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BigTime Projector Reviews & Product Details

Alex I.
AI
Resource Management Lead
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigTime Projector?

The best part about Projector is that even if it is amazingly complex and flexible it still is very user friendly and doesn't scare the users. The complexity it's hidden under layers. The main screens and tabs and windows are not cluttered with hundreds of options - they give you the main and mandatory options. But if you need a bit more from it you can go deeper and you need even more you can go even deeper.

The devil is in the details and it's the same here. We have the pro users of the tool (like the staffing manager or finance manager) that will need all the complexity possible, then you have the less advanced user (like the Project managers in need to create task plans, estimate costs at completion of the project, request resources etc) and then you have no-experience-required users like the resources in need to enter time cards - Projector manages to cater and present itself friendly and usable to all types of users.

All the tools and options are intuitively and logically positioned and accessible. It is futile to talk about its complexity as I've been digging deeper and deeper into what it can do and 1 year later I have not even scratched the surface. The basic of what a company needs is attainable fairly quickly and quite easy. The rest of it however is meant to improve efficiency, control KPIs, save time with automated reports, automated warnings, automated project plan layout based on templates, etc. - the more you learn to use it the more efficient and profitable your business becomes because you'll set it just right to keep things in check and eliminate manual, repetitive, non-productive work. You let Projector do that for you. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

What I'm not a big fan of is the downloadable part of the software - I would've liked it to be Web Based in order to be able to open multiple tabs and speed up some of the more time consuming tasks. But from what I hear the Web Based version is in the testing phases and will soon replace the downloadable and installable one. Even so, on Windows machines you can open multiple instances of Projector (i've tried it on MacOS and didn't have much success) so you can still go around that. Also the API connectivity I hear will be improved after the web version will be launched which is a part I felt once or twice it could help us more. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Only one recommendation: call the company and ask for an implementation consultant and start asking questions about what the software can and can not do for you. You'll be surprised of 2 things: 1) how few "can not" you'll receive and 2) the quality of support staff training.

There have been numerous times when I wanted something weird and thought they'll give me funny looks when asking for those weird things and everytime that happened I actually discovered not only that they had already thought about that but it was done way better than I hoped for and readily available. In 1 year, starting from scratch I only required 3 hours of total training time via video conferencing.

When considering such a tool, in my experience, the most important metric should be "how much time you'll waste learning it, how much time you'll waste implementing things that are there yet, how much time you'll be wasting teaching others in the company and answering their never-ending questions.

Time is money, especially in a consultancy company. If you have 200 employees and each wastes, let's say, 1 minute per day fiddling with buttons and asking questions, that's 5h per user per year. That's 1000 hours per year. Think of your average rate for your resources and multiply by 1000 and that's how much money you wasted on an app badly designed.

Tools of this caliber are more or less complex and will fit your needs. It's about how easy, friendly and time efficient - and Projector is all of those. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We've modeled a lot of processes in Projector: Sales process, resourcing process, time approval, PayRoll, etc. In theory everyone has that but Projector makes you follow those processes. We've set everything up in such a way that you can't skip steps. You have to follow the procedure. What this does is keeping everyone honest and diligent about their tasks and helps us avoid issues in the future.

We're creating Project Templates with tasks predefined so when a new project is sold and estimated to the client we don't guess or approximate, we have a structure and a template that 1) avoids doing the same work twice and 2) makes sure we go through all our checklist before giving a price and an answer. After that it's one click to populate an entire project with hours, timeline, roles needed, etc. A huge economy on time used. Review collected by and hosted on G2.com.

BigTime Projector Overview

What is BigTime Projector?

Projector PSA, now powered by Big Time Software, is a cloud-based Professional Services Automation tool specifically designed for managing delivery organizations. Modules for Project Accounting, Project Delivery and Resource Management enable better profit margins, utilization rates and operational efficiency. Projector BI provides PSO specific analytics and intelligence to measure and manage at every level and model your future success. Integrate with your CRM for extended visibility into pipeline revenue and staffing. Projector’s out of the box functionality supports multi-currency, multi-company capabilities. Our tech-agnostic approach to integration means no compromising on tech today or in the future. Projector is the PSA built by services professionals to support the specific needs of PSOs and is consistently ranked #1 for customer satisfaction.

BigTime Projector Details
Languages Supported
English
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Product Description

Professional Services Automation software from Projector PSA helps services organizations track time and expenses, manage projects and schedule resources

How do you position yourself against your competitors?

Projector is solely focused on the professional services market. We possess the experience that has enabled us to develop a deep capabilities PSA solution to address complexities like multi-currency accounting and skills tracking and smart matching.

We deliver speed to value, getting customers implemented faster to realize ROI faster. Our software is designed with enterprise grade functionality and analytics, but accessible enough for companies just starting out. And we win and keep our customers year after year with the highest rankings for support and customer service.


Seller Details
Seller
BigTime
Year Founded
2002
HQ Location
Chicago, IL
Twitter
@BigTimeSoftware
2,805 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Description

BigTime is a leading provider of cloud-based time and billing software designed for professional services firms. Their platform helps businesses streamline project management, time tracking, expense tracking, and invoicing while offering robust reporting and analytics. With easy integrations into popular accounting and project management tools, BigTime enables organizations to improve efficiency, manage resources effectively, and drive profitability.


Vicky K.
VK
Overview Provided by:

Recent BigTime Projector Reviews

John F.
JF
John F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic product, even better customer service"
Projector is a well-designed tool that allows us to track our business as a whole and each of our individual projects. There is a good balance betw...
Mohamed I.
MI
Mohamed I.Enterprise (> 1000 emp.)
5.0 out of 5
"Projector Professional Services Automation (PSA) software is best for tracking my time and expenses"
Projector Professional Services Automation (PSA) software is one of the best tools for tracking time and expenses. Projector Professional Services...
IF
Iain F.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Software; superb flexibility; unparalleled implementation experience"
Per the title, the software itself is first class - we looked at many competitors in the PSA sector but Projector stood out as being uniquely logic...
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BigTime Projector Media

BigTime Projector Demo - Utilization Dashboard
PSO specific reporting to measure a range of KPIs. Customizable to address your specific organization or use preconfigured to start measuring and managing immediately.
BigTime Projector Demo - Time & Expense Dashboard
Easily view time and expense data, identify potential revenue leakage from unbilled time, track rate realization and much more.
BigTime Projector Demo - Revenue Dashboard
Measure standard KPIs including: profitability, pipeline and project revenue or customize for your PSO
BigTime Projector Demo - Employee Dashboard
At a glance dashboard displays information specific to the employee including: time and expense entries, project and managment alerts, utilization
BigTime Projector Demo - Pipeline Dashboard
Integrate with your CRM to extend visibility into sales pipeline
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133 out of 134 Total Reviews for BigTime Projector

4.5 out of 5
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Overall Review Sentiment for BigTime ProjectorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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John F.
JF
Principal
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about BigTime Projector?

Projector is a well-designed tool that allows us to track our business as a whole and each of our individual projects. There is a good balance between having overall flexibility in how different project types are run, tracked, and measured with an overall rigor that helps keep data consistent and usable.

Service for the is excellent. We had a fantastic implementation process, and the folks assigned to our implementation team (Peter Cote and Earl Taylor) were absolutely great to work with. They both know the product extremely well, were very responsive to our requests, and did a great job leading us. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

For a software development company that uses Jira to track the development effort, Projector's integration with Jira needs a significant amount of work. The process for getting time into Projector from another system is a bit cumbersome. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We are a consulting and software development firm, and we need the ability to track individual projects with each client. Projector helps us manage our individual projects as well as our overall business. Review collected by and hosted on G2.com.

Mohamed I.
MI
Associate Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigTime Projector?

Projector Professional Services Automation (PSA) software is one of the best tools for tracking time and expenses.

Projector Professional Services Automation (PSA) is simple yet powerful software that offers multiple benefits to its users.

The best thing I like about Projector Professional Services Automation (PSA) is that it allows users to enter and track their time and expenses in a single platform.

Projector Professional Services Automation (PSA) is very user-friendly and is accessible from Webpage, and has a user-friendly mobile application.

Following are some key benefits of Projector Professional Services Automation (PSA).

It allows users to allocate their daily time to the planned list of tasks.

It allows users to allocate tasks to their teammates. Hence, users can easily track their teammates, where they spend their time, and on which tasks.

Projector PSA makes everyday Timesheet entry easier.

It becomes easier to request time off in Projector PSA, and it avoids formal emails to the boss/manager for requesting leaves.

Another best thing I like about Projector PSA is that, In the Request Time-Off section, users can view all the requested and approved leaves in one place, allowing users to track their leaves efficiently. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Projector Professional Services Automation (PSA) have minimal features in the mobile application.

Users cannot view the Request time off section in the mobile application, which is very useful, and users can review the leaves and track leaves efficiently. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

When I use Projector Professional Services Automation (PSA) software, it helps to track my time and expenses.

Also, it lets to track my teammate's time spent on each project/tasks. Review collected by and hosted on G2.com.

IF
Company Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BigTime Projector?

Per the title, the software itself is first class - we looked at many competitors in the PSA sector but Projector stood out as being uniquely logical, understandable, stable, and complete, but with sufficient flexibility that there is generally a pretty decent way of doing things if you have organisational 'quirks'. The interface is user-friendly, well laid out, and powerful, making the acquisition of data and management information quick and easy.

However, where Projector stands out is at implementation; from the point of pre-sales, the Projector team were honest, open, knowledgeable, and approachable - incredibly easy to work with. However, implementing a Projector in an organisation that was itself a software implementor was eye-opening in all the right ways. We had a tight timescale; no problem. Needed careful budget management; no problem. Out-of-session questions; no problem. Self-help materials - and I had a good idea of the time and effort that has to go into these sorts of things - no problem.

In short, Projector were an absolute pleasure to work with and I cannot commend them highly enough. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Nothing; the product is mature and well thought through by people that clearly understand their target sector. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Projector has revolutionised time capture and reporting. Most immediately this is manifested in an invoicing process that used to take the best part of a month to close out, that now takes 3-4 working days. Management reporting across a range of areas has immeasurably improved, especially in the realms of close-to-real-time data and reporting. Review collected by and hosted on G2.com.

Response from Brian Gaspar of BigTime Projector

Iain, we are so happy to hear of your satisfaction with Projector at multiple levels from sales to implementation to support.

Be on the lookout in the coming months regarding some exciting changes we have in store.

Again appreciate the very positive feedback and thank you for being a valued Projector customer!

JK
Vice President of Strategic Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigTime Projector?

Once PSA is configured to specification, there is a tremendous economy of scale created. Whether it is a new resource, project or invoice, the system is built for improving efficiencies and enabling scalability. My favorite part about the system is the Projector BI integration. We've been able to build org monitoring, project management and resource management dashboards that allow us to get all of the information we need to run the company more efficiently while spending less time doing so. The resource & project management dashboards have enabled our teams to be able to manage themselves. They now have all of the information they need at their fingertips to successfully manage their clients and their own goals. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

I think the user-friendliness of the Reporting section and Invoice template creator can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Get into Projector PSA early while your resource count is under 20. You will thank yourself when you get to 50 and 100. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Project management, resource management and org monitoring have all been improved. Our information was in silos before and the team was flying blind. Projector PSA has allowed us to have all of our critical business information in one system and build reporting dashboards via Projector BI to display that data in a user-friendly format. Review collected by and hosted on G2.com.

Response from Brian Gaspar of BigTime Projector

Thanks for the review, we're so happy to have helped played a part in your success. We are fans of our Product and Support teams, as they are a big part of what makes our Projector platform so useful as your organization continues to grow.

Be on the lookout in the coming months regarding some exciting changes we have in store. Again appreciate the feedback and thank you for being a valued Projector customer!

Martin D.
MD
Director Program Management Office
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigTime Projector?

We have been using Projector for about 10 years.

We initially rolled it out to replace our outdated timesheeting. From there we moved on to project management, resource management, forecasting and revenue recognition.

As our processes have matured we have found that Projector as a tool has everything that we could possibly need, and more, already baked in.

Its strengths are:

- For individual users the timesheet and expense claim systems are well designed

- Forecasting

- Revenue recognition

- Resource management

- Tracking projects against budgets

- Powerful customised report building functionality

- Integration with SalesForce

- The administration of the system is highly configurable and flexible, but not too complicated to manage Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Projector is relatively easy for end-user, billable staff to use; but it is a powerful tool for project managers, and the power makes the system complex. PMs require a fair amount of training before they become effective in the tool.

Projector is in the process of migrating away from a downloadable executable. The migration is largely complete, but the executable is still required for detailed project management and administration of the application. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Projector has no equal when it comes to forecasting and revenue recognition.

If monitoring and reporting on the financial performance of projects are important to you, then Projector is the best of breed solution available. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We use the tool for:

- Forecasting and revenue recognition

- Timesheet logging and time approval

- Expense capture and approval

- project management - detailed planning and resource management

- programme management

- reporting, especially on utilisation rates and project budget tracking

- tracking project delivery against initial budgets

The biggest single benefit is that we now have a tight integration across our sales pipeline, project delivery, forecasting and revenue recognition. This means we have a high level of trust in the data.

The ability to see who has been allocated to what work, who is overallocated, and who has capacity is of great use to us. Review collected by and hosted on G2.com.

RR
Managing Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigTime Projector?

The data in Projector PSA is well organized and accessible. They enable Power BI within Projector so powerful insights can be created in a way that matches the needs of an individual business. Integration with Quickbooks simplifies accounting functions. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Custom validation rules are limited -- especially with respect to User Defined Fields. Drop downs and field types are supported, but ranges for example are not. UDF values that are freeform need to be reviewed to ensure proper values have been entered. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

The real differentiator with Projector PSA is its strong suitability as a platform for automation and business intelligence. We have utilized the built-in Power BI capabilities and extended the capabilities using Power Apps. We have also streamlined execution with Power Automate, ensuring repetitive tasks are done accurately and in almost no time.

Many additional problems are solved by Projector PSA. All stages of the engagement life cycle can be managed. Utilization management increases billable time. Invoices are generated accurately and on-time. Profitablity by job can be viewed and managed. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigTime Projector?

My most favorite part of Projector is the support team - always available to help! Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

I have never used a system like this before and I have no point of reference to compare it to - maybe this is the best there is for the purposes it serves. I am not a fan of the two versions where you have to enter cost cards in web version and there rest in desktop. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Not solving any problems - using it to track projects - revenue/costs/reports Review collected by and hosted on G2.com.

Response from Lauren Remes of BigTime Projector

Thanks for the review, we're also big fans of our Support team, they're a big part of what makes Projector so useful. We hear you on the two versions and have been actively migrating away from this model and will continue to do so in upcoming releases. Appreciate the honest feedback!

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigTime Projector?

We are able to manage our business and understand forecasts for our company. I appreciate that any time I have a question I get a very quick and helpful response. This is a company that wants their customer to enjoy their experience with the tool. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

I've used it for a long time and am always learning. Because it is so robust it can be a lot to bite off. I have just slowly added the integrations that I needed and features that I realized I was missing out on. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We are able to pull our sales pipeline into Projector and plan resources, project kickoff and ultimately forecast company revenue. This helps us understand any bench or recruiting needs that are down the road. Because I have integrated with my internal spreadsheets everything can be updated and my reports quickly refreshed for reporting. Review collected by and hosted on G2.com.

Jose Ignacio R.
JR
PMO Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BigTime Projector?

It nails the complexity of managing financial reporting and operational teams management. It's able to support the different business cases related to Revenue recognition. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

The system is very robust, I feel the UX has room for improvement. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

- Automated reporting of revenue and accounting

- Team allocation management across all projects being executed in the Company.

- Integrating different processes like staffing, Financial and accounting for our projects Review collected by and hosted on G2.com.

Response from Lauren Remes of BigTime Projector

Jose, thanks so much for your review! We hear you on the UX and we're excited to be releasing some new improvements in our late Q1 release.

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BigTime Projector?

The layout for the program and menu tab choices are organized and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

I don't have any dislikes. Any issues for invoicing or creating reports, on how the program works are either in the self-help guide OR through customer service Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Creating projects, invoicing, reporting and analytics. Review collected by and hosted on G2.com.

Response from Brian Gaspar of BigTime Projector

Thank you for the review, we're so happy to know that our support team has been helpful in you achieving success using our platform.

Be on the lookout in the coming months regarding some exciting changes we have in store. Again appreciate the feedback and thank you for being a valued Projector customer!