BigCommerce Reviews & Product Details - Page 9

The platform offers a wide range of customizable themes and templates, robust product management tools, secure payment gateways, and seamless integration with various third-party applications. BigCommerce provides excellent customer support and resources, including a comprehensive knowledge base and community forum, to help users get the most out of their e-commerce stores. Review collected by and hosted on G2.com.

Some users have mentioned that the platform's built-in SEO tools could be more robust, and there are limited customization options for the checkout process. Despite these concerns, BigCommerce remains a highly regarded e-commerce platform offering robust features and benefits for businesses of all sizes. Review collected by and hosted on G2.com.

It makes it easy to perform all tasks necessary in one place. Create, sell, blog, and email new customers with ease. I enjoy this platform more than others like it. Review collected by and hosted on G2.com.

Needs more options for first time users and those that are more integrated into design. The help could also be more broad and easier to access. Still my favorite. Review collected by and hosted on G2.com.

Unfortunately other than API rate limits there isn't too much good to say about BigCommerce.

The API is decent but customer service and enterprise experience isn't as promised Review collected by and hosted on G2.com.

Crazy contracts that do not allow the fluctuations of business development and changes Review collected by and hosted on G2.com.

Navigating throughout the site is extremely easy. Straight and to the point. Review collected by and hosted on G2.com.

Did not see any alerts that could be set up for orders that are still pending or "missed". Review collected by and hosted on G2.com.

I work at an e-commerce company in the tactical industry, and BigCommerce will still do business with us, unlike other companies such as Shopify and WooCommerce. Happy with that. Review collected by and hosted on G2.com.

The user interface is horrible. Glitchy and often down. Customer support rarely has a clue on how to fix issues. Beyond that, any plugins they usually recommend either do not work or are much harder to implement than BC would lead you to believe, severely limiting your options for customizing your website. Review collected by and hosted on G2.com.

BigCommerce is really the best platform that is fit for my business from every side. I really like the dashboard of this platform and how easily I can upload and manage inventory. I am satisfied with the agility and speed that is protecting and growing the sales of my products. Without no limitations, I can control my eCommerce business in a professional way. Review collected by and hosted on G2.com.

I have a lot of years of experience in the eCommerce business and I am honestly speaking that I never found such a great and easy platform without any cons and issues. For me there is no such a thing in the BigCommerce platform that can be disliked. All options and features are perfect. Review collected by and hosted on G2.com.

Fast responses, personal customer service, and family/friendly service. Review collected by and hosted on G2.com.

Nothing! I have never had an issue that was not addressed by my TAM or CSM! Review collected by and hosted on G2.com.

Bigcommerce was very user friendly to use, we used it to process orders for a specific customer. We would have to confirm the orders in the portal, and the website was very structured. Review collected by and hosted on G2.com.

I disliked that you would have to go into so many different tabs to be ablento view the customers information. You would have to click on the orders tab, then customer information to view anything. I wish they had just put it all on one screen to view at one time. Review collected by and hosted on G2.com.

It's intuitive and constantly being updated, which I like because it means attention is being put towards it, and it's not being let go. Review collected by and hosted on G2.com.

Sometimes some features don't work, like I can't access the apps within the back end, or new updated features are incompatible with my setup because I've been using the older version, but I have been using BigCommerce for years. Its like I'm being punished for setting up my products in a certain way, when that's all I had available. Also, not being able to have more freedom with product options, for example, removing an option if a customer clicks another option, or removing a product option from view if out of stock for specific items (not across the board) Review collected by and hosted on G2.com.

BigCommerce is an e-commerce platform that provides excellent support to the manufacturer, allowing rapid resolution of technical problems on the site with 24/7 attention. It is a platform that offers a series of interesting features, providing an excellent cost-benefit ratio, security, simplicity and surprising results, it works perfectly offering a unique experience best of all, for an affordable price. Review collected by and hosted on G2.com.

BigCommerce is a platform that drives the growth of our sustainable business by offering a commerce experience that makes customers come back for more, it is a tool that offers an extremely agile environment that adapts to the needs of our business, it is an innovative platform that It perfectly suits our needs and objectives, it allows us to expand and grow intelligently and nothing bothers me. Review collected by and hosted on G2.com.