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BigTime Projector Reviews & Product Details - Page 8

BigTime Projector Overview

What is BigTime Projector?

Projector PSA, now powered by Big Time Software, is a cloud-based Professional Services Automation tool specifically designed for managing delivery organizations. Modules for Project Accounting, Project Delivery and Resource Management enable better profit margins, utilization rates and operational efficiency. Projector BI provides PSO specific analytics and intelligence to measure and manage at every level and model your future success. Integrate with your CRM for extended visibility into pipeline revenue and staffing. Projector’s out of the box functionality supports multi-currency, multi-company capabilities. Our tech-agnostic approach to integration means no compromising on tech today or in the future. Projector is the PSA built by services professionals to support the specific needs of PSOs and is consistently ranked #1 for customer satisfaction.

BigTime Projector Details
Languages Supported
English
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Product Description

Professional Services Automation software from Projector PSA helps services organizations track time and expenses, manage projects and schedule resources

How do you position yourself against your competitors?

Projector is solely focused on the professional services market. We possess the experience that has enabled us to develop a deep capabilities PSA solution to address complexities like multi-currency accounting and skills tracking and smart matching.

We deliver speed to value, getting customers implemented faster to realize ROI faster. Our software is designed with enterprise grade functionality and analytics, but accessible enough for companies just starting out. And we win and keep our customers year after year with the highest rankings for support and customer service.


Seller Details
Seller
BigTime
Year Founded
2002
HQ Location
Chicago, IL
Twitter
@BigTimeSoftware
2,805 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Description

BigTime is a leading provider of cloud-based time and billing software designed for professional services firms. Their platform helps businesses streamline project management, time tracking, expense tracking, and invoicing while offering robust reporting and analytics. With easy integrations into popular accounting and project management tools, BigTime enables organizations to improve efficiency, manage resources effectively, and drive profitability.


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VK
Overview Provided by:

Recent BigTime Projector Reviews

John F.
JF
John F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic product, even better customer service"
Projector is a well-designed tool that allows us to track our business as a whole and each of our individual projects. There is a good balance betw...
Mohamed I.
MI
Mohamed I.Enterprise (> 1000 emp.)
5.0 out of 5
"Projector Professional Services Automation (PSA) software is best for tracking my time and expenses"
Projector Professional Services Automation (PSA) software is one of the best tools for tracking time and expenses. Projector Professional Services...
IF
Iain F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Software; superb flexibility; unparalleled implementation experience"
Per the title, the software itself is first class - we looked at many competitors in the PSA sector but Projector stood out as being uniquely logic...
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BigTime Projector Media

BigTime Projector Demo - Utilization Dashboard
PSO specific reporting to measure a range of KPIs. Customizable to address your specific organization or use preconfigured to start measuring and managing immediately.
BigTime Projector Demo - Time & Expense Dashboard
Easily view time and expense data, identify potential revenue leakage from unbilled time, track rate realization and much more.
BigTime Projector Demo - Revenue Dashboard
Measure standard KPIs including: profitability, pipeline and project revenue or customize for your PSO
BigTime Projector Demo - Employee Dashboard
At a glance dashboard displays information specific to the employee including: time and expense entries, project and managment alerts, utilization
BigTime Projector Demo - Pipeline Dashboard
Integrate with your CRM to extend visibility into sales pipeline
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134 BigTime Projector Reviews

4.5 out of 5
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134 BigTime Projector Reviews
4.5 out of 5
134 BigTime Projector Reviews
4.5 out of 5

Overall Review Sentiment for BigTime ProjectorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Helen C.
HC
Office & Quality Manager
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigTime Projector?

This is what it says it does "services organizations track time and expenses, manage projects and schedule resources" and it does.

Good vision of resource planning and availability reporting. Good skills capture.

I especially like the new web dashboard for entry and reporting for easy reporting and then more detailed reports available have saved us lots of time and ability to get to up to date data easily for project tracking and look forward to more of this format. More web dashboards formats would be good to see introduced.

Good time sheet and employee personal expenses capture and reporting Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

We still can't fully use the Quickbooks link to track all expenses ie materials and purchases as unable to raise purchase orders through Projector. We have fed this back. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

It can be personalised to the way you work, do ask the Support team they are brilliant, even now when we have an idea to improve what we are doing we ask them for advice - it saves time and makes you aware of functions you may not have been aware of.

Worth training a few Admin experts internally who really understand how to set up and use the system to suit your business as it seems huge to begin with.

Remember Projector is always right - if you get a report or figures out which don't look right its normally a setting you have wrong. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Project status fees budgets and time are easily seen and reported on.

Improved resource planning and visualisation.

Skills registers per user easily related to projects Review collected by and hosted on G2.com.

Norrell M.
NM
Executive Assistant
Hospital & Health Care
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigTime Projector?

Projector is very customizable and offers a one-stop shop of sorts for all of your billing, scheduling project and time management needs. It's also able to integrate with other software and the support team is awesome. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure it, clean it up and utilize new features. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We are able to invoice and do project management and now we will be able to monitor our time allocated for each resource. With the new PM module, we will be able to potentially eliminate another software and house the project progress in projector Review collected by and hosted on G2.com.

TS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigTime Projector?

A really well-designed solution that balances flexibility without being overly complex. Best practices and designed into the software. Excellent integration with Excel well to facilitate custom reporting. Very efficient to use (even though it is ugly).

Very fast implementation (and affordable).

Most excellent post launch support. Very responsive and consultative. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Interface is behind the times. Needs a redesign. It is more a control panel than an application. That might be a feature more than a bug because once you know your way around it is very efficient and fast to use. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Look beyond the (old) interface. The control panel is actually the right tool for the problem. Unobvious. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

One source of truth about resourcing and project financials. Does GaaP revenue recognition and allows for very accurate forecast revenue and gross profit. Review collected by and hosted on G2.com.

TS
Senior Business Analyst
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about BigTime Projector?

Great support team, quick, responsive and always interested in sharing ideas.

Great connectivity, rich SOAP web services allowed us to easily integrate Projector with other corporate systems.

Projector's reporting interface is very flexible and allows us to read the report outputs in a variety of formats (XML, JSON, CSV, Excel, Access) using RESTful Web Services.

In our organization Projector reports are being read by BI tools, system integrations, excel tools … Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Project Managers in our organization would like to see some improvements in the Task Planning user interface. This functionality is currently only available in the Win / Mac application and hopefully will be improved once the Project Management module moves to the web portal. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Our organization uses Projector for Resource Scheduling, Project Management, Timesheet entry, Profitability Analysis of our billable projects. Projector lies at the heart of our Services Organization and is integrated with our ERP, HR, Proposal Analysis, BI systems.

The main reason for implementing Projector in our organization was the Resource Scheduling, the goal was to improve the utilization of our Professional Services department. After a successful implementation in the Services Department, Research and Development decided to also switch to Projector, the rest of the company uses Projector for timesheet entry. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigTime Projector?

There isn't anything that I feel that particularly stands out with ProjectorPSA. I do somewhat appreciate their mobile access site, however it's significantly overlooked by most because accessing the mobile version for time/expense entry requires that you know the specific mobile URL. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Most similar PSA software have a mobile application available to simplify time and expense entry on the go without having to crack open a laptop. While ProjectorPSA does have a mobile version of their website, typing in the standard projectorpsa URL and logging in does not re-route you automatically to that mobile website. You have to know the specific URL to access, which isn't even displayed after you login to the standard website from a mobile device. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

If you're looking for a standard time entry and expense reporting tool, this will do the job. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Time entry and expense reporting. I haven't really realized any benefits other than it's much better and easier on our accounting department then the previous excel spreadsheets we used. Review collected by and hosted on G2.com.

Response from Gregory Smith of BigTime Projector

Hi, thanks for sharing your experience with Projector! We definitely understand that it can be frustrating to need to use a specific mobile URL. Have you tried accessing Projector through our native mobile app?

You can download the Projector app to your phone from the Apple App store for iOS devices or Google Play store for Android devices. Just search for Projector PSA.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigTime Projector?

It is a user friendly interface. In my position I both work with the front end and back end of the program. I enjoy that our consultants feel that this program is very easy to use while I train them on how to use it. I also enjoy that Projector has provided so many resources on how to use it which has made my job easier on training new consultants. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

There are just a few quirky things I wish could be fixed. For my position on the finance team I find there are a few things that would make my job a little more convenient that are not currently available - I would say they are simple things) but they are not available. An example would be being able to view whether a consultant worked onsite or offsite while I am reviewing the open invoice screen in the management portal (without having to view the PDF). Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

I wouldn't say in my role I am in a position to solve "business problems" although it does allow me fairly easily assist those who do with reports they need, reports I need, etc. Review collected by and hosted on G2.com.

Joshua S.
JS
Corporate Finance / Legal
Public Relations and Communications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about BigTime Projector?

Top notch responses to all our queries. Hands-on approach to help us resolve questions and better utilize the product. The produce is very robust and offers more than we could currently need. We have big aspirations for better utilizing Projector but have been limited internally with time to prioritize it. The Projector team, especially Ronni S. and Tom S. have been instrumental in helping our company take the next steps with this product. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Time intensive to make changes to basic level setup. GL mapping, etc. Currency conversions don't seem to work when uploading from credit card queue. Would be nice to offer a simplified interface for non-power users. Would also be great if Projector Support would offer basic training to new users on T&E, Project management, etc to help our internal finance team focus elsewhere. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

T&E tracking, Forecasting, Utilization, Project budgeting, Staffing needs, Management accountability Review collected by and hosted on G2.com.

Alex I.
AI
Resource Management Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigTime Projector?

The best part about Projector is that even if it is amazingly complex and flexible it still is very user friendly and doesn't scare the users. The complexity it's hidden under layers. The main screens and tabs and windows are not cluttered with hundreds of options - they give you the main and mandatory options. But if you need a bit more from it you can go deeper and you need even more you can go even deeper.

The devil is in the details and it's the same here. We have the pro users of the tool (like the staffing manager or finance manager) that will need all the complexity possible, then you have the less advanced user (like the Project managers in need to create task plans, estimate costs at completion of the project, request resources etc) and then you have no-experience-required users like the resources in need to enter time cards - Projector manages to cater and present itself friendly and usable to all types of users.

All the tools and options are intuitively and logically positioned and accessible. It is futile to talk about its complexity as I've been digging deeper and deeper into what it can do and 1 year later I have not even scratched the surface. The basic of what a company needs is attainable fairly quickly and quite easy. The rest of it however is meant to improve efficiency, control KPIs, save time with automated reports, automated warnings, automated project plan layout based on templates, etc. - the more you learn to use it the more efficient and profitable your business becomes because you'll set it just right to keep things in check and eliminate manual, repetitive, non-productive work. You let Projector do that for you. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

What I'm not a big fan of is the downloadable part of the software - I would've liked it to be Web Based in order to be able to open multiple tabs and speed up some of the more time consuming tasks. But from what I hear the Web Based version is in the testing phases and will soon replace the downloadable and installable one. Even so, on Windows machines you can open multiple instances of Projector (i've tried it on MacOS and didn't have much success) so you can still go around that. Also the API connectivity I hear will be improved after the web version will be launched which is a part I felt once or twice it could help us more. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Only one recommendation: call the company and ask for an implementation consultant and start asking questions about what the software can and can not do for you. You'll be surprised of 2 things: 1) how few "can not" you'll receive and 2) the quality of support staff training.

There have been numerous times when I wanted something weird and thought they'll give me funny looks when asking for those weird things and everytime that happened I actually discovered not only that they had already thought about that but it was done way better than I hoped for and readily available. In 1 year, starting from scratch I only required 3 hours of total training time via video conferencing.

When considering such a tool, in my experience, the most important metric should be "how much time you'll waste learning it, how much time you'll waste implementing things that are there yet, how much time you'll be wasting teaching others in the company and answering their never-ending questions.

Time is money, especially in a consultancy company. If you have 200 employees and each wastes, let's say, 1 minute per day fiddling with buttons and asking questions, that's 5h per user per year. That's 1000 hours per year. Think of your average rate for your resources and multiply by 1000 and that's how much money you wasted on an app badly designed.

Tools of this caliber are more or less complex and will fit your needs. It's about how easy, friendly and time efficient - and Projector is all of those. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We've modeled a lot of processes in Projector: Sales process, resourcing process, time approval, PayRoll, etc. In theory everyone has that but Projector makes you follow those processes. We've set everything up in such a way that you can't skip steps. You have to follow the procedure. What this does is keeping everyone honest and diligent about their tasks and helps us avoid issues in the future.

We're creating Project Templates with tasks predefined so when a new project is sold and estimated to the client we don't guess or approximate, we have a structure and a template that 1) avoids doing the same work twice and 2) makes sure we go through all our checklist before giving a price and an answer. After that it's one click to populate an entire project with hours, timeline, roles needed, etc. A huge economy on time used. Review collected by and hosted on G2.com.

Jim H.
JH
Chief Executive Officer
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BigTime Projector?

We introduced Projector PSA into our company back in 2012 to help replace an out-dated excel/access home-grown time, expense, and invoicing process. We waited at least a year too long in making the change, and we've never looked back. Projector has grown as we've grown - from base time/expense/invoicing to resource scheduling to the Advanced Analytics dashboard platform. The UI for our team members to use for time and expense entry was always solid and easy to use, and has only gotten better. The functionality behind the management portal for our practice directors and finance staff is rich. With the ability to source data from both Projector and other data sources (i.e., Quickbooks, SalesForce, etc), the dashboards we've created provide full visibility into all of our key metrics. It is an essential backbone of our business operations. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Speaking as a company executive, based on how we utilize Projector, there are no major gaps. As a team member still engaged in client activity, there are no complaints that I or my team members have with using it for time and expense reporting. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

I'd be glad to speak offline with anyone interested in how we are using it to have daily visibility into our key business metrics and future forecasting. Review collected by and hosted on G2.com.

Mithun N.
MN
Senior Workday Consultant
Human Resources
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigTime Projector?

Projector has a friendly interface for reporting hours, which is very functional over mobile app also. The view changes over mobile, to one better suited for that. Updation is very Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Projections for hours (Booking hours) are only through desktop software, it is not available in web yet. I hear ProjectorPSA is working on making it available over web. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Highly recommended Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

The reporting functionality helped me in creating a custom, current dashboard showing team utilization which works flawlessly. Review collected by and hosted on G2.com.