing the status of projects and the billing/payment status in one spot.

**Official Response from Anna Hankus:**

> Thank you for your review! We're glad to hear that you find BigTime to be a user-friendly professional business tracking program.
We appreciate your feedback about the late entries issue and we will look into it.
It's fantastic that you appreciate the ability to track projects comprehensively in BigTime, including monitoring budgets, expenditures, and profit centers.
Thank you for choosing BigTime!

  ### 4. Great Employee Time/Task Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sheila M. | Civil Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about BigTime?**

Very easy to find tasks recorded in timesheets by employess for client explanation and invoicing purposes.  Great mobie app for time recording on the fly. Ease of project creation and invoicing. Great CHAT feature - helpful personnel on the fly.

**What do you dislike about BigTime?**

Confusing reporting module learning curve...they have made improvements of late. CHAT feature helps greatly.

**What problems is BigTime solving and how is that benefiting you?**

It has helped with our billing and getting employee time and tasks recorded correctly and correctly on the client invoices

**Official Response from Anna Hankus:**

> Hi Sheila! It's great to know that project creation and invoicing are straightforward and that you find the chat feature helpful for quick assistance.
We understand your feedback about the learning curve of the reporting module, but we're glad to hear that improvements have been made.
If you have any further feedback or questions, please feel free to reach out.

  ### 5. Bigtime review

**Rating:** 4.0/5.0 stars

**Reviewed by:** David R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about BigTime?**

User friendly platform, a lot of good features

**What do you dislike about BigTime?**

Bigtime seems to have a lot of bugs.  Some have been fixed, but others are still happening

**What problems is BigTime solving and how is that benefiting you?**

Resource time and expense tracking, as well as resource management

**Official Response from Anna Hankus:**

> Thank you for your feedback on BigTime! We're pleased you find our platform user-friendly and packed with valuable features.
Regarding your feedback about bugs, we're continuously working to enhance our platform. Your feedback on the issue is duly noted, and we'll explore ways to solve these problems. 
Should you have any further insights or require assistance, please feel free to reach out. We're dedicated to supporting your business.

  ### 6. Easy to use, good features

**Rating:** 4.5/5.0 stars

**Reviewed by:** N E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about BigTime?**

It is very easy to use, includes notes for each entry, which is important to us and our clients.  Also great reporting capabilities - I was able to produce exactly the report I needed very quickly.

**What do you dislike about BigTime?**

My understanding is it doesn't integrate with Quickbooks Payroll

**What problems is BigTime solving and how is that benefiting you?**

We need detailed time tracking, including which project and which tasks are being performed.  BigTime allows us to do that.

  ### 7. Helpful support for a new employee

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about BigTime?**

The live chat feature as well as the live call was super helpful.  Big time is very visual and provides a lot of information instantly for review.  We use BigTime on a daily basis and I like to get emails regarding the approval of invoices, etc.

**What do you dislike about BigTime?**

The vocabulary used across the board is a challenge to get used to.  The error messages that pop up at times indicating that something that is highlighted needs to be corrected lack specific information.  At times, I didn't see anything highlighted at all.

**What problems is BigTime solving and how is that benefiting you?**

Employees can log their time according to the various engagements they have.  We can track billable hours which is a huge part of our business.  We can also manage expenses for our employees as well.  I am still learning the system right now.

**Official Response from Vicky Karantonakis:**

> HI Jessica, so happy to hear you're getting the support you need from BigTime! We appreciate your feedback and look forward to your continued success with BigTime. 

  ### 8. Excellent system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about BigTime?**

BigTime has all the fetures to make company sucessful. it's very easy to add projects and create invoice for the projects.

**What do you dislike about BigTime?**

Seems like there were some updates done to the system recently due to which I couldn't active termiated staff. But, customer representative could help me out with that.

**What problems is BigTime solving and how is that benefiting you?**

We could track project spending and each staff hours that they allocate to different projects.  This really helps us billing and managing.

**Official Response from Anna Hankus:**

> Thanks for your feedback on BigTime! We're glad you find it easy to manage projects and create invoices. We appreciate your patience with recent updates and are glad our support team could assist you. Please don't hesitate to reach out if you need further feedback or assistance. Thank you for choosing us!

  ### 9. Great for reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about BigTime?**

- ease of use for reports has been very helpful
- for simple invoices, quick and easy once templates are tweaked to your needs
- support is usually quick (depending on the issue) and helpful
- customizable reports are very helpful and easy to use

**What do you dislike about BigTime?**

- some challenges with certain types of expenses and how they display on invoices (tax totalling for items like restaurant tips)
- a few reporting bugs around user access 
- report center could be more organized/customizable organization would be nice to see

**What problems is BigTime solving and how is that benefiting you?**

- Faster workflow for invoicing and invoice approvals

**Official Response from Anna Hankus:**

> Thank you for reviewing BigTime! It's great to know our customizable reports and quick support have benefited you.
We appreciate your feedback on the reporting issues. We'll take your suggestions into consideration in the future. 
If you need any assistance, please reach out to us! 
Thank you for choosing BigTime! 

  ### 10. Had great experience wit BigTime Live Support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shivani S. | Implementation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about BigTime?**

Big Time offers a rapid live chat response making it an awesome customer support. Its UI is super-user friendly. I utilize BigTime on a regular basis to upload my timesheetand I have never faced any issue regarding freezing of the application or taking time in loading or reloading the page.

**What do you dislike about BigTime?**

In my observation when I tried to delete "blank rows" it has altered the order of the submitted entries in that particular week resulting in a different Project description.

**What problems is BigTime solving and how is that benefiting you?**

BigTime streamlines my project and I have a record of spending my time on each project.I have a track of tickets and projects that I have worked on in a glimpse. Ease for my mangaers to do the billing customers based on that.

**Official Response from Vicky Karantonakis:**

> Hi Shivani, thank you for your feedback! We're so happy to hear BigTime simplifies your project and time tracking. 

  ### 11. Help Desk Assistance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Amy  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about BigTime?**

Big Times help desk is next to perfect, they will go above and beyond to get you the answers you are needing. whether it is a technical issue or just a break down of a dummies "how to" instructions on a task. There has never been a disapointment

**What do you dislike about BigTime?**

If your a company that needs uploads in your database such as blue prints, invoice copies, or bids, this option is not available in Big Time. :(

**What problems is BigTime solving and how is that benefiting you?**

Job costing of labor and payroll

**Official Response from Anna Hankus:**

> Thank you for sharing your experience with BigTime. We're thrilled to hear that our help desk support has been instrumental in addressing your needs effectively. We'll definitely take note of your feedback regarding the need for file uploads within the platform. We're glad that BigTime has been beneficial for your job costing and payroll needs.

  ### 12. Professional Friendly Help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sherry R. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 13, 2018

**What do you like best about BigTime?**

I love that I can ask Big Time Support a question and get a quick and accurate repsonse. It is really important that I get quick answers because I am usually working on that item at the time. I also love that we can have a discussion to make sure I am clear on my request and they are clear with their answers. 

**What do you dislike about BigTime?**

I dislike that I can't "void" an invoice. For example, we created an invoice that the time really needed to be put back in to WIP but we wanted to still see the original invoice that was created. Or at least have a report that will show deleted invoices and who deleted them.

**What problems is BigTime solving and how is that benefiting you?**

Time tracking is key. Having Big Time has helped our Project Managers really see how they are tracking their time and sticking to their budget.

  ### 13. Useful invoice and time keeping for small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about BigTime?**

The tech support is very responsive and able to resolve issues very quickly.  It is very simple to add in new employees and the integreation with QuickBooks has made the entire process of keeping our business running so much better.

**What do you dislike about BigTime?**

The notifications are only so helpful at getting pepole to enter time, or keep an eye on how much time is entered on a project, but that is usually more human error.

**What problems is BigTime solving and how is that benefiting you?**

It allows all time to be entered and tracked in one location so that we can confirm projects stay on budget and billing can be done promptly.

**Official Response from Anna Hankus:**

> Thank you for your review. We're pleased to hear that you find it simple to add new employees and appreciate its integration with QuickBooks.
We'll take note of your feedback on the notifications for future enhancements. Thank you for choosing BigTime!

  ### 14. Bigtime Delivers beyond Expectations: 5 Stars✴️for its unmatched Efficiency,Insight and Performance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Herbert W. | Senior Data Analyst And Scientist, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about BigTime?**

I feel that this product is the real deal in my day -to-day task of it helps me run my processes smoothly and efficiently in a more accurate and effective manner. It has really helped me in various ways saving much time and cost. Here are the pros.
Since the software can handle huge data , I have been able to easily collect, store and even managethe data for analysis.
The collaboration features has facilitated teamwork with other staff hence smooth sharing of ideas for better decision making.
I have been able to easily integrate it with other data systems for easier data combination and finally analysis.
The data security features have ensured the sensitive data is protected and secure from harmful hands.
The built-in learning machine and the AI capabilities has been of much help moreso when creating models and automating the processes.

**What do you dislike about BigTime?**

I really have not come across major issues that my pull down the merits of this product in my daily routine. It's so easy to setup from the word go. The support team is responsive and readily available 24/7.  
Finally I feel it's the real deal and I never regret having it on my pc.

**What problems is BigTime solving and how is that benefiting you?**

It has been so easy for us to collect, analyze and gain insight from huge volume of data hence making it to be the most reliable and Trusted tool in today's data driven business environment.

  ### 15. BigTime has supported our company for 5 years

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jeff B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about BigTime?**

BigTime (or BT as we call it internally) is intuitive and user friendly.  It's easy for us to set up and manage client financials, invoicing, and time tracking. The reporting functions have enabled us to get the data we need to analyze our project health and overall financials. Customer support has generally been pretty good to help solve daily issues.

**What do you dislike about BigTime?**

Downsides are the communication tools.  We've tried multiple times to set up automatic email notifications to staff and managers about timesheet and expense report approvals, but the information is almost always wrong and we've never been able to dial in the correct logic for recipients and approvers.

**What problems is BigTime solving and how is that benefiting you?**

The biggest benefit is invoicing and tracking WIP.

  ### 16. New Year Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about BigTime?**

What I like about BigTime is that I can get live customer support in a timely manner. The integration with Quickbooks is seamless.

**What do you dislike about BigTime?**

What I don't like is that there are some intricacies in setting up that are not inherent and I would love an even easier way to access information like a hyperlink.

**What problems is BigTime solving and how is that benefiting you?**

BT helps me with time tracking and billing. There is a lot more that I could be doing with BT, but I am not there yet.

**Official Response from Vicky Karantonakis:**

> Hi Heather, thank you for sharing your experience with BigTime. We're delighted to hear that you appreciate our live customer support and find the QuickBooks integration seamless. Your suggestion for easier information access via a hyperlink is noted and valued. Thanks for choosing BigTime!

  ### 17. User-friendly Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about BigTime?**

BigTime is very user-friendly and easy to navigate. Customer Support is responsive when contacted.

**What do you dislike about BigTime?**

We have had some minor glitches with invoicing, and trying to use Live Chat to resolve issues usually has not worked. Instead of getting someone for Live Chat, it requirees you to leave a message and then they send an email as a followup. Once in touch with customer support our issues have been resolved quickly.

**What problems is BigTime solving and how is that benefiting you?**

BigTime creates our invoices and lets us use different templates according to client, which, in turn saves us time and money.

  ### 18. Timely resolution of issues, with proper followups

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aparna S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about BigTime?**

The behaviour towards its user. They are very concerned about and take any issues coming up very seriously.

**What do you dislike about BigTime?**

For now i dont dislike anything about bigtime.

**What problems is BigTime solving and how is that benefiting you?**

With the help of Bigtime we are able to track the efforts of the people involved in the project very effeciently. BigTime is very convienient to use and i would recommend it always.

**Official Response from Anna Hankus:**

> Thank you for your review! We're delighted to hear that you appreciate BigTime's user-centric approach and prompt resolution of issues. We will keep that up in the future. Thank you for being with us! 

  ### 19. Assistance with an T&M Invoice Hours Issue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BigTime?**

Really good customer support.  Product integrates well with our existing systems.

**What do you dislike about BigTime?**

Its a little clunky on the AP side.  No real vendor register or AP bills list.  Have to pay from G/L program in order to wriet a check to the vendor.

**What problems is BigTime solving and how is that benefiting you?**

Invoiceing to customers is much improved.  Resource allocation is also better for us.

**Official Response from Anna Hankus:**

> Thank you for your review. It's fantastic to hear that BigTime has improved your invoicing and resource allocation processes. 
We apologize for the AP side issue and will look into it. 
If you have further suggestions or need assistance, feel free to reach out.

  ### 20. Advancing product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about BigTime?**

Recently, Big Time has added features which allow users to better see reporting and summaries as active functions. Allowing users to see group utilization, allocations and revenue totals - while being able to make active changes is very advantageous.

**What do you dislike about BigTime?**

I don't dislike things, but live updates on group allocations would be a nice improvement.

**What problems is BigTime solving and how is that benefiting you?**

Allows for full resource management, invoicing, integrations to our crm

**Official Response from Anna Hankus:**

> Thank you for your review of BigTime! We're glad you're finding our new reporting features useful. We'll take your suggestion into account for future improvements. We're here to support your success. Thanks for choosing BigTime!

  ### 21. Generally works great and has no issues.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about BigTime?**

The project, taks, labor codes funcitons work well for organzing and tracking our time on those levels.  This tracking helps for future budgeting on project as we can see the detail of time spent on those three levels

**What do you dislike about BigTime?**

On the timesheeet screen, I really dislike that you can expand your window as big as your screedn, but the table on the screen does not change size.  If you have a lot of projects, you have to scroll to see them all.

**What problems is BigTime solving and how is that benefiting you?**

Mainly time keeping for staff.

  ### 22. BigTime!!!!!! The Best Of All Time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick M. | Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about BigTime?**

What i like best about BigTime is how it gives us flexibility with easy access from multiple browsers and from anywhere anytime.
It has a very friendly and straightforward user interface.
Also, BigTime is pocket friendly.
It is very easy to get started with since it has a very low learning curve.
Availability of technical support.
Also, It facilitates easy and seamless integration with other softwares such as Quickbooks Online.
With it, it's very easy to track time and expense.

**What do you dislike about BigTime?**

BigTime is simple and easy to implement, configure and use.
For the past 3 years i have been using it, i haven't yet experienced any challenges.

**What problems is BigTime solving and how is that benefiting you?**

BigTime is convenient for time tracking, resource management expense management and project management.
Has a very friendly, helpful and supportive customer support team.
I like how it offers us with To Do list regarding our projects.

  ### 23. BigTime for Project Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2019

**What do you like best about BigTime?**

I like that if I need assistance, customer service is fairly quick.

**What do you dislike about BigTime?**

I don't like that BigTime is designed to have Quickbooks feed to BigTime. We use it the opposite and it doesn't work to it's full potential.

**Recommendations to others considering BigTime:**

Have more people available for support that are higher up than just staff level professionals. I've had times where i've had to call in and go through 3 different people before we have been given an answer that still doesn't correct an issue. 

**What problems is BigTime solving and how is that benefiting you?**

Time-keeping is easier for each employee. BigTime and Quickbooks communicate fairly well.

**Official Response from Anna Hankus:**

> Thank you for sharing your feedback! We're glad to hear that you find our customer service quick and helpful when assistance is needed.
We understand your feedback on the QuickBooks integration and appreciate your insights. Thank you for choosing BigTime!

  ### 24. Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** brandon t. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about BigTime?**

it's easy to use and I like that you can generate reports by project and client which can include revenue

**What do you dislike about BigTime?**

There are often glitches that cause me to have to refresh or close out of that happens almost daily

**What problems is BigTime solving and how is that benefiting you?**

we are finding ways to improve our billing and recapture lost time

**Official Response from Anna Hankus:**

> Hi Brandon! It's great to know that BigTime is helping you improve billing processes. 
Thank you for your feedback, we're always committed to improving user experience.
Thank you for choosing BigTime!

  ### 25. Streamlines the basics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about BigTime?**

I am in BigTime every day managing projects, billing, etc. The support team has been good and generally responds quickly. Our implementation team did a great job of listening and helping us retrofit BigTime for our business. We had some hiccups with integration, but their team continued to work on those until they were solved. BigTime has streamlined many of our processes that were previously manual. We've been able to configure reports to export the data we need. The team really likes being able to submit time in the system. I like being able to find all the data related to a project in the project record. For the price, it is a good basic project management system.

**What do you dislike about BigTime?**

They have not been able to solve our resourcing scheduling needs so we are still using an external system. Their visualizations (reports) are weak and are not highly customizable (they are working on it) so we have resorted to exporting data from BigTime and pulling together dashboards in another system. The UI feels a bit dated (they are updating that soon). When you filter projects you can't open the projects in a new tab so when you click on one and go back to the list, you have to enter the filters again.

**What problems is BigTime solving and how is that benefiting you?**

Time tracking, expense tracking, invoicing, project management. This has saved our entire team time each month as we were previously doing everything manually

**Official Response from Vicky Karantonakis:**

>  Happy to hear BigTime has been able to streamline many previous manual processes for you. We appreciate all your feedback and look forward to your continued success!

  ### 26. I have been impressed with BT customer service,

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rick W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about BigTime?**

Easy to use.  So many features.  Very few times when we have had any problems at all.

**What do you dislike about BigTime?**

We do have a small problem with getting month end reports from BigTime.

**What problems is BigTime solving and how is that benefiting you?**

Tracking our time and expenses on a client by client basis.  And tracking employee by employee productivity

  ### 27. Simple but effective!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about BigTime?**

We are a small company that doesn't need excess administrative time. BigTime helps us keep that admin time to a minimum yet allows us to deliver our services effectively.

**What do you dislike about BigTime?**

There is nothing that comes to mind concerning dislikes.

**What problems is BigTime solving and how is that benefiting you?**

We have internal and external people delivering services. BigTime keeps those groups of people from having to interface directly with our accounting system, but we still get things billed on time.

**Official Response from Vicky Karantonakis:**

> Hi Brad, thank you for your positive review! We're delighted to hear that BigTime is effectively helping your small company minimize administrative time while delivering services efficiently. Your satisfaction is our priority, and we appreciate your feedback. If you have any suggestions or specific needs in the future, feel free to reach out. We're here to support your success!

  ### 28. Efficient time tracking software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about BigTime?**

The ease of use to enter timesheets and expenses is what I like most. This software also allows me to generate a variety of reports for productivty, utilization, and budgets. Many of the reports are customizable with just a few clicks. The online chat is also super helpful and responsive. Neil Keenan has been our Relationship Manager for the last year and half and has really partnered with us to get to know our business. He worked closely with me when I came onboard and has helped me customize the reports I needed and to troubleshoot as needed. Bigtime also intergrates well with Quickbooks.

**What do you dislike about BigTime?**

Training is necessary. Entering time is easy, but doing other things is not as intuitive and requires some training.

**What problems is BigTime solving and how is that benefiting you?**

Time tracking - its important for us to capture hours.

**Official Response from Vicky Karantonakis:**

> Thank you for your feedback! We're thrilled you find BigTime's time tracking efficient and easy to use. Our team is dedicated to providing personalized support, training, and continuously improving user experience. Thank you for choosing BigTime!

  ### 29. BigTime Runs Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela W. | Director of Administrative Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about BigTime?**

The reports we are able to run are instrumental in managing our projects and in allocating our resources appropriately.

**What do you dislike about BigTime?**

I have nothing to add here, I can't think of anything that isn't helpful.

**What problems is BigTime solving and how is that benefiting you?**

Resource allocation and project planning.   Moving from spreadsheets is a big time saver.

**Official Response from Anna Hankus:**

> Thank you for sharing your experience with BigTime. We're thrilled to hear that our reports are instrumental in managing your projects and allocating resources effectively. Thank you for being a BigTime customer!

  ### 30. Satisfied so far...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about BigTime?**

We have used Big Time for a few years now, they have definitely improved the customer service component along with the ease of the site. There are so many new cool features that are healpful. What I like most is that we have a dedicated customer support specialist who checks in with me often. Faith has been amazing this far and we are excited to continue our partnership with Big Time.

**What do you dislike about BigTime?**

The address feature is still an issue. Whenever we enter in an address and save it, when we go back in to draft a new invoice, the address populates back to the old thing that was previously entered.

**What problems is BigTime solving and how is that benefiting you?**

Big Time has solved the customer support issue and now we have a dedicated person who checks in.

**Official Response from Vicky Karantonakis:**

> Thank you for your positive review! We're thrilled to hear about your satisfaction with our customer service.

We apologize for the address feature issue and will look into it.

We're glad we could solve your support issues and look forward to continuing to support your business.

Thank you for choosing BigTime!

  ### 31. BigTime Timesheet and Expense

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about BigTime?**

Mobile app time recording and expense reporting.

**What do you dislike about BigTime?**

Would be helpful to have a feature to only submit time for a particular project rather than a full date range. Afterr finishing a particular project, I like to submit that days work to have included for our billing team, but there is currently only an option to specify a date range for timesheets.

**What problems is BigTime solving and how is that benefiting you?**

Tracks time and expense by project as employees incur those hours on their timesheet. Provides insights for billing and profitability metrics.

**Official Response from Vicky Karantonakis:**

> Hi, thank you for your review. We're so glad you like the mobile app for tracking your time and expenses. We've recently launched a new and improved version of our mobile app, now available on The App Store and Google Play!

  ### 32. Big Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2019

**What do you like best about BigTime?**

Big Time has revolutionized our invoicing and made tracking payments much easier.  The time sheets are easy to adjust and update, and help us track our time on a project.

**What do you dislike about BigTime?**

We have invoices for both percent complete and time and materials combined.  We still don't seem to have a way to do both on one invoice.

**Recommendations to others considering BigTime:**

The trial is very helpful, and the support was good.  Use the trial and see.

**What problems is BigTime solving and how is that benefiting you?**

Our invoicing needs are now met and we have a better handle on expenses.

**Official Response from Anna Hankus:**

> Thank you for sharing your feedback! It's fantastic to hear that you found the trial helpful and received good support. We're glad BigTime effectively meets your invoicing needs and helps you manage expenses better.
Thank you for your feedback, and feel free to reach out to us if you need assistance!

  ### 33. Great Customer service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mitch K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2023

**What do you like best about BigTime?**

Customer service and integration was first class. Daniel is our new CR rep and does a good job

**What do you dislike about BigTime?**

Buggy softway, not the best, but customer service makes up for it

**What problems is BigTime solving and how is that benefiting you?**

Solving ability to invoice seamlessly and flexibly and integrating into my financial system. there are some seams however

**Official Response from Vicky Karantonakis:**

> Hi Mitch, thank you for your feedback! We're pleased you value our excellent customer service and integration.

We're glad BigTime assists you in invoicing seamlessly and integrating into your financial system, though there may be areas for improvement.

Thank you for choosing BigTime!

  ### 34. Daniel Novak & Lawrence Kim have been exceptional to work with.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about BigTime?**

I like the way it tracks our employees time.  I really like the invoicing and payment link process.

**What do you dislike about BigTime?**

Nothing.  I have enjoyed working with Big Time for over a year now.

**What problems is BigTime solving and how is that benefiting you?**

Recording Payments - this helps me help our customers to pay via the link.

**Official Response from Anna Hankus:**

> Thank you for your feedback! We're glad to hear that you find BigTime's time tracking and invoicing features beneficial, and we're thrilled to hear that your experience with BigTime has been positive overall. We're happy to support your success! 

  ### 35. Excellent Project Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about BigTime?**

BigTime allowed us to customize to our needs.

**What do you dislike about BigTime?**

We don't feel that anything is disruptive at this time.

**What problems is BigTime solving and how is that benefiting you?**

BigTime solved our problems with creating invoices.

**Official Response from Anna Hankus:**

> Thank you for your review! We're glad BigTime's customization options have been helpful and effectively solved your invoicing challenges. It's great to hear that everything is working smoothly for your team. Thank you for choosing BigTime!

  ### 36. Implementation was easy to understand and the team was very knowledgeable.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BigTime?**

Friendly staff. 
Integration was easy and our specalist Cyann was very knowledgable and eager to help. 
Bigtime is very user friendly.

**What do you dislike about BigTime?**

Could have more features when it comes to asthetics of invoices. 
Labling of colums coul d be more clear. 
Don't see a need our use for BigTime Acadamy.

**What problems is BigTime solving and how is that benefiting you?**

It allows our employees to enter there own timecards with ease. 
It helps with our invoicing processing. 
It has provided a clear structure for tracking payments and budgets.

**Official Response from Anna Hankus:**

> Thank you for your review of BigTime. We're pleased to hear that you found the implementation process easy. 
We appreciate your feedback on asthetics of invoices. Thank you for choosing BigTime! 

  ### 37. Wonderful Support Staff

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brenda C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about BigTime?**

Wonderful Support Staff. Very helpfull when a question arise

**What do you dislike about BigTime?**

There is still some features that needs to be added to the program to make it perfect

**What problems is BigTime solving and how is that benefiting you?**

Excellent time management time and expense tracking

**Official Response from Anna Hankus:**

> Thank you for your review of BigTime. We're delighted to hear that you find our support staff helpful. We're committed to providing top-notch assistance whenever you have questions.
Regarding your feedback about features, we're continuously working to enhance our platform to meet the evolving needs of our users.
 If you have any further suggestions or need assistance, please feel free to reach out.

  ### 38. With Big time we have the best time

**Rating:** 3.5/5.0 stars

**Reviewed by:** Somya B. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 25, 2023

**What do you like best about BigTime?**

Big Time is the automatic software that helps to ease our work to manage time, and expenses for multiple entities and multiple in currency. This helps us to allocate the available resources and helps us to figure out the potential areas for the opportunity also it takes less time to generate the reports and the reports generated are very proper and gives the best result. This saves time and it is very user-friendly as well the interface is very easy to use.

**What do you dislike about BigTime?**

The data and the audit trail are generated from the Big Time tool sometimes doesn't give proper and authentic data. Sometimes the application is a little bit slow with takes more time to process the data and also the customization report doesn't give true and fair information well there are some times system crashes which slow down the procedure.

**What problems is BigTime solving and how is that benefiting you?**

As we have multiple entities in our organization which are multiple currencies for USD, EURO, and PHP this tool helps us to work in that field as well. The reports generated are easy to understand and give the proper clarity about the data and the resources. It gives full utilization of the resources and it improves the software in the direction as per the demand of the clients. The integration and the system and the interface is very easy to underatand.

**Official Response from Vicky Karantonakis:**

> Hi Sonya, so happy to hear BigTime is saving you time and that you find it easy to use. Thank you for your feedback!

  ### 39. The more I learn the more I like it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about BigTime?**

The more I learn about the software and the more data our company can populate, the more valuable it becomes. I can get reports, timecards, invoices, project tracking, budget info, etc. all in one place and one program.  BigTime is constantly releasing upgrades per client requests and continuing to improve the software in the direction their clients are asking.

**What do you dislike about BigTime?**

My least favorite thing is being unable to pick up the phone and talk to someone.  However, BigTime has good availability Live Chat, and most of the people I've messaged with are knowledgeable enough to help me solve my problem.  I would say 8 out of 10 times, I've been able to resolve my question over a Live Chat session, the other 2 needed more follow-up, but that could also be the complexity of my requests ;)

**What problems is BigTime solving and how is that benefiting you?**

BigTime is helping our company organize projects, time, and budgets all in one place.  As we've grown and continued to grow, we needed a better way to track project timelines, task budgets, and allocate staff in a way that allows everything to see what they need to see in order to do their job efficiently while continuing to stay organized.

  ### 40. Too buggy for every day PM use.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Emily W. | Project management, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about BigTime?**

The best part has been the onboarding support, especially our direct help. I appreciate the always accessible tech support, as well. The features on BT are consistently expanding, which has made it more and more relevant for our team. We have had a number of bugs and glitches, but it does seem to be stabilizing for our needs.

**What do you dislike about BigTime?**

Creating a large number of tasks has proven time-consuming, buggy, and not very intuitive. I also wish that the workflow dashboard had better features. As a detailed project manager with team members who appreciate high levels of detail, this has proven surprisingly difficult to achieve.

**What problems is BigTime solving and how is that benefiting you?**

We have needed better asynchronous support and a strong tool that connects existing systems, such as our bookkeeping and billing. We have an extensive team of part-time contractors that vary per contract. This requires us to be extremely custom in our approach to what we provide to our clients, as well as how we communicate internally.

  ### 41. BigTime gave us the best experience during implementation! I highly recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about BigTime?**

How user friendly the software is, the training videos, support, ease of Implementation, multiple features

**What do you dislike about BigTime?**

There is currently no downsides to BigTime that I see.

**What problems is BigTime solving and how is that benefiting you?**

Currently no problems

**Official Response from Anna Hankus:**

> Thank you for your review! It's wonderful to know that our multiple features are meeting your needs.
If you ever need help, please don't hesitate to reach out. We're here to help!

  ### 42. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joanne R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about BigTime?**

I find BigTime very easy to use for both myself and our employees. It has a very fast learning curve, so we can get down to business right away. I also love the fact that their customer service is always very good. I just had a chat with Jake Stempel for an issue I was having - he logged in fast, found my issue and solved it. All within less than 5 minutes. Great service!

**What do you dislike about BigTime?**

The only issue I have with BigTIme is that sometimes I cannot upload my expenses to Quickbooks. It gets frozen when I click yes to upload. Then I have to wait a day or two in order to get it to work.

**What problems is BigTime solving and how is that benefiting you?**

It allows us to keep track of all of our expenses and the hours spent on projects for our employees. It also allows billing for all of our independent consultants and contractors.

  ### 43. My experience with Bigtime

**Rating:** 3.0/5.0 stars

**Reviewed by:** Athena T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about BigTime?**

What I like  about BigTime when I have a problem with a client project. There is always someone avaibl e t o help with any issues. Customer service is always avaibl e when you need it.

**What do you dislike about BigTime?**

What dislike is that sometimes BigTime takes to long to fix cerant issues. That should only take a few days to fix.

**What problems is BigTime solving and how is that benefiting you?**

They are solving my billing invoice that sometimes gets double recored. Benefits me becuae it's fixed right away.

**Official Response from Vicky Karantonakis:**

> Hi Athena, Thanks for your feedback! We're glad our customer service has been helpful for your client projects. We appreciate your patience regarding the issue resolution time. We're committed to improving efficiency. If you have more feedback or specific concerns, feel free to reach out. Appreciate your choice of BigTime!

  ### 44. Bigtime chat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2020

**What do you like best about BigTime?**

user-friendly, quick reports, sync tool with QB integrations
looking forward to the scheduling and ghant chart features
so fare so good with tracking WIP and keeping track of billables etc.

**What do you dislike about BigTime?**

invoice template settings - should have preview setting rather than going back and forth
More options to select for settings and to include a feature to add email and site location on the invoice on top versus in notes on the bottom.
gray scroll bar not easy to see 
submit button should be a pop up or on top easy to miss no bottom
Need easier way to update change vendor invoice info when in invoicing (sometimes need tochange the amount and/or record actual hours)

**Recommendations to others considering BigTime:**

As I continue to work in BT I am learning new ways to easily edit and apply time to invoicing as well as making the billing easier and manageable with less stress

**What problems is BigTime solving and how is that benefiting you?**

faster invoicing, tracking AR and TS, WIP
the ability to create various templates and add various activity codes, etc.

  ### 45. Implementation of Big Time Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about BigTime?**

User friendly interface and wide range of capabilities that interface with our accounting software. Customer Support is helpful and timely.

**What do you dislike about BigTime?**

Some limitations with reporting and mass entries - would be helpful to be able to apply changes on a mass scale across projects. Implementation process and support could be improved by having a more active approach instead of just presentation.

**What problems is BigTime solving and how is that benefiting you?**

Accurate time tracking across projects.

**Official Response from Anna Hankus:**

> Thank you for your review! We're glad you find BigTime's user-friendly interface and extensive capabilities beneficial, especially with its integration into your accounting software.
We understand your concerns about the reporting limitations and are continuously working to improve the feature. 
If you have any further feedback or questions, please feel free to reach out. 

  ### 46. It is a time management, work, and much more software that is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jacques A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about BigTime?**

The versatility and ease of use of the application.

**What do you dislike about BigTime?**

Its complexity in some respects in integration.

**What problems is BigTime solving and how is that benefiting you?**

Bigtime allows us to better track the execution of mandates, the use of personnel, while being an excellent time and billing software.

  ### 47. Excited to use BigTime!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2021

**What do you like best about BigTime?**

What I like about BigTime is the simplicity of it. It isn't hard to to understand how to use.I also love that I can connect it with our Quickbooks.

**What do you dislike about BigTime?**

So far, I have no complaints about BigTime.

**Recommendations to others considering BigTime:**

If you are thinking about using BigTime, DO IT! You will not regret the benefits it can bring to your organization.

**What problems is BigTime solving and how is that benefiting you?**

BigTime is helping us to make sure all time/expense is being billed or tracked and not being double billed.

**Official Response from Anna Hankus:**

> Thanks for sharing your thoughts! It's great to hear that you find BigTime simple to use and appreciate its integration with QuickBooks.
We're glad to hear you have no complaints about BigTime so far. We will ensure that this is not going to change in the future :)

  ### 48. My experience has been exceptional.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy A. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2022

**What do you like best about BigTime?**

The software is very user-friendly.  The onboarding was amazing.  Kevin nd Max met the deadline we were needing.

**What do you dislike about BigTime?**

I honestly don't think I have anything negative about BigTime.

**Recommendations to others considering BigTime:**

The onboarding process is very simple and the people helping with the onboarding are amazing.  The software is amazing.  I love it.

**What problems is BigTime solving and how is that benefiting you?**

We were needing a new time and billing software.  I have been looking for 2+ years.  Everyone in my office loves BigTime.

**Official Response from Vicky Karantonakis:**

> Hi Cindy, we're so happy your office loves BigTime and you find the software user-friendly. Thank you for your feedback!

  ### 49. Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matt G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about BigTime?**

System is easy to use and the expense reporting is directly integrated

**What do you dislike about BigTime?**

Sometimes, it feels like it takes a lot of clicks to get something done

**What problems is BigTime solving and how is that benefiting you?**

BigTime helps make expense reporting and time tracking easy

**Official Response from Anna Hankus:**

> Hi Matt, thank you for your positive review of BigTime. It's great to hear that BigTime makes expense reporting and time tracking easy for you. Our customer support team is here to help if you have further suggestions. Thanks for choosing BigTime!

  ### 50. BigTime has helped our company organize our budgets and projects.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2021

**What do you like best about BigTime?**

We enjoy the features that help us stay on budget with our tasks and projects.

**What do you dislike about BigTime?**

We dislike that there are some limitations to the invoicing features. We are unable to use invoicing for all of our different types of projects in BigTime. It is inconvenient but nonetheless invoicing in BigTime is easy for certain types of projects.

**What problems is BigTime solving and how is that benefiting you?**

We are solving time management and budget issues that we have had in the past.

**Official Response from Anna Hankus:**

> We're glad to hear that you appreciate BigTime's features for helping you stay on budget with your tasks and projects.
Thank you for your feedback on our invoicing. We're committed to improving user experience. 
Please feel free to reach out if you have further suggestions or need assistance. We're here to help!


## BigTime Discussions
  - [we need an outside bookkeeping VA to do basic things we don&#39;t have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) - 2 comments, 2 upvotes
  - [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) - 1 comment, 1 upvote
  - [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) - 1 comment, 1 upvote
  - [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) - 1 comment, 1 upvote
  - [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) - 1 comment, 1 upvote

- [View BigTime pricing details and edition comparison](https://www.g2.com/products/bigtime/reviews?page=9&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-09+04%3A50%3A00+-0500&secure%5Bsession_id%5D=da033f7d-2242-4ccc-a698-eaae0467fa4c&secure%5Btoken%5D=eb766626cde76ebb11372977dae264cbe0cff3d49d523eaa02ca392886553738&format=llm_user)
## BigTime Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Trisk](https://www.g2.com/products/trisk/reviews)

## BigTime Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Corporate Card
- Credit Card Management

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks
- Real-Time Updates

**Planning**
- Resource Definiton
- Capacity
- Scheduling
- Real-Time Data

**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies
- Project Time Tracking
- Bug Tracking
- Milestone Tracking
- Task Progress Tracking
- Activity Tracking
- Project Tracking
- Status Tracking
- Progress Tracking
- Agile Methodologies
- Sprint Planning
- Project Planning
- Release Planning
- Multiple Projects
- Multi-Department/Project
- Customizable Templates
- Project Templates
- Gantt/Timeline View
- Percent-Complete Tracking
- Reporting/Project Tracking
- Goal Setting/Tracking
- Time Tracking
- Traditional Methodologies
- Task Planning
- Traditional Methodologies

**Optimization**
- Performance
- Forecasting
- Corrections

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management
- Resource Allocation & Planning
- Progress Tracking
- Project Time Tracking
- Project Management

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Additional Functionality**
- Calendar Management
- Shop Floor Management
- Performance Management
- Real-Time Monitoring
- KPI Monitoring
- Availability Management
- Third-Party Integration
- Drag & Drop
- Project Management
- Activity Dashboard
- Recommendations
- Collaboration Tools
- Equipment Management
- Task Management
- Gantt/Timeline View
- Progress Tracking
- Alerts/Notifications
- "What If" Scenarios
- AI Copilot
- For Manufacturers
- Real-Time Reporting
- Mobile Access
- Cost Management
- Scenario Planning
- Historical Database
- Inventory Control
- Reporting/Analytics
- Generative AI
- Time Tracking
- Resource Management
- Predictive Analytics
- Resource Allocation & Planning
- Projections
- Prioritization
- Search/Filter
- Timesheet Management
- Workflow Management
- Skills Tracking
- Utilization Reporting
- Approval Process Control
- Access Controls/Permissions
- Third-Party Integrations
- Reporting & Statistics
- Customizable Reports
- Commenting/Notes
- API
- Project Planning
- Assignment Management
- Customizable Fields
- Multiple Projects
- Time & Expense Tracking
- Resource Request
- Data Import/Export
- Reporting/Project Tracking
- Capacity Management
- Real-Time Notifications
- Real-Time Updates
- Project Templates
- Document Management
- Workflow Automation

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling
- Task Scheduling
- Project Planning/Scheduling

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking
- Time & Expense Tracking
- Activity Tracking
- Billable Items Tracking
- Document Management
- Multiple Projects

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Activity Dashboard
- Activity Dashboard

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Agentic AI - Billing**
- Autonomous Task Execution

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Analytics**
- Forecasting
- Reporting
- KPIs
- Real-Time Reporting

**Generative AI**
- AI Text Summarization
- Generative AI

**Mobile**
- Receipt Capture
- Mileage Tracking
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Administration**
- Standard Integrations
- Workflow
- Access Management
- Email Management
- Workflow Management
- Task Management
- Portfolio Management
- Calendar Management
- Timesheet Management
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- File Transfer

**Additional Functionality**
- Backlog Management
- API
- Retrospectives Management
- Task Management
- Access Controls/Permissions
- Supports Scrum
- Team Management
- Kanban Board
- Request Management
- Commenting/Notes
- Charting
- @mentions
- Planning Tools
- Projections
- Collaboration Tools
- Calendar Management
- Email Management
- Project Workflow
- Deadline Management
- Role-Based Permissions
- Alerts/Notifications
- Reporting & Statistics
- Customizable Fields
- AI Copilot
- Resource Management
- Workflow Management
- Template Management
- Negative Feedback Management
- Data Import/Export
- File Management
- Assignment Management
- Progress Reports
- Budget Management
- Real-Time Reporting
- Real-Time Notifications
- Requirements Management
- Search/Filter
- Issue Management
- Document Management
- Release Management
- For IT Project Management
- Product Roadmapping
- Change Management
- Mobile App
- Portfolio Management
- Testing/QA Management
- Billing & Invoicing
- Risk Management
- Web-based Deployment
- Idea Management
- Client Portal
- File Sharing
- Version Control
- Availability Management
- Productivity Analysis
- Multi-Channel Communication
- Forecasting
- Key Performance Indicators
- Remote Support
- Predictive Analytics
- Tagging
- Feedback Management
- User Management
- Network Diagram
- Project Management
- Document Storage
- Visualization
- Customizable Reports
- Time Clock
- Reminders
- Daily Reports
- Configurable Workflow
- Roadmapping
- Iteration Management
- Timeline Management
- KPI Monitoring
- For Small Businesses
- Chat/Messaging
- Messaging

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Administration**
- PCI Regulation Compliant

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile
- Offline Access

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Proposal Generation
- Generative AI

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Gantt/Timeline View
- Quotes/Estimates
- Collaboration Tools
- Customizable Fields
- CRM
- AI Copilot
- Customizable Reports
- Performance Metrics
- Access Controls/Permissions
- Billing & Invoicing
- Approval Process Control
- Reporting & Statistics
- Project Templates
- Task Scheduling
- Real-Time Data
- Document Storage
- Drag & Drop

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