--- title: BigTime Reviews meta_title: 'BigTime Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1759 reviews by the users' company size, role or industry to find out how BigTime works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1759 scale: '5' date_modified: '2026-08-09' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # BigTime Reviews **Vendor:** BigTime **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,759 ## About BigTime BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## BigTime Pros & Cons **What users like:** - Users value BigTime for its **ease of use** , making time tracking and project management straightforward and efficient. (111 reviews) - Users appreciate the **user-friendly time tracking** in BigTime, praising its ease of implementation and resource management capabilities. (87 reviews) - Users appreciate the **user-friendly interface** of BigTime, making time tracking and management straightforward and efficient. (51 reviews) - Users value the **ease of tracking** in BigTime, appreciating its user-friendly interface and straightforward expense management. (48 reviews) - Users value the **time-saving features** of BigTime, enabling efficient tracking and streamlined project management. (44 reviews) - Users find the **intuitive interface** of BigTime easy to navigate, making project tracking and hour management effortless. (40 reviews) - Efficiency (32 reviews) - Easy Tracking (31 reviews) - Users find BigTime’s **helpful features** support seamless time tracking and billing, enhancing team productivity and workflow integration. (30 reviews) - Users value the **efficient project management and time tracking** features of BigTime, simplifying client invoicing and reporting. (30 reviews) **What users dislike:** - Users find the **missing features** , like expense duplication and specific dashboards, hinder efficiency and usability. (24 reviews) - Users find that **logging expenses can become time-consuming** due to the repetitive entry of similar items. (19 reviews) - Users find the **learning curve steep** due to unintuitive navigation and rigid task management, complicating customization and workflows. (17 reviews) - Users find the **manual entry process cumbersome** , facing issues with comments disappearing and clunky UI for time input. (16 reviews) - Users experience **software bugs** that disrupt billing and make reporting and time entry less efficient. (16 reviews) - Users find the **time-consumption** of navigating BigTime cumbersome, leading to frustration and extended learning periods. (16 reviews) - Users find BigTime's interface **not intuitive** , causing delays and requiring extra training for effective project management. (15 reviews) - Limited Customization (14 reviews) - Task Management (14 reviews) - Users struggle with **complex usability** in BigTime, finding navigation time-consuming and the interface frustratingly clunky. (13 reviews) ## BigTime Reviews ### 1. BigTime chat feature **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about BigTime?** I am new to the BigTime platform and I was presented with a question that I could not find the answer to. I used the chat feature and within minutes I was shown exactly where I needed to go to obtain the answer to my question. It was super helpful....and made me look like a rock star!!! **What do you dislike about BigTime?** I am an administator for BigTime in my company and I wish there was a way that I could see BigTime as a non-administrator. I have provided direction to my co-wokers based off of what I see in BigTime but they did not and it created a lot of confusion. **What problems is BigTime solving and how is that benefiting you?** We only started using BigTime last month so we are still in the process of learning the tool - but the main resolve will be invoicing. Being sure that invoices go out and go out in a timely manner. **Official Response from Vicky Karantonakis:** > Hi, thank you for your feedback. We're so glad our support was able to help you quickly. We look forward to supporting your firm's continued growth! ### 2. Great Troubleshooting and Customer Support. **Rating:** 5.0/5.0 stars **Reviewed by:** Austin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about BigTime?** The Live Chat feature is a life saver. Whenever an issue is arising that we are not sure about, due to the in depth nature of BigTimes functionality and features, the live chat function is super easy to use, and Tyler G. was an awesome support representative and talk me through how to resolve the issue in just a few short minutes. **What do you dislike about BigTime?** I would really like to see a new feature be integrated within bigtime's project tracking to include a comparison of the Budgeted Time and the Actual Time logged on a per project basis in the quick glance view, like on a dashboard. This would also be great to see for a breakdown of profit, not only by project, but by Client as a whole, since within our company there are different managers for different clients. **What problems is BigTime solving and how is that benefiting you?** Being able to see overviews of projects, statuses, and financial information, all in one place, rather than having to run multiple reports and either combine them in a software or print them out and make the combinations happen manually. ### 3. Excellent software and ease of use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about BigTime?** Great customer service and great helpdesk. **What do you dislike about BigTime?** It takes a little while to learn the software, but not too bad! **What problems is BigTime solving and how is that benefiting you?** Project management so that we understand forecasting on whether we are successful financially and timewise with a project **Official Response from Anna Hankus:** > Thanks for your feedback on BigTime! We're delighted to hear that you appreciate our customer service and helpdesk support. We understand that learning new software can take some time, but we're glad it hasn't been too challenging for you. If you have any further questions or comments, do not hesitate to reach out to us. Thanks for choosing BigTime! ### 4. BigTime is great for entering time, excellent reports exportable to XLS with great flexibility. **Rating:** 5.0/5.0 stars **Reviewed by:** Dan V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about BigTime?** Reports and LiveChat assistance for Custom reports. Great customer support. Easy to use. **What do you dislike about BigTime?** Sometimes putting together reports on your own is cumbersome or not intuitive. **What problems is BigTime solving and how is that benefiting you?** BigTime produces reports that allow us to forecast manpower needed for projects, as well as reconciling invoicing issues and expense issues. It helps us transparently track projects and be more efficient in all we do. **Official Response from Vicky Karantonakis:** > Hi Dan, Thank you for your positive review of BigTime! We're delighted that you find it great for time entry and appreciate the flexibility of reports and LiveChat assistance. We've noted your feedback on the challenges of assembling reports independently. We're committed to improving user experience and appreciate your input. If you have further suggestions, our customer support team is here to help. Thanks for choosing BigTime! ### 5. BigTime for billing and invoicing **Rating:** 4.0/5.0 stars **Reviewed by:** Pam S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about BigTime?** The ability to run a variety of reports. **What do you dislike about BigTime?** It does not allow for time entry templates or shortcuts, which would save our timekeepers a HEAP of time and greatly reduce invoice revisions. **What problems is BigTime solving and how is that benefiting you?** I haven't had any issues lately. **Official Response from Vicky Karantonakis:** > Hi Pam, thank you for your feedback on BigTime. We're glad you find the ability to run a variety of reports valuable. If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you! ### 6. Straight Forward and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about BigTime?** It can generate all of the invoices I need so I don't have to manually format any of it **What do you dislike about BigTime?** Unable to accomodate specific tasks such as applying PST to specific tasks only **What problems is BigTime solving and how is that benefiting you?** Big Time provides a user friendly program for our employees to document and track their time for designated projects **Official Response from Anna Hankus:** > Thank you for your feedback on BigTime. We're glad to hear that our invoicing feature saves you time. It's also great to know that BigTime provides a user-friendly solution for your employees to track time efficiently. We'll take your input about accommodating specific tasks into account as we improve our platform. If you have more feedback or need assistance, feel free to reach out. ### 7. Bigtime Review - Sent after chat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about BigTime?** Bigtime is very easy to naviagte and use. It it very user friendly. **What do you dislike about BigTime?** Maybe the ease of editing reports, it can be confusing at times on building a report. **What problems is BigTime solving and how is that benefiting you?** It is a huge help with the Quickbooks integration when it comes to invoicing. They are also working on the financial aspect of forecasting which is great. **Official Response from Anna Hankus:** > Thank you for taking the time to share your experience with BigTime. We're thrilled to hear that you enjoyed using our platform and integrating it with QuickBooks. Regarding your feedback about editing reports, we understand the importance of clarity and simplicity. We continuously strive to enhance our reporting features to ensure they are as intuitive as possible. If you have any further suggestions, please let us know. Thank you for choosing BigTime! " ### 8. Trouble Shooting with Brittany **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about BigTime?** Digitizing paperwork, entering & saving paperwork,time sheets & employees expenses and syncing the data to desktop Quickbooks. **What do you dislike about BigTime?** Items may get 'stuck' in BT and Support is required to sync to destop Quickbooks. **What problems is BigTime solving and how is that benefiting you?** A payroll report is created from employee time sheet data entry & synced to Quickbooks which enhances the efficiency & accuracy when generating payroll. AP invoices, overhead invoices & employee expenses are digitzed in Big Time & synced to Quickbooks - it improves on managing corporate expenses though it does not save time for processing expenses. Client billing backup & employee labour costs can be attached to Client Billing. **Official Response from Vicky Karantonakis:** > Thanks for your review! We're glad your company is running more efficiently with the BigTime and QuickBooks integration. We'll take note of your feedback on report setup for future enhancements. It's great to hear we're contributing to payroll and expense efficiency as well. ### 9. BigTime Reporting makes project managment seamless **Rating:** 4.0/5.0 stars **Reviewed by:** Mike Q. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about BigTime?** Once you get a feel for the system creating templates make project managment standardized and easier. **What do you dislike about BigTime?** Configuration was a bit confusing in the beginning. **What problems is BigTime solving and how is that benefiting you?** Project management became easier to control with the tools provided. **Official Response from Vicky Karantonakis:** > Hi Mike, thank you for your feedback! We're glad BigTime Reporting has streamlined your project management with standardized templates. We apologize for any initial configuration confusion, but we're pleased BigTime is helping you maintain control over your projects. Thank you for choosing BigTime! ### 10. It works well for us, but I haven't used it long enought to be an expert. **Rating:** 4.5/5.0 stars **Reviewed by:** Paul P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about BigTime?** It it fairly intuitive and has all of what we need without a bunch of useless fluff **What do you dislike about BigTime?** I can't see to assign one project to multiple customers. Often we will purse an opportunity on several teams, but I have had to duplicate the same opportunity for each potential partner. **What problems is BigTime solving and how is that benefiting you?** The invoicing is excellent now that I finally have it set up the way we need it. **Official Response from Anna Hankus:** > Thanks for sharing! It's great to know that BigTime is effectively meeting your invoicing needs and helping you manage expenses more efficiently - we are happy to support your business! ### 11. Centralized Approach to Matters Project Management and Business Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Raha P. | Cost Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2023 **What do you like best about BigTime?** The entire support that we obtain from this solution is incredible, and the process of running or executing the software is ideal and manageable. Besides, the available options or features from the tool are all operational, and the confirmation that brings proficiency is highly seen. **What do you dislike about BigTime?** The software has given us optimal assistance, which helps businesses to critically analyze and facilitates all the available projects, with the aim of creating a profitable option. **What problems is BigTime solving and how is that benefiting you?** The program has a validated way of managing all the projects, where automation is made accessible and reliable. More so, all the resources are shared accordingly, and there are practical time trackers that ensure every employee gives the best from their experience. ### 12. Great software with great customer service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about BigTime?** BigTime is a user friendly project management and budget tracking tool backed up by outstanding support team. **What do you dislike about BigTime?** Just not a big fan of the implementations process and QB integration, but all good **What problems is BigTime solving and how is that benefiting you?** The main reason for switching to BigTime tracking is the budget management system allowing us to set up alerts as we get close to utilizing the alloted task budget, **Official Response from Anna Hankus:** > Thank you for your review! We're thrilled that BigTime has been instrumental in project management and budget tracking. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! ### 13. Rate adjustment issue **Rating:** 4.5/5.0 stars **Reviewed by:** Joan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about BigTime?** Bigtime was very responsive with request for help to update my rates. They continued to respond to my emails until the problem was solved. **What do you dislike about BigTime?** Nothing, I had a great customer support experience **What problems is BigTime solving and how is that benefiting you?** It is allowing our employees to enter all their time to a project which provides us the necessary information we need for billing and estimating ### 14. Great to use on desktop but can work on mobile presentation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about BigTime?** It is very intuitive and simple, it doesn't require multiple submissions and approvals. **What do you dislike about BigTime?** The mobile version of BigTime is not the easiest to use and requires repeated submissions for each day instead of looking at each week. This is hard when traveling and unable to access desktop interface. **What problems is BigTime solving and how is that benefiting you?** BigTime helps to monitor job budgets which is crucial for client management. **Official Response from Vicky Karantonakis:** > Hello and thank you for your feedback, we're glad you find BigTime intuitive. We apologize for your previous mobile experience and are excited to announce that BigTime's new mobile app is now available! You can download it on The App Store and Google Play. ### 15. Going downhill **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about BigTime?** The concept of a customer management database and billing/invoicing system all in one. **What do you dislike about BigTime?** Within the past year it seems like the "fixes" they come out with leave oyu with more issues than what you started with. Support via phone is unavailable, you have to contact support via chat which they are almost always unavailable or send an email which takes a month for them to respond to. **What problems is BigTime solving and how is that benefiting you?** They haven't solved anything, they have only created problems. ### 16. UPDATE: Happy with BigTime but a little buggy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about BigTime?** ORIGINAL REVIEW: The time tracking, invoicing, and billing are seamless; the QuickBooks integration is ridiculously easy, and the onboarding and customer support (Thank you Montae H, Collin Tatone and Brian O'Donnell!) are superb. My clients love the convenience of payment through Wallet, and my team got the hang of entering their time very quickly. I'm excited at the prospect of using the project management tools on my next big project as well. BigTime is going to save me a LOT of time and money. **What do you dislike about BigTime?** UPDATE: I've been using BigTime for over a year now, and I'm still very happy with the time tracking feature. However, the QuickBook Sync agent regularly goes on the fritz, requiring help from customer support, and the fixed fee invoices don't clear Work in Progress the way they're supposed to, at least at the basic level. There is a workaround, but I'd prefer if it just worked. I haven't been able to try the project management pieces yet, and will have to go back to BigTime Academy to try to figure it out. I would still recommend BigTime, as nothing has come up that their very competent and friendly customer support people haven't been able to deal with, but I'm not quite as enamored as I was initially. **What problems is BigTime solving and how is that benefiting you?** I struggled using QuickBooks desktop for time tracking, invoicing, and billing. Their tools did not work well for me, and I was constantly developing workarounds. But I still needed it for my bookkeeping and tax purposes. BigTime allows me to have my contractors input their time directly, produces exactly the kind of invoices I need, gives me a fast and easy way to receive payments, AND syncs easily with QuickBooks so my fiscal records are accurate and up to date. ### 17. Thorough onboarding, caring company **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsi K. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about BigTime?** We have just started using BigTime but so far loving the dashboard, and the onboarding and implementation process is incredibly thorough. We're still new to using the system, but the amount of information stored and the accessibility of reporting is really helpful. **What do you dislike about BigTime?** The only thing so far that we could do with is an easier way to migrate time and projects from our existing (old) system into the new one. As it stands, we'll be doing a phased approach to working in the BigTime platform, only opening new projects in the system so that eventually we'll be fully functional. **What problems is BigTime solving and how is that benefiting you?** Time tracking and project management for tasks and resource. We work across a number of different clients, and numerous projects at any one time, so to have visibility of the time that we're spending on projects and be able to easily access that in useable reports is vital. The transparency into where we're over-servicing projects, or potentially going over-budget with tasks, is really valuable to ensure that we're able to quote on jobs correctly in the future, and ultimately deliver profitable campaigns to the business. **Official Response from Vicky Karantonakis:** > Hi Chelsi, thank you for sharing! We're glad the implementation process at BigTime for you has been incredible, and that you have been able to find the information and reporting you need with ease! Thank you for being a BigTime customer, we're excited to support your growth! ### 18. Almost Everything We Need! **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria C. | Firm Administrator, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about BigTime?** The project tracking, staff management, hours and fees budgets, invoicing, and easy link to Quickbook Online makes running our business so much easier. **What do you dislike about BigTime?** There are some reports that seem to pull different information or aren't editable as much as we need. It would also be nice if there were better ways to rollover/create annual engagements without deleting previous information. **What problems is BigTime solving and how is that benefiting you?** We used to use several different programs that didn't work very well for us, that Big Time can do for us very well. It saves time having to jump between different windows and pages, and being able to see a lot of our firm's functionality and real-time data in one place is amazing. ### 19. Review Account **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about BigTime?** We use BigTime for our time sheet entry. It's very user friendly and customer support is always very helpful. **What do you dislike about BigTime?** No problems that can't be fixed with a live chat or phone call. **What problems is BigTime solving and how is that benefiting you?** Easy way for our employees to enter their time on projects. ### 20. Project Management **Rating:** 4.5/5.0 stars **Reviewed by:** ALI R. | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about BigTime?** Big time is comprehansive project management feature software and we can create, manage and track project easily. Further, we can also manage track time spend on particular project. We can create multiple projects in this software assign task to the multiple relevant users. Dashboards are amazing and provide useful project information for management. **What do you dislike about BigTime?** Since i am using this software upto date i did not found any dislike in this software. **What problems is BigTime solving and how is that benefiting you?** We faced difficulties to manage multiple projects and their timeline at single place. Since using this software i found this software easy to use and it is best for project managers to manage multiple projects. **Official Response from Vicky Karantonakis:** > Thanks for your positive feedback! We're delighted that BigTime is your go-to for comprehensive project management, offering easy project tracking and time management. If you ever have more insights or suggestions, feel free to reach out! ### 21. FUnctionality lacking and major software issues resulting in decreased efficiency in project data. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about BigTime?** Easily customizable reporting to suit specific needs. **What do you dislike about BigTime?** There are a lot of glitches that affect the basic functionality of the platform. There is also a strong learning curve to use it effectively. **What problems is BigTime solving and how is that benefiting you?** Big time is helpful in providing a consolidated place to track expenses and time for accurate billing. This helps my organization by ensuring that wip is accounted for and the efficiency of company resources. **Official Response from Vicky Karantonakis:** > Thank you for your feedback about BigTime. We're glad you find our customizable reporting helpful. We apologize for any glitches and learning curve you've experienced. We're working to improve platform functionality and usability. It's great to hear that BigTime helps track expenses and time for accurate billing, contributing to your organization's efficiency. If you have more feedback or encounter issues, please reach out. We're here to support you! ### 22. My experience with BigTime has been great so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about BigTime?** BigTime is easy to learn, it has an intuitive interface and within a few weeks of utilization - you'd be able to tutor your colleagues on how to use it. Moreso, they have also provided resources that have helped familiarize us with the application. **What do you dislike about BigTime?** BigTime can get very pricey. We needed most of the features on BigTime and they weren't available in the plan we had the budget for so we had to cut a few projects that relied on the budget so that we could use BigTime in it's full capacity. **What problems is BigTime solving and how is that benefiting you?** BigTime is helping us solve both Expense and Project management. We've been facing issues with expenses, and our financial team had turned to Divvy before coming across BigTime. Divvy did give us an all-round view of our expenses, but BigTime gave us a glance and other deeper insights to our expense management issues. **Official Response from Vicky Karantonakis:** > Hi Daniel, thank you for your review! We're glad to hear you find BigTime easy to learn and use, and that we've improved your project management, specifically for your expenses. Thank you for being a BigTime customer, we're so excited to continue supporting your success! ### 23. Great resource for managing time/projects **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte R. Q. | Senior Project Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about BigTime?** Time management and alalytics with the ability to link to outside platforms. The program is easy to navitage, and customer support through chat is responsive. We use this platform daily for time managment which feeds project management and payroll. **What do you dislike about BigTime?** Reporting is difficult to manage: creating reports is difficult and editing, sharing and organizing reports is diffiult **What problems is BigTime solving and how is that benefiting you?** Organizing multiple projects, work orders and tasks as well as time management and reporting of employee time and expenses. Using Big Time helps us to use less Excel spreadsheets to manage time/project data. **Official Response from Vicky Karantonakis:** > Hi Charlotte, it's wonderful to hear that BigTime has streamlined your project organization and time management processes, reducing reliance on Excel spreadsheets. Thank you for your comments on reporting, we appreciate feedback! ### 24. Rough start, but getting better! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about BigTime?** The support team is amazing. I've had to reach out to them numerous times and I'm almost always impressed. Leah, Brittany, and Jake especially have been awesome. **What do you dislike about BigTime?** The implementation process was really rough. We were given a very inexperienced implementation leader and there were numerous problems that we encountered while working with her. It got us off to a bad start to the point where we regretted going with BigTime. However, the leader of all the implementation team reached out to us and is being super helpful. I'm looking forward to working with her to learn more about how to use BigTime. The more I use it and the more I learn, the more I like it. **What problems is BigTime solving and how is that benefiting you?** It's really nice to have all of our solutions in one platform. We were using different platforms for everything from time entries to expense reports to project management. It's nice to have everything working seemlessly together. ### 25. BigTime user review. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2020 **What do you like best about BigTime?** I like how easy it is to enter Time and Expenses. **What do you dislike about BigTime?** The phone app does not allow to enter an expense as a "Charge" and apply it to the user's credit card. It has to be entered and an expense and then manually changed to a charge and apply it to the credit card when logged in via browser. This adds an extra step to the process. **Recommendations to others considering BigTime:** BigTime is very user friendly. **What problems is BigTime solving and how is that benefiting you?** BigTime support is very good at stepping you through setting to get the desired results. **Official Response from Vicky Karantonakis:** > Hello, Thanks for your positive feedback on BigTime! We're glad you find it user-friendly. We appreciate your input on the phone app, and we'll consider it for future improvements. If you have more suggestions or questions, feel free to reach out! ### 26. Easy to Use but Sometimes too Simple **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley O. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about BigTime?** BigTime is easy to use and straight forward. You can get up and running quickly. We leverage both an integration to Salesforce and QuickBooks which is helpful in streamlining operations. **What do you dislike about BigTime?** The reports are often too simple for our desired design. We frequently need to create multiple reports and do pivot tables to get all the information we want together. The API is very buggy and changes often causing us a lot of frustration. **What problems is BigTime solving and how is that benefiting you?** The main benefit is time tracking for our team to both bill T&M projects as well as track margin on fixed fee engagements. We find the resource management feature to be too limiting for our needs so we do not use that. ### 27. I've been using BigTime for a few months now, so I am a new user. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about BigTime?** I really like the invoicing and payment aspect and how it integrates with Quickbooks. **What do you dislike about BigTime?** I dislike the ability to customize the invoice template. Since it is written in html, I have to request assistance to modify the templates. **What problems is BigTime solving and how is that benefiting you?** BigTime is helping me track employee productivity and also project profitability. ### 28. Good experience with bigtime **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about BigTime?** Support team are able to customize our needs. Smooth transition from old software to Bigtime. Quick response and support. Good combination with project management field. **What do you dislike about BigTime?** nothing for now, good experience so far. **What problems is BigTime solving and how is that benefiting you?** Customize our needs on invoice template, how we want expenses to be logged in the system. **Official Response from Anna Hankus:** > Thank you for sharing your feedback on BigTime. We're pleased to hear that our support team has been able to meet your customization needs effectively and facilitate a smooth transition from your previous software. Should you have any future needs or feedback, please don't hesitate to reach out. We're here to assist you. ### 29. Impressive possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2020 **What do you like best about BigTime?** It is very user-friendly and easy to follow. It streamlines the time/expense tracking process and invoicing process. It is constantly improving. **What do you dislike about BigTime?** Some topics do not pertain directly to our type of business. some formatting is required to achieve our goals. **What problems is BigTime solving and how is that benefiting you?** Time tracking and invoicing are easy and the system is updated frequently with new features. **Official Response from Anna Hankus:** > We're delighted to hear that you find BigTime simplifies your time and expense tracking and invoicing processes, and we're glad you've noticed continuous improvements in the platform. Should you have any additional feedback or inquiries, please don't hesitate to reach out. We're here to assist you further! ### 30. Flexible to your needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about BigTime?** I like the ability to customize to my business needs **What do you dislike about BigTime?** I dont like that there's no PTO management and that pages like the planning board and utilization board don't expand well **What problems is BigTime solving and how is that benefiting you?** Bigtime allows my project managers to view the vital stats on their project without having to reach out to a coordinator for project details ### 31. Good Enterprise level management software for Projects,Billing and process! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit M. | Cloud Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about BigTime?** BigTime is really done well job for the management of multiple projects at a single place, it is simple and intituitive software to work with. The best part of BigTime is their live support that is just awesome. it is quite easy for integration with other tool like QuickBook and in our case Salesforce. **What do you dislike about BigTime?** the only dislike about bigTime is that it feels like little buggy even though the user interface is quite decent but some time when we create complex workflow in it it lags and just does not respond properly, i was also finding it difficult when i was trying to upload a expense file, it was constantly throwing errors for unknown reason. **What problems is BigTime solving and how is that benefiting you?** BigTime is platform for multiple project management, it also takes care of time and expense management for the live project on which we have worked on. it just ensure that we will get paid for the work we have done. we have very good experince with BigTime in terms of traking the informations of our customer, time traking and Expense management as well. ### 32. Great Product and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about BigTime?** I really appreciate having all the features related to employees, vendors, clients and projects all in one place. The product was so easy to implement within our business. The integration with QuickBooks was very easy with the assistance of our implementation contact at BigTime. In the off chance that I need Customer Support they have always been quick to respond. Most issues turn out to be in users errors. **What do you dislike about BigTime?** There is nothing that I dislike with BigTime. However; I do have a future improvement suggestion. I would love if BigTime could add in time off request and tracking products. **What problems is BigTime solving and how is that benefiting you?** BigTime is working to approve their Analysis tools allowing us to track more details against our clients, contracts and employees. **Official Response from Vicky Karantonakis:** > I'm glad to hear you're having a positive experience with BigTime! It's great that you find our features comprehensive and our integration with QuickBooks helpful. Thank you for your feedback and suggestions! ### 33. Great tech support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about BigTime?** Big Time has everything we need for payroll and invoicing. Their tech support is also very supportive. **What do you dislike about BigTime?** We are a small company so we don't use all of the features that are available. **What problems is BigTime solving and how is that benefiting you?** They make invoicing very simple. I can have it done within 30 minutes. **Official Response from Anna Hankus:** > Thank you for sharing your feedback on BigTime. We're thrilled to hear that you find our platform comprehensive for payroll and invoicing needs, and we're glad to know that you've had positive experiences with our tech support team. If you ever have any questions or need further assistance, please don't hesitate to reach out. ### 34. Our company has been utilizing Bigtime for 5+ years. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about BigTime?** We have found customer service and support to be professional and helpful when working through any questions or issues. Top reasons for continuing our BigTime subscription: -User Friendly -Invoice generation -QuickBooks Integration -Live Chat for support -Reporting -Skills Tracking **What do you dislike about BigTime?** -Timesheet lock period has not really worked for us -Ability to export all dashboards would be helpful **What problems is BigTime solving and how is that benefiting you?** Project Time Tracking and Invoicing **Official Response from Vicky Karantonakis:** > Thank you for your continued partnership with BigTime for the past 5+ years! We're glad you find our customer service helpful and appreciate your feedback. We're pleased you value our user-friendly interface, invoicing features, QuickBooks integration, and more. We're always making adjustments based on customer feedback, and just released new time lock enhancements in December! If you have further feedback or questions, please reach out. We're here to help! ### 35. Project Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Ali R. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2023 **What do you like best about BigTime?** Bigtime is a flexible software and we have configure this software for the project management. BigTime offers a wide range of features for project management like Gantt Chart, resource and time management, budget control and for collaboration tools. **What do you dislike about BigTime?** Desktop version is seems fine however the team needs to work on mobile application. I personally found it is difficult as it have multiple features which needs time to understand for new user. **What problems is BigTime solving and how is that benefiting you?** Since project management is an Art start from initiation till closure. Project management shows clear picture for pre define assign tasked to the management for better decisions making and this software through out support us in many ways. They have experienced troubleshooting teams who responds quickly. **Official Response from Vicky Karantonakis:** > Hi Ali, it's great to hear BigTime's flexibility and range of features have been valuable to your project management needs. We apologize for your previous experience with our app, but are excited to announce that the new mobile app is now available for download on The App Store and Google Play! ### 36. Live Support with Leah J. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about BigTime?** As someone who had very little training from the past employee who held my position, BigTime is very user friendly and quite easy to use and figure out. I enjoy that I can hop on the live support whenever I need to get some extra information. For instance, Leah J, the support tech who helped me today, answered my questions thoroughly and very efficiently. Our interaction was precise and to the point. And I love that we get a record of our converstations so that I can refer back to them as necessary!! **What do you dislike about BigTime?** Things seem to change without much notice. For instance, we used an A/R summary report all the time to run 30,60,90 day balances on all our engagements. It was a quick one page document, and seemily, overnight this option disappeared. I have tried to get help to find this feature, or create a custom account, however no one has been able to help me and my emails have been ignored. **What problems is BigTime solving and how is that benefiting you?** BigTime definitely takes a lot of work out of what could be a very timely process in monthly billing. The program also makes staff training easy as well as pairing quite easy with Quickbooks. It makes balancing our ledgers very easy. ### 37. BigTime for an advertising agency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about BigTime?** I like it's ease of use, and its interface. It could be used very simply, or very detailed depending on the size of the company and number of people in the company. Pretty versatile and affordable. **What do you dislike about BigTime?** Not much that i dislike about BigTime. If it could improve, it would look more like an Apple product. **What problems is BigTime solving and how is that benefiting you?** There have not been any problems. The fact that we couldnt import years of data was a problem, but i dont think that was in our cards to pay for. **Official Response from Anna Hankus:** > Thank you for sharing your insights! We're glad to hear that BigTime effectively serves your needs without significant issues, although we understand the challenge of importing historical data. Should you have further feedback or inquiries, please don't hesitate to reach out. ### 38. Customer Service is Second to None **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about BigTime?** The customer service team is the best part of BigTime **What do you dislike about BigTime?** BigTime's expense feature could use improvement, and it has occasional bugs. **What problems is BigTime solving and how is that benefiting you?** BigTime helps us with billing, time tracking, invoicing, project management, and reporting. The reporting features are especially helpful as they allow us to give project managers insight into the financials of their projects in real time. ### 39. My experience was excellent. **Rating:** 4.0/5.0 stars **Reviewed by:** Jeffrey D. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about BigTime?** the efficiency it brings to us in our business. From invoicing to business analytics. **What do you dislike about BigTime?** i can't think of anything that I dislike regading Bigtime **What problems is BigTime solving and how is that benefiting you?** Bigtime greatly streamlines our invoicing process. In addition, it allows us to create custom reports that fit our specific business needs. **Official Response from Anna Hankus:** > Hi Jeffrey! It's great to hear that our system is meeting all your needs. Thank you for choosing BigTime! ### 40. Streamlined business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about BigTime?** EASY TO USE, CUSTOMER SERVICE RESPONDS IN TIMELY MANNER, EASILY INTERGRATED INTO USE **What do you dislike about BigTime?** too many features we don't use as a small company **What problems is BigTime solving and how is that benefiting you?** No longer have to run all over Northern Virginia picking up checks from customers **Official Response from Anna Hankus:** > Thank you for your feedback on G2! We're glad you find BigTime easy to use and appreciate our responsive customer service. It's great to hear that our platform has helped streamline your business operations. If you need any help, please don't hesitate to reach out. We're here to help! ### 41. Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christy T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about BigTime?** We love the functionality of being able to enter our vendor bills into BigTime and sync effortlessly with QuickBooks. Very easy, very quick & very functional. **What do you dislike about BigTime?** The occasiional sync agent error. Although - this is an easy fix when it does happen. **What problems is BigTime solving and how is that benefiting you?** We are able to accurately track our expenses and time to our projects. ### 42. A great tool for time tracking and billing **Rating:** 5.0/5.0 stars **Reviewed by:** Lori G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about BigTime?** What I like best about BigTime is the ability to create reports out of employee timesheets. We are a client based business, so it is helpful in seeing where we allocate hours. **What do you dislike about BigTime?** I have no issues with using BigTime thus far. **What problems is BigTime solving and how is that benefiting you?** Since we are a client based company, it is important seeing how many hours we allocate to each one. BigTime helps us to manage how many hours are spent towards projects, clients, and our own internal workings. **Official Response from Vicky Karantonakis:** > Hi Lori, Thanks for your positive feedback! We're thrilled that BigTime is helping you with time tracking and billing. We appreciate your choice in BigTime! ### 43. Option of dark mode **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2018 **What do you like best about BigTime?** Big thanks for the live chat button. Short wait time and quick answer for a small problem I've had. The dark mode option for viewing, works great for an overly bright office. Never would have found this without the live chat. Thanks Brittany Urrutia!! **What do you dislike about BigTime?** Missing mailing label printing ability. Could use more editing ability for invoice style. **Recommendations to others considering BigTime:** We shopped for new timesheet/billing software for two years. Most programs were too broad ranging, trying to be everything to every one. BigTime has very easy to understand interfaces for timesheet and billing information. **What problems is BigTime solving and how is that benefiting you?** Great update on time tracking compared to our old software. Very fast time sheet entries. Customizing reports to our specific company needs. ### 44. Helpful time-tracking platform and employees **Rating:** 5.0/5.0 stars **Reviewed by:** faith d. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about BigTime?** The platform is easy to use once you learn how to navigate around it. The Live Chat support specialists are always timely and helpful with any issues. **What do you dislike about BigTime?** Sometimes, things can be a bit confusing when trying to create new reports, but the live chat specialists are always there to assist me. **What problems is BigTime solving and how is that benefiting you?** We try to see how many hours we are putting towards clients. The reports also teach us where and with whom we need to allocate more hours. **Official Response from Vicky Karantonakis:** > Hi Faith, we're so glad you find our support helpful and that you find that BigTime is easy to use. We appreciate your feedback on reports, thank you for being a part of the BigTime community! ### 45. Great follow through with customer service reps! **Rating:** 5.0/5.0 stars **Reviewed by:** Allisyn R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about BigTime?** BigTime has easy-to-access customer support, and all representatives have been helpful in troubleshooting our issues or escalating to someone who can help us. We are happy with the team we have assigned to us! Live chat is a nice feature. Leah J helped me with an issue very quickly and ensured we had our report looking as we needed it to! **What do you dislike about BigTime?** The only issue we've had with BigTime is implementation/features. There are a few things that take some tweaking on our end to get our workflow with Quickbooks Online sorted out. Our implementation specialist, Ryan has been great at helping us find ways around this. **What problems is BigTime solving and how is that benefiting you?** BigTime is helping our Project Managers to be able to track their budgets. We enjoy the ability to create tasks that staffers can log time against for budget tracking. ### 46. BigTime Review **Rating:** 3.5/5.0 stars **Reviewed by:** Justin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BigTime?** Cost tracking and the timesheet integration with projects **What do you dislike about BigTime?** Scheduling, cant export schedule or compare schedules of multiple projects against each other. **What problems is BigTime solving and how is that benefiting you?** Making sure i am billing the right amount **Official Response from Anna Hankus:** > Thank you for sharing your thoughts on BigTime. Ensuring accurate billing is crucial, and we're glad our platform is helping you in this regard. Regarding your feedback about scheduling, we understand the importance of being able to export and compare schedules across multiple projects. We'll take your suggestions into consideration in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help! ### 47. very complex program with a lot of capability but challenging to navigate **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2021 **What do you like best about BigTime?** The ability to customize reports. Once we understand what to look for its easy. **What do you dislike about BigTime?** the complexity of customizing reports. You need a technology degree to get around some of the tabs/requirements **What problems is BigTime solving and how is that benefiting you?** tracking profitability on a project and utilization of hours **Official Response from Vicky Karantonakis:** > Thank you for your feedback. It's great to hear BigTime helps you track project profitability and utilization. We're glad you like the ability to customize reports, but apologize for any complexity in the process. We're always working to improve user experience. If you have more feedback or questions, please reach out! ### 48. Great Live Chat Support **Rating:** 3.5/5.0 stars **Reviewed by:** Megan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2023 **What do you like best about BigTime?** The program is very user-friendly. The Live Chat Support is great. I use it a fair amount. I actually chatted with Tyler G. today and he was very helpful. The Custom Reporting is great as well. **What do you dislike about BigTime?** The mobile app is very problematic for us. We rely on it a great deal, and presently it is extremely glitchy and even unusable for a few of our employees. Invoicing through BigTime is great; however, we are unable to break out the markup on our vendor & staff expenses as its own line item so it comes over to QuickBooks included in the expense total and that is a problem for us. We had to come up with a manual workaround for this which is unfortunate. We also wish there was a way to archive expenses (or just mark as posted) instead of having to actually post them as we have some expenses that don't need to be posted to QuickBooks. If we don't post them, then they just sit in the "Post Expenses" screen and we have to just constantly skip over them to get to the expenses we want to post. Or the alternative is to post them to QuickBooks and then delete them out of QuickBooks, but that's also a bit messy. **What problems is BigTime solving and how is that benefiting you?** Automating our invoicing process with QuickBooks. **Official Response from Vicky Karantonakis:** > Hi Megan, thank you for your feedback. Glad to hear you're happy with our support and custom reporting. We apologize for your previous experience with our app, but are excited to announce our new mobile app is now available to download on The App Store and Google Play! ### 49. An unparalleled complement to time and expense management **Rating:** 4.5/5.0 stars **Reviewed by:** Denis C. | .Net Team Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about BigTime?** One of the things we liked most about BigTime is that it synchronizes perfectly with our accounting application, QuickBooks, complementing functionalities and making the work more practical and efficient. It is an excellent software for time tracking, engagement management, invoicing, customer information tracking, reporting and more. As far as its user interface is concerned, it is intuitive and easy to use, which has been instrumental in our rapid adoption of the software. **What do you dislike about BigTime?** One of the things that could improve the software, in general, is to allow more fields for customizable options; also, customizing reports can be very complex when you don't have enough technical knowledge. **What problems is BigTime solving and how is that benefiting you?** It is an exceptional platform that we have significantly benefited from; it has allowed us to simplify invoicing processes, time tracking, client information tracking and more without omitting details and ensuring that the organization gets paid without loss for services provided. Its automatic and correct synchronization with our accounting software allows us to visualize the same accounting data in real-time, and its functionalities complement each other to guarantee greater efficiency in our work. ### 50. Some bugs, but they are being sorted out. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about BigTime?** The ability to have many different projects, connected to timesheets, expenses and invoices. The integration with QuickBooks is a good feature, but we do have some issues with uploading expense reports. Support staff are good, Leah G. and Tyler were both helpful today. **What do you dislike about BigTime?** We don't like how you are charged per person, even if they are inactive but log in once to update an expense, for example. We do shift work and seasonal work so this is difficult. We have encountered some bugs as we continue to grow and use the software. It has cost us some time in having awkward formatting of invoices, in having to redo them and send them back to clients when they are not easy to add up the expenses and taxes. There was also some rounding issues, and some issues with being able to download reports in certain formats. Overall you can tell this is a newer software, but they are working with us to solve the problems. However, at one point we did have a meeting lined up to discuss our concerns, and they were a no-show. **What problems is BigTime solving and how is that benefiting you?** It helps to have time, expenses and invoicing all integrated, and connected to QuickBooks. In theory, when we get some of the issues sorted out, this will be streamlining our processes and saving us time. ## BigTime Discussions - [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) - 2 comments, 2 upvotes - [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) - 1 comment, 1 upvote - [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) - 1 comment, 1 upvote - [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) - 1 comment, 1 upvote - [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) - 1 comment, 1 upvote - [View BigTime pricing details and edition comparison](https://www.g2.com/products/bigtime/reviews?page=10&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+05%3A57%3A21+-0500&secure%5Bsession_id%5D=e9cf5076-5fcc-4aed-868f-416e0ab1278e&secure%5Btoken%5D=5eb939cdadef025ad3ae81f83956a3e1b1e3d76e21b6368134492f46f8439a86&format=llm_user) ## BigTime Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Intuit Lacerte Tax](https://www.g2.com/products/intuit-lacerte-tax/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Trisk](https://www.g2.com/products/trisk/reviews) ## BigTime Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Planning** - Resource Definiton - Capacity - Scheduling - Real-Time Data **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management - Resource Allocation & Planning - Progress Tracking - Project Time Tracking - Project Management **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Additional Functionality** - Calendar Management - Shop Floor Management - Performance Management - Real-Time Monitoring - KPI Monitoring - Availability Management - Third-Party Integration - Drag & Drop - Project Management - Activity Dashboard - Recommendations - Collaboration Tools - Equipment Management - Task Management - Gantt/Timeline View - Progress Tracking - Alerts/Notifications - "What If" Scenarios - AI Copilot - For Manufacturers - Real-Time Reporting - Mobile Access - Cost Management - Scenario Planning - Historical Database - Inventory Control - Reporting/Analytics - Generative AI - Time Tracking - Resource Management - Predictive Analytics - Resource Allocation & Planning - Projections - Prioritization - Search/Filter - Timesheet Management - Workflow Management - Skills Tracking - Utilization Reporting - Approval Process Control - Access Controls/Permissions - Third-Party Integrations - Reporting & Statistics - Customizable Reports - Commenting/Notes - API - Project Planning - Assignment Management - Customizable Fields - Multiple Projects - Time & Expense Tracking - Resource Request - Data Import/Export - Reporting/Project Tracking - Capacity Management - Real-Time Notifications - Real-Time Updates - Project Templates - Document Management - Workflow Automation **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management - Reimbursement Management - Task Progress Tracking **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking - Time & Expense Tracking - Activity Tracking - Billable Items Tracking - Document Management - Multiple Projects **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Agentic AI - Billing** - Autonomous Task Execution **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Analytics** - Forecasting - Reporting - KPIs - Real-Time Reporting **Generative AI** - AI Text Summarization - Generative AI **Mobile** - Receipt Capture - Mileage Tracking - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Administration** - Standard Integrations - Workflow - Access Management - Email Management - Workflow Management - Task Management - Portfolio Management - Calendar Management - Timesheet Management - Accounting Integration - Third-Party Integrations **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Administration** - PCI Regulation Compliant **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - AI Text Generation - AI Text Summarization - Proposal Generation - Generative AI **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance **Additional Functionality** - Activity Dashboard - Gantt/Timeline View - Quotes/Estimates - Collaboration Tools - Customizable Fields - CRM - AI Copilot - Customizable Reports - Performance Metrics - Access Controls/Permissions - Billing & Invoicing - Approval Process Control - Reporting & Statistics - Project Templates - Task Scheduling - Real-Time Data - Document Storage - Drag & Drop ## Top BigTime Alternatives - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.3/5.0 (661 reviews) - [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) - 4.3/5.0 (437 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (488 reviews)